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Model year

2016 Karavan Tandem Axle Trailer

Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 3, 2019 to Jun 3, 2019.

Recalls (0)Complaints (1)Investigations (0)Bulletins (0)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2016 trailer
Severity index0.02016 trailers average 8.7
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Karavan Tandem Axle Trailer peaked in 2019, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201912020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 Karavan Tandem Axle Trailer name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Karavan Tandem Axle Trailer

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Karavan Tandem Axle Trailer

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jun 3, 2019Failure Aug 14, 20182,000 milesKingston, OKService brakes, Hydraulic, Wheels

    AFTER APPROXIMATELY 2000 MILES ON TRAILER, WHEEL BEARINGS FAILED. CENTER GREASE CAPS RUBBED ON GREASE ZERK FROM INCOMPATIBLE AXLE/BEARING CAP. CONTACTED DEALER WHERE TRAILER WAS PURCHASED, THEY GOT ME IN CONTACT WITH KARAVAN REP. KARAVAN SENT ME THE CORRECT CENTER CAPS, DID NOT COVER ANY REPAIR OR REPLACEMENT. AFTER APPROXIMATELY 3000 MILES TRAILER BRAKES FAILED UPON EMERGENCY STOP. THE BRAKE LINES ARE ROUTED ON TRAILER WITH THREE LOCATIONS OF RUBBING, TWO WHERE THE LINE GOES UNDER FRAME UP TO CALIPER, ALMOST RUBBED A HOLE IN LINE, AND ONE LINE LOOPED RUBBING INSIDE RIGHT FRONT AXLE WHEEL, THIS LINE WAS THE ONE THAT RUBBED UNTIL IT WAS THIN ENOUGH TO RUPTURE DURING HARD BRAKING. WHEN THE LINE RUPTURED A SIGNIFICANT LOSS OF BRAKING OCCURRED WITH LOSS OF CONTROL OF THE VEHICLE. CONTACED KARAVAN BY EMAIL WITH NO RESPONSE, MY TRAILER IS NO LONGER UNDER WARRANTY. THE TRAILER HAS BEEN REPAIRED AT CONSIDERABLE COST TO CORRECT THE MANUFACTURING ASSEMBLY DEFECTS. THE BUILD SHEET FOR MY TRAILER LISTS A REVISION TO THE ASSEMBLY THAT DETAILS ROTATING THE BRAKE LINE FITTING BLOCKS TO AVOID THIS CONDITION, HAD THIS BEEN A RECALL THIS COULD HAVE PREVENTED THE BRAKE FAILURE, IF THE CORRECT BEARING CAP GREASE CAPS HAD BEEN INSTALLED AT THE FACTORY THE BEARING FAILURES COULD HAVE BEEN PREVENTED. BOTH CONDITIONS WERE KNOWN BY THE MANUFACTURER.

    NHTSA complaint 11220070
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.
About service bulletins