2011 Kia Optima

593 complaints on file, page 1 of 30.

1. Filed Sep 7, 2026Failure Aug 25, 2026Josephine, TXElectrical system, Engine, Fuel/propulsion system

   I own a 2011 Kia Optima, VIN [XXX]. My vehicle was taken to Rockwall Kia on August 25, 2026, for completion of NHTSA Safety Recall 23V-652 / Kia SC284TF involving the HECU fuse. The dealership replaced the HECU multi-fuse and label kit. Before the recall repair, the vehicle was operating normally. The same day I picked the vehicle up after the recall repair, the vehicle began dying while I was driving. I also noticed a burning smell. I returned the vehicle to Rockwall Kia. Their August 31, 2026 repair order documents my complaint and states that the vehicle would die while driving and that this problem “DID NOT BEGIN UNTIL AFTER RECALL COMPLETED.” The repair order instructs the technician to inspect whether the recall was completed properly and diagnose the concern. I am concerned because the HECU recall involves an electrical short/overcurrent condition and Kia's recall documentation specifically identifies burning/melting smell and smoke as warning symptoms. I am requesting that NHTSA document this complaint and review whether the post-recall stalling and burning smell could be related to the HECU recall repair or indicate a continuing safety problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11762544
2. Filed Aug 20, 2026Failure Aug 11, 2026Thompsonville, MI, MIElectrical system, Engine, Fuel/propulsion systemFire

   I was having trouble with my left driver tire. 2 mechanics went to test drive the car to see what the problem was. As they were driving, the car died. They got it started but it ran horrible back to the garage. When they pulled in the driveway of the garage, the car started on fire. It was an engine fire but undetermined what exactly was the cause. The vehicle was looked over by the insurance claims adjustor. I am not sure if sluggish driving had anything to do with the fire. The car is totaled.

   NHTSA complaint 11758178
3. Filed Jul 23, 2026Failure Feb 12, 2026Boca Raton, FLEngine

   The vehicle's engine had previously been replaced once under Kia's Theta II engine recall/warranty program approximately five years prior to this incident. On the date of failure, the replacement engine catastrophically failed while the vehicle was in operation, resulting in the engine developing a hole in the engine block and becoming inoperable. Prior to the failure, the vehicle exhibited a "check engine" warning and symptoms consistent with connecting rod bearing failure. Diagnostic trouble codes P1326 and P0303 were present upon inspection at an authorized Kia dealership. The failure occurred at approximately 198,000 miles. This is the second engine failure on this vehicle, both consistent with the known Theta II engine defect involving premature bearing wear and connecting rod failure that has been the subject of prior NHTSA recalls and a related class action settlement. The failure created a risk of sudden loss of engine power while driving, which can pose a safety hazard in traffic. The vehicle was inspected by the authorized Kia dealership, which confirmed the hole in the engine block and the diagnostic codes noted above. The engine and related repair estimate are available for inspection upon request. A warranty claim for repair coverage was submitted and denied by the manufacturer, citing insufficient maintenance documentation, despite this being the vehicle's second occurrence of the same underlying defect.

   NHTSA complaint 11752542
4. Filed Jul 13, 2026Failure Jun 1, 2026Pickerington, OHAir bags, Unknown or other, Vehicle speed control

   About six months ago, I lost the heated steering wheel functionality in my steering wheel, then from there, I slowly lost functionality like cruise control, and the most recent now my airbag and horn do not work. If you press on the horn, it is silent, and the airbag light has been illuminated consistently for the last couple of months. I had this issue diagnosed and it came up with the codes of B1346. And B1481. After some research, these issues are the result of a bad clock, spring and cause the airbag and horn not to work. Additionally, this issue is known to this model the 2011 Kia Optima, and has been recalled in most production cases of this vehicle, but my vehicle is not included. I received a quote for $876 from a dealership to get this corrected, but it should be included in the recall.

   NHTSA complaint 11749934
5. Filed Jun 4, 2026Failure Jun 3, 2026Lockport, LAElectrical systemFire

   The contact owns a 2011 Kia Optima. The contact stated that while the vehicle was parked in a parking lot, he noticed the vehicle started smoking heavily from under the hood, and shortly thereafter, the vehicle fully ignited into flames. The vehicle was occupied during the fire. The contact stated that he noticed smoke emerging from the driver-side section of the hood. Furthermore, the contact noted that the power door locks failed to unlock automatically, requiring him to manually unlock the door to exit the vehicle safely. The color of the smoke started off light and quickly turned black. The contact stated he noticed a burning electrical odor during the fire. The fire started at underneath the hood, and stayed in the engine bay. No property damage. The location of the fire was the engine compartment. The fire was extinguished by the local fire dept by water. A Fire Department report was not filed. No police report was filed. The vehicle was totaled. No injuries occurred. The vehicle was towed to a independent auto shop. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage on the odometer was 219,000, but the vehicle had a previous engine replacement.

