Complaints over time
Complaints about the 2020 Jayco Melbourne peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Jayco Melbourne
Other, diesel, 4x2, built in Germany. Owner complaints on file from Jan 13, 2025 to Jan 13, 2025.
Recall campaigns covering this model year75,892 vehicles or units across those campaigns
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Jayco Melbourne name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2020 Jayco Melbourne
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-486 | Jul 14, 2023 | Heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat | Electrical system | 659 | Part replacement |
| 23V-390 | Jun 1, 2023 | Instrument cluster may fail to display any information when the vehicle is started | Electrical system | 62 | Software update |
| 23V-081 | Feb 16, 2023 | Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway | Powertrain | 2,845 | Software update |
| 20V-468 | Aug 10, 2020 | Wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames | Airbags | 545 | Repair or modification |
| 20V-388 | Jul 2, 2020 | Rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid | Brakes | 666 | Part replacement |
| 20V-337 | Jun 9, 2020 | Adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the… | Visibility and wipers | 449 | Part replacement |
| 20V-327 | Jun 5, 2020 | Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates | Equipment | 666 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Jayco Melbourne
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 13, 2025Failure Jun 10, 2003Denham Springs, LARecreational vehicle/trailer, Structure, Unknown or other
The Lippert Schwintek slide system has failed on our 2020 Jayco Melbourne 24L at least five times (and been repaired 4 times - about to be 5 times) since it was purchased on 9/18/2023. When the slide fails, it is not locked into place and will extend out of the perimeter of the RV when driving around a corner or curve. This results in danger to us as it can cause us to lose control of the RV if it slides too far out while navigating a curve. We have had to stop on a busy interstate to push the slide back in! So far, only one of the slide corners has failed. If both fail, the entire slide will go out and will result in a catastrophic incident. When the slide mechanism fails, it makes a loud "pop". There is no other warning or indication that it is about to fail. The failure happens at the end of the cycle of either retracting or extending the slide. The slide has been inspected, worked on and repaired by certified RV Technicians and a certified RV repair service center. Both RV Technicians and the service center have confirmed the slide failure. There are many, many other owners who have the same slide failure and eventually give up and have it replaced spending thousands of dollars for an upgraded system. The Lippert Schwintek system is NOT sufficient for a slide of this size, hence the repeated failures, according to the RV Technicians and service center.
NHTSA complaint 11635695
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
12 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- CAN 22-055 Aug 22, 2022 · Service Bulletin/Repair Instructions
Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-972: On certain Model Year 2019 - 2020 Mercedes-Benz Sprinter vehicles "MBAG" determined that in rare instances the park lock system may allow the vehicle to move after the gear selec… - CAN 21-042 Aug 17, 2022 · Service Bulletin/Repair Instructions
Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-042_On certain MY2012– 2018, 5-ton Sprinter vehicles that were up fitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an e… - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - SRP 22-044 Mar 18, 2022 · Service Bulletin/Repair Instructions
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system. - TSB 21-037 Feb 22, 2022 · Service Bulletin/Repair Instructions
Missing Slideout Wiper Seals for Travel Lock Opening may allow insects and dust to enter the vehicle. Instructions on how to install missing slideout wiper seals. - SRP 22-046 Feb 22, 2022 · Service Bulletin/Repair Instructions
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT” - CAN 21-006 Jun 17, 2021 · Service Bulletin/Repair Instructions
Chassis Advisory notice: MB Sprinter Chassis – Bolt that connects the brake pedal to its bearing block could come loose. Mercedes-Benz/ Sprinter Vehicle Safety Recall 21V-152 - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-039 Aug 16, 2019 · Service Bulletin/Repair Instructions
LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor. - 19-026 TSB Order May 1, 2019 · Service Bulletin/Repair Instructions
Sprinter Chassis - False error message displayed on dash - when tailights are working - 19-026 DL May 1, 2019 · Service Bulletin/Repair Instructions
Sprinter Chassis - False error message displayed on dash - when tailights are working - 19-026 May 1, 2019 · Service Bulletin/Repair Instructions
Sprinter Chassis - False error message displayed on dash - when tailights are working
Source: NHTSA manufacturer communications files.