Complaints over time
Complaints about the 2023 Kenworth T280 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Kenworth T280
Truck, diesel, 4x2, built in Canada. Owner complaints on file from Dec 19, 2022 to Dec 19, 2022.
Recall campaigns covering this model year12362k vehicles or units across those campaigns
Owner complaints1Close to the median 2023 truck
Severity index0.02023 trucks average 0.0
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2023 Kenworth T280 name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
12 recall campaigns cover the 2023 Kenworth T280
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-014 | Jan 16, 2025 | Throttle pedal assembly may contain an oversized magnet carrier, slowing the responsiveness or causing the pedal to stick | Speed control | 1,110 | Part replacement |
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 24V-017 | Jan 15, 2024 | Glass lock ring on the cab mirror assembly may not be fully seated, allowing the mirror glass to detach | Visibility and wipers | 10,611 | Repair or modification |
| 23V-661 | Sep 29, 2023 | Timing of the trailer brake release may be delayed | Brakes | 254 | Part replacement |
| 23V-617 | Sep 5, 2023 | Remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect | Fuel system | 871 | Part replacement |
| 23V-504 | Jul 21, 2023 | Adhesive thread-lock may not have been applied to the four flange mounted yoke bolt threads, allowing the driveline fasteners to loosen | Powertrain | 72 | Part replacement |
| 23V-087 | Feb 15, 2023 | When the brake pedal is fully applied and then released rapidly, the pedal plunger that connects the brake pedal to the brake valve may become… | Brakes | 8,008 | Repair or modification |
| 22V-631 | Aug 17, 2022 | Engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall | Engine and cooling | 1,601 | Part replacement |
| 22V-547 | Jul 28, 2022 | Steering gears may have been assembled incorrectly, which can cause the gears to fracture | Steering | 47,500 | Part replacement |
| 22V-425 | Jun 15, 2022 | Internal components of the transmission actuator may slip, causing the actuator to become miscalibrated | Powertrain | 402 | Part replacement |
| 22V-424 | Jun 15, 2022 | ABS telltale was not enabled on certain vehicles, and will not illuminate even during an ABS malfunction | Brakes | 3 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Kenworth T280
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 19, 2022Failure Oct 14, 20221,200 milesTullahoma, TNPower train
The contact owns a 2023 Kenworth T280. The contact stated while driving at various speeds, the gears were not shifting properly. No warning lights were illuminated. The contact made a local dealer aware of the failure, and a mechanic was sent to his residence on two occasions for a service call, where it was diagnosed that the transmission actuator needed to be replaced. The vehicle was repaired both times; however, the failure recurred, and the contact then stated that he received notification of NHTSA Campaign Number: 22V425000 (Power Train). The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 1,200.
NHTSA complaint 11498083
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
30 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note … - 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - 22KWE/PBE Mar 3, 2026 · Service Bulletin/Repair Instructions
Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case. - 45-069 Feb 3, 2026 · Service Bulletin/Repair Instructions
Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter is no longer compatible. - 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer. - 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements. - 25PACF Dec 23, 2025 · Service Bulletin/Repair Instructions
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Pa… - 24KWE/24PBE Dec 24, 2025 · Emissions
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicl… - 24PBE/KWE Dec 16, 2025 · Warranty Program/Extension
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, ther… - 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation. - 25KWB/25PBB Dec 10, 2025 · Service Bulletin/Repair Instructions
A new Recommended Repair has been added. It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall. - 24KWE Nov 26, 2025 · Service Campaign
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - 25PACF Aug 1, 2025 · Service Campaign
Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a late… - 25KWB Mar 18, 2025 · Service Bulletin/Repair Instructions
Safety Recall Updated software and repair procedures are now available. The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS… - 25KWB Feb 8, 2025 · Other
"Safety Recall – Interim Notification The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. This bulletin will b… - 25KWA Jan 29, 2025 · Service Bulletin/Repair Instructions
Safety Recall – Interim Notification Certain vehicles may have an oversized magnet carrier in the throttle pedal assembly. The magnet carrier acts as the pivot for the throttle pedal. An oversized magnet carrier may cause the throttle pedal to stick. If the… - 98-026 May 16, 2024 · Service Bulletin/Repair Instructions
New tools are required to support PACCAR TX-8 / ZF transmissions. Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order - 24KWE Mar 21, 2024 · Service Bulletin/Repair Instructions
Safety Recall – INTERIM NOTIFICATION Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harne… - 24KWA Feb 16, 2024 · Service Bulletin/Repair Instructions
SAFETY RECALL Certain T180/T280/T380/T480 chassis may have cab mirror glass lock rings not fully seated. This could result in loss of mirror glass, reducing rear visibility and increasing the risk of an accident or injury. Missing mirrors cause non-compli… - 23KWJ Dec 27, 2023 · Service Bulletin/Repair Instructions
Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release. Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not … - 23KWJ Oct 19, 2023 · Service Bulletin/Repair Instructions
Safety Recall Interim Notification Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release can cre… - 23KWE Aug 22, 2023 · Service Bulletin/Repair Instructions
Safety Recall: Parts and repair procedures are now available. Kenworth has determined that a safety defect exists in certain Model Year 2023-2024 T280, T380, and T480 chassis with TX-8 transmissions and flange mounted yokes. A locking feature may not be ins… - 23KWB May 3, 2023 · Service Bulletin/Repair Instructions
Parts and repair procedures are now available. Kenworth has determined that a safety defect exists in certain Model Year 2021-2024 T280, T380, and T480 chassis with air brakes. The brake pedal plunger which connects the brake pedal to the brake valve may di… - 03-085 Oct 25, 2022 · Service Bulletin/Repair Instructions
Info Only - Parts kits are now available to install the Bendix Side Collision Mitigation Radar system (BlindSpotter) on chassis that were delivered with a Prewire sales code due to parts shortages. Ordering and installation procedures are included. - 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del… - S017 Jun 8, 2022 · Service Bulletin/Repair Instructions
Due to a global chip shortage, certain chassis will be shipped without the Bendix side object detection radar modules and A-pillar displays. Refer to Sales Bulletin TE2680 for details.
Source: NHTSA manufacturer communications files.