Complaints about the 2003 Kia RIO peaked in 2003, with 20 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, built in South Korea. Owner complaints on file from Nov 8, 2002 to Apr 1, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 06V-294 | Aug 4, 2006 | Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection."… | Seat belts | 32,257 | Part replacement |
| 05V-557 | Dec 12, 2005 | Certain passenger vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 225, 'child restraint anchorage… | Child seats | 90,865 | Part replacement |
| 04V-179 | Apr 9, 2004 | On certain passenger vehicles, the fuel intake nipple of the fuel distributor is subject to fracture or cracking during removal of the quick… | Fuel system | 187,790 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
74 complaints on file, page 1 of 4.
TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THE BRAKE LIGHTS FAILED TO FUNCTION WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint 11406023SEAT BELTS, CAR SEAT RETAINING HOOKS, ECM, AND DISTRIBUTOR ARE RECALLED. CHEYENNE KIA HAD 3 WEEKS BEFORE ORIGINAL APPOINTMENT TO GET THE PARTS. I DELIVERED THE CAR FOR REPAIRS ONLY TO GET A CALL 4 HOURS LATER THAT THEY CANNOT FIND THE PARTS. IT HAS NOW BEEN 6 WEEKS SINCE PICKING UP MY CAR AND THEY CANNOT FIND THE PARTS TO DO THE RECALL REPAIRS. ALL I HAVE BEEN ABLE TO DO IS LEAVE A MESSAGE WITH JENNIFER XT 45960 AT 800 333 4542 CASE # K3094095 KIA CUSTOMER CARE TO FIND OUT WHEN I CAN SAFELY PUT MY KIDS IN THE BACKSEAT OF THE CAR.
NHTSA complaint 10811811ALL OF THE BRAKE LIGHTS QUIT WORKING AT THE SAME TIME. DONE A SEARCH TO SEE IF THERE WAS ANY OTHER PROBLEMS LIKE MINE AND FOUND 3 OTHER OWNERS WITH THE SAME PROBLEM. IT HAS BEEN IN A MECHANIC SHOP FOR 2 WEEKS NOW AND I HAVE JUST GOT DONE TALKING WITH HIM THIS MORNING ABOUT IT AND HE SAID THAT HE HAS NOT BEEN ABLE TO PIN POINT THE PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH BY KIA. *TR
NHTSA complaint 10652061FRONT, RIGHT BRAKE ROTOR SEPARATED AT THE INBOARD HALF. PIECES NOT FOUND. OUTBOARD HALF REMAINED INTACT, AND IS AVAILABLE FOR STUDY/ANALYSIS. WAS ABLE TO USE BRAKES ALTHOUGH EXTREMELY SPONGY AND DANGER OF RESULTING FIRE FROM SPARKS (METAL-TOMETAL CONTACT). REPLACED ROTOR AND PADS. VEHICLE IS BACK IN SERVICE. PHOTOS OF OLD PADS AND ROTOR ARE AVAILABLE. *TR
NHTSA complaint 10552924GOING OUT TO DINNER, ABOUT 1 MILE AWAY FROM HOME SMELL COMING FROM CAR. TURNED DOWN A SIDE STREET, SMOKE COMING FROM HEAT/AIR ADJUSTMENT AREA ON DASH. STOPPED CAR, FIRE STARTED COMING OUT OF THE AREA WHERE YOU ADJUST THE HEAT/AIR. BEFORE FIRE DEPARTMENT COULD GET THERE THE ENTIRE CAR WAS ON FIRE. THIS WAS A TOTAL LOSS. THANKFULLY WE WERE ABLE TO GET OUT OF THE CAR. I FEAR IT WOULD HAVE BEEN FAR WORSE IF WE HAD BEEN ON THE EXPRESS WAY AT THE TIME. *TR
NHTSA complaint 10521358TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE UNLOCKED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO EXIT THE VEHICLE, SHE HAD TO DO SO THROUGH THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER DOOR SPRING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY DENIED ASSISTANCE WITH THE REPAIR DUE TO THE AGE AND MILEAGE. THE FAILURE AND CURRENT MILEAGE WAS 85,160.
NHTSA complaint 10469545TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY AND THEN CRASHED INTO THE SIDE OF THE RAMP. WHEN THE CONTACT EMERGED FROM THE VEHICLE, SHE NOTICED THE REAR PASSENGER TIRE FRACTURED COMPLETELY FROM THE SUSPENSION SYSTEM. THERE WERE NO INJURIES AND THE POLICE WERE NOTIFIED. A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC SHOP AND THE INSURANCE COMPANY WAS ALSO NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,400.
