Complaints over time
Complaints about the 2026 Jeep Cherokee by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Jeep Cherokee
SUV, hybrid, AWD/All-Wheel Drive, built in Mexico. Owner complaints on file from May 1, 2026 to Sep 14, 2026.
Recall campaigns covering this model year41.5M vehicles or units across those campaigns
Owner complaints5Close to the median 2026 suv
Severity index0.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Components
60% of complaints about the 2026 Jeep Cherokee name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2026 Jeep Cherokee
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-559 | Sep 1, 2026 | Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure… | Tires | 201,975 | Software update |
| 26V-531 | Aug 13, 2026 | Rearview camera image may fail to display when the vehicle is placed in reverse | Back-over prevention | 844,027 | Software update |
| 26V-223 | Apr 9, 2026 | Brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC) | Stability and traction control | 241 | Software update |
| 26V-059 | Feb 2, 2026 | Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail | Lighting | 456,287 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Jeep Cherokee
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Sep 14, 2026Failure Aug 14, 2026Cranberry township, PAElectrical system, Fuel/propulsion system
I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August.
NHTSA complaint 11764248 - Filed Sep 14, 2026Failure Sep 10, 2026Cranberry township, PAFuel/propulsion system
When i pulled into my garage the fuel gauge read 20 miles remaining and the needle was still in the yellow. The next morning when I got in my car it wouldn't start. Out of gas. Upon putting in a gallon of gas, the vehicle started and the gauge read "low". This is the second time this has happened. The first time the car was in motion on a busy street. This is a major safety issue.
NHTSA complaint 11764247 - Filed Jun 6, 2026Failure May 21, 2026Jackson Mi, MIUnknown or other
Intermittent grinding noise that lasts from 1 to 20 seconds that I believe is related to Traction Control / ASC which is concerning.It happens more frequently when turning the traction /asc button on & off. I have taken it to the jeep dealer & showed them a video of it happening but they said they could recreate the noise. It happens to me multiple times EVERY day. I wanted to send you a video of it happening that I have of it on my IPhone but don’t seem to be able to do it online. I can send by email or phone message if you would like to see it.
NHTSA complaint 11742476 - Filed May 30, 2026Failure May 29, 2026Littleton, COEngine, Power train, Unknown or other
I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken to Autonation Jeep Chrysler the next morning where I had purchased the vehicle. This was a newly purchased vehicle and only had a total of 78 miles on it. Surprisingly the next morning I went into the garage to check on what was happening with the vehicle and to my surprise the vehicle had stopped running. I then disconnected The 12 Volt battery and left it disconnected for an hour or two. After this time I reconnected the battery. I again attempted to start the vehicle and surprisingly the vehicle started up and all functions in the car seem to be performing normally. At this point I drove the car about a mile to the Autonation Jeep Chrysler dealership and had conversation with service technician. Surprisingly he told me that Jeep has had this problem with other vehicles and the solution is to disconnect the 12 Volt battery for 20 or 30 minutes and then reconnect the battery. At that point the car seems to reset itself and it will run normally. End This car of mine only had 78 miles on it This is totally unacceptable. Furthermore this seems to be a problem with other Jeep vehicles. It is my opinion that Jeep Needs to correct this problem so I will not be stuck with a car that's running in my garage and I can't shut it off. All in all it seems to me this is a software problem that needs to be reworked and corrected.
NHTSA complaint 11741012 - Filed May 1, 2026Failure Apr 30, 2026Oceanside, CAFuel/propulsion system
Car gave message stating only 30 miles (or maybe 40?) before empty, but then went empty in only approximately 5 miles. Message before it completely died stated to pull over but car died before that point. After putting in about 1/2 gallon, car took repeated (7 or 8) start attempts before gas got to injectors to start. When filled up, gas receipt showed only 12 gallons could be put in before gas pump shut off. I believe the incorrect mileage warning, and abrupt stop, misleads the driver and may cause an accident.
