2013 Kia Optima

1,383 complaints on file, page 1 of 70.

1. Filed Sep 18, 2026Failure Sep 10, 2026111,000 milesSan Antonio, TXService brakes, Hydraulic

   The contact owns a 2013 Kia Optima. The contact stated that the vehicle was unable to start due to the battery being drained from the Hydraulic Electronic Control Unit (HECU) remaining on while the vehicle was turned off. After recharging the battery, the HECU made a buzzing sound while the battery was no longer charging. Additionally, the vehicle went into LIMP Mode while driving, and the ABS, traction control, and several other unknown warning lights were illuminated. A burning odor was inside the vehicle. The contact was concerned about a fire risk. The vehicle was taken to the dealer and determined that the HECU had failed and needed to be replaced. The dealer requested maintenance records for the vehicle. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 111,000.

   NHTSA complaint 11765377
2. Filed Sep 18, 2026Failure Sep 15, 2026Mauldin, SCFuel/propulsion system

   Gas smell from under the hood. When taken to the dealership it was diagnosed as the high pressure fuel line. NOTE: The high and low fuel lines have recalls that impact this vehicle make, model, and year BUT not this VIN.

   NHTSA complaint 11765197
3. Filed Aug 31, 2026Failure Dec 10, 2025Radford, VAElectrical system, Exterior lighting, Unknown or other

   Module 1 7.5 amp fuse continues to short and blow over and over again. Known issues with auto headlamp leveling sensor. Problem continues to happen. Lose my highbeams, shift lock, rear defrost, rearview auto dimmer, steering wheel controls. Anytime the fuse blows

   NHTSA complaint 11760844
4. Filed Aug 27, 2026Failure Jul 15, 2026Bloomington, INUnknown or other

   Both front door lock actuators failed within a one month period. It is a safety issue because the actuator is failing in a way that can prevent the door from opening, closing, properly latching and locking. The vehicle is available for inspection. I have taken it to a mechanic to confirm the failure.

   NHTSA complaint 11760064
5. Filed Aug 20, 2026Failure Aug 20, 2026250,000 milesKenosha, WIEngine, Fuel system, Gasoline

   The contact owns a 2013 Kia Optima. The contact stated that while driving or while the vehicle was parked, there was an abnormal fuel odor inside the vehicle. The vehicle was leaking fuel from the high-pressure pipe leading to the fuel pump. The contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in recall. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 250,000.

   NHTSA complaint 11758174
6. Filed Aug 19, 2026Failure Aug 16, 2026Denison, TXEngine, Fuel/propulsion system, Service brakesFire

   On July 14, 2026, the vehicle's engine was replaced by an authorized dealership under an official Kia recall. On August 16, 2026, while driving on the highway, heavy smoke suddenly began emitting from the engine compartment. When attempting to slow down, the braking system suffered a total loss of power and failed completely. To stop the vehicle, it had to be steered into the highway median to intentionally scrape against it to force a stop. Immediately upon exiting the vehicle, heavy flames were observed under the engine compartment before completely engulfing the front of the car. The fire department extinguished the fire, and the vehicle is a total loss.

   NHTSA complaint 11758049
7. Filed Aug 13, 2026Failure Aug 12, 2026140,000 milesWaynesboro, VAEngine and engine coolingFire

   The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 70 MPH with the cruise control activated, there was smoke coming from underneath the passenger’s side of the hood before the vehicle decelerated. The contact stated that moments later there were flames coming from the underneath the hood of the vehicle. The vehicle was parked on the side of the road and flames quickly engulfed the vehicle. The Fire Department was called to the scene and arrived and extinguished the fire. During the fire the vehicle was destroyed and was later towed to a nearby storage facility. While attempting to quickly exit the vehicle the contact fell to the ground and sustained an injured left leg and left side. The cause of the failure was not yet determined. The contact stated that the engine was recently installed related to a recall repair. No additional information was available. The manufacturer and local dealer were notified of the failure. The failure mileage was 140,000.

