2023 Kia Soul

52 complaints on file, page 1 of 3.

1. Filed Sep 29, 2026Failure Aug 30, 2026Modesto, CAElectrical system, Unknown or other

   It appears to get really hot and then it starts to smoke abundantly. And then the car struggles to drive forward. And something about instrument cluster

   NHTSA complaint 11767790
2. Filed Sep 19, 2026Failure Sep 6, 2026Laveen, AZPower train

   I will be accelerating and the car will on occasion start to sputter like it is going to die and loose power on me. It has done it three different times the last time it through a code on my OBD monitor read it and said P0304 the 4th cylinder is misfiring. I took it in and they couldn't see the code or even the history of there being a code thrown. Please help my ladst car that did this needed to have the engine replaced and is recall was issued after we sold it to a junk yard, and I can't afford that again.

   NHTSA complaint 11765461
3. Filed Sep 4, 2026Failure Sep 4, 2026San Antonio, TXEngine

   While driving an alarm noise sounds and on the dash a message will appear stating engine off put car in p or n and I cannot accelerate.

   NHTSA complaint 11762252
4. Filed Aug 24, 2026Failure Jul 5, 2024Overland Park, KSElectrical system, Exterior lighting, Warning

   2023 Kia soul purchased brand new. Vehicle does not display speedometer, blinkers don't work, reverse camera doesn't work, nothing displays on dash, continuous alarm sound while vehicle is on. Having no indication of speed traveling or ability to signal turns is a safety concern. failure at approximately 1 year after purchase. Has been in the dealership for repair multiple times without success. Currently been at the dealership for 10 months with no offer of a loaner vehicle and refusal to buy back vehicle or replace vehicle. Dealer is unable to repair and claims it doesn't qualify for lemon law.

   NHTSA complaint 11759038
5. Filed May 26, 2026Failure May 9, 2026Corpus Christi, TXElectrical system, Engine, SteeringCrash1 injured

   Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose and now I don't have a vehicle .

   NHTSA complaint 11740264
6. Filed May 21, 2026Failure May 20, 2026Waianae, HIEngine

   On may 20 2026 car died out multiple times when driving but would start back up. Today may 21 2026 car was lacking power and engine making noise while driving. Then the check engine light came on also the oil light flashed then turned off. Checked the code it said p00114. Then checked oil it was about 1 1/2 quart low after we did complete oil change a month ago. I then found this engine has the same exact problems we are experiencing and have a recall to replace engine, but when we enter our vin it doesn't show for our vehicle.

   NHTSA complaint 11739415
7. Filed May 8, 2026Failure May 8, 2026Summerfield, FLTires

   205/60R16 Noticed that all 4 of my tires the rubber is peeling went to tire place they said they were chunking and they should not be having 23500 miles on my 2023 Kia soul tires have been rotated every 5000 or so miles

   NHTSA complaint 11736602
8. Filed Mar 20, 2026Failure Mar 20, 202645,000 milesLas Vegas, NVInstrument cluster/panel

   The contact owns a 2023 Kia Soul. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The instrument panel went blank while operating the vehicle. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.

   NHTSA complaint 11725778
9. Filed Mar 12, 2026Failure Jan 15, 2026Yardley, PAExterior lighting

   See attached document for complaint.

   NHTSA complaint 11723841
10. Filed Mar 8, 2026Failure Mar 6, 2026Tustin, CAService brakes, Steering, Vehicle speed control

    3/6/26 5:50 am unintended acceleration w such force pulling car toward right side n unable to stop, jumped over side walk, then stopped, it happened very fast, very scary accident, I was in shock and shaking so bad. Wknd disrupted, couldn't sleep n reliving bad experience over n over. Bringing it to the dealer 3/9/26. no damage to anybody or third party, unknown under car damage. Didn't file a report to the Police or DMV. no warning of any kind at all. Afraid to drive the car n how to proceed

    NHTSA complaint 11722861
11. Filed Feb 16, 2026Failure Dec 29, 2025Austin, TXAir bags

    The airbag in this 2023 Kia Soul vehicle had a faulty airbag deployment. The steering wheel airbag exploded upon a minor impact of under 20 mph and no other airbags deployed. The steering wheel airbag never fully deployed or made driver contact, it just simply exploded. The dealership was notified, but declined to research the car immediately following the impact and said that was not part of their repairs and to take the vehicle to a body shop. So, no investigation was done by the dealership to identify the airbag's faulty deployment. Then, the manufacturer refused investigation when a case was filed and waited several weeks after pictures and a full report was filed to say they were dropping the case. Insurance did not declare the claim as a total loss and $7000 of work was performed. There was no assurance that the work performed at the body shop was secure as Kia never reviewed the case. Also, there was no safety camera detection or warning of impact. This model had recalls for the side airbags, but Kia neglected to follow up on this particular faulty airbag from the steering wheel.

    NHTSA complaint 11718259
12. Filed Dec 27, 2025Failure Dec 1, 2025Olympia, WAUnknown or other

    Honking function no longer works, this is a consistent problem noticed first on the beginning of December 2025, when I needed to notify another driver of a potential safety hazard. There is no honking sound available at any speed or at any time. Have an appointment with dealership this week.

