2017 Kia Optima

256 complaints on file, page 1 of 13.

1. Filed Sep 28, 2026Failure Aug 20, 2026Chicago Ridge, ILEngine and engine cooling

   The contact owns a 2017 Kia Optima. The contact stated that after receiving an oil change, the contact became aware that the engine oil level was low. The vehicle was taken back to the service center, and the engine oil was topped off with an additional quart of engine oil. The contact was advised to return for an oil consumption test. There was no oil leak found and the contact was informed that there was an internal oil leak.

   NHTSA complaint 11767470
2. Filed Aug 24, 2026Failure Jul 18, 2026Leander, TXEngine

   While driving at highway speed, my engine began to produce a loud knocking noise without prior warning. Within few seconds, the engine seized completely causing sudden loss of motive power.This caused a dangerous situation— loss of power steering and barking at highway speed, leaving me stranded in traffic lanes. I was forced to coast to the shoulder. The vehicle was towed to the nearest independent repair shop because it was not drivable and I was stranded far from home. The shop diagnosis —- seized engine due to big end connecting rod bearing seizure, identical to NHTSA Recall 17V-224 and KIA recall SC 17/ SC165 and TSB P1803 related to Theta engine bearing wear and engine seizure.My vehicle has the 2.4 L engine covered by this recall/defect.The failure occurred exactly as described in the recall: knocking , the seizure. KIA has denied warranty coverage because the vehicle was initially diagnosed and repaired at independent shop after the roadside emergency.The shop was used only because the vehicle was immobilized on the freeway away from home. I did attempt to contact a dealership in FortWorth, Texas, Morits KIA, but they could not provide roadside assistance or a tow solution at that time. I am reporting because: 1) This is a sudden loss of power at highway speed, which is a major safety risk 2) This appears to be the same defect KIA has recalled for, but the vehicle was not remedied or remedy failed 3) KIA is refusing to honor the extended warranty for this known defect I request NHTSA document this failure as part of the ongoing monitoring of Theta II engine failures. Vehicle is available for inspection and defective engine have been preserved.

   NHTSA complaint 11759043
3. Filed Aug 17, 2026Failure Aug 17, 2026Brazil, INEngine, Power train

   Loosing oil putting oil in every 3 to 4 days no leaks on ground or oil pan or drain plug.oil don't smell or looks burnt happened around did 2 oil changes in a week still the same. Car will sputer hesitation on acceleration every so often have all updateds and recalls.

   NHTSA complaint 11757576
4. Filed Aug 7, 2026Failure Mar 15, 2024Albany, GAEngine

   I am requesting urgent assistance regarding my 2017 Kia Optima EX, which is experiencing a serious oil consumption/burning issue. The vehicle is burning oil into the engine, causing the oil level to continually decrease and creating a significant concern for engine failure, overheating, or a potential vehicle fire. I am extremely concerned about my safety and the safety of others because I depend on this vehicle every day. This is also my only vehicle, and I am still making payments on the financing. I do not have the financial ability to simply purchase another vehicle or take on a new car payment. I am asking Kia to please take this matter seriously and investigate the vehicle as soon as possible. I am requesting that Kia review whether there is a known engine issue, applicable warranty or assistance, recall/campaign coverage, or any other program that could help with the necessary repairs or engine replacement. I cannot afford to lose my only means of transportation because of an engine problem that is beyond my ability to financially resolve. I am asking Kia to work with me toward a safe and reasonable solution as urgently as possible. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11755571
5. Filed Jun 30, 2026Failure Apr 21, 2026Attleboro, MASteering

   Since 4/1 my car has intermittently lost power steering. I received dashboard warning lights and the wheel was difficult to turn. When I shutoff the car and turned back on, the warning lights were gone and the steering returned. My mechanic did a diagnostic and found the following codes c1259, c1260, c1290 and c1688 each time the incident occurred. After research, we discovered these codes relate to TBS CHA114 and TSB CHA864 under extended warranty WTY023. I was unable to upload the TBS documents. The same thing happened on 6/18. I brought the car to a different dealer. The first time they supposedly did a diagnostic and said there were no codes. I have pictures of the codes. They said it did not matter because the codes need to be active and the lights need to be on the dashboard. The second time at a different dealer, they didn't do a diagnostic but said it did not matter because the codes need to be active. No where is any documentation does it say the codes need to be active. They are stored in history and Freeze frame data. It is impossible for me to get the car there with the illuminated dash and "active" codes because when it happens, I cannot steer the car and when I shut if off they go away. Plus when I get to the dealer, they will tell me they cannot take me and to make an appointment. I am now working with KIA escalation department but she informed me today that she did not have the authority to authorize a dealer to repair the car. When I asked who does she said I need a techline which is opened by the dealership. WHAT??? This all started with the dealer. The car is now having glitches with the steering while driving. IT IS DANGEROUS AND I AM AFRAID TO DRIVE IT. I have no idea when the steering might go out. I need help in getting a Kia dealership to fix the issue under the extended warranty they sent me in 2022. I am so sick of the run around and brush off. How do I get this accomplished?

