AutoStatsIQ
Data through Oct 2026
Model year

2020 Kia Cadenza

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (1)Bulletins (47)
Recall campaigns covering this model year1451 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Kia Cadenza by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Kia Cadenza

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Kia Cadenza
CampaignFiledSubjectComponentVehiclesRemedy
22V-022Jan 21, 2022Rear power windows can be operated by the driver's power window main switch after the ignition has been turned off and a front door is openedElectrical system451Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Kia Cadenza

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • AQ23002 Audit query, Brakes
      Hyundai and Kia ABS Module Fires
      Opened Nov 17, 2023, still open
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    47 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • PS797 Dec 9, 2025 · Other
      PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating …
    • TSB_TRA046_R5 Apr 17, 2025 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information re…
    • WTY034_TSB_R2 Mar 27, 2025 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. …
    • TSB_ELE378 Mar 20, 2025 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicle…
    • TSB_ELE361 Dec 5, 2024 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the ‘Dealer Mode Factory Reset’ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehi…
    • TSB_ELE303_R3 Nov 15, 2024 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provide…
    • WTY034_TSB_R1 Sep 21, 2024 · Warranty Program/Extension
      TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. …
    • TSB_TRA046_R4 May 16, 2024 · Service Bulletin/Repair Instructions
      This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
    • WTY034_TSB May 23, 2024 · Warranty Program/Extension
      TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the ‘Warranty Extension Program’ (WTY034) to diagnose the ‘Malfunction Indicator Lamp’ (MIL) accompanie…
    • WTY034_REIMB May 25, 2024 · Warranty Program/Extension
      WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extens…
    • WTY034_OWNR_YG May 25, 2024 · Warranty Program/Extension
      WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in 2017-2020 MY Cadenza vehicles from…
    • WTY034_QA May 23, 2024 · Warranty Program/Extension
      WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY034.
    • WTY034_DPSM May 23, 2024 · Warranty Program/Extension
      WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to th…
    • WTY034_DP May 23, 2024 · Warranty Program/Extension
      WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for e…
    • TSB_ELE303_R2 Feb 9, 2024 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provi…
    • TSB_ELE320 Dec 7, 2023 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, f…
    • TSB_ELE314 Oct 5, 2023 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a w…
    • TSB_ELE303_R1 Sep 28, 2023 · Service Bulletin/Repair Instructions
      This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit …
    • TSB_ELE303 Aug 31, 2023 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperat…
    • PS677_R2 Apr 7, 2023 · Service Bulletin/Repair Instructions
      PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information re…
    • TSB_TRA046_R3 Nov 18, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced,…
    • TSB_ELE209_R3 Aug 16, 2022 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required …
    • PS613_R1 Mar 30, 2022 · Service Bulletin/Repair Instructions
      PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS ser…
    • PS717 Dec 21, 2021 · Service Bulletin/Repair Instructions
      PITSTOP: PANORAMIC SUNROOF RESET PROCEDURE - This Pitstop provides information to 'reset' the panoramic sunroof operation logic on some 2017-2020MY Cadenza (YG) vehicles, where the panoramic sunroof operation will not relearn.
    • TSB_CHA111 Oct 6, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noi…
    • TSB_CHA084_R8 Oct 5, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin ar…
    • TSB_BOD055_R1 Sep 13, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides …
    • PS704 Aug 3, 2021 · Service Bulletin/Repair Instructions
      PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Colli…
    • PS703 Jun 24, 2021 · Service Bulletin/Repair Instructions
      PITSTOP: BLUETOOTH MEMORY AND VOICE RECOGNITION CONCERN WITH AVN 5.0/W - This Pitstop provides information for resolving a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice …
    • PS677_R1 Jun 9, 2021 · Service Bulletin/Repair Instructions
      PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information re…
    • TSB_ELE209_R2 Apr 8, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the proced…
    • TSB_CHA084_R7 Mar 25, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin ar…
    • TSB_ELE209_R1 Mar 11, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the proce…
    • PS677 Mar 12, 2021 · Service Bulletin/Repair Instructions
      PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
    • TSB_ENG213_R1 Feb 3, 2021 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20). This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. - This…
    • TSB_CHA084_R6 Nov 25, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin a…
    • TSB_CHA084_R5 Nov 4, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin …
    • PS663 Oct 7, 2020 · Service Bulletin/Repair Instructions
      PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment condit…
    • PS299_R4 Oct 6, 2020 · Service Bulletin/Repair Instructions
      PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below…
    • TSB_ELE209 Sep 24, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
    • PS675 Aug 25, 2020 · Service Bulletin/Repair Instructions
      PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
    • TSB_ENG219 Jul 27, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have t…
    • TSB_ENG217 Jul 7, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE
    • TSB_TRA046_R1 Apr 24, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each …
    • TSB_ENG213 Jan 17, 2020 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sol…
    • TSBCHA084_R4 Nov 26, 2019 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steer…
    • TSBCHA084_R3 Oct 15, 2019 · Service Bulletin/Repair Instructions
      TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven P…
    Source: NHTSA manufacturer communications files.
    About service bulletins