2021 Jeep Compass

80 complaints on file, page 1 of 4.

1. Filed Sep 14, 2026Failure Nov 15, 202586,000 milesOkemah, OKElectrical system, Power train

   The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. The failure mileage was approximately 86,000.

   NHTSA complaint 11764065
2. Filed Sep 6, 2026Failure Sep 2, 2026San Antonio, TXEngine

   I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant-loss, overheating, temperature-warning, and engine-failure problems are occurring in 2021 Jeep Compass vehicles and whether a safety defect may exist.

   NHTSA complaint 11762492
3. Filed Sep 5, 2026Failure Aug 25, 2026Lewisville, NCElectrical system, Unknown or other

   Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

   NHTSA complaint 11762302
4. Filed Aug 27, 2026Failure Jul 6, 2026Humble, TXElectrical system, Engine, Vehicle speed control

   To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

   NHTSA complaint 11759991
5. Filed May 19, 2026Failure May 15, 2026Carolina Beach, NCElectrical system, Engine, Unknown or other

   The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

   NHTSA complaint 11738824
6. Filed Apr 11, 2026Failure Apr 9, 2026Hatillo, PRVehicle speed control

   I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.

   NHTSA complaint 11730531
7. Filed Mar 26, 2026Failure Mar 12, 202672,972 milesSan Jose, CAAir bags, Seat belts

   The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

   NHTSA complaint 11727245
8. Filed Mar 24, 2026Failure Feb 26, 2026Bonita Springs, FLElectrical system

   The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.

   NHTSA complaint 11726595
9. Filed Mar 17, 2026Failure Feb 9, 2026118,000 milesJanesville, WIFirerelatedFire

   The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire department report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

   NHTSA complaint 11725050
10. Filed Mar 15, 2026Failure Mar 10, 2026Mount Sterling, KYEngine, Steering, Unknown or other

    This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

    NHTSA complaint 11724485
11. Filed Mar 7, 2026Failure Jan 20, 2026Wadmalaw Island, SCElectrical system, Unknown or other, Vehicle speed controlCrash

    [XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11722645
12. Filed Feb 3, 2026Failure Feb 2, 2026Pelham, NCFuel/propulsion system

    Gas pedal broke off while driving. It is made of plastic and the arm that attaches to the pedal snapped off. We towed to a shop to have repaired today. No warning lights or sounds. Thankfully I was going slow and not on a busy street. It could have been a bad outcome if I was merging into on coming traffic. My safety and others were at serious risk due to my car not being able to accelerate with no warning.

    NHTSA complaint 11715296
13. Filed Feb 1, 2026Failure Dec 1, 2025Hyde Park, MAUnknown or other

    The LCD radio screen goes in and out, mostly out. Can't see information projected on infortainment screen hence can't see for back up camera situations. If it does come on fully meaning seeing all the controls, sometimes all the letters and numbers are projecting upside down. If the car is hugely warm enough from long term driving the screen will be normal. I have read some reviews and it seems like this is a jeep problem. This issue has never been with other cars I owned. This poses a safety risk especially because it makes a back up camera issue.

    NHTSA complaint 11714793
14. Filed Jan 28, 2026Failure Jan 28, 2026Howard, PAElectrical system

    While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a parking lot space. After several minutes, the vehicle started again and drove normally. If this was to happen at high speed or on a congested highway, someone could be seriously injured or killed. I have seen on other online forums that this is a somewhat common issue with the Jeep Compass. However, after many different service procedures have been attempted from reports online, it appears that no solution has been determined or suggested by the manufacturer.

    NHTSA complaint 11714001
15. Filed Jan 27, 2026Failure Jan 26, 2026Fresno, CAElectrical system, Engine, Vehicle speed control

    The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

    NHTSA complaint 11713673
16. Filed Jan 4, 2026Failure Jan 4, 2026Chino Valley, AZElectrical system, Engine

    Multiple times now at random, car will go from normal temp to overheating on the gauge for a moment. Shuts down in doing so regardless of being driven. Then will instantly think its cooling back down to normal. When it reaches normal it resumes normal driving abilities. While the temp is going up and down on the gauge the center of the cluster tells you "high coolant temperature". No codes or pending codes can be found. Thermostat housing and sensor have been replaced and still occurring at random. Researching online forms, lots of complaints of same issues with no resolve, spending thousands of dollars and trips to dealers and shops to not be resolved. This is a huge safety hazard as you can not move out of the way of others when it happens and occurs both when driving and stopped situations.

    NHTSA complaint 11708664
17. Filed Nov 25, 2025Failure Nov 1, 2025Livingston, NJElectrical system

    On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently towed to the dealer. I was advised by service tech that there was a fluid leak in the trans pump area. I was also told the vehicle did not pass a battery check, and gave authorization to replace the main battery. The service tech advised the radio needed to be replaced, I told him the radio played fine, but the rearview camera malfunctioned while backing the car out. He said the rearview signal is from the radio, I declined to replaced the radio. I have had several issues with the 2021 Jeep, included oil leakage, and now transmission leakage. I also note certain 2021 Jeep Compass models have rearview camera issues, and upon calling Stellantis November 24, 2025, they advise my particular vehicle is not affected. I disagree. The vehicle has regular maintenance (oil changes) and has 24,200 original miles. I believe this to be a defect and also a safety issue.

    NHTSA complaint 11701512
18. Filed Oct 24, 2025Failure Oct 23, 2025Chattanooga, TNElectrical system

    Back up camera goes blank

    NHTSA complaint 11695522
19. Filed Oct 11, 2025Failure Oct 1, 2025Arlington, TNElectrical system

    My vehicle information screen is not working. I cannot connect my phone; therefore cannot talk hands free. So this seems like a safety issue. I do not have access to my back up camera.

    NHTSA complaint 11692737
20. Filed Aug 31, 2025Failure Jun 1, 2025Missoula, MTPower train

    Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.

    NHTSA complaint 11684207