2025 Jeep Compass

26 complaints on file, page 1 of 2.

1. Filed Sep 17, 2026Failure May 2, 2026Atlantic, PAWarnings

   I bought my jeep brand new in 2025. I have had multiple occasions where my breaks lock up when on the highway or main roads. The collision detection settings are all "OFF" since my first experience of this happening. I have taken my vehile in the jeep facility a couple of times now and they tell me they do not see anything coming out bad on their end when checking the system. It is still occurring. And I am taking my car back in to get it looked at again. When this happens there are no chimes, signals or anything that tells me "something is in front of me". Also when this happens there won't be a car or anything in the roadway. I could be driving a clear road at 50-60mph and it feels as if I hit a brick wall for a moment then my car just continues. Jarring me forward. I am afraid if someone is ever behind me when this happens with myself and my family in this vehicle I could get rear ended and cause a horrible accident. I'm especially fearful when driving on the highway for this to happen when someone is behind me. At this point I want a new vehicle to let me feel safe again. This should not be happening especially when I have all sensors for this turned "OFF".

   NHTSA complaint 11764945
2. Filed Sep 7, 2026Failure Sep 6, 2026Ursa, ILSteering, Suspension, Wheels

   The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been driving under normal driving conditions for the area; 95% highway driving. There haven't been any impacts to anything which could cause the alignment to fail this horribly so frequently. This is the only car I have ever owned that has ever needed an alignment three times in a one year timeframe. Independent service centers reproduced the first two times. The first time the mechanic informed me that it was mechanically impossible to get the car within Jeep's aligment specifications without aftermarket parts. Aftermarket parts were installed to get the vehicle within Jeep's aligment specifications due to the tires being replaced. I can personally visually inspect the tires and confirm excessive wear on 80,000 mile tires that I bought in April of 2026. The car will be taken into a dealership this time. This issue can cause the car to walk across the lane, harder than normal steering/controll, and loss of traction easier than normal on wet or slick surfaces. I can provide receipts

   NHTSA complaint 11762553
3. Filed Sep 1, 2026Failure Aug 29, 20262,736 milesMyrtle Beach, SCVehicle speed controlCrash

   The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the failure, the vehicle crashed into a wall causing damages to the driver’s side front bumper. A Police report was filed at the scene. The failure mileage was 2,736.

   NHTSA complaint 11761218
4. Filed Aug 29, 2026Failure Aug 10, 2026Fort Lee, NJElectrical system, Warnings, Blind spot detection

   Several safety warning lights continue to appear while driving. Car slows down on its own at times. Media screen glitches as well. Dealer has worked on the car about 4-5 times. Currently, the car is with the dealer for a 3rd straight week and they claim to not have any loaners. Dealer has continuously stated that the sensor needs to be kept clean, but this is just a distraction. These cars are not safe on the road and should all be recalled as lemons. The manufacturer is using subpar systems and master technicians have been unable to completely fix the issue. These issues began to appear before car had 8k miles. This issue is frustrating and scary.

   NHTSA complaint 11760658
5. Filed Aug 28, 2026Failure May 13, 2026Canal Winchester, OHElectrical system, Automatic emergency braking, Warnings

   Warning message in dash stating that the drive mode is unavailable. Emergency and safety features are not functioning as they should. The emergency braking and forward collision warning doesn’t work. When driving, the warnings will go off independently and disengage. Byers Chrysler Jeep Dodge Ram dealership in Columbus serviced the vehicle May 2026-August 2026 with support from Stellantis replaced multiple components and the harness to repair the drive system, with all failed attempts to correct the problem. On August 10, 2026 the dealership returned my car to me, citing no repair available and that a software update should correct the issue. Dealership advises the car is safe to operate.

