Complaints over time
Complaints about the 2025 Kia Niro PHEV peaked in 2025, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Kia Niro PHEV
SUV, plug-in hybrid, 4x2, built in South Korea. Owner complaints on file from Mar 10, 2025 to Aug 30, 2025.
Recall campaigns covering this model year180k vehicles or units across those campaigns
Owner complaints2Below the median 2025 suv
Severity index0.02025 suvs average 8.9
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2025 Kia Niro PHEV name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2025 Kia Niro PHEV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-024 | Jan 17, 2025 | Floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying… | Electrical system | 80,255 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Kia Niro PHEV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 30, 2025Failure Aug 24, 2025Oakland, ORElectrical system, Unknown or other
The first time I drove this car after getting screwed in my contract , I pulled over in a pullout spot to turn around. I went to back up and it would not move. I tried everything to get it to go. There was a ed malfunction warning on the dash panel.between 5 and 10 minutes later it finally backed up and then trying to go forward did the same thing. I called Kia in medford and took it in, Noone had heard of such a thing and basically just sent me on my way. This is a brand new car. It wasn't even 3 hours and this happened. It happened again. I wanted them to take the car back for this and the fact that my contract was nothing like we agreed to. I want to give it back, already recalls and they misrepresented what they did. There was no paperwork, they didn't find it important, although I was stuck in a pullout lane twice.
NHTSA complaint 11684141 - Filed Mar 10, 2025Failure Jan 17, 2025West Lake Hills, TXElectrical system, Seats
The contact owns a 2025 Kia Niro PHEV. The contact received notification of NHTSA Campaign Number: 25V024000 (Seats, Electrical System); however, the dealer inspected the wiring but did not install the wiring covers as described in the recall. The contact stated that the dealer advised her that the inspection of the wiring harness was all that was required by the manufacturer. The contact explained to the dealer that the recall stated that a wiring cover would be installed. The contact attempted to contact the manufacturer but was unable to reach a representative. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11647314
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
14 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB_CLI049_R2 Aug 28, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides informat… - TSB_ELE426 Aug 19, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected v… - TSB_ELE422 May 28, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at u… - TSB_ELE394 Mar 26, 2026 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles (HEV) and Pl… - TSB_SC358 Dec 23, 2025 · Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: INCORRECT AMOUNT OF AIR CONDITIONING REFRIGERANT (SC358) - This bulletin provides information regarding an incorrect amount of air conditioning refrigerant in certain 2025MY Niro EV, HEV, and PHEV (SG2 P/HEV, SG2 EV) vehicles man… - PS797 Dec 9, 2025 · Other
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating … - SC358_OWNR Dec 19, 2025 · Service Campaign
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC358) - This document is the owner notification advising that Kia is conducting Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid, and Niro EV vehicles, manufactured from September 2, 20… - SC358_QA Dec 17, 2025 · Service Campaign
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC358) - This document is the Question and Answer guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC358. - SC358_DPSM Dec 17, 2025 · Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid (PHEV), … - SC358_DP Dec 17, 2025 · Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO () - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid (PHEV), and Niro EV vehicles manufact… - TSB_ELE389 Jul 29, 2025 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN SOFTWARE UPDATE FOR OTA INSTALLATION (SA619) - This bulletin provides the procedure to install the Over-The-Air ‘OTA’ feature on the Audio Video Navigation ‘AVN’ head unit on certain 2025MY Niro PHEV (SG2 PHEV… - TSB_BOD339 Jul 16, 2025 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RIGHT FRONT BODY PANEL SEALANT APPLICATION (SA607) - This bulletin provides instructions to add body sealant to the right front panel seam area, which may not have sufficient sealant applied during assembly on cer… - TSB_TRA046_R5 Apr 17, 2025 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information re… - TSB_ELE378 Mar 20, 2025 · Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicle…
Source: NHTSA manufacturer communications files.