Model year

2024 Kia Niro

SUV, hybrid, 4x2, built in South Korea. Owner complaints on file from Feb 14, 2025 to Sep 28, 2026.

Recall campaigns covering this model year180k vehicles or units across those campaigns
Owner complaints10Below the median 2024 suv
Severity index40.02024 suvs average 7.6
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2024 Kia Niro peaked in 2025, with 4 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246202520266
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

30% of complaints about the 2024 Kia Niro name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
3
Driver assistance
3
Engine and cooling
2
Powertrain
2
Airbags
1
Child seats
1
Tires
1
Speed control
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2024 Kia Niro

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Kia Niro
CampaignFiledSubjectComponentVehiclesRemedy
25V-024Jan 17, 2025Floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying…Electrical system80,255Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Kia Niro

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

10 complaints on file, page 1 of 1.

  1. Filed Sep 28, 2026Failure Sep 28, 2026Washougal, WAEngine, Power train, Vehicle speed controlCrash

    I have experienced two incidents of sudden, severely reduced propulsion while driving my 2024 Kia Niro Hybrid. The incidents occurred several weeks apart. During both incidents, pressing the accelerator did not produce normal acceleration. The vehicle continued moving with very limited propulsion, but the gasoline engine remained at 0 RPM and did not engage when additional power was requested. There were no warning lights, error messages, or other indications of a malfunction on the dashboard. During both incidents, I shifted to Neutral and back to Drive while safely coasting, but this did not correct the problem. After coming to a safe stop, placing the vehicle in Park, turning it completely off, and restarting it, normal acceleration and gasoline-engine operation immediately returned. After the first incident, the vehicle was scanned for diagnostic trouble codes and none were found. This failure creates a serious safety concern because the vehicle may unexpectedly be unable to accelerate when merging, crossing traffic, or otherwise attempting to avoid a collision.

    NHTSA complaint 11767593
  2. Filed Jul 30, 2026Failure Jun 1, 2025Noblesville, INAutomatic emergency braking, Unknown or other

    My 2024 Kia Niro Hybrid has experienced multiple issues that I believe should be documented. The vehicle previously displayed an Electronic Parking Brake (EPB) warning. It was taken to an authorized Kia dealership for diagnosis and repair. Although repairs were performed for the EPB-related issue, I am submitting this report so the condition is documented if similar reports are being received from other owners. In addition, the vehicle developed a persistent creaking/clicking noise during forward driving. The noise was not present when the vehicle was new and began after normal use. It is most noticeable during forward driving and is not heard while backing up. The vehicle has been inspected by an authorized Kia dealership on multiple occasions, including a ride-along with a technician. After evaluating the vehicle, the dealership advised that the noise was normal and that the vehicle was functioning as intended. No additional repair was recommended. Although the dealership concluded the noise is normal, I remain concerned because the noise did not exist when the vehicle was new and has persisted. I am submitting this complaint so NHTSA has a record of the issue and can determine whether other owners are reporting similar conditions that may warrant further review.

    NHTSA complaint 11753848
  3. Filed Jun 15, 2026Failure Jun 15, 2026Alexandria, VAAdaptive cruise control

    I was travelling on a road today and was in the right hand lane with adaptive cruise control on. I then switched lanes to the left hand lane (it's only 2 lanes) and the adaptive cruise control was still on. I noticed the car travelling faster than it should be for there being a stopped vehicle ahead. I was prepared to stop on the brakes and luckily I was! The collision warning came on and I immediately applied the brakes. How is it that the collision warning came on before adaptive cruise control came on? This is at least the 3rd time something like this has happened.

    NHTSA complaint 11744241
  4. Filed May 18, 2026Failure Feb 10, 2026140,000 milesCartersville, GAPower trainCrash2 injured

    The contact owns a 2024 Hyundai Niro Hybrid. The contact stated that while at a stop light the warning message "transmission overheating" had displayed and the vehicle did not drive forward. The contact attempted to push the vehicle offer the road when suddenly the vehicle accelerated forward and drove on the opposite side of the over a curb and drove into oncoming traffic and crashed head on into a second vehicle. The vehicle the drover over a curb and down an embankment and crashed. The failure mileage was 140,000.