   NHTSA complaint 11760238
6. Filed Aug 13, 2026Failure Aug 11, 202615,000 milesRochester, MNEngineFire

   The contact rented a 2025 Jeep Compass. While the contact’s husband was driving approximately 70 MPH, there was a burning odor and an abnormal sound coming from the front of the vehicle. The vehicle was steered to the side of the road, and the contact and her husband observed whitish gray smoke that eventually turned black coming from the engine compartment. The hood was opened and immediately there were flames coming from the engine compartment. The contact and her husband removed personal belongings from the vehicle. During the failure, three sheriffs pulled up behind the burning vehicle. A Police report was filed. The Fire Department arrived on the scene and extinguished the fire. There were no injuries sustained. The vehicle was towed to a tow lot and had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

   NHTSA complaint 11756714
7. Filed Jun 25, 2026Failure Jun 25, 2026Goose Creek, SCElectrical system, Automatic emergency braking, Blind spot detection

   The vehicle advanced warning stystems are all failing. After multiple repair attempts this continues. Previously it resulted in failure where vehicle would not move due to advanced brake assist.

   NHTSA complaint 11746537
8. Filed Jun 18, 2026Failure Jun 7, 2026Williamsport, MDFuel/propulsion system

   When fueling I can’t get the gas to go into the jeep it shuts off over and over takes near 20 mins to get a half a tank of fuel it’s loose in there air can’t escape I’m thinking

   NHTSA complaint 11745162
9. Filed May 23, 2026Failure May 22, 2026Woodland Park, COAdaptive cruise control, Automatic emergency braking, Warnings

   The adaptive cruise, automatic emergency braking, and forward collision warning turns off randomly and the warning lights come on saying they are not working and to take it to the dealership. This has happened around 8 to 10 times. The first being under 1000 miles. I took it to the dealership then and they said nothing was wrong and I need to keep the sensors clean. It makes no difference if the car is just washed or dirty. I’ll be driving on a city street or highway and all of a sudden the warning lights are on. Sometimes they go off by themselves. Sometimes after I turn off the car they are on but when restarted they are off. Finally tonight about 5:45 on the highway multiple warning lights went on. Engine, all safety warnings, transmission warning, overheating warning. I pull over and all the transmission fluid began to pour out onto the highway. I had to pay 178.00 and wait on the shoulder of a two lane highway for about an hour and a half before the tow truck arrived. I had it left at the dealership and had to pay 80.00 to get a Lyft to my house an hour and 25 minutes away. I will find out tomorrow about the transmission failing but they won’t do anything about the other safety systems going off at random.

   NHTSA complaint 11739652
10. Filed May 4, 2026Failure May 4, 2026Mesa, AZPower train

    Vehicle has a major safety defect unknown as to component causing. While driving at freeway speeds the vehicle suddenly has sudden jolt as if vehicle switched into park suddenly. This causes seatbelt tensioner to lock and for the 0.5 to 1 second speed reduced instantly as if slamming on brakes causing vehicles behind to almost hit me. This has now happened on 3 separate occasions but cannot be replicated on demand by anyone. No warning lamps no indicators of anything like open door, parking brake, or any forward collision system showing on instrument panel.

    NHTSA complaint 11735697
11. Filed May 1, 2026Failure Mar 10, 202621,000 milesBastrop, TXElectrical system, Parking brake, Service brakes, Hydraulic

    The contact's husband owns a 2025 Jeep Compass. The contact stated that while driving at undisclosed speeds, the vehicle came to an abrupt stop on several occasions. The ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer; however, the failure could not be diagnosed, but an unknown recall repair was performed; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the contact was informed that the failure was caused by a defective steering module. The vehicle was repaired; however, the failure persisted. The contact stated that the dealer had recently diagnosed the vehicle with an electric parking brake system failure, a stuck electric parking brake switch, and a potential signal failure. The manufacturer was notified of the failure and denied the contact’s request for buyback assistance. A case number was provided. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 21,000.

    NHTSA complaint 11735105
12. Filed Apr 13, 2026Failure Mar 4, 2026Huxley, IATail lights, Exterior lighting

    See attached document for complaint.

