Complaints over time
Complaints about the 2019 Lance 1685 peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Lance 1685
Trailer, Not Applicable, built in United States. Owner complaints on file from Mar 19, 2019 to Mar 19, 2019.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2019 trailer
Severity index0.02019 trailers average 7.7
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2019 Lance 1685 name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2019 Lance 1685
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Lance 1685
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 19, 2019Failure Feb 12, 2019450 milesThousand Oaks, CAWheels
I PARKED THE TRAILER AFTER A CAMPING TRIP. JACKED UP THE LEFT SIDE TO PUT BLOCK UNDER THE TIRE FOR LEVELING. AND LEFT REAR DUAL WHEEL WAS FALLING OFF. TRAILER HAD LESS THAN 100MILES. THE DEALER SENT OUT A MECHANIC TO THE HOUSE AND HE STATED THE HUB WAS READY TO COME OFF THE TRAILER. AND THAT I WAS LUCKY. THE DEALER STATED THE KEEPER WASHER WAS BENT AND INSTALLED WRONG AT THE MANUFACTURE CAUSING THE AXLE NUT TO UNSCREW. *BF CONSUMER REPLACED THE WHEEL SEALS ON THE TWO LEFT WHEELS. REPLACED THE RETAINER ON LEFT REAR WHEEL. ADJUST BEARINGS AS NEEDED BRAKE SHOE ADJUSTMENT WERE CHECKED.*JB
NHTSA complaint 11189853
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 2019-01-02 Mar 15, 2019 ยท Service Bulletin/Repair Instructions
Revised BT12 Firmware Update. Users have reported issues with awning operation when using Android devices. Carefree recommends a firmwar update for the BT12 Control Module to resolve these issues.
Source: NHTSA manufacturer communications files.