Complaints over time
Complaints about the 2024 Kenworth W900 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Kenworth W900
Truck, diesel, Other, built in United States. Owner complaints on file from Mar 4, 2026 to Mar 4, 2026.
Recall campaigns covering this model year23,909 vehicles or units across those campaigns
Owner complaints1Close to the median 2024 truck
Severity index0.02024 trucks average 0.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2024 Kenworth W900 name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2024 Kenworth W900
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-043 | Jan 25, 2024 | Bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies | Steering | 68 | Part replacement |
| 23V-717 | Oct 26, 2023 | Additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection | Seat belts | 3,841 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Kenworth W900
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 4, 2026Failure Feb 18, 2026110,230 milesGeorge, WAFuel system, Diesel
The contact called on behalf of the owner of a 2024 Kenworth W900. The contact, who is a fleet manager, stated that while one of the drivers was driving uphill, the vehicle stalled. The driver called and the contact went to the location where the vehicle was pulled over. The contact stated that there was fuel spewing from the injection pump. Upon further inspection, the contact became aware that the fuel pump barrel was fractured. The contact repaired the vehicle on-site. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 24E078000 (FUEL SYSTEM, DIESEL). The failure mileage was 110,230.
NHTSA complaint 11722014
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
17 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 43-089 Aug 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available after 08/28/2026. - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 43-089 Aug 1, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate oc… - 43-087 Apr 4, 2026 · Emissions
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - 43-076 Dec 31, 2025 · Service Bulletin/Repair Instructions
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation. - 24KWD Oct 28, 2025 · Service Bulletin/Repair Instructions
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combine… - R2306 - KW Jul 1, 2025 · Service Bulletin/Repair Instructions
EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Informat… - R2306 - KW Nov 19, 2024 · Service Bulletin/Repair Instructions
Retrofit This retrofit provides new MY24 emissions labels and replaces pre-production parts and software with production level parts and software on certain Model Year 2024 chassis. Reference the “Retrofit Parts Matrix” in the Links section below to determi… - 24KWB Jun 13, 2024 · Service Bulletin/Repair Instructions
Safety Recall Certain model year 2024 T800/T880/W900/W990 trucks equipped with Hendrickson COMPOSILITE® EXS20 or Watson & Chalin SL-2065 steerable auxiliary lift axles may have bearing journals that may not have been seated correctly to the steering knuckl… - 24KWD Apr 9, 2024 · Service Bulletin/Repair Instructions
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 âAir Brake Systemsâ. This bulletin will be updated when repair parts and procedures are available. - 23KWK Mar 1, 2024 · Service Bulletin/Repair Instructions
Safety Recall Repair parts and procedures are now available. On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collisio… - 23KWK Nov 28, 2023 · Service Bulletin/Repair Instructions
Safety Recall Interim Notification On certain Kenworth model year 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, an additional spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar…
Source: NHTSA manufacturer communications files.