    NHTSA complaint 11730870
13. Filed Mar 16, 2026Failure Mar 4, 202627,218 milesHolts Summit, MOAir bagsCrash1 injured

    The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle was pushed into the vehicle in front, where it came to a stop. The driver-side and passenger-side air bags did not deploy. A police report was filed. The vehicle was towed to a towing yard, and afterwards, the insurance company towed the vehicle to one of their locations to inspect it and deemed it a total loss. The day after the accident, the contact went to the hospital, where the doctor diagnosed that the contact had sustained four bulging discs due to the accident. The contact was prescribed medication: steroids, anti-inflammatories, and muscle relaxers, and the contact was scheduled for physical therapy. The manufacturer was not made aware of the failure. The failure mileage was 27,218.

    NHTSA complaint 11724770
14. Filed Mar 10, 2026Failure Mar 10, 2026San Mateo, CAElectrical system, Adaptive cruise control, Fuel/propulsion system

    We were driving on the highway when the car simply stopped worked. The steering wheel became hard and the gas stopped working while in the middle of the highway. Now the cars is driving but all of the safety lights are on and the safety features are not working. Last week the oil was changed and they reviewed the car and everything was ok, now I need to keep going with my roadtrip in a car I don’t feel safe in, until we can get to a dealership. It’s a car that has 8840 miles on it, less than 6 monte and was taken in to repair the park break 3 times.

    NHTSA complaint 11723300
15. Filed Jan 11, 2026Failure Dec 16, 2025Sandy Springs, GAElectrical system, Exterior lighting, Blind spot detection

    12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an email from the corporation to send the video clip to that happened on 01/11/26.

    NHTSA complaint 11710209
16. Filed Jan 2, 2026Failure Jun 10, 2025Baudette, MNAdaptive cruise control, Automatic emergency braking, Service brakes

    3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a “Needs Service Indicator” It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off. Each time the reset works for a few miles but does not solve the problem. The indicator is on again for a 4th time! I have only owned this car for 9 months! This is a major braking problem and needs to be addressed as I feel the company cares little for this safety issue.

    NHTSA complaint 11708377
17. Filed Dec 8, 2025Failure Dec 8, 2025Fargo, NDElectrical system, Automatic emergency braking, Steering

    On 6 occasions in varying driving conditions “Service AEB System Immediately” message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a “Power Steering Overheat” message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a “Parking Light Out” message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd time this week) for these issues and have shown no signs of resolution. I am seriously wanting to lemon law this vehicle at this point as it does not feel safe to operate with the many electrical faults.

    NHTSA complaint 11703868
18. Filed Oct 31, 2025Failure Sep 13, 2025Hiawatha, IAAutomatic emergency braking, Blind spot detection, Warning

    I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5–10 minutes later, or even after 30 minutes to an hour of driving. There’s no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. I’ve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldn’t look at it because they had no loaner available. The third time, I left it for nearly two weeks. They said they test-drove it, the error never came on, and that Jeep engineers have acknowledged this is a known issue with some Jeep and Dodge models. I was told there may eventually be a recall or software update, possibly within a year, but no fix is available right now. I don’t feel safe driving a new vehicle with unreliable safety features that turn off unexpectedly and can’t be repaired. I rely on these systems for highway and night driving, and it’s unsettling that the dealer and manufacturer both admit to an issue but expect me to continue driving and just wait for a future update.

    NHTSA complaint 11696885
19. Filed Sep 24, 2025Failure Nov 14, 2024SAN Antonio, TXAutomatic emergency braking, Warnings

    I have this 2025 jeep compass and while driving in highway I’m getting the Auto emergency brake is unavailable notification in my cluster window and i’m unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. It’s a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.

    NHTSA complaint 11689588
20. Filed Sep 24, 2025Failure Aug 2, 20252,300 milesMiami, FLElectrical system, Engine

    The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown warning lights. The vehicle was towed back to the same dealer who advised the contact that a software update had been performed, but had not informed the contact what software had been updated. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the same dealer to be diagnosed. The dealer informed the contact that there was an electrical spike or surge intermittently coming from the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,300.

    NHTSA complaint 11689436