NHTSA complaint 11735087
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
91 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 08-332-26 REV. B Sep 16, 2026 · Service Bulletin/Repair Instructions
Hybrid Cooling Pump Emergency Mode Condition Customers may comment on one or more of the following: SYMPTOM: ● 12V battery is draining. NOTE: The auxiliary heat and battery coolant pumps can enter emergency mode and drain the 12V battery. ● A pump running a… - 08-178-26 REV. A Sep 11, 2026 · Service Bulletin/Repair Instructions
Flash: Power Liftgate Module (PLGM) Update Customers may comment on one or more of the following: ● The power liftgate chime remains active continuously and does not stop after the liftgate is closed or after an ignition cycle. ● The vehicle will not start … - S2623000052 REV. A Sep 1, 2026 · Service Bulletin/Repair Instructions
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored) - 114282 Aug 26, 2026 · Warranty Program/Extension
***Recall Completion Prior to Sale of Vehicle*** - 114283 Aug 26, 2026 · Warranty Program/Extension
***Recall Completion Prior to Sale of Vehicle*** - 08-326-26 REV. A Aug 28, 2026 · Service Bulletin/Repair Instructions
Malfunction Indicator Illuminated (MIL) - P04DF-00 Has Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P04DF-00 - Evap System Purge Contro… - 08-326-26 Aug 25, 2026 · Service Bulletin/Repair Instructions
Malfunction Indicator Illuminated (MIL) - P04DF-00 Has Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P04DF-00 - Evap System Purge Contro… - 114080 Aug 19, 2026 · Service Bulletin/Repair Instructions
HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE - 23-034-26 Aug 14, 2026 · Service Bulletin/Repair Instructions
Door Latch 12V Battery Drain Customers must experience the following: SYMPTOM: ● The 12v battery is depleted. NOTE: Battery depletion is due to a door latch module issue. This bulletin involves replacing both front door and both rear door latch modules. - 9100880 Aug 7, 2026 · Service Bulletin/Repair Instructions
Cluster Assembly When the technician connects to the vehicle via Witech, they observe Stored and/or Pending DTC in the IPC for KM49, LB, KM74 Programs. The instrument cluster should not be replaced based solely on the presence of stored or pending DTCs in t… - 9100877 Aug 4, 2026 · Service Bulletin/Repair Instructions
Trailer Tow Wiring Harness If after installing Trailer Tow Kit the DTCM will not PROXI / B2204-00 ECU CONFIGURATION MISMATCH sets active in the BCM / ODOMETER begins to blink, please open a STAR Case and await instruction. - 08-307-26 Aug 5, 2026 · Service Bulletin/Repair Instructions
AWD Drivetrain Control Module (DTCM) Reconfiguration Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C0094-4B - 4WD/AWD Rear … - 9100870 Rev 1 Jul 27, 2026 · Service Bulletin/Repair Instructions
DIFFERENTIAL Rear Axle If replacing the Rear axle and going from AA to AC level, the bolt hole on the top of the axle will not have threads cut into it. Bolt: 06513614AA and Nut: 06512603AA will need to be ordered as well to be able to install the new axle. - 9100870 Jul 27, 2026 · Service Bulletin/Repair Instructions
DIFFERENTIAL Rear Axle If replacing the Rear axle and going from AA to AC level, the bolt hole on the top of the axle will not have threads cut into it. Bolt: 06513614AA and Nut: 06512603AA will need to be ordered as well to be able to install the new axle. - 9100833 REV1 Jul 6, 2026 · Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection… - 9100848 Jun 25, 2026 · Service Bulletin/Repair Instructions
If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the co… - 112637 Jun 24, 2026 · Service Bulletin/Repair Instructions
EVAPORATOR - AIR CONDITIONING - S2623000041 REV.A Jun 19, 2026 · Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A - S268A000014 Jun 17, 2026 · Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode - 9100833 Jun 17, 2026 · Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection… - 23-017-26 REV. A Jun 16, 2026 · Service Bulletin/Repair Instructions
Headlamp Aiming Customers may comment on the following: SYMPTOM: ● The left headlamp is horizontally misaligned or incorrect. **This bulletin involves the inspection and headlamp alignment procedure for both headlamps.** - 18-052-26 REV. A Jun 16, 2026 · Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates - PCR8A3 Technicians may find one or more of the following Diagnostic Trouble Code (DTC): SYMPTOM: ● **P22D3-00 - Turbo Turbine Inlet Valve Stuck Closed. DTC falsely sets. ● P016A-00 - Excessive Time To Enter C… - S2523000019 REV.A Jun 12, 2026 · Service Bulletin/Repair Instructions
If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch. - 23-017-26 Jun 11, 2026 · Service Bulletin/Repair Instructions
Headlamp Aiming Customers may comment on the following: ● The left headlamp is horizontally misaligned or incorrect This bulletin is to properly aim the left headlamp. - S2608000006 REV.C Jun 6, 2026 · Service Bulletin/Repair Instructions
Limp Home Mode, Red Wrench Lamp Illuminated. DTCs P0C01-00 - Drive Motor A Current High And/Or P0C04-00 - Drive Motor B Current High - S2623000041 Jun 5, 2026 · Service Bulletin/Repair Instructions
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. - 111752 Jun 1, 2026 · Service Bulletin/Repair Instructions
ACTUATOR - A/C AND HEATER - S2623000035 REV.A May 29, 2026 · Service Bulletin/Repair Instructions
Door Will Not Close. E-Latch Inoperative. - 9100822 May 26, 2026 · Service Bulletin/Repair Instructions
If VIN is built before CP: April 28th, 2026, please order 06514796AA (DMPI bolts) along when replacing or servicing DMPI assembly. - 9100819 Rev 1 May 26, 2026 · Service Bulletin/Repair Instructions
