SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jan 3, 1995 to Nov 30, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 13V-252 | Jun 19, 2013 | Fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts | Fuel system | 1,560,000 | Part replacement |
| 09E-025 | May 11, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 42,540 | Refund or buyback |
| 09E-012 | Apr 7, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 16,270 | Refund or buyback |
| 07E-104 | Dec 11, 2007 | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as… | Visibility and wipers | 1,657 | Part replacement |
| 06E-026 | Mar 23, 2006 | Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above | Lighting | 61,944 | Refund or buyback |
| 02V-053 | Feb 15, 2002 | On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the… | Powertrain | 1,620,000 | Repair or modification |
| 99V-340 | Dec 13, 1999 | Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana,… | Brakes | 334,047 | Part replacement |
| 97I-002 | May 2, 1997 | Vehicle description: multipurpose passenger vehicles equipped with automatic transmissions | Speed control | 1,010,400 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
588 complaints on file, page 1 of 30.
VEHICLE WILL STALL OUT WHEN THE TILT WHEEL IS UTILIZED, THIS CAN HAPPEN AT ANY TIME WHILE THE ENGINE IS ENGAGED. IT APPEARS THAT WIRES ARE BEING STRETCHED WITHIN THE STEERING SYSTEM. P41/NHTSA 14V-438 DEALT WITH THIS ISSUE IN THE "05 MODEL.
NHTSA complaint 11283038FUEL PUMP AND PROBLEMS WITH THE IGNITION STARING THE VEHICLE THE LIGHTSARE VERY DIM
NHTSA complaint 11280400TAKATA RECALL: APPROX JUNE OF 2015 AFTER GOING TO THE OREGON CITY DUMP WHILE SITTING AT THE LIGHT WAITING FOR THE LIGHT TO CHANGE. THE AIRBAG JUST WENT OFF NO REASON NO ACCIDENT AND GAVE A BLOODY NOSE. HE HAD TO CHANGE THE STEERING WHEEL BECAUSE OF IT. BUT NOW I'M SCARED TO DRIVE IT AND IT JUST SITS.
NHTSA complaint 11235323I JUST WANT TO GET IT FIX
NHTSA complaint 11129445JEEP TOWING PACKAGES AND FUEL TANKS RECALLED DUE TO THE VEHICLE CATCHING FIRE DURING CAR CRASHES.I DID NOT GET A NOTICE FOR REPAIR OPTIONS.
NHTSA complaint 11103967GOING DOWN I-70 EAST SOMEWHERE BETWEEN DENVER AND STRASBURG, CO THE VEHICLE STARTING LOSING POWER. I PULLED OVER ONTO THE SHOULDER TO CALL MY GRANDSON. THEN THE CAR STARTING FILLING WITH SMOKE AFTER A FEW MINUTES. ANOTHER DRIVER STOPPED AND RAN UP TO ME SAYING HE DIDN'T KNOW IF I KNEW MY CAR WAS ON FILE. I GOT OUT, AND THE REAR END WAS ON FIRE. YOU COULD SEE FUEL LEAKING WHICH WAS ON FIRE AS IT LEAKED. I WAS AFRAID IT WAS GOING TO BLOW UP. I CALLED 911, AND THE POLICE AND FIRE DEPARTMENT CAME. IN THE MEANTIME, THERE WAS SNOW ON THE GROUND AND PEOPLE WERE THROWING SNOW ONTO THE FIRE. THE FIRE BURNED THE INSIDE OF THE CAR UP TO THE FRONT SEAT. I HAD TO SELL IT FOR JUNK. THERE SHOULD BE A POLICE REPORT. I RECEIVED RECALL NOTICES AFTER I SOLD MY VEHICLE. * (RECALL RELATED INCIDENT) TS
NHTSA complaint 11057845TL* THE CONTACT OWNED A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA complaint 11021853EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"
NHTSA complaint 11019917TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE DASHBOARD WAS ON FIRE AND THE FIRE SPREAD TO THE SEATS AND WINDSHIELD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CHEST PAIN AND INHALED SMOKE, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint 1085400710822114 CALLEDCHRYSLERTHEYARENOHELPTHERECALLONLYFOR1995.1993-1998SHOULDHAVERECALL#95V172000INCLUDEDASTHEYHAVETHESAMEPARTNUMBER.ITISASAFETYISSUE.PLEASEADVISE.THANKYOU
NHTSA complaint 10825112TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE PASSENGER SIDE ROTOR WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 99V340000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 228,088.