   NHTSA complaint 11756709
8. Filed Aug 11, 2026Failure Jun 1, 2026139,000 milesHelendale, CASteering

   The contact owns a 2013 Kia Optima. The contact stated that while driving 30 MPH, the steering wheel was difficult to turn. There was an abnormal clicking sound coming from the vehicle and the vehicle was uncontrollable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the coupling in the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no coverage under the warranty extension for the MDPS flexible coupling. The failure mileage was approximately 139,000.

   NHTSA complaint 11756253
9. Filed Jul 23, 2026Failure Jul 2, 2026Ellenwood, GAService brakes

   I am writing to formally report a dangerous safety defect involving the braking system and the Hydraulic Electronic Control Unit (HECU) on my 2013 Kia Optima Hybrid. While operating the vehicle, severe warning lights illuminated on the dashboard indicating an immediate braking system and stability control failure. A diagnostic scan revealed active fault code C1237, pointing specifically to a primary pressure sensor signal failure embedded inside the internal HECU assembly.This issue presents a severe safety hazard. The failure compromises the vehicle's electronic brake assist, anti-lock braking system (ABS), and active stability systems. This results in unpredictable pedal feel and significantly increased stopping distances, drastically elevating the risk of a high-speed collision.Furthermore, this vehicle architecture relies heavily on clean voltage from the 12-volt battery system. Sudden drops in battery performance appear to trigger cascading communication faults within the HECU network, causing the vehicle to lose crucial safety systems without adequate warning.Kia is aware of severe electrical and internal component defects within the HECU modules of this generation, as evidenced by Safety Recall SC284 (NHTSA Campaign 23V652000) for HECU internal electrical shorts and engine fire risks. However, dealerships are treating related sensor failures inside the exact same HECU assembly (such as the internal primary pressure sensor) as customer-pay maintenance issues, rather than recognizing them as symptoms of a fundamentally defective or failing control unit. Dealership service centers are recommending piecemeal, expensive part replacements (like pedal travel sensors) that do not resolve the underlying safety risk of an internally failing HECU module.I request that the NHTSA investigate whether internal pressure sensor failures (Code C1237) and related electronic brake module collapses on 2011–2015 Kia Hybrid models are connected to the known sub-component defects wi

   NHTSA complaint 11752403
10. Filed Jul 21, 2026Failure Apr 2, 2026North Miami, FLFuel/propulsion system

    I own a 2013 Kia Optima and I am experiencing recurring fuel system-related symptoms. The fuel gauge fluctuates even when the vehicle has a full tank of fuel, causing an inaccurate fuel level reading. In addition, the vehicle has begun to hesitate during operation, which raises concern that there may be an underlying fuel delivery or fuel system issue. I previously experienced a similar issue years ago, and I believe the vehicle was repaired during a Kia recall or service campaign. The problem has now returned, and I am concerned that the previous repair may not have permanently corrected the issue or that there may be a related defect affecting other vehicles. The combination of an inaccurate fuel level reading and engine hesitation could create a safety concern because the driver may not know the true amount of fuel remaining and may experience unexpected loss of power while driving. I am requesting that this issue be investigated to determine whether it is related to a previous recall repair, a fuel system defect, or another safety-related condition affecting the 2013 Kia Optima.

    NHTSA complaint 11751927
11. Filed Jul 20, 2026Failure Jan 1, 2023Congress, AZBody

    Paint began chipping/flaking off little by little everytime I washed the car. It’s a common occurrence with snowy white Kia paint in this year

    NHTSA complaint 11751654
12. Filed Jul 19, 2026Failure Feb 12, 2026Lock Haven, PAEngine, Power train, Steering

    the engine revs high and transmission wont shift and when you turn the steering wheel ya get a loud click and the steering wheels jumps

    NHTSA complaint 11751411
13. Filed Jul 8, 2026Failure Jul 7, 2026El Paso, TXSteering

    The steering column From the car has diminished causing dangerous shaking on highway at high speeds

    NHTSA complaint 11749153
14. Filed Jun 18, 2026Failure Mar 1, 2023130,000 milesHampton, VASeat beltsCrash1 injured

    The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed on the main road of a T-intersection, the contact blacked out before another vehicle crashed into the front passenger's side of the vehicle. The contact stated that the front of the vehicle sustained severe damages, and there was more damage on the front passenger's side of the vehicle. The air bags deployed. The contact stated that the seat belt retracted excessively, causing the contact to be pinned in the seat and to sustain severe injuries. The contact was assisted out of the seat and was partially unconscious. The contact was unsure if any warning lights were illuminated after the crash. A Police report was filed. The ambulance transported the contact to the hospital. The contact sustained a fractured L2 and back, ruptured bowel, and intestines and internal bleeding in the stomach. The contact underwent surgery and physical therapy. The vehicle was towed and deemed totaled by the insurance company. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. A complaint was filed. The failure mileage was approximately 130,000.

