Complaints over time
Complaints about the 2017 Jayco Seneca peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Jayco Seneca
Truck, diesel, 4x2, built in Mexico. Owner complaints on file from Aug 26, 2021 to Mar 2, 2025.
Recall campaigns covering this model year11,705 vehicles or units across those campaigns
Owner complaints22.0 times the median 2017 truck
Severity index0.02017 trucks average 30.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2017 Jayco Seneca name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2017 Jayco Seneca
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-796 | Dec 17, 2020 | Mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground | Equipment | 1,705 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Jayco Seneca
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 2, 2025Failure May 1, 2018Bartlett, TNBody, Unknown or other
The forward over cab section is separating from the primary house box because of extremely poor designed/engineered assembly process. The cheep screws used in production are breaking.
NHTSA complaint 11645794 - Filed Aug 26, 2021Failure Jul 28, 2021Spanaway, WAFuel/propulsion system
Issue 1. RV plumbing system poorly designed and installed allowing Grey-water tank damage and unsafe and unsanitary sewage leak. The Grey-water tank was not engineered with close enough tolerance in the mounting structure to prevent shifting during normal driving conditions allowing the tank to uncouple from the mounting rails, breaking the plumbing fixtures and allowing sewage to spill in the plumbing compartment. The tank was also engineered without a support structure under the tank as a supplemental support. The authorized dealer diagnostic inspection and estimate of repair supports the lack of engineering standards. Issue 2. The on-board generator system fuel lines are routed over the top of the chassis lead-acid batteries. This is not logical, safe or prudent. In a collision, a battery short could cause a catastrophic fuel-fed fire.
NHTSA complaint 11430671
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
Standard repair procedure (SRP) - Filon roof damage repair instructions. - INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS. - INC 21-038 Oct 5, 2021 · Service Bulletin/Repair Instructions
Equalizer leveling jack manual override procedure. INSTRUCTIONS FOR OVERRIDE MODE ON EQUALIZER LEVELING SYSTEM. - INC 20-007 Mar 13, 2020 · Service Bulletin/Repair Instructions
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers. - 19-047 Nov 1, 2019 · Service Bulletin/Repair Instructions
Freightliner Chassis - Detroit Diesel Corp Field Service Campaign D19M4 - Different I-Beam design was introduced on the axles that does no have a flat mating surface on the bottom side of the I-beam where the optional stabilizer brackets are mounted. This… - 16-025 Aug 1, 2016 · Service Bulletin/Repair Instructions
Girard Water heater requires inspection for possible replacement of the gas valve. - an intermittent occurrence when the gas valve is not openig to light the burner of the water heater. Confirmation of old valve to be replaced is when inspection finds soli…
Source: NHTSA manufacturer communications files.