   NHTSA complaint 11742198
6. Filed Jun 2, 2026Failure Mar 23, 2024Bountiful, UTExterior lighting

   I have replaced the headlights in my 2011 Kia Optima multiple times but no matter what without the brights on, the road is not at all illuminated making it impossible to see at night. When you look at the car head on the lights look as if they would be incredibly bright, but I believe due to faulty reflective lining on the interior of the headlight housing, even though the bulb may shine brightly, it does not get reflected properly onto the surface of the road causing serious safety concerns.

   NHTSA complaint 11741618
7. Filed Apr 20, 2026Failure Apr 18, 202635,000 milesMerrillville, INEngineFire

   The contact owns a 2011 Kia Optima. The contact stated that the vehicle caught fire while driving at 60 MPH on the expressway. No warning lights illuminated. The contact had some wires replaced prior to the failure. There were no reported injuries, air bag deployment or crash. The driver was able to pull over safely. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no answer. The failure mileage was approximately 35,000. The VIN was not available.

   NHTSA complaint 11732339
8. Filed Apr 8, 2026Failure Mar 3, 2026Savannah, GAEngine

   I am submitting a complaint regarding my 2011 Kia Optima (VIN: [XXX] ), which is currently experiencing significant engine issues and is undrivable. This issue is currently being reviewed under Kia Case #XXX. This vehicle is part of the Theta II engine group that has been the subject of recalls, service campaigns, and extended warranty coverage due to known engine defects, including rod bearing failure and potential engine seizure. The vehicle has also received the Knock Sensor Detection System (KSDS) update associated with these known issues. My vehicle is currently at the dealership and has been there since March 10, 2026. It is not drivable, and I have been without transportation during this time. The dealership has diagnosed the issue as oil consumption; however, Kia has denied coverage, stating that oil consumption is not related to rod bearing failure. Kia has not confirmed whether a full internal engine inspection was performed to rule out rod bearing damage, nor have they confirmed that a Techline engineering review has been conducted. Given the known history of engine defects in this model, I am concerned that the current condition may be related to internal engine failure that has not been properly evaluated. Oil consumption can be a precursor or symptom of internal engine damage, and I do not believe the issue has been fully or adequately diagnosed. Additionally, my vehicle has an open safety recall related to potential engine compartment fire risk, which further raises concerns about the safety and reliability of this vehicle. I am requesting that this issue be reviewed as a potential safety-related defect, as the vehicle is undrivable and may be at risk for sudden engine failure or fire. I am also concerned that the manufacturer is relying solely on a dealership-level assessment without a thorough engineering evaluation of a known defect condition. Thank you for your review of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11729896
9. Filed Mar 26, 2026Failure Jan 15, 2026160,000 milesGainesville, FLService brakes, Hydraulic

   The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving, the vehicle failed to exceed 60 MPH with the accelerator pedal depressed. No warning light was illuminated. The local dealer advised the contact that the vehicle could not be repaired due to a lack of maintenance records. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

   NHTSA complaint 11727293
10. Filed Feb 13, 2026Failure Jan 31, 2026Cumberland, RIBody1 injured

    While driving the Kia on the highway (in the passing lane on Route 93, Boston, MA), the hood of the car flew open and shattered the windshield. Prior to getting into the vehicle, there was no notification, warning light/display, that alerted to the hood or anything else not being 'closed', no rattling of the hood either. The hood blocked my entire vision with the exception of a small area below, where I miraculous got over to the breakdown lane without causing any accident. When I got out of the car, the hood was bent and the second latch was loose. It did not hold its shape. Called the police and the insurance company, the car was deemed a total loss. This incident occurred on January 31, 2026 at 10:05AM. The conditions were dry and sunny. The state trooper said that this incident could have had serious safety consequences to the driver and others since no one expects a hood to fly open, block visibility...this highway is a busy road and could have impacted several other vehicles on the road. We no warning lamps/message- this was traumatic- this put the safety of the driver and the public at great risk.