    NHTSA complaint 11738543
  5. Filed Mar 3, 2026Failure Nov 30, 2025Newburyport, MAVisibility/wiper

    The interior surface of the windshield freezes during cold weather operation, beginning at the edges of the windshield and progressing toward the center directly into the driver’s line of sight. This significantly impairs visibility and requires approximately 20–30 minutes of vehicle warming before safe operation is possible. The condition has occurred repeatedly since November under normal winter temperatures. No warning lights or system messages appear prior to the event. The vehicle has fewer than 8,000 miles. The vehicle has been inspected multiple times by authorized dealerships. Three separate dealerships performed diagnostics and preventative service, including cleaning A/C drains and ventilation components; however, the condition persists. Dealership personnel advised they could not open a technical case unless the freezing could be observed in person, which has prevented further escalation because the condition is temperature-dependent. Photos and videos documenting the freezing have been provided to the manufacturer and dealerships. The issue has not been resolved and continues to present a safety concern because driver visibility is obstructed during normal winter driving conditions. The suspected cause is improper windshield installation or sealing allowing moisture intrusion, although the exact failure mechanism remains unconfirmed.

    NHTSA complaint 11721626
  6. Filed Jan 7, 2026Failure Sep 30, 2025Washington, DCElectrical system

    The 12-volt battery system in my 2024 Kia Niro (VIN: [XXX] ) has suffered two total failures in under one year of ownership (approx. 10,000 miles). In both instances, the vehicle was completely unresponsive, with no power to essential systems. Safety Risks and Incidents: 1. [XXX]: Vehicle experienced a total power loss. It would not start and all electrical systems were dead. 2. [XXX]: Identical failure. These failures create a significant safety risk by potentially stranding the driver in hazardous locations and disabling critical safety systems, including hazard lights, power steering assist, and emergency braking. If a total power loss occurs while the vehicle is in motion, it could result in a sudden loss of motive power and control, posing an unreasonable risk of accidents or injury. Dealer/Manufacturer Confirmation: The problem was confirmed by Ourisman Kia of [XXX] ). The dealer replaced the 12-volt battery after identifying diagnostic code D04 ("Insufficient Battery Charge Condition Identified"). Despite proof of regular use (1,000 miles/month), Kia America has denied warranty coverage, claiming "insufficient driving". Warning Symptoms: There were no warning lamps or messages prior to either failure. The vehicle functioned normally until it became completely inoperable. I have since installed a third-party battery monitor to mitigate the risk of being stranded by a third failure. Evidence of Trend: A technician at the dealership noted a similar 12V failure in another new 2024 model (Carnival). Numerous other 2024 Niro owners report identical "parasitic drain" issues on NHTSA and consumer forums, suggesting a systemic manufacturing or software defect in the charging system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11709314
  7. Filed Oct 10, 2025Failure Oct 1, 2025Warren, MIAutomatic emergency braking, Warnings, Unknown or other1 injured

    Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I don’t want to drive this car ever again unless someone can make sure it doesn’t happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11692576
  8. Filed Mar 31, 2025Failure Dec 1, 20249,999 milesBangor, MEElectrical system, Engine, Tires

    The contact owns a 2024 Kia Niro. The contact stated that while driving at approximately 65-70 MPH on the highway, the radio panel went blank. The vehicle was blowing cold air on the driver's side while the passenger’s side was blowing hot air. The contact stated that there was slush on the driveway and the vehicle slid. There was a triangle symbol with an exclamation mark displayed. The message that the camera had disengaged was displayed. The contact turned off the vehicle, and the vehicle failed to restart. The contact attempted to start the vehicle and after several hours, the vehicle started. The vehicle was taken to the local dealer, where it was diagnosed that rodents had built a nest in the engine due to the soy-based insulated wires. The dealer noticed a mouse, nuts, and seeds after disassembling the vehicle. The dealer ordered an electrical wiring harness. The dealer called the tire manufacturer, who confirmed the tires were working as designed. The contact replaced the tires. The vehicle was not repaired. The contact called and notified the insurance company of the issues. The manufacturer was not contacted. The failure mileage was approximately 9,999. The VIN was not available.

