AutoStatsIQ
Data through Oct 2026
Model year

2020 Kenworth T380

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (14)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Kenworth T380 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Kenworth T380

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Kenworth T380

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    14 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
      Troubleshooting procedures for 2.1m cab power windows are now available.
    • 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
      Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
    • 45-069 Feb 3, 2026 · Service Bulletin/Repair Instructions
      Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter is no longer compatible.
    • 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
      Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
    • 23KWJ Dec 27, 2023 · Service Bulletin/Repair Instructions
      Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release. Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not …
    • 23KWJ Oct 19, 2023 · Service Bulletin/Repair Instructions
      Safety Recall Interim Notification Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release can cre…
    • 43-072 Jun 2, 2023 · Service Bulletin/Repair Instructions
      Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to re…
    • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
      Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
    • 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
      Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op…
    • 02-168 Sep 20, 2021 · Service Bulletin/Repair Instructions
      Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders…
    • 21 KWF Aug 6, 2021 · Service Bulletin/Repair Instructions
      ​Safety Recall - Model year 2021 Cummins PX9 fuel hose assemblies may leak from the hoses between the fuel pump and the remote filter head. A fuel leak in the presence of an ignition source may increase the risk of a fire. A repair is now available.
    • 02-164 Jun 14, 2021 · Service Bulletin/Repair Instructions
      A vinyl camouflage wrap was applied to new model T280, T380, and T480 cabs built during pre-production.The purpose of the wrap was to protect the confidentiality of the trucks until the unveiling. The wrap can now be removed.
    • 21KWD Jun 14, 2021 · Service Bulletin/Repair Instructions
      Information Only – C hassis equipped with MY2021 B EPA emission s standards will be shipped through atleast the end of the 2021 calendar year without particulate matter (PM) sensors installed .
    Source: NHTSA manufacturer communications files.
    About service bulletins