2020 Jeep Gladiator

483 complaints on file, page 1 of 25.

1. Filed Sep 9, 2026Failure Sep 2, 2026Carthage, MOElectrical system

   Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators and Wranglers. This screen started out working upon purchase, but would often have a digital background that would show up. The dealership it was purchased from informed us there was nothing wrong with the screen. It just stopped working and there is nothing on the display.

   NHTSA complaint 11763004
2. Filed Sep 5, 2026Failure Aug 25, 2026Charleston, SCPower train, Service brakes

   Clutch overheated and cause an immense amount of smoke during drive with no warning indication from hud. Dealer stated that clutch has gotten well passed 390°c Heat from clutch has also caused front driver caliper to lock up and damage rotors.

   NHTSA complaint 11762397
3. Filed Aug 31, 2026Failure Aug 29, 2026Tyler, TXElectrical system

   the driver instrument cluster has failed. completely blank no fuel gauge no odometer. was told this vin is not covered under the recall even though this is the issue behind the recall.

   NHTSA complaint 11760908
4. Filed Aug 19, 2026Failure Jul 23, 2026Shelbyville, TNElectrical system

   My 3.5 instrument intermittently goes out for days and will come back on and back off again. I took it to the nearest dealer but this did not sjow up on his scan but it out again. As you will see in the photo the vehicle is running but no display. Milage is a little over 69,000. Dealer informed me that many of these were recalled but not my particular vehicle. He said it would cost me $1600 to get it repaired. It appears to me the recall may need to be expanded. I also contacted the jeep website but was told my vehicle was not covered under the recall.

   NHTSA complaint 11758007
5. Filed Jul 23, 2026Failure May 15, 202645,000 milesModesto, CAInstrument cluster/panel

   The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the failure persisted, and the vehicle was diagnosed and determined to need a new instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

   NHTSA complaint 11752435
6. Filed Jun 23, 2026Failure May 22, 2026Gillette, WYElectrical system

   The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part🤬

   NHTSA complaint 11746011
7. Filed Jun 15, 2026Failure Apr 10, 2026Sevierville, TNSeat beltsCrash1 injured

   I was rear ended while stopped and the seat belts didnt lock causing injury to my face from hitting the steering wheel.

   NHTSA complaint 11744084
8. Filed Jun 14, 2026Failure Nov 28, 2025Jefferson City, MOElectrical system

   The digital dash that displays the speed, shows fuel level and if 4x4 is active went blank, when I went to turn my vehicle on

   NHTSA complaint 11743950
9. Filed Jun 10, 2026Failure Jun 1, 2026Henderson, TXElectrical system, Power train

   The start-stop system reports unavailable, then within a few miles of driving, the check engine light will come on, followed by problems with the transmission shifting gears, sometime causing the vehicle to stay in first or second gear while accelerating and creating a dangerous driving situation. Power cycling the vehicle sometimes helps. Diagnostic trouble codes show low voltage in one or more O2 sensors, "too lean" warnings and cylinders randomly misfiring. Engine runs very rough at idle with the strong smell of gas in the exhaust. Dash information shows battery voltage around 12.3 at start up increasing to low 13 while idling. This occured around 40,000 miles and dealer replaced the aux battery and reset system. It occurred again around 60,000 miles (20 months later) and owner replaced both auxiliary battery (testing showed bad) and main battery. System functioned normally after resetting codes. It occurred again about 8 months later at 72,000 miles. The F42 fuse was pulled, cleared codes and reset computer by removing battery power for 1 hour. System returned to normal.

   NHTSA complaint 11743102
10. Filed Jun 8, 2026Failure Jun 19, 2025Rossville, GASteering

    TRUCK WOBBLIES WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING TAKES TWO TO THREE INCHES TO TURN THE STERRING WHEEL BEFORE THE TRUCK STARTS TO TURN. NOT RESPONSIVE AS IT WAS.

    NHTSA complaint 11742752
11. Filed May 29, 2026Failure May 27, 2026Dunedin, FLEngine

    On May 27, 2026 at approximately 11:00 PM, my 2020 Jeep Gladiator Overland (VIN: [XXX] ) suffered catastrophic engine failure during normal operation at 78,190 miles. The alternator seized, causing the harmonic balancer (crankshaft damper) to fracture. The broken balancer fell into the engine block, causing extensive internal damage requiring complete engine replacement at significant cost. This failure sequence points to a design and/or manufacturing defect in the OEM alternator and/or its mounting system on the 3.6L Pentastar V6. A properly designed alternator should not seize with enough force to fracture the harmonic balancer and deposit debris into the engine block under normal operating conditions. The vehicle was not involved in any accident or operator abuse. It was being driven normally with no prior warning — no dashboard lights, no unusual sounds, no prior related mechanical issues. I request NHTSA investigate whether this failure pattern is systemic across 2020 Jeep Gladiator vehicles and other 3.6L Pentastar V6 platforms, including the Jeep Wrangler, Ram 1500, and Dodge Durango. Sudden complete engine failure at highway speeds is an immediate crash hazard to the driver and surrounding motorists. I respectfully request a formal defect investigation and, if warranted, a safety recall with full remediation and reimbursement of repair costs to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11740885
12. Filed May 27, 2026Failure May 22, 2026Arlington, VAElectrical system