    NHTSA complaint 11651839
  9. Filed Feb 18, 2025Failure Feb 12, 2025Kissimmee, FLAir bags, Electrical systemCrash2 injured

    What happened? While driving my 2025 KIA Niro on [XXX] , I stopped at a red light behind another vehicle. Suddenly, my car was rear-ended by another vehicle, causing a significant impact that pushed my car forward into the vehicle in front. The seat belts deployed but I sustained a broken nose from hitting the steering wheel. My daughter and I were taken to the hospital for treatment. Component or System that Failed or Malfunctioned: The floor wiring assembly beneath the front passenger seat, which may have prevented the front airbags and seat belts from deploying properly, and could have caused an unintended side curtain airbag deployment. The vehicle is available for inspection upon request. Safety Risk: The malfunction posed a serious safety risk as the airbags and seat belts may not have functioned as intended, increasing the risk of injury in the event of a crash. Reproduction of the Problem: The problem has not been reproduced or confirmed by a dealer or independent service center yet. Inspections: The vehicle has been inspected by the police and insurance representatives after the accident. Warning Lamps, Messages or Symptoms: There were no warning lamps, messages, or other symptoms of the problem prior to the failure. Best Assessment of Incident and Cause: The recall notice issued by KIA indicates that the floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front airbags and seat belts from deploying properly or cause an unintended side curtain airbag deployment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11643288
  10. Filed Feb 14, 2025Failure Nov 1, 2024Rancho Cucamonga, CACarry handle, Shell, Base

    The car sear base comes with a plastic seatbelt guide. When you install the car seat using the anchors, tighten the belt and press down on the tightening lever, a piece of the plastic guide bows upward and causes the car seat to become stuck when rotating. Evenflo asked for it back and sent the same one model which is having the same issue.

    NHTSA complaint 11642771
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

28 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB_CLI049_R2 Aug 28, 2026 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides informat…
  • TSB_ELE426 Aug 19, 2026 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected v…
  • TSB_ELE422 May 28, 2026 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at u…
  • TSB_ELE394 Mar 26, 2026 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles (HEV) and Pl…
  • SC320_TSB_R1 Nov 20, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin are…
  • TSB_GEN099_R3 Oct 22, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/ REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.…
  • SC338_TSB Jun 26, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023MY Sportage HEV (NQ5 HEV) veh…
  • SC335_TSB_CLSD Jun 26, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) CLOSED AND SUPERSEDED TO SC338 (TSB) - This bulletin is now closed. "This bulletin provided information to upgrade the Battery Management System ‘BMS’ so…
  • TSB_TRA046_R5 Apr 17, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information re…
  • TSB_ELE378 Mar 20, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicle…
  • SC335_TSB Feb 13, 2025 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles…
  • SC335_QA Feb 13, 2025 · Service Campaign
    VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC335) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC335.
  • SC335_DPSM Feb 13, 2025 · Service Campaign
    VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC335) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS…
  • SC335_DP Feb 13, 2025 · Service Campaign
    VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC335) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the…
  • SC320_TSB Oct 5, 2024 · Emissions
    VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware th…
  • PS771 Sep 26, 2024 · Service Bulletin/Repair Instructions
    PITSTOP: TECHNICAL OPERATION: ACTIVE AIRFLAP SYSTEM INSPECTION/CLEANING - This Pitstop provides information regarding the Active Air Flap (AAF) system on some 2023-2025MY Niro PHEV/HEV (SG2 P/HEV) vehicles which may exhibit a “Check Active Air Flap System” …
  • SC320_STKR Sep 26, 2024 · Emissions
    SC320_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
  • SC320_QA Sep 26, 2024 · Emissions
    VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC320) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320).
  • SC320_POC Sep 26, 2024 · Emissions
    SC320_POC: PROOF OF CORRECTION CARD
  • SC320_OWNR_SG2 Sep 30, 2024 · Emissions
    VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY…
  • SC320_DPSM Sep 26, 2024 · Emissions
    VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas…
  • SC320_DP Sep 26, 2024 · Emissions
    VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assem…
  • TSB_GEN099_R2 Sep 12, 2024 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. …
  • TSB_TRA046_R4 May 16, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
  • TSB_TRA110 Apr 29, 2024 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: 6DCT MIL ON DTC (P073F73) LOGIC & LEARNING FUNCTION IMPROVEMENT - This bulletin provides information to upgrade the Dual Clutch Transmission (DCT) software logic on some 2024MY Niro P/HEV (SG2 P/HEV) produced from October 18, 202…
  • TSB_ELE303_R2 Feb 9, 2024 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provi…
  • TSB_ELE318 Nov 8, 2023 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS SOFTWARE LOGIC IMPROVEMENT FOR DTC P1BB2 (SA553) - This bulletin provides information to upgrade the Battery Management System (BMS) software logic on certain 2023-2024MY Niro HEV (SG2 HEV) vehicles produced f…
  • TSB_ENG247 Jul 28, 2023 · Service Bulletin/Repair Instructions
    TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehi…
Source: NHTSA manufacturer communications files.