By year
Owner complaints about Krystal vehicles peaked at 1 in 2007
Owner complaints filed with NHTSA, 2007 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Krystal
The complete NHTSA record for Krystal vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Krystal recalls are filed by Krystal Enterprises, part of Krystal.
Owner complaints in the last five years01 on file in all, across 6 models
Recall campaigns30 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Suspension draws the most owner complaints about Krystal vehicles, 100% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The 28 has the most complaints of any Krystal model
Every Krystal model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| 28 | 1999 to 2001 | 1 | 0.0 | 3 | 0 |
| Shuttle BUS | 2006 to 2015 | 0 | None | 10 | 0 |
| 22 | 1999 to 2001 | 0 | None | 3 | 0 |
| 24 | 1999 to 2001 | 0 | None | 3 | 0 |
| 28L | 1999 to 2001 | 0 | None | 3 | 0 |
| Lincoln Town CAR | 1998 to 2000 | 0 | None | 3 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Krystal product
- 15V-750 Nov 12, 2015
Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position
Adaptive equipment · 2,978 vehicles - 01V-384 Dec 13, 2001
Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims…
Equipment · 587 vehicles - 00V-356-002 Dec 30, 2000
Vehicle description: certain limousines stretched over 60 inches fail to comply with the requirements of fmvss no. 109, "new pneumatic tires," and…
Tires · 2,783 vehicles
Source: NHTSA ODI recalls file.