Model year

2018 Karavan KHD-2990-72-PR

Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 18, 2017 to Jul 18, 2017.

Recalls (0)Complaints (1)Investigations (0)Bulletins (0)

Recall campaigns covering this model year0No recall campaign lists this model year

Owner complaints1Close to the median 2018 trailer

Severity index0.02018 trailers average 5.0

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2018 Karavan KHD-2990-72-PR peaked in 2017, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

100% of complaints about the 2018 Karavan KHD-2990-72-PR name wheels

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Wheels

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

No recall campaign lists the 2018 Karavan KHD-2990-72-PR

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2018 Karavan KHD-2990-72-PR

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Jul 18, 2017Failure Jul 15, 2017100 milesSabattus, MEWheels
UTILITY TRAILER BEGAN MAKING HIGH PITCH NOISE, LOOKED IN DRIVERS REAR VIEW MIRROR TO SEE TIRE WOBBLING AND SMOKE COMING OUT OF WHEEL BEARING HUB AT 35 MPH. PULLED OFF THE ROAD TO SEE WHAT THE ISSUE WAS TO DISCOVER THAT THE WHEEL BEARING ON THE DRIVERS SIDE HAD FAILED. BOTH THE THE INNER AND OUT BEARING RACES WERE PRESENT, BUT ALL OF THE ROLLER BEARINGS HAD FALLEN OUT. INSPECTION REVEALED THAT THERE WAS NOT A NUT OR COTTER PIN ON THE AXLE SHAFT. IT APPEARS THAT THE FACTORY FORGOT TO PUT THE SAFETY COTTER PIN ON THE BEARING NUT AND WITHOUT THAT THE NUT SLOWLY BACKED OFF UNTIL IT FELL OFF CAUSING THE CATASTROPHIC FAILURE. NOT SURE HOW THE WHEEL WAS STILL ON BECAUSE WHEN I PULLED OFF THE ROAD AS I WAS ABLE TO GRAB THE WHEEL WITH MY HANDS AND EASILY PULL THE ENTIRE WHEEL AND HUB OFF THE AXLE SHAFT. I'M GLAD THE TIRE STAYED ON UNTIL I GOT IT OFF THE ROAD AND THAT I WAS AT A LOWER SPEED, HAD THIS HAPPENED AT HIGHWAY SPEED, I'M NOT SURE HOW THE OUTCOME WOULD HAVE BEEN. TRAILER WAS JUST PURCHASED ON JUNE 22, 2017 FROM HOMEDEPOT. THIS WAS ONLY THE SECOND TRIP OUT WITH THE TRAILER, IT HAS LESS THAN 100 MILES ON IT.
NHTSA complaint 11006220

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.

About service bulletins