    On Friday, May 22, 2026, at approximately 59,442 miles, the vehicle's instrument panel cluster (IPC) failed suddenly and without warning. The vehicle was driven to a store in [XXX] , with the display functioning normally, but upon restarting the vehicle less than an hour later, the central information screen went completely blank. The screen remains permanently blank and fails to display any driver information. At night, turning the vehicle on causes the screen to emit a faint dark gray backlight, but no text, gauges, or data populate. This failure creates an immediate safety hazard. With a permanently blank cluster, I am forced to drive without access to a speedometer, fuel gauge, odometer, or critical vehicle warning and safety lights, severely impacting my ability to maintain safe speeds and monitor vehicle health on public roads. The vehicle was inspected on May 27, 2026, by an authorized Jeep dealership (Lopp Motors in Dodge City, KS). The technician confirmed the failure and noted: "INFO SCREEN BETWEEN TACH AND SPEEDO IS BLANK. NO CODES IN SYSTEM PERTAINING TO CONCERN. TECH TRIED TO RESET CLUSTER AND PERFORMED PROXI ALIGNMENT – WOULD NOT ALIGN. ATTEMPT A VEHICLE CONFIG RESTORE – STILL NO CLUSTER OPERATION. INSTRUMENT CLUSTER REQUIRES REPLACEMENT." This identical component failure is the subject of NHTSA Campaign 24V-652 (Jeep Recall 30B); however, my 2020 model year VIN is currently excluded due to manufacturer time-in-service parameters. The vehicle and the failed component are available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11740331
13. Filed May 11, 2026Failure Mar 18, 202640,000 milesAdrian, MOElectrical system

    The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the infotainment center display blinked on and off. The vehicle was taken to an independent mechanic where it was diagnosed with a failed instrument cluster panel. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. In addition, the contact was informed of a recall NHTSA Campaign Number: 24V652000 (Electrical System) however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

    NHTSA complaint 11737032
14. Filed May 5, 2026Failure Nov 16, 2024Burbank, OHEngine

    At 90k miles head gasket failed letting coolant in engine cylinders which was diagnosed and repaired by a Jeep dealer. At 130k miles engine light back on with dealer suggesting it is rocker arm/lifter failure with cylinders misfiring. At initial purchase of vehicle touchscreen would black out and restart. Dealer replaced with another touchscreen but issue still exists after warranty term.

    NHTSA complaint 11735748
15. Filed Apr 29, 2026Failure Oct 1, 2025San Pedro, CAElectrical system

    Instrument cluster completely quit working. We cannot see speed, if we have gas, tire pressure, mileage, oil temp, nothing. The whole thing is blacked out. No warning, dealer confirmed problem. This is a massive safety problem as we have no access to any information.

    NHTSA complaint 11734669
16. Filed Apr 22, 2026Failure Apr 1, 2026Forest, VAElectrical system, Instrument cluster/panel

    Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.

    NHTSA complaint 11733074
17. Filed Apr 20, 2026Failure Dec 1, 2023Vacaville, CAElectrical system

    The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel failed to display the speedometer, warning lights, engine oil gauge, and the fuel gauge as needed. The failure had caused the vehicle to run out of fuel several times. The vehicle was taken to an independent mechanic after being involved in a crash while the vehicle was parked, and the mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The contact was advised to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.

    NHTSA complaint 11732528
18. Filed Apr 5, 2026Failure Apr 5, 2026Jefferson, GAElectrical system, Power train, Steering

    This complaint is a follow-up to NHTSA complaint number 11729095. Since submitting the original complaint, the issue has continued and is now occurring while the vehicle is in motion. The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue began approximately three weeks ago after completing a normal drive and has persisted since that time, occurring randomly and without warning. Both the main battery and auxiliary battery have been replaced; however, the condition remains unresolved. Current symptoms include: •Multiple warning messages and warning lights activating simultaneously while driving (including “Service Antilock Brake System” and “Service Shifter”) •Loss of communication between multiple control modules •Fault codes that temporarily clear but return •Instrument cluster instability and erratic system behavior Power steering assist becomes intermittent during these events, making steering significantly more difficult, particularly when navigating curves or operating in heavy traffic. This creates a serious safety hazard due to reduced vehicle control. Diagnostic trouble codes associated with this condition include multiple communication-related faults (U-codes), indicating loss of communication between critical control modules. The condition may temporarily improve when the auxiliary battery system is bypassed and the battery sensor is disconnected, but the failures consistently return. The issue is ongoing, intermittent, and reproducible. No accidents have occurred to date; however, the condition presents a clear and increasing safety risk. Photographic evidence of warning indicators and system faults occurring during vehicle operation is available. Root cause remains UNKNOWN but is suspected to involve the auxiliary battery system, battery management system, wiring, or vehicle communication network.

    NHTSA complaint 11729265
19. Filed Apr 3, 2026Failure Mar 8, 2026Jefferson, GAElectrical system

    The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue first occurred approximately three weeks ago immediately after completing a normal drive. Since that time, the problem has occurred randomly and repeatedly. Following the initial event, multiple warning messages appeared, including “Service Shifter,” along with numerous fault codes indicating loss of communication between control modules. Both the main battery and auxiliary battery have been replaced; however, the issue persists with no improvement. Current symptoms include: •Intermittent loss of communication between modules •Repeated warning messages, including “Service Shifter” •Fault codes that temporarily clear but return after driving •Unpredictable and inconsistent vehicle system behavior The condition sometimes temporarily improves but the faults and warnings consistently return. This creates a safety risk due to unreliable vehicle operation, including potential loss of shifting capability, starting issues, or failure of electronically controlled systems while driving. The failure is ongoing and intermittent but reproducible. The vehicle has not been involved in any accidents related to this issue. Root cause is UNKNOWN but suspected to involve the auxiliary battery system, battery management system, wiring, or related electrical components.

    NHTSA complaint 11729095
20. Filed Mar 28, 2026Failure Mar 25, 2026Waterford, MIVehicle speed control

    While I was driving the vehicle, the instrument cluster screen went completely blank and it won’t display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could’ve caused an accident.

    NHTSA complaint 11727643