AutoStatsIQ
Data through Oct 2026
Model yearDo not drive

2025 Kenworth W990

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (8)Complaints (0)Investigations (0)Bulletins (65)
Recall campaigns covering this model year8426k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 Kenworth W990 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2025 Kenworth W990

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Kenworth W990
CampaignFiledSubjectComponentVehiclesRemedy
25V-569Sep 2, 202515-inch digital display may fail to display warning lights or vehicle speedElectrical system18,332Software update
25V-436Jun 26, 2025Tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intendedLighting56,260Software update
24V-915Dec 9, 2024Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioningElectrical system220,764Software update
24V-789Oct 23, 2024Fuel pump barrels may fracture and cause a fuel leak, which can result in an engine stallFuel system5,690Part replacement
24V-433Jun 12, 2024Tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to breakDo not driveSteering7,410Part replacement
24V-233Mar 27, 2024Steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fractureSteering782Part replacement
24V-190Mar 20, 2024Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communicationPowertrain70,509Part replacement
24V-044Jan 25, 2024Steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of…Steering45,887Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2025 Kenworth W990

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    65 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 01-094 Sep 4, 2026 · Service Bulletin/Repair Instructions
      [SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.
    • E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
      An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
    • P001 Sep 3, 2026 · Service Bulletin/Repair Instructions
      "KW: The chassis list has been updated to include 1 chassis. The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total c…
    • P002 Sep 3, 2026 · Service Bulletin/Repair Instructions
      "KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i…
    • P002 Aug 27, 2026 · Service Bulletin/Repair Instructions
      "KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i…
    • P001 Aug 27, 2026 · Service Bulletin/Repair Instructions
      "KW: The chassis list has been updated to include 1 chassis. The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total c…
    • 43-089 Aug 21, 2026 · Service Bulletin/Repair Instructions
      This optional software update is expected to be available after 08/28/2026.
    • P001 Aug 19, 2026 · Service Bulletin/Repair Instructions
      "PB: The chassis list has been updated to include 11 chassis. The total chassis count is now 122. KW: The chassis list has been updated to include 3 chassis. The total chassis count is now 52."
    • P001 Aug 13, 2026 · Service Bulletin/Repair Instructions
      "KW -The chassis list has been updated to include 2 chassis. Total chassis count is now 49. PB - The chassis list has been updated to include10 chassis. The total chassis count is now 111."
    • 24KWC/24PBC Aug 13, 2026 · Service Bulletin/Repair Instructions
      Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
    • 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
      This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi…
    • 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
      The verbiage in the Introduction section has been updated.
    • 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
      The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
    • 43-089 Aug 1, 2026 · Service Bulletin/Repair Instructions
      This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate oc…
    • 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
      This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off…
    • 43-089 Jul 21, 2026 · Service Bulletin/Repair Instructions
      An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks bef…
    • 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
      Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
    • E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
      The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi…
    • E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
      The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
    • 32-009 Jul 10, 2026 · Service Bulletin/Repair Instructions
      The battery care, maintenance, and charging guidelines have been updated to include Absorbent Glass Mat (AGM) battery information. Dealers are responsible for maintaining inventory trucks and on-shelf batteries.
    • 31-002 Jul 10, 2026 · Service Bulletin/Repair Instructions
      An installation guide is now available for temporary solar battery maintainers used on vehicles in dealer inventory. Using solar battery maintainers according to the attached guide can reduce instances of dead or undercharged batteries in stock vehicles at …
    • 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
      "The software is not yet available. The bulletin will be updated when more information is available."
    • P001 Jun 30, 2026 · Service Campaign
      Leveraging PACCAR’s advanced Prognostic prediction algorithms, certain PACCAR MX-11 and MX-13 EMY 2024-2026 engines will receive proactive replacement instructions for the PM sensor to maximize uptime and maintain optimal performance.
    • 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