If VIN is built before CP: April 28th, 2026, please order 06514797AA (Transmission bolts) along when replacing or servicing transmission assembly. - 9100819 May 19, 2026 · Service Bulletin/Repair Instructions
If VIN is built before CP: April 28th, 2026, please order 06514796AA (Transmission bolts) along when replacing or servicing transmission assembly. - S2623000035 May 18, 2026 · Service Bulletin/Repair Instructions
Door Will Not Close. E-Latch Inoperative. - 9100786 Rev 1 May 14, 2026 · Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, … - S2608000006 REV.B May 16, 2026 · Service Bulletin/Repair Instructions
Limp Home Mode, Red Wrench Lamp Illuminated. DTCs P0C01-00 - Drive Motor A Current High And/Or P0C04-00 - Drive Motor B Current High - 08-208-26 REV. A May 13, 2026 · Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE:… - 18-052-26 May 12, 2026 · Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates - PCR8A3 Technicians may find the following Diagnostic Trouble Code (DTC): ● P04B6-00 - Fuel Fill Door Stuck Closed (Stored Status). NOTE: There will be no Malfunction Indicator Lamp (MIL) for this DTC. Custome… - 08-186-26 May 12, 2026 · Service Bulletin/Repair Instructions
Flash: Battery Pack Control Module (BPCM) Updates - PCR8A3 Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DE6-00 - Hybrid/EV Battery Pack Cell Voltage Low. ● P0DAF-00 - Hybrid/EV Battery Cell Balancing Circuit A Range… - 08-185-26 May 12, 2026 · Service Bulletin/Repair Instructions
Flash: Drive Motor Power Inverter (DMPI) Updates - PCR8A3 Customers may experience the following: ● The vehicle will not start and cannot be keyed off. NOTE: The vehicles 12V system remains powered up. ● Engine Stop/Start (ESS) bumps or lack of refinement. … - 08-184-26 May 12, 2026 · Service Bulletin/Repair Instructions
Flash: Electric Vehicle Control Unit (EVCU) Updates - PCR8A3 Customers may experience the following: ● The vehicle will not start and cannot be keyed off. NOTE: The vehicles 12V system remains powered up. ● Engine Stop/Start (ESS) bumps or lack of refinemen… - 08-208-26 May 7, 2026 · Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE:… - 08-207-26 May 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay - 08-203-26 May 6, 2026 · Service Bulletin/Repair Instructions
Radio Unable To Connect To Wireless Carplay Customers may experience the following: ● User Unable to connect to Wireless CarPlay, Icon in the Device Manager page will not appear - 111702 May 7, 2026 · Service Bulletin/Repair Instructions
SWITCH - LIFTGATE - 08-208-26 May 7, 2026 · Service Bulletin/Repair Instructions
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE:… - 08-207-26 May 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay - 08-203-26 May 6, 2026 · Service Bulletin/Repair Instructions
Radio Unable To Connect To Wireless Carplay Customers may experience the following: ● User Unable to connect to Wireless CarPlay, Icon in the Device Manager page will not appear - 111702 May 7, 2026 · Service Bulletin/Repair Instructions
SWITCH - LIFTGATE - 08-193-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update From R5R1 To R5T Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): … - 08-083-26 REV. B Apr 28, 2026 · Service Bulletin/Repair Instructions
Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following: ● After the ignition has been placed in the off position and the liftgate left open, there could be possibility of a 12V battery drain. ● If the liftgate is l… - S2308000034 REV.B Apr 24, 2026 · Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging - 9100805 Apr 22, 2026 · Service Bulletin/Repair Instructions
Starting 26MY, the Panel Close Out (underhood beauty cover) is not included in the standard vehicle and only included by sales code: XFF If a vehicle does not have the XFF sales code this part should only be ordered for customer pay, not for warranty as a m… - 23-012-26 Apr 25, 2026 · Service Bulletin/Repair Instructions
Missing Cargo Liner Customers may comment on the following: ● Cargo liner is missing This bulletin involves installing the cargo liner - 08-178-26 Apr 24, 2026 · Service Bulletin/Repair Instructions
Power Liftgate Module (PLGM) Upcoming Update Customers may comment on the following: ● The power liftgate chime remains continuously active and does not turn off after closing the liftgate or cycling the ignition - 111398 Apr 9, 2026 · Service Bulletin/Repair Instructions
MODULE – LIFTGATE - 08-164-26 Apr 18, 2026 · Service Bulletin/Repair Instructions
Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SYMPTOM: ● B2225-29 - Steering Column Module Internal - Signal Invalid. (Stored Status) ● U0002-00 - CAN C Bus Off Perf… - 08-151-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
Active Noise Cancellation (ANC) Customers may comment on the following: SYMPTOM: ● Speakers are cutting in and out intermittently when at a high volume level. - 08-083-26 REV. A Apr 16, 2026 · Service Bulletin/Repair Instructions
Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following: SYMPTOM: ● After the ignition has been placed in the off position and the liftgate left open, there could be possibility of a 12V battery drain. ● If the lift… - 08-075-26 REV. A Apr 15, 2026 · Service Bulletin/Repair Instructions
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought u… - 9100786 Mar 30, 2026 · Service Bulletin/Repair Instructions
TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As s… - 111124 Mar 31, 2026 · Service Bulletin/Repair Instructions
SWITCH - POWER WINDOW
Source: NHTSA manufacturer communications files.