   NHTSA complaint 11747492
6. Filed Jun 26, 2026Failure Jun 1, 2026fort worth, TXEngine, Suspension

   I just bought this car and it runs thru oil fast.

   NHTSA complaint 11746667
7. Filed Jun 3, 2026Failure Mar 3, 2026Brazil, INEngine, Fuel/propulsion system, Power train

   Loosing oil putting oil in every 3 to 4 days no leaks on ground or oil pan or drain plug.oil don't smell or looks burnt happened around did 2 oil changes in a week still the same. Car will sputer hesitation on acceleration every so often

   NHTSA complaint 11741793
8. Filed May 27, 2026Failure Mar 25, 2026Baltimore, MDEngine

   The engine of this vehicle is still exhibiting the issues that are under the class action lawsuit. Engine. Was not repaired properly by dealership. I must change my oil around 1700 miles

   NHTSA complaint 11740357
9. Filed May 26, 2026Failure Mar 7, 202398,000 milesFlorence, KYEngine

   The contact owns a 2017 Kia Optima. The contact stated that on three of four occasions while driving at approximately 50 MPH, the vehicle began rattling and shaking, and he observed a knocking noise emanating from the engine compartment. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the knock sensor needed to be replaced, and he was advised that his vehicle may have been included in Manufacturer Recall Number: SC162. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 98,000.

   NHTSA complaint 11740090
10. Filed May 1, 2026Failure May 1, 2023Bowie, MDEngine, Fuel/propulsion system

    Constant Mis-firing, must put oil in car every 3 to 4 weeks. Hesitation when driving and sputtering.

    NHTSA complaint 11735036
11. Filed Apr 16, 2026Failure Aug 4, 2025Byron, GAElectrical system, Fuel/propulsion system

    The electrical wiring harness connecting to the hybrid system electric fuel pump(s) was found to have significant corrosion and a missing factory-installed protective covering. This is a manufacturing defect. The protective covering was never installed at the factory, leaving the wiring exposed to moisture and corrosion from the time the vehicle was built. COMPONENT THAT FAILED: Electrical wiring harness to hybrid electric fuel pump(s). Missing factory protective covering caused corrosion. The failed component is available for inspection upon request. SAFETY RISK: Corroded wiring in a hybrid vehicle electrical system poses serious risks including electrical shorts, potential fire hazard, and sudden loss of hybrid propulsion while driving. The vehicle is currently inoperable and unsafe to operate. CONFIRMED BY DEALER: Yes. The vehicle was taken to an authorized Kia dealership where it remained for approximately 8 months. The dealership and manufacturer inspected the vehicle and confirmed the wiring issue but denied warranty coverage. THIRD-PARTY CONFIRMATION: A third-party warranty representative independently reviewed photographic evidence and confirmed the missing protective covering is a manufacturing defect, not wear-and-tear or owner-caused damage. MANUFACTURER RESPONSE: The manufacturer denied warranty repair, falsely claiming the hybrid component warranty does not transfer to subsequent owners. Federal warranty law requires transfer unless explicitly excluded in the warranty terms. WARNING SIGNS: No warning lamps, messages, or symptoms appeared prior to the failure. The defect was hidden beneath the vehicle and not visible during normal operation or routine maintenance.

    NHTSA complaint 11731494
12. Filed Apr 2, 2026Failure Mar 23, 2026Scottsdale, AZElectrical system, Engine

    On March 23, 2026, I took my 2017 Kia Optima Plug-In Hybrid (VIN: [XXX] ) to Mark Kia [XXX] ) solely for two open safety recalls: SC218 (Engine Inspection/Replacement and KSDS software installation) and SC278 (Emergency Trunk Latch Release) under Repair Order #6807251. No customer-pay work was performed. The Multi-Point Inspection that day noted only the cabin air filter. During the drive home on March 23, a faint rotten-egg (H₂S) smell appeared for the first time. By the morning of March 24, 2026, the smell was severe. I immediately returned the vehicle. Under new Repair Order #6807360, a second Multi-Point Inspection suddenly recommended $1,134.10 in customer-pay services (new 12V battery, fuel induction service, cooling system service, brake fluid exchange, and ATF exchange) that were not flagged the previous day. Since the recall service, the vehicle has developed numerous new defects that never existed before: Rotten-egg smell (H₂S) Intermittent AC that blows warm in stop-and-go traffic Passenger-rear power window clicks but will not roll down Brake warning (“Stop vehicle and check brakes”) “Key not detected” message Passenger-side mirror pushed in with temporary motor malfunction 12V battery cover left completely disassembled and misplaced in the trunk Complete no-start / dead 12V battery condition (will not crank even after multiple jump attempts as of March 30, 2026) On March 24, 2026, I sent a formal demand letter by certified mail (received and signed for by the dealership on March 27, 2026) giving Mark Kia five business days (until close of business March 31, 2026) to provide a free tow, free loaner, and free repair of all defects. I followed up with six supplemental addendums (dated March 24–30, 2026) attaching photos and videos of every issue. On April 1, 2026, Service Director [XXX] replied by email and admitted in writing (twice) that the dealership did not follow recall procedure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11728774
13. Filed Mar 24, 2026Failure Mar 23, 2025Hague, VAEngine

    Engine issues started the third month after sales. Jerking, shaking, declining performance, metal clicking noise, loss of power while driving. Kia has been working on the car for a year.