      "An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software …
    • T024 Jun 16, 2026 · Service Bulletin/Repair Instructions
      "KW & PB: New software is available for download. The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures befo…
    • T-024 Jun 13, 2026 · Service Bulletin/Repair Instructions
      The repair procedure has been updated to include diagnostic steps.
    • 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
      "KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note …
    • R2601 May 29, 2026 · Service Bulletin/Repair Instructions
      Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
    • T024 May 26, 2026 · Service Bulletin/Repair Instructions
      KW: A Transmission Control Module (TCM) software update is now available for certain T280, T380, T480, T680, T880, and W990 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. …
    • 99-051 May 18, 2026 · Emissions
      There is an update to the CARB Base Emissions Warranty Limits table and Manufacturer’s Warranty Coverage section in certain Engine Model Year (EMY) 2025 MX-11 and MX-13 Operator’s Manuals.
    • 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
      Troubleshooting procedures for 2.1m cab power windows are now available.
    • 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
      (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.
    • 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
      Procedures have been updated to include additional truck models in the service intervals table.
    • 43-087 Apr 4, 2026 · Emissions
      EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.
    • 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
      (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.
    • 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
      The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
    • 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
      Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
    • E338 Apr 30, 2026 · Service Campaign
      Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
    • E326 Apr 1, 2026 · Emissions
      EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
    • 24KWF/PBF Mar 28, 2026 · Service Bulletin/Repair Instructions
      Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
    • 24KWC/PBC Mar 28, 2026 · Service Bulletin/Repair Instructions
      Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
    • 43-083 Mar 21, 2026 · Service Bulletin/Repair Instructions
      Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.
    • 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
      Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components.
    • E326 Mar 6, 2026 · Emissions
      EPA17-24 MX-13 Fuel Injector Connector - This bulletin has been revised to include EPA24 PACCAR MX-13 engines.
    • 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
      The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
    • 24KWE / 24PBE Jan 31, 2026 · Service Bulletin/Repair Instructions
      The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
    • 24PBE_24KWE Jan 13, 2026 · Warranty Program/Extension
      24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
    • 25PACF Dec 23, 2025 · Service Bulletin/Repair Instructions
      Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Pa…
    • 24KWE/24PBE Dec 24, 2025 · Emissions
      The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicl…
    • 24PBE/KWE Dec 16, 2025 · Warranty Program/Extension
      The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, ther…
    • 27-011 Dec 18, 2025 · Service Bulletin/Repair Instructions
      A transmission control module (TCM) software update is now available for certain T680 / T880 / W900 / W990 chassis with Eaton Endurant transmissions running TCM software version 5516372, where the PTO fails to operate or engage. Please see the attached Eato…
    • 24KWE Nov 26, 2025 · Service Campaign
      The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
    • 25PACF Aug 1, 2025 · Service Campaign
      Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a late…
    • CE033 Jul 3, 2025 · Warranty Program/Extension
      32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
    • E323 Jul 2, 2025 · Service Bulletin/Repair Instructions
      A required spacer tool set is now available to streamline the injector replacement process. The spacer tool set allows certain fuel system components to be loosened instead of removed to provide access to the injectors. See Bulletin 98-031 for details. Tool…
    • R2306 - KW Jul 1, 2025 · Service Bulletin/Repair Instructions
      EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Informat…
    • 24KWK Jan 17, 2025 · Service Bulletin/Repair Instructions
      Safety Recall Parts and procedures are now available. Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be…
    • 24KWK Dec 17, 2024 · Service Bulletin/Repair Instructions
      PACCAR 20k Steer Axle Steer Arm and Tie Rod Arm Bolt Torque Interim Safety Recall Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steer arm and/or tie rod arm fasteners that may be impro…
    • E323 Nov 5, 2024 · Service Bulletin/Repair Instructions
      PACCAR MX EPA24 Phinia Fuel Injector Replacement Certain chassis equipped with PACCAR MX-13, EPA24 engines equipped with fuel injectors that have an increased risk of tips fracturing and causing consequential engine damage.
    Source: NHTSA manufacturer communications files.
    About service bulletins