Model year

2002 Jeep Laredo

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Mar 11, 2002 to Mar 18, 2019.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints802.5 times the median 2002 suv
Severity index10.02002 suvs average 10.9
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2002 Jeep Laredo peaked in 2007, with 19 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

05101520200220042006192008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

28% of complaints about the 2002 Jeep Laredo name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
22
Visibility and wipers
18
Engine and cooling
11
Airbags
10
Seats
6
Electrical system
5
Lighting
5
Powertrain
4
Equipment
2
Fuel system
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Jeep Laredo

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Jeep Laredo

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

80 complaints on file, page 1 of 4.

  1. Filed Mar 18, 2019Failure Mar 18, 2019Sandstone, MNAir bags

    HAS NEVER BEEN SUBJECTED TO AIR BAG RECALL. AIR BAG WARNING LIGHT ON DASH BOARD IS ON. I AM CONSIDERING BUYING THIS JEEP, LAREDO, 2002, TODAY!

    NHTSA complaint 11187481
  2. Filed Dec 13, 2018Failure Jan 12, 2014140,000 milesBall Ground, GAExterior lighting

    THE ALERT FOR THE TURN SIGNAL STAYS ON WHEN I TURN MY HEADLIGHTS ON. THE TAIL LIGHTS DON'T WORK PROPERLY, AND THE REVERSE LIGHTS DO NOT WORK AT ALL. I HAVE SEEN THIS ON THE SAME MODEL JEEP GRAND CHEROKEE LAREDO'S ON THE ROAD AT NIGHT.

    NHTSA complaint 11161083
  3. Filed Jun 9, 2017Failure May 8, 201794,946 milesAtlanta, GAEngine

    TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SEVERAL COMPONENTS OF THE ENGINE HAD BEEN REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT DID NOT FILE A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,946.

    NHTSA complaint 10994207
  4. Filed Nov 14, 2016Failure Nov 14, 2016Marina DEL RAY, CAAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 10925882
  5. Filed Mar 25, 2016Failure Feb 13, 2016182,378 milesSAN Francisco, CAPower train

    TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT SECURED THE VEHICLE IN PARK WHILE EXITING, BUT IT BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND SECURE THE TRANSMISSION IN PARK, BUT THE VEHICLE KEPT ROLLING. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE AND GET HELP FROM SOMEONE TO PUSH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,378.

    NHTSA complaint 10851675
  6. Filed May 13, 2015Failure May 13, 2015ST Thomas, VIAir bags

    TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING AT 30 MPH, THE PASSENGER SIDE AIR BAG ERUPTED. THERE WERE NO INJURIES. THE IMPACT CRACKED THE WINDSHIELD AND THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

    NHTSA complaint 10716306
  7. Filed Apr 23, 2015Failure Nov 9, 2012Norwood, MAAir bags

    TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE EVEN THOUGH THERE WAS A RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    NHTSA complaint 10712352
  8. Filed Jul 16, 2014Failure Jul 1, 2014130,000 milesBurlingame, CAAir bags

    AIR BAG LIGHT AND SIGNAL GOES ON EVERY THIRTY SECONDS. CONCERNED THAT EITHER THE AIRBAG WILL DEPLOY WITHOUT IMPACT OR MAY NOT DEPLOY WHEN REQUIRED. I BROUGHT INTO DEALER ND THEY INDICATED A PRT CLOCK SPRING ' NEEDED REPLACEMENT TO MAKE SURE AIR BAG WAS FUNCTIONING CORRECTLY. THIS IS A SAFETY ISSUE NOTICED ON SOME OTHER CHRYSLER PRODUCTS. THERE IS NO RECALL NOTICE ON THIS MODEL ALTHOUGH THERE IS ON OTHER CHRYSLER VANS. *TR

    NHTSA complaint 10610927
  9. Filed Mar 7, 2014Failure Feb 25, 2014Santee, CAAir bags

    I RECEIVED SAFETY RECALL NOTICE M35/NHTSA 12V-527. UPON CONTACTING DEALER I LEARNED THEY WILL REQUIRE MY CAR FOR 4 TO 6 HOURS, AND THEY DO NOT OFFER LOANER CARS, WHICH WILL REQUIRE MY RENTING A CAR. I AM ON LIMITED INCOME AND CANNOT RENT A CAR FOR 6 HOURS. DO I HAVE ANY OTHER OPTIONS, BUT TO DO NOTHING? *TR