    NHTSA complaint 11726667
14. Filed Feb 12, 2026Failure Feb 11, 2026130,000 milesSan Tan Valley, AZEngine

    The contact owns a 2017 Kia Optima. The contact stated that while driving at 67 MPH, the vehicle experienced a loss of drive power, and the vehicle went into LIMP Mode. The check engine and HEV warning lights were intermittently illuminated. The contact entered the vehicle settings, and the ECU message was displayed. The contact stated that the failure had occurred three times. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

    NHTSA complaint 11717534
15. Filed Feb 6, 2026Failure Aug 27, 2025Providence, RIEngine, Fuel/propulsion system, Unknown or other

    “My vehicle, a 2017 Kia Optima, had repeated safety issues documented in service records. Despite multiple repair attempts (per attached records), the problem remained unresolved and put my safety at risk. I’m seeking further investigation or resolution.”

    NHTSA complaint 11716078
16. Filed Feb 5, 2026Failure Feb 5, 2026Oklahoma City, OKElectrical system, Engine, Service brakes

    unknown

    NHTSA complaint 11715900
17. Filed Feb 5, 2026Failure Sep 30, 2025Fouke, AREngine, Power train, Unknown or other

    My fiancée and I just recently bought this car with the 1.6T-GDi engine I immediately replaced the oil even though the dealership said that he just replaced it. I put 7 quarts of oil topping off from awk consumption after I initially changed the oil filter. Those 7 quarts were added over the period of three weeks and it’s just progressively gotten worse. I’m putting a quart to 1.5 quarts of oil in here every other day. Worried about it causing total failure & being at risk of being stranded with 2 kids due to the only engine I’ve been able to find that Kia doesn’t have any recall touched base on is the GAMMA 1.6 engine. The turbo GAMMA 1.6. The N/a 1.6 was covered but it has ungodly pop/clunking backfiring sound coming from either intake manifold or valve train please help. Times are hard enough as it is to be without a vehicle due to a fault other than none of my own the dealership extended powertrain warranty isn’t being honored by Kia even though they said it would just don’t want something to happen to me or the car that’s beyond my capabilities and knowledge and ultimately result in my spouse not having a reliable and/or safe means of transportation to/from work and commuting kids as well. Thanks in advance

    NHTSA complaint 11715807
18. Filed Jan 16, 2026Failure Jan 13, 2026Dallas, GAEngine

    The vehicle is consuming excessive amounts of oil. The dipstick was completely dry before 5000 miles were up. I had to add some oil to the engine to avoid engine failure. I have reported this to Jim Ellis dealership in Kennesaw GA but I was told to drive the vehicle until it knocks or the knock sensor goes.

    NHTSA complaint 11711382
19. Filed Jan 5, 2026Failure Dec 14, 2025Taboro, NCEngine

    The engine in my 2017 Kia Optima (VIN: [XXX] ) seized and locked up, a known defect associated with Kia’s Theta II 2.4L GDI engines. When I contacted Kia regarding engine replacement, I was told coverage would not apply because a required KSDS ECU update recall was not completed. During multiple phone calls with Kia Customer Care, Kia admitted that they did not have my contact information on file and added it during my call. Because Kia did not have my information, I never received any recall notification and was denied the opportunity to comply with the KSDS update. Kia has also provided conflicting information regarding whether recalls were open on my VIN while still relying on recall completion status to deny coverage. I believe Kia failed to properly notify me of a safety recall and is unfairly denying coverage for a known engine defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11708746
20. Filed Jan 4, 2026Failure Jan 2, 2026St. John, NDEngine

    Kia Engine Settlement-Kia America and Grand Forks KIA dealership is refusing a mandatory diagnostic test for excessive oil consumption under the Kia Theta II Engine Class Settlement, despite the vehicle having the required KSDS software update installed. The vehicle is consuming 1 quart of oil every 1000 miles, requiring constant topping off to prevent engine seizure. Vehicle was brought to Kia Grand Forks on 7/21/25 was told that the valve gasket needed to be changed. Engine light illuminated 10/2025 and car was unable to make it back to dealership from 58369. Vehicle was brought to local mechanic where I was told that the has failed and that the spark plugs had oil on them. Mechanic changed the spark plugs to make it to Grand Forks Kia on 10/14/25 I was told that the Turbo needed to be replaced for $3300 before they can do an oil consumption test. There were no issues with the turbo before it was driven to Grand Forks on 10/14/25. Kia America refuses to cover the engine warranty which will lead to "sudden engine stall, loss of power, or vehicle fire," which are primary safety concerns monitored by NHTSA.

    NHTSA complaint 11708673