    NHTSA complaint 11717872
11. Filed Feb 9, 2026Failure Feb 2, 2026Corbin, KYEngine

    I was driving in the highway doing about 80mph passing a semi truck when all of a sudden my vehicle went from 80 down to 50 mph and I was jerked forward. I thought I was rear ended but when I looked in my rear view mirror no cars were behind me. I looked down and noticed my engine light, battery light and oil light were on and turned down my music and could hear my engine was no longer running. Thankfully there wasn't much traffic and I was able to coast to the side of the highway and turn the car off. If someone would have been behind me I am confident I would have been hit. The problem has since been confirmed by a dealership and info has been sent to Kia. The dealership was unable to provide me with a loaner car as "they had none available" so I contacted Kia corporate and they are telling me my only option is that I have to come out of pocket for a rental and they will reimburse 40$ per day. I don't think especially since I had to pay for 2 nights in a hotel as I was stranded, a few hundred dollars for a tow that I should have to pay anything as the issue with what happened to my car is the fault of Kia at the time of manufacturing. At this time I have been without a vehicle for 1 week. I was told by the dealership today that they sent all of the required info over to Kia to get word on whether the lifetime extended warranty would pay for my car to be repaired. The previous owner before me did have the KSCS update performed as mandated by Kia. My problem is I am already out almost 1000$ and now they are telling me I have to pay for a rental also, they will not help me except for reimbursement which doesn't even cover half the cost of a rental per day. I am not a rich person and I cannot afford that. Everything I've read and been told indicates that a loaner or rental car is to be provided me especially if it is due to a safety concern/recall issue. I've spoken with several kia representatives and I get nowhere. I am upset.

    NHTSA complaint 11716837
12. Filed Oct 29, 2025Failure Jun 16, 1986Johnson city, TNEngine

    I was driving down the road with my 3 sons in the vehicle and all of a sudden the vehicle and engine seized completely up and turned off. I contacted kia dealership who advised me to bring it to kia of Johnson. I took it there and my vehicle has just been setting there. It's under warranty and backed by a theta2 class action lawsuit. And they still won't touch it and are very rude.

    NHTSA complaint 11696271
13. Filed Aug 21, 2025Failure Jun 20, 2025Arlington, TNEngine

    The Engine locked up while driving down the highway at 60mph. Not possible for inspection vehicle currently broke down at shop. I barely had braking power to stop vehicle. Has been confirmed by Kia dealership. Yes vehicle has been inspected by vehicle manufacturer. Check engine light came on 5 seconds before locking up. Happened [XXX] at [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11682278
14. Filed Jul 23, 2025Failure Jul 23, 2025Cartersville, GABody

    Paint is peeling off in large pieces despite there being no damage. We have the pearl white color.

    NHTSA complaint 11675773
15. Filed Jun 21, 2025Failure Jun 14, 2025Louisville, GAElectrical system, Service brakes, Wheels

    The car just keep doing weird stuff with the lights. It want go off all the time the key went work the cv joints are popping. Have to trigger the battery sometimes to start up

    NHTSA complaint 11668296
16. Filed Apr 24, 2025Failure Apr 20, 2025Maynardville, TNAir bags

    The airbag warning light on the dashboard stays on continuously and will not go off.

    NHTSA complaint 11656490
17. Filed Mar 21, 2025Failure Feb 19, 202568,500 milesPhiladelphia, PAEngine, Oil/lubrication

    The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic who noticed that the engine oil level was abnormally low, and that there were no visible signs of an oil leakage. The oil level was topped off; however, within 3 weeks the oil level was abnormally low again. The vehicle was taken to a local dealer to be diagnosed and the contact was informed that an excessive oil consumption was not included in the engine replacement warranty extension. The contact was informed that a further diagnostic test was required. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,500.

    NHTSA complaint 11649717
18. Filed Jan 26, 2025Failure Jul 1, 2023Stockton, CAEngine

    Engine is knocking with check engine ligh on. Kia has a recall on my car for metal shaving in the engine during manufacturing process. I took it to Kia dealer but they refused and said they wont cover it because it's a Salvage tile, and I thought Salvage tiles are covered if it's a a safety recall but they said it's not covered because Kia wont pay them for the repairs or the new engine.

    NHTSA complaint 11638574
19. Filed Jan 6, 2025Failure Jan 3, 2025Westland, MIElectrical system, Engine, Vehicle speed control

    Hydraulic Electronic Control Unit (HECU) experienced an electrical short circuit and engine hardly running.

    NHTSA complaint 11634424
20. Filed Dec 3, 2024Failure Sep 20, 2024Fort Walton Beach, FLUnknown or other

    Not sure what to do. I scheduled a recall fix for this HECU fuse with our city KIA dealer. When I went they told me I'd have to come back because they didn't have one in stock. No one ever called me again so I phoned to make an appt and the service manager never gets back with me at this dealership. Next dealership is an hour away. Please advise. Thank you.

    NHTSA complaint 11628475