Complaints over time
Complaints about the 2020 Kenworth T170 peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Kenworth T170
Truck, diesel, 4x2, built in Canada. Owner complaints on file from Jul 28, 2021 to Jul 28, 2021.
Recall campaigns covering this model year1461k vehicles or units across those campaigns
Owner complaints1Close to the median 2020 truck
Severity index0.02020 trucks average 3.5
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2020 Kenworth T170 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Kenworth T170
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-199 | Apr 6, 2020 | In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may… | Stability and traction control | 460,515 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Kenworth T170
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 28, 2021Failure Sep 1, 2020Albuquerque, NMService brakes, Steering, Unknown or other
The vehicle drifts to the right and will not track in its lane. In addition there is a hard pull to the right upon hard braking. There is also front end vibration. It has been taken to the factory authorized facility a number of times and has been in the shop for more than 3 months in the last approximate year.
NHTSA complaint 11426796
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
13 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del… - 22KWB May 10, 2022 · Service Bulletin/Repair Instructions
Safety Recall â“ Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts… - 51-013 Feb 4, 2022 · Service Bulletin/Repair Instructions
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a prim… - 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op… - 21KWC Jun 22, 2021 · Service Bulletin/Repair Instructions
Safety Recall – Cummins Fuel Rail Leak – NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423. Cummins PX9 and ISX12 fuel rails may leak around a sealing washer, potentially resulting in fuel leaks. Undetected prolonged diesel fuel spray in the presence o… - 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. - 26-037 Dec 18, 2020 · Service Bulletin/Repair Instructions
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement. - 14-027 Sep 25, 2020 · Service Bulletin/Repair Instructions
Information only: In 2020, Peterbilt and Kenworth began using the same M10, M12, M16, and M20 frame fasteners on all vehicles. Torque specifications for these fasteners are different from previous fasteners. - 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. - 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. - 03-072 Feb 20, 2020 · Service Bulletin/Repair Instructions
Fix-As-Fail: The cruise control may be inoperative after installing CECU software version P30-1030-118 if the vehicle was manufactured without an air pressure sensor. Until the software is revised to address this issue, a pressure sensor must be installed
Source: NHTSA manufacturer communications files.