NHTSA complaint 10454667TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH LOCATED THE FAILURE AT THE DOOR ACTUATOR. THE MANUFACTURER WAS CONTACTED BUT DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
NHTSA complaint 10432621I BOUGHT MY 03 KIA RIO IN 04 AND WITHIN A MO. HAVE HAD PROBLEMS EVER SINCE. I TOOK IT TO THE DEALERSHIP EVERY MONTH FOR THE FIRST 2YRS WHEN IT WAS STILL IN WARRANTY. THERE WAS ALWAYS SOMETHING CONSTANTLY WRONG OR BREAKING. THE TAIL PIPE RATTLED EXTREMELY LOUD TO THE POINT OF SLIGHTLY SHAKING THE CAR, RANDOMLY WHEN I WOULD CAME TO A STOP. IT WAS SO LOUD THAT PEOPLE IN OTHER CARS COULD HEAR IT AND STARE. OF COURSE THE REPAIR SHOPS COULD NEVER FIND THE PROBLEM. I FINALLY GAVE UP EVER HAVING IT FIXED. I'VE PAID 7 TIMES TO HAVE THE AUTO WINDOWS FIXED BUT FINALLY GAVE UP BECAUSE THEY WOULD ONLY WORK ABOUT TWO DAYS BEFORE BRAKING AGAIN. THE CAR ALWAYS HAD ISSUES ACCELERATING AND WOULD STAIN MAKING NOISES SHAKE A BIT THEN AFTER 10 SECONDS MAKE A POP POP NOISE AND FINALLY START MOVING FASTER. WHICH AGAIN COULD NEVER BE FIXED. THE CAR ALSO HAD HORRIBLE SUSPENSION. EVERY LITTLE PUMP MADE THE CAR BOUNCE AND SQUEAK LOUDLY. ALSO COULD NEVER BE FIXED. I THINK I'VE SPENT MORE TIME IN THE SHOP HAVING THE CAR REPAIRED THEN I ACTUALLY DID DRIVING IT. EVERY TIME I BLINKED SOMETHING ELSE WAS BROKEN I REPLACED ALMOST EVER PIECE OF THE CAR; BATTERY TWICE, ALL FOUR TIRES TWICE, HEAD LIGHTS, ETC THOSE ARE JUST THE SMALL THINGS I'VE ALSO HAD THE CAR COMPLETELY BRAKE DOWN ABOUT 6 TIMES WITH MAJOR REPAIRS. NOW MY CAR IS COMPLETELY DEAD 4/17/11 THE TIMING BELT SNAPPED AND DESTROYED THE ENGINE SO I HAVE TO BUY A NEW ENGINE AND TIMING BELT ALL WHICH COST MORE THEN THE CAR ITSELF THE CAR ONLY HAS 80,000 MILES ON IT SO THAT TELLS YOU HOW MUCH I ACTUALLY GOT TO DRIVE IT IN THE LAST 8YRS. I MADE SURE TO CONSTANTLY KEEP UP ON MAINTENANCE AS WELL. I WILL NEVER BUY A KIA AGAIN ITS A WEIGHT OF MY SHOULDERS TO GET RID OF SUCH A PIECE OF [XXX]. KIAS ARE MADE WITH SUCH CHEAP MATERIALS AND MADE SO POORLY THAT EVERYTHING ON THEM BRAKES AND FALLS OFF. PLEASE ANYONE READING THIS DON'T BUY A KIA YOU WILL REGRET IT. I JUST WANT TO SAVE SOMEONE ELSE FROM A NIGHTMARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSA complaint 10402359MY BRAKE PROPORTIONING VALVE ON MY 2003 KIA RIO CRACKED. MY MECHANIC SAYS IT SHOULD NEVER CRACK NO MATTER THE TEMPERATURE CLIMATE ETC. HE SAYS HE HAS NEVER SEEN A CRACKED ONE BEFORE AND MY CAR WOULD HAVE NO SIGNS THAT IT WAS BAD. I WOULD GO FROM PERFECT BRAKES TO NO BRAKES. THAT IS PRETTY MUCH WHAT HAPPENED. I WAS LUCKY AND HAD JUST GOT GAS AND LEAVING THE PARKING LOT. THE BRAKES WENT OUT WHILE I DRIVING SLOWLY TO THE STREET. I HAD ENOUGH BREAK TO STOP. MY COMPLAINT IS NOT FOR ME SO MUCH AS SOMEONE ELSE WHO MAY NOT HAVE BEEN SO LUCKY. I FEAR FOR OTHERS. PLEASE CHECK THIS OUT ON FURTHER VEHICLES. *TR
