Trailer, Not Applicable, built in United States. Owner complaints on file from Feb 8, 2021 to Jun 22, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-357 | May 13, 2019 | Lance Camper Manufacturing | Other or unknown | 287 | Label or owner notice |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
The contact owns a 2020 Lance Camper equipped with a Dometic cooking stove. The contact received notification of NHTSA campaign number: 20E071000(Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.
NHTSA complaint 11421870TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK CAMPER (1172). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BUT THERE WAS A FAILURE EXPERIENCED ASSOCIATED WITH THE RECALL. THE VEHICLE WAS TAKEN TO GANDER RV & OUTDOORS OF DENVER (9870 W 48TH AVE, WHEAT RIDGE, CO 80033) WHERE THEY REFUSED TO SERVICE THE VEHICLE. THE TRAILER HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 11413025TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). BARBER RV (6500 AUTO CENTER DR, VENTURA, CA 93003) WAS CONTACTED AND INFORMED HIM THAT THE PARTS WOULD BE ORDERED TO FACILITATE THE RECALL REPAIR. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THEY HAD NOT HEARD BACK FROM THE MANUFACTURER REGARDING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11406925TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RVZZ REPAIR SHOP (1265 E TELEGRAPH ST, WASHINGTON, UT 84780) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11395238Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.