    NHTSA complaint 11744952
15. Filed Jun 9, 2026Failure Dec 31, 1969San Carlos, CAUnknown or other

    Large delamination of paint on the vehicle.

    NHTSA complaint 11743072
16. Filed May 22, 2026Failure May 1, 2026215,000 milesSaint Louis, MOEngine and engine cooling

    The contact stated that while driving the vehicle began to unexpectedly slow and then stalled. The vehicle was unable to restart. No warning lights illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage 215,000.

    NHTSA complaint 11739531
17. Filed May 14, 2026Failure Apr 19, 2026Lakeland, FLEngine

    I was driving on the high way and my car completely stopped I towed it to a shop and the engine seized

    NHTSA complaint 11737743
18. Filed May 11, 2026Failure May 9, 2026Goodyear, AZEngineFire

    My 2013 Kia Optima was running fine at 65 mph when suddenly the engine stalled. I then coasted to the shoulder and smelled burning plastic. As soon as I opened the hood the engine started being consumed in fire, it quickly went to a very large engine fire that consumed the front half of the car. There were no other vehicles involved with this incident. Vehicle is a total loss.

    NHTSA complaint 11737190
19. Filed May 8, 2026Failure Apr 30, 2026White Plains, MDAir bags, Engine, Fuel/propulsion system

    The vehicle is experiencing sudden engine stalling while in motion, a known safety hazard. Despite a documented maintenance history with no issues, the dealer (Bayside Kia) is attempting to deny a Theta II Settlement claim by shifting the narrative to 'engine sludge,' which only appeared as a symptom in June 2025( Walmart oil change) alongside engine performance issues. The vehicle has active codes P0014 and P0017, which are secondary symptoms of the internal bearing wear and metallic debris contaminating the oiling system. KDS Diagnostic tests showed Cylinder 1 at 0.16mm (approaching the 0.20mm failure limit). This clearance proves the connecting rod bearings are worn and reaching the failure threshold; this mechanical wear is the root cause of the engine's inability to operate safely. The presence of metallic debris in the oil is the definitive signature of the Theta II manufacturing defect. Furthermore, the dealer acted in bad faith by attempting to charge for Airbag repairs (Codes B1346/B1481) that are covered under the 15-year Clock Spring Warranty Extension (CS1102). The dealer has dismissed my qualifying maintenance documents, claiming they are 'not official,' which is a direct violation of the Magnuson-Moss Warranty Act. A manufacturer cannot deny a warranty claim because services were performed at third-party facilities, nor can they deny a claim without proving 'exceptional neglect.' I am reporting a refusal to honor a court-ordered safety settlement and an attempt to return an unsafe, stalling vehicle to the road.There is no evidence of engine abandonment or exceptional neglect. I’m considered "in compliance" if I can show I didn't go more than 14 months without servicing or a certain mileage between oil changes.The dealer's dismissal of verified third-party receipts and bank statements is a bad-faith attempt to ignore an inherent manufacturing defect documented by a 0.16mm BCT result and metallic debris.

    NHTSA complaint 11736691
20. Filed May 7, 2026Failure Dec 31, 1969Salisbury, NCEngine

    We were told by the mechanic that the engine was locked up after the car refused to drive faster than approximately 23 mph. We had to have the car towed from Boone, NC which was about 200 miles. The car is at our house and is available for inspection upon request. I have made repeated calls to different Kia dealers asking for a call back to assist me with direction but there will never be a returned phone call. As far as I know, there has been no inspection of the engine or vehicle.

    NHTSA complaint 11736295