NHTSA complaint 10373397THE SWITCH ASSEMBLY BLOWER (PART # 97251 FD000) CONSTANTLY GOES OUT ON MY 2003 KIA RIO. THE FIRST TIME IT HAPPENED MY CAR CAUGHT ON FIRE. I REPLACED IT. 6 MONTHS LATER IT WENT OUT AGAIN. I REPLACED IT ALONG WITH THE RESISTOR ASSEMBLY (PART# 1K552 61C08). 8 MONTHS LATER, IT WENT OUT AGAIN. THERE IS NOTHING WRONG WITH THE FUSE. THERE IS NOT A SHORT IN THE SYSTEM THAT CAN BE FOUND. I HAVE YET TO REPLACE THE SWITCH ASSEMBLY ANTICIPATING THE COMPANY RECTIFYING THIS. *TR
NHTSA complaint 10349428BACK IN 2006 I PURCHASED A 2003 KIA RIO AND IN AUG 2009 I WAS SENT A LETTER TELLING ME MY REAR SEATBELTS HAD BEEN RECALLED DUE TO MALFUNCTION WHEN CHILDRESTRANT SEATS WERE USED. THE COMPANY KNEW ABOUT THE RECALL IN 2006 ACCORDING TO THE LETTER BUT DIDN'T NOTIFY ME UNTIL 2009, AND I HAVE A 7 YR OLD SON WHO HAS BEEN RIDING IN MY CAR WITH RECALLED SEATBELTS, THIS MADE ME UPSET SINCE THAT'S THE SAFETY OF MY CHILD. THE COMPANY DID REPLACE THE SEATBELTS BUT IT TOOK THEM ANOTHER 3 WEEKS TO GET THE PARTS AFTER ME NOTIFYING THEM ABOUT THE RECALL LETTER. *TR
NHTSA complaint 102945682003 KIA RIO DOOR OPENING MECHANISM HAS FAILED TWICE. IT WAS REPAIRED IN 2007. THE MECHANIC WHO REPAIRED THE DOOR SAID THE DESIGN OF THE DOOR OPENING SYSTEM INSIDE THE DOOR WAS NOT GOOD QUALITY AND POORLY ENGINEERED ANTICIPATING IT MIGHT FAIL AGAIN. THE DRIVER'S DOOR OPENING DEVISE IS TOTALLY DISENGAGED AND THE PASSENGER DOOR HAS TO BE USED TO ENTER AND EXIT THE VEHICLE. WHEN TAKEN TO KIA THE DEALER ACKNOWLEDGED IT WAS A PROBLEM WITH THIS MODEL BUT WOULD COST $250 TO $500 TO FIX THIS PROBLEM EVENTHOUGH IT WAS NOT THE FAULT OF THE OWNER AND HAD BEEN A PROBLEM WITH SEVERAL OTHERS. *TR
NHTSA complaint 10279910WHILE DRIVING DOWN THE ROAD WITH MY TWO YEAR OLD IN THE CAR, THE ENGINE SEIZED UP AND STALLED. THE CAR CURRENTLY WONT START AND HAD TO BE TOWED TO THE REPAIR SHOP. HOWEVER, WE JUST HAD ALL OF THE ROUTINE MAINTENANCE TO THE CAR LESS THEN 300 MILES PRIOR TO THE ENGINE SEIZING. THE CHECK ENGINE LIGHT NEVER CAME ON. AS OF TODAY, THEY DON'T KNOW WHAT THE PROBLEM IS EXCEPT THAT THE ENGINE SEIZED. THERE WAS NO PRIOR INCIDENTS WITH THE CAR AND IT WAS ALWAYS SERVICED ON TIME. *TR
NHTSA complaint 10264775TRAVELING APROX 30 MPH, REAR ENDED ANOTHER VEHICLE. SEAT BELTS DID NOT LOCK ON ANY PASSENGERS, AIRBAGS DID NOT DEPLOY. *TR
NHTSA complaint 10264183THE CLUTCH IN MY 2003 KIA RIO HAS FAILED/BROKEN FOUR TIMES NOW. MY FATHER AND I BOUGHT THE VEHICLE BRAND NEW IN MARCH 2003 THE FIRST CLUTCH FAILED AROUND 8000 MILES I BELIEVE, THE SECOND AROUND 24000 MILES, THE THIRD AROUND 40000 MILES, AND NOW IS SITTING IN MY GARAGE UNABLE TO GO INTO ANY GEAR; THE CAR HAS LESS THAN 65000 MILES ON IT. I HAVE BEEN DRIVING STICK SHIFTS FOR 14+ YRS. AND I KNOW HOW TO PROPERLY OPERATE THEM, YET WHENEVER I TAKE THE VEHICLE INTO THE DEALERSHIP I AM TOLD IT IS DRIVER ERROR AND CHARGED AT LEAST $1000 IN REPAIRS. I HAVE HAD AT LEAST THREE OTHER MECHANICS LOOK AT IT AND HAVE BEEN TOLD IT IS A DESIGN/BAD PARTS PROBLEM NOT DRIVING ERROR, HOWEVER I DON'T