    NHTSA complaint 10567866
  10. Filed Jan 6, 2014Failure Jul 1, 2013Oldsmar, FLAir bags

    TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

    NHTSA complaint 10558585
  11. Filed Aug 4, 2013Failure Nov 1, 201280,000 milesTurlock, CAAir bags

    MY AIRBAG LIGHT CAME ON AFTER A SERIES OF BEEPS WHILE DRIVING IN MY 2002 JEEP CHEROKEE LAREDO. I TOOK IT TO MY MECHANIC THAT HOOKED IT UP TO A MACHINE AND IT WAS DETERMINED MY AIRBAGS ARE NOT FUNCTIONING. I RECEIVED A RECALL NOTICE SHORTLY AFTER IN THE MAIL STATING THERE WAS AN AIRBAG RECALL ON MY JEEP. THE AIRBAGS HAVE A POTENTIAL TO HAVE AN INADVERTENT AIRBAG DEPLOYMENT. I TOOK IT TO THE JEEP DEALER AND THEY INSPECTED THE PROBLEM AND STATED THAT IT WAS A PROBLEM UNDER THE RECALL, STATED MY AIRBAGS ARE NOT FUNCTIONING AND UNPLUGGED MY AIRBAG SO THAT THERE WOULD BE NO CHANCE OF A INADVERTENT DEPLOYMENT ON ME WHILE DRIVING. THIS WAS SAFER THAN DRIVING WITHOUT AIRBAG PROTECTION, I WAS INSURED I WOULD GET THE AIRBAGS TAKEN CARE OF AS SOON AS PARTS WERE AVAILABLE. I HAVE CALLED THE JEEP RECALL DEPARTMENT AND HAVE BEEN TOLD TWICE I WAS MOVED TO THE TOP OF THE LIST AND WOULD GET A CALL AS SOON AS PARTS ARE AVAILABLE. IT IS NOW 9 MONTHS LATER AND I AM STILL DRIVING AROUND WITHOUT AIRBAGS. I CANNOT SELL MY VEHICLE DUE TO IT NOT BEING IN SAFE CONDITION AND DO NOT LIKE DRIVING AROUND WITH MY CHILDREN IN THE CAR WITHOUT AIRBAG SAFETY. I ONLY DRIVE AROUND TOWN AND FEEL LIKE THIS IS NOT BEING TAKEN CARE OF IN A TIMELY MANNER. *TR

    NHTSA complaint 10533500
  12. Filed Apr 11, 2013Failure Dec 16, 2012126,000 milesJersey City, NJExterior lighting

    TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND NOTICED THAT THE ENTIRE INSTRUMENT WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS AN ELECTRICAL CIRCUIT SHORTAGE. THE BRAKE SENSOR WAS REPLACED AND AFTER THE REPAIR WAS PERFORMED, AN UNKNOWN WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

    NHTSA complaint 10505902
  13. Filed May 31, 2011Failure Apr 23, 2011130,000 milesCamden, DESeatsCrash

    DRIVER SEAT MADE SLIGHT BUMPING NOISE WHEN MOVING SEAT BACK AND FORTH ON A DAILY BASIS FOR ABOUT A MONTH. I WAS THEN INVOLVED IN A VERY LOW IMPACT ACCIDENT WHERE I WAS HIT IN THE RIGHT FRONT OF MY VEHICLE. AT IMPACT OF COLLISION THE DRIVERS SEAT COMPLETELY SHEARED OFF OF THE BRACKET. THIS SHOULD NEVER HAPPEN! I COULD HAVE BEEN SERIOUSLY INJURED. IM NOW FIGHTING WITH MY INSURANCE COMPANY TO FIX THIS SEAT. THEY ARE STATING THAT IT IS NOT NORMAL FOR A SEAT TO BREAK LIKE THIS FROM A LOW IMPACT COLLISION. APPARENTLY FROM EVERYTHING I HAVE READ ONLINE IT TAKES VERY LITTLE FOR THESE SEATS TO BREAK AND THEY SHOULD HAVE BEEN RECALLED FOR A MAJOR SAFETY ISSUE. *TR

    NHTSA complaint 10403821
  14. Filed Mar 10, 2011Failure Jan 19, 2011141,530 milesYpsilanti, MIEngine and engine cooling

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE WOULD CONSTANTLY OVERHEAT, CAUSING THE RADIATOR TO FAIL. THE VEHICLE WAS TAKEN THE TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE ENGINE WAS REPLACED, TRANSMISSION SEALS AND FLUID WERE REPLACED. THE RADIATOR WAS REPLACED TWICE YET THE REPAIRS DID NOT CORRECT THE FAILURE AND THE ENGINE CONTINUED TO OVERHEAT SPORADICALLY. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 141,530 AND THE CURRENT MILEAGE WAS 179,705.

