Complaints over time
Complaints about the 2014 Jayco Pinnacle peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2014 Jayco Pinnacle
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 24, 2015 to Jan 15, 2017.
Recall campaigns covering this model year250k vehicles or units across those campaigns
Owner complaints22.0 times the median 2014 trailer
Severity index50.02014 trailers average 6.6
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2014 Jayco Pinnacle name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2014 Jayco Pinnacle
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-746 | Nov 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf | Equipment | 49,563 | Part replacement |
| 14V-196 | Apr 16, 2014 | In the affected vehicles, the microwave may start on its own and begin heating when unattended | Equipment | 192 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2014 Jayco Pinnacle
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jan 15, 2017Failure Nov 11, 20141 milesBlack Canyon City, AZBody, Suspension, WheelsCrashFire
2014 JAYCO PINNACLE 5TH WHEEL CAMPER HAD UNDISCLOSED FRAME DAMAGE RESULTING IN 20 OF 27 REPAIR ITEMS RELATED TO STRUCTURAL INTEGRITY AND SAFETY ISSUES. UPON DISCOVERY OF WELDED AND PAINT PATCH WORK, NO ADMISSION OF DAMAGE FROM AN ACCIDENT IS RECORDED OR REVEALED TO US.THIS UNIT IS NOT SAFE FOR TRAVEL OR HUMAN LIVING QUARTERS. ***NOTE BELOW*** DAMAGE WAS PRIOR TO OUR PURCHASE DATE SO WE DO NOT HAVE THE DATE OF ACCIDENT. *TR *JS
NHTSA complaint 10945409 - Filed Aug 24, 2015Failure Aug 15, 2015Wappingers Falls, NYUnknown or other
WHILE TRAVELING SOUTH ON I495 IN MASSACHUSSETTS AT 65 MILES PER HOUR WE EXPERIENCED A TIRE FAILURE OF THE LEFT REAR TIRE ON OUR 2014 JAYCO PINNACLE. THIS TIRE IS A POWER KING TOWMAX ST235 80R16. THIS TIRE HAS NO MORE THAN 2500 MILES ON IT. THOUGH NO INJURY TO MY WIFE OR ME, AS A RESULT OF THIS FAILURE AND SHREDDING OF THE TIRE THE DAMAGE TO OUR 5TH WHEEL INCLUDED A DESTROYED RIM, REAR WHEEL FENDER FLAIR, WHEEL WELL, AND REAR SLIDE OUT SKIRTING AND MOLDING. GIVEN THAT OTHERS HAVE EXPERIENCED THE SAME THING THERE SHOULD BE A RECALL ON THESE TIRES.
NHTSA complaint 10758976
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - 22-043 Feb 10, 2022 · Service Bulletin/Repair Instructions
Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout. - SRP - 22-043 Jan 27, 2022 · Service Bulletin/Repair Instructions
(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - RC-14V196 May 6, 2014 · Service Bulletin/Repair Instructions
JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING RECALL ON MICROWAVE IN RECREATIONAL VEHICLE. *PE
Source: NHTSA manufacturer communications files.