WANT TO JEOPARDIZE THE WARRANTY BY HAVING IT REPAIRED ANYWHERE BUT THE DEALERSHIP. WITH THE LAST REPAIR (CLUTCH #3) MY FATHER WAS ALLOWED TO SPEAK TO THE DEALERSHIPS MECHANIC AFTER THE CAR WAS PULLED APART AND CAUGHT THE DEALERSHIP IN A LOT OF LIES BASED ON THE TOTAL DAMAGE DONE TO THE CLUTCH AND SURROUNDING PARTS. THERE WAS NO WAY THAT MUCH DAMAGE COULD HAVE BEEN DONE SIMPLY BY DRIVING THE VEHICLE. THEY GAVE HIM SOME FREE PARTS AND LABOR BUT THE BILL WAS STILL OVER $600 AND THE PROBLEM IS STILL THERE AS EVIDENCED BY THE VEHICLE NOT GOING INTO ANY GEAR NOW. I HAVE READ OVER 100 SIMILAR REPORTS FROM OTHER PEOPLE WHO OWN THE SAME MAKE, MODEL, AND YEAR AS MINE. KIA NEEDS TO BE HELD RESPONSIBLE FOR THIS, NOT THE CUSTOMER. I HAVE BEEN LUCKY SO FAR AS TO NOT HAVE ANYONE INJURED, I DRIVE MY FIVE YEAR OLD DAUGHTER IN THAT CAR, BUT I HAVE BEEN LEFT STRANDED IN SEVERAL NOT NICE NEIGHBORHOODS BECAUSE OF THE CLUTCH FAILURE AND HAVE HAD THE CLUTCH GO OUT WHILE IN THE MIDDLE OF A BUSY INTERSECTION. THE PROBLEM COMES ON SUDDENLY WITH LITTLE TO NO WARNING OF THE CLUTCH HAVING PROBLEMS AND IS A SEVERE SAFETY HAZARD, NOT ONLY TO THE PEOPLE INSIDE THE VEHICLE BUT FOR THE OTHER PEOPLE ON THE ROAD. IF THIS CONTINUES, SOMEONE WILL BE SEVERELY INJURED OR KILLED IF IT HAS NOT HAPPENED ALREADY. PLEASE HELP. *TR
NHTSA complaint 10252925TIMING BELT BROKE AT 72000 MILES WITHOUT WARNING. KIA SAYS CHANGE AT 60000 MILES IN KY, BUT WARRANTY IN CA ALLOW FOR 105000 MILE CHANGE. KIA REFUSED TO HONOR WARRANTY. STRANDED FOR 45 MINUTES. HAD TO PAY DIAGNOSTIC TESTING AT KIA DEALER. *TR
NHTSA complaint 10245348TL*THE CONTACT OWNS A 2003 KIA RIO. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP, THE VEHICLE STALLED BUT DID NOT SHUT OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED WITH FUEL PUMP FAILURE. THE FUEL PUMP WAS REPLACED. APPROXIMATELY FOUR MONTHS LATER, THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 69,500.
NHTSA complaint 10234644BOUGHT 2003 KIA RIO NEW. IN JAN 2005 AT ABOUT 53,000 MILES I HEARD A RATTLE AT ABOUT 50 MILES PER HOUR. IN A FEW SECONDS THE ENGINE JUST SHUTDOWN (TIMING BELT BROKE WHICH DESTROYED THE ENGINE) KIA REPLACED UNDER WARRANTY. MAY 21 2008 WHILE DRIVING ABOUT 45 MILES PER HOUR WE HEARD A SQUEAL AND AGAIN THE ENGINE SHUTDOWN. COASTED TO A STOP, ONCE AGAIN THE TIMING BELT WHICH MEANS ANOTHER ENGINE (58,000 SINCE THE LAST ENGINE) NO LONGER UNDER WARRANTY (AN ENGINE COST ALMOST AS MUCH AS THE CAR ITSELF). *TR
NHTSA complaint 10228612TL*THE CONTACT OWNS A 2003 KIA RIO. AFTER PARKING THE VEHICLE, THE PASSENGER SIDE DOOR FAILED TO OPEN AND THE CONTACT WAS TRAPPED INSIDE. THE DOOR WAS ABLE TO BE OPENED FROM THE OUTSIDE. THE DEALER STATED THAT THE FAILURE WAS UNRECOGNIZABLE. A FEW DAYS LATER, THE DRIVER SIDE DOOR FAILED AS WELL. NO REPAIRS WERE MADE ON THE DOORS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,800.
NHTSA complaint 10202931Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.