    NHTSA complaint 10389695
  15. Filed Aug 16, 2010Failure Aug 14, 2010132,000 milesSchenectady, NYSeats

    DRIVER SIDE FRONT SEAT OF MY 2002 JEEP GRAND CHEROKEE LAREDO STARTED OF MAKING A CLICKING NOISE WHEN APPLYING BRAKE OR GAS PEDAL. THEN THE LOWER METAL OF SEAT BOTTOM SNAPPED AND DETACHED CAUSED ME TO FALL INTO THE BACK SEAT WHILE DRIVING, ALMOST CAUSED AN ACCIDENT. LUCKY IM STILL ALIVE. I HAVE SINCE TRIED TO FIND A REPLACEMENT SEAT BUT AM HAVING NO LUCK AND I CANT AFFORD A $700+ BILL TO FIX IT. *TR

    NHTSA complaint 10349648
  16. Filed Aug 31, 2009Failure Aug 24, 2009Ridgefield, NJEngine and engine coolingFire

    ON MY WAY TO WORK ON MONDAY MORNING AT AROUND 5:15 AM, SMOKE STARTED TO COME OUT FROM MY JEEP'S HOOD ON THE DRIVERS SIDE. I TURNED AROUND AND PROCEED TO HEAD BACK HOME. WITHIN FOUR TO FIVE MINUTES THE SMOKE TURNED INTO FLAMES AND THE FRONT OF THE CAR WAS ON FIRE (ON A LOCAL STREET). I JUMPED OUT FROM CAR AND THEN CALLED THE POLICE. ONCE FIREMEN CAME THEY PUT OUT THE FIRE. THE JEEP IS A TOTAL LOSS. *TR

    NHTSA complaint 10282492
  17. Filed Aug 26, 2009Failure Aug 15, 2009119,000 milesHyde Park, MAElectrical systemFire

    2002 JEEP GRAND CHEROKEE WITH NO PROBLEMS SUDDENLY BURSTS INTO FLAMES AND BURNS. *TR

    NHTSA complaint 10281806
  18. Filed Jul 9, 2009Failure Jul 9, 2009Gatesville, TXPower window devices and controls

    MY 2002 JEEP GRAND CHEROKEE LAREDO HAS POWER WINDOWS AND I HAVE HAD TO REPLACE ALL OF MY WINDOW MOTORS AND OR CABLES AND I AM NOT THE ONLY ONE WITH THE SAME PROBLEM. ONE OF THE WINDOWS I HAVE REPLACED TWICE. THIS IS RIDICULOUS. TODAY WAS THE MOST RECENT DATE BUT THIS HAS ALL HAPPENED IN THE LAST SIX MONTHS. *TR

    NHTSA complaint 10276286
  19. Filed Mar 30, 2009Failure Feb 14, 2009Benbrook, TXSeats

    MY DRIVERS SIDE FRONT SEAT CAME OFF AND FELL INTO THE BACK SEAT. IT IS HANGING LOOSE. I READ ON THE INTERNET CARSURVEY THAT JEEP GRAND CHEROKEE'S OF ALL YEARS ARE HAVING THIS PROBLEM AND WANT TO KNOW WHY THERE IS NO RECALL. *TR

    NHTSA complaint 10263628
  20. Filed Sep 29, 2008Failure Sep 29, 200864,250 milesWarren, MISeats

    TL*THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE DRIVER'S SEAT SUDDENLY SNAPPED AND FELL BACKWARDS. THE CONTACT EXAMINED THE SEAT AND NOTICED THAT THE FRAME SEPARATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 64,250.

    NHTSA complaint 10243856
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

13 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order ki…
  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
    Disinfectant Solution Recommended for COVID-19
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
    82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco…
Source: NHTSA manufacturer communications files.