NHTSA complaint 10824539TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10822837EMERGENCY BRAKE HANDLE RELEASE BUTTON & SPRING FELL OFF. JEEP WAS STATIONARY HAD A HARD TIME TRY TO RELEASE IT. THEY SHOW A RECALL ONLY FOR 1995 ID# 95V172000. NEED TO GET IT FIXED. ASAP
NHTSA complaint 108221141994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT. *JB
NHTSA complaint 108070011994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB *CN
NHTSA complaint 10694530ON OR ABOUT JUNE OR JULY OF 2014, I TRAVELLED ABOUT 40 MILES TO CROWN MOTORS OF HOLLAND, MI TO HAVE MY VEHICLE REPAIRED FOR THE GASTANK RECALL. AFTER INSPECTING IT, THEY CLAIMED THAT IT WAS UNREPAIRABLE! THEY KEPT MY RECALL NOTICE AND MUST HAVE LIED ABOUT IT BEING REPAIRED. IT WAS NOT REPAIRED BECAUSE THEY DIDN'T WANT TO BOTHER WITH IT. TO THIS DAY I LET EVERYONE KNOW WHAT A TERRIBLE DEALER THEY ARE AND I ALSO CALLED THE 800 # AND LET CRYSLER KNOW WHAT HAPPENED. UPDATED 09/09/15*LJ UPDATED 12/11/2015 *JS
NHTSA complaint 10744191TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH IN A RESIDENTIAL AREA, THE REAR OF THE VEHICLE SHOOK ABNORMALLY. THE CONTACT EXPERIENCED AN ABNORMAL BURNT WIRING SMELL FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE WAS SEEN FROM THE FRONT END OF THE VEHICLE. THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10743668DROVE TO MY FRIENDS HOUSE WITH LIGHTS ON WHEN GOT READY TO LEAVE HAD NO LIGHTS HAD TO LEAVE JEEP UNTIL NEXT DAY. NO TAIL LIGHTS ON PASSENGER SIDE. BUT HAVE FLASHLIGHTS TURN SIGNALS DON'T WORK CAN'T EVEN DRIVE IT ANYMORE.
NHTSA complaint 107436421994 JEEP GRAND CHEROKEE WAS PLACED ON RECALL LIST OF CHRYSLER TO INSTALL TRAILER HITCH. RECALL SERVICE STATED RUST AND CORROSION LEVEL 5 UNABLE TO COMPLETE RECALL. I THEN TOOK MY CAR TO A MUFFLER SHOP AND HAD IT RAISED TO SEE WHAT WAS GOING ON. I SAW NO EXTREME AMOUNT OF RUST THAT WOULD HAVE PREVENTED THEM FROM PERFORMING THE RECALL WORK. I ASKED THE MECHANIC IF THEY COULD INSTALL A TRAILER HITCH TO MY CAR, THEY SAID FOR A FEE. I TRULY BELIEVE THAT THEY DID NOT WANT TO COMPLETE THE WORK, BECAUSE THEY COULDN'T MAKE ANY MONEY OFF OF IT. ANOTHER THING, I WANT CONSIDERED IS THE FACT, THAT MY CAR IS AT LEAST 21 YEARS OLD, SO THERE MIGHT POSSIBLY BE RUST, BUT NOT TO THE LEVEL THAT WOULD PREVENT THEM FROM COMPLETING THE INSTALLATION.
NHTSA complaint 10743254TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE CAUGHT FIRE WHERE THE FUEL TANK WAS LOCATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
NHTSA complaint 10735962Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.