Complaints over time
Complaints about the 2023 Kawasaki ZX400 peaked in 2024, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Kawasaki ZX400
Motorcycle, gasoline, built in Thailand. Owner complaints on file from Aug 5, 2023 to Jul 16, 2024.
Recall campaigns covering this model year1991 vehicles or units across those campaigns
Owner complaints33.0 times the median 2023 motorcycle
Severity index66.72023 motorcycles average 7.9
First 24 months3Complaints in its first two years
Components
33% of complaints about the 2023 Kawasaki ZX400 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2023 Kawasaki ZX400
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-515 | Jul 26, 2023 | Kawasaki Motors Corp., U.S.A | Electrical system | 991 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Kawasaki ZX400
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jul 16, 2024Failure Jul 6, 202464,000 milesNewberg, ORPower train
The contact owns a 2023 Kawasaki ZX400 Motorcycle. The contact state while riding approximately 65 MPH and in 6th gear, the motorcycle lost motive power. In addition, while downshifting into the lower gears, the motorcycle had reduced power until 4th gear. The engine seized and the contact grabbed the clutch to slow down and pull over. The contact stated the front of the crankcase had a hole. No warning light was illuminated. The motorcycle was towed to a local dealer where it was diagnosed but the result was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.
NHTSA complaint 11602758 - Filed Jul 16, 2024Failure Jul 13, 20245,000 milesBountiful, UTEngineFire
The contact owned a 2023 Kawasaki ZX400. The contact stated that while driving at an undisclosed speed, cylinder three started shuddering and misfiring. As a result, flames were noticed coming from the front area, near the engine compartment, causing the vehicle to be burned down. No one was injured during the fire. A race track fire crew arrived and extinguished the fire. A police and fire report was not filed. The vehicle was towed to a local dealer, where it remains, and the cause of the fire has not been determined yet. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
NHTSA complaint 11602735 - Filed Aug 5, 2023Failure May 22, 2023Selma, CAElectrical system1 injured
I was leaving a stop light in road mode. I took off smoothly with no rapid acceleration. I was in second gear and was going roughly 20 mph, when suddenly the bike stalled and the rpms immediately dropped. I was jerked forward but stood on the bike. However, it caused me to drop it on my right side, causing the right side fairings, exhaust pipe, even frame and bar ends to be scratched. I did get injured with a fractured hand. Luckily there was no traffic around and no others were in danger. There was no warning lamps on the dash at the time, and it hasn't happened so far. I have not got the bike checked yet, but definitely plan on it after hearing of the recall.
NHTSA complaint 11536689
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.