    NHTSA complaint 11707260
13. Filed Sep 26, 2025Failure Sep 20, 2025Las Vegas, NVAutomatic emergency braking, Warnings, Service brakes

    When driving my vehicle under normal conditions, the car will unexpectedly slow down on its own, and the system brake lights and hazard lights will activate as if I am about to be in a collision, even though no accident is occurring. I have noticed this issue most frequently when I am stopped at a traffic light and begin to accelerate again. Once I turn the car off and restart it, the warning lights go away, but the issue continues to reoccur.

    NHTSA complaint 11690015
14. Filed Sep 25, 2025Failure Aug 27, 202533,000 milesSan Antonio, TXSteering assist, Power train, Cruise control

    The contact owns a 2023 Kia Soul. The contact stated that the battery discharge and Auto START/STOP warning lights were illuminated. The vehicle was included in NHTSA Campaign Number: 23V531000 (Power Train), for which the dealer replaced the electric oil pump controller as the remedy. After the repair, the cruise control was unintendedly activated. The Lane Keep Assist feature was intermittently activated independently. While refueling, the fuel gauge was half full and took approximately 30-40 minutes before quickly displaying a full tank. The dealer was contacted and confirmed that the recall repair was completed; however, the vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 33,000.

    NHTSA complaint 11689643
15. Filed Sep 23, 2025Failure Jun 21, 2023Debary, FLElectrical system, Assist, Steering

    Since I purchased the car the steering wheel will jerk, when im on a 2 lane road. It always jerks towards on-coming traffic, and it only does this when there is a car coming in the opposite lane and is just about to pass me. I have to fight with the steering wheel to get it back to go straight. Because of this whenever I am on a 2 lane road like this I always drive slow. This is the first car I've owned with this feature so I wasn't sure if that was just a glitch in the feature and just dealt with it. Which ni do realize now that was stupid on my part. Also in the past few days the drivers side door speaker sometimes works fine other times it gets all static and I have to turn all the sound to the passenger side. With that 3 other things have happened in the same time frame, im not sure if they are all connected but they seemed to have happened all at the same time. The passenger side window will go down from the driver's side door control but only sometimes goes back up. The horn stopped working last night along with the beep when you hit lock on the key fob twice. Im not sure if these are just minor things due to my lack of vehicle knowledge or if they are a real concern, so that is why I wanted to bring it to attention, in case anyone else has experienced any of these issues. The car only has 12000 miles, I only travel locally so im not sure if thats problematic or not. But as I said id rather be safe and let these issues be known.

    NHTSA complaint 11689118
16. Filed Sep 10, 2025Failure Sep 4, 2025Wimauma, FLElectrical system

    I am reporting a recurring safety issue with my Kia vehicle that began around Labor Day 2025. The vehicle has abruptly shut down multiple times while I was driving on public roads in Hillsborough County, Florida. These shutdowns occurred without any dashboard warning lights, including while stopped at red lights and while in motion, creating dangerous traffic situations. Despite having a scheduled service appointment on September 5, 2025, I took the vehicle to the dealership a day earlier—on September 4—due to the increasing frequency and severity of the issue. Upon reviewing my service history (dating back to 2022), I found no documentation that the battery had ever been tested, despite regular multi-point inspections performed at the dealership. A battery test performed during the September 4, 2025, visit revealed that the battery was failing. I was required to replace it at a cost of nearly $400. The service team confirmed that the battery was draining and likely the cause of the vehicle shutting down. This issue could have resulted in a serious accident. I believe the failure to identify the battery problem earlier represents a potential safety oversight.

    NHTSA complaint 11686327
17. Filed Aug 7, 2025Failure Aug 6, 2025Rockford, ILRearview system braking, Warnings, Unknown or other

    First I get a safety issue warning with the front camera then I get a safety issue warning with a back camera well those warnings go off and I'm left with an ABS signal on my dashboard orange triangle with a exclamation point in it skid something with the car it shows it's weaving and I'm not sure what the fourth one was. But this has been going on going issue with this dashboard because when it starts flashing everything the car goes into limp mode. Usually if I shut the car off wouldn't turn it back on about 10 minutes later I don't get any flashing lights and the car is no longer limp mode. The problem has ever been found or corrected. the car is not sitting in my driveway waiting for a tow truck to take it to Kia soul over there in perryville Rockford Illinois but they don't provide tow service for the vehicles either. Even when it's a safety issue. I would never buy from this company again it's been one thing after another. This is only a 2 year old car has been driven 2500 miles.

    NHTSA complaint 11679044
18. Filed Jul 5, 2025Failure May 23, 2025Eminence, KYEngine

    Was driving and the pistons shot out of the engine. Oil in the coolant as well.

    NHTSA complaint 11671382
19. Filed Feb 18, 2025Failure Feb 18, 2025Redding, CAUnknown or other

    Radio recall 2025 Uvo work stop

    NHTSA complaint 11643570
20. Filed Jan 8, 2025Failure Jan 7, 2025Redding, CAUnknown or other

    2023 kia soul lx problems clarity dive problems

    NHTSA complaint 11634763