SUV, gasoline, built in England. Owner complaints on file from Jun 25, 2015 to Aug 3, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-614 | Aug 23, 2016 | In the affected vehicles the transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the… | Powertrain | 10,455 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
64 complaints on file, page 1 of 4.
The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that after refueling, it was discovered that fuel was leaking under the rear of the vehicle. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted about the failure. The failure mileage was 150,000.
NHTSA complaint 11754407The vehicle unexpectedly shifts into neutral. I purchased the vehicle in 2023 at a used car dealership. I mentioned that this was happening to the salesmen roughly 1-2 months after I purchased the vehicle when it first happened I asked him if there were any recalls or any repairs done that I should know about. I was told there were no recalls and no repairs done on the truck. I was told to take it to a dealer to have it check. I called the dealer and mentioned that I saw a recall for this same issue from 2016. I was told there wasn’t a recall on the vin #. The truck is not safe to drive. I’m afraid I will cause a serious accident with the truck unexpectedly shifting into neutral.
NHTSA complaint 11709437The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power after shifting into neutral, as indicated by the gear shift indicator light. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V614000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 115,000.
NHTSA complaint 11695086My window is constantly leaking water. I am not the original owner. I went to get the window repaired and the shops say it’s a recall. I never knew it was one. I now have a problem with wiring and I believe that the leaks have lead to this!
NHTSA complaint 11680727I am reporting a critical and systemic defect affecting Land Rover vehicles equipped with the 2.0L GTDi turbo petrol engine (240 hp), including my 2015 Evoque, My engine suffered catastrophic failure at ~118,000 miles while driving caused by a premature timing chain or tensioner failure. Pistons & valves collides, cams clashed and wouldn't rotate, loss of compression and dangerously instantaneous loss of power/speed/control without warning. The damage required full engine replacement. This significantly increases the risk of crashes & deaths especially at high speeds, traffic congestion, windy roads or hills, night time driving, poor weather conditions. Without warning the driver is helpless without power or ability to move to safety and rear end collision or loss of control is highly likely. Land Rover’s Passport to Service for the 2015 model year does not include timing chain inspection or replacement at any interval—not at 60k, 90k, or even 120k miles. The chain is treated as a “lifetime” component, giving drivers no opportunity to prevent failure. Vehicle had all proper maintenance, recent oil changes at low intervals, and official Land Rover dealership underwent full diagnostics and testing with the conclusion this fault was not user/driver related or to any part myself. Online forums, technician reports, and owner cases show this issue is widespread and recurring across many model years and builds using this engine. The repair is anywhere from 15-20k USD for the evoque (using a reman or new engine). Notably, Land Rover has previously settled class-action lawsuits (e.g., 2012-2014 Lr4 for the or 5.0L V8) where timing chain failures caused major damage—offering full or prorated reimbursement to owners. There are also industry precedents, such as VW/Audi 2.0T engines, in which tensioner defects led to class actions covering engine replacements.
NHTSA complaint 11665567At low speed, pulled out of parking spot into [XXX] and the steering completely failed. Could not move the steering wheel at all. My service person is replacing the complete steering rack ($6500). There are many reports of this on a UK site and report that Land Rover has been paying for the repair. Definitely a safety issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11640724Gear shift stuck in park or will get stuck in reverse after turning car on. Have to turn on and off multiple times before gear shift starts working again
NHTSA complaint 11610675Coolant hose leaking badly had to replace the entire system
NHTSA complaint 11610674The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted from the drive(D) to neutral(N) and the vehicle lost motive power. A bystander helped shift the transmission into park(P) and then into drive(D). The contact was able to drive to the residence. The vehicle failed to restart while at the residence. The vehicle was towed to the dealer, where it was determined that the variable valve timing (VVT) solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
NHTSA complaint 115915021. The EPAS system detached from the steering rack (caused by the three bolts that attach the EPAS to the steering rack being fractured and corroded due to saltwater ingress (inter crystalline corrosion) causing a loss of steering control. 2. This caused loss of steering control and presented a potentially catastrophic driving condition. 3. The problem has been confirmed by a JLR dealer. 4. This problem has been recognized by Canadian authorities who issued a recall (Transport Canada Recall #2018-180). Further, in the UK, the UK Government DVSA secured and agreement from JLR tp "fix upon failure" which may have been changed to a general recall. Lastly, BMW of North America issued a letter in September, 2018 proactively recalling all cars possibly affected by this issue to be inspected by their service departments and corrective action taken free of charge. 5. There were no warning lamps, messages or symptoms prior to failure.
NHTSA complaint 11585662The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated while driving 7 MPH and coming to a stop, the vehicle downshifted into neutral and displayed a message "Gear Fault". The battery warning light illuminated. The vehicle was restarted and driven to the residence. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The vehicle was not included in NHTSA Campaign Number: 16V614000 (Power Train). The manufacturer was made aware of the failure. The approximate failure mileage was 156,000.
NHTSA complaint 11563104While driving on the highway, I heard a loud pop and then my car lost acceleration. When I tried to press on gas, it made a loud whining noise and struggled to get above 40-50 MPH. I took it to mechanic and they said that the turbo had a defect and wasn’t working properly. Had to replace entire turbo
NHTSA complaint 11561738My trunk door will open up on its own. I will come outside in the morning and my trunk will be open,or as we are getting in our getting out of the vehicle the trunk door will come up all by itself. I have a toddler so this posses a serious safty concern. In addition, my power train just stops on its own where the vehicle wont accelerate as it should. i have kept up with all of the service request and needed repairs on the vehicle.
NHTSA complaint 11544376During routine maintenance (motor oil change), I discovered the transfer case leaking oil from a sealing cap. Upon further investigation, I discovered Land Rover is aware of the issue and they have a Technical Bulletin (LTB00834NAS1) for the repair. I contacted Land Rover Corporate and the local dealer, they both refused to repair it free of charge since the vehicle is out of warranty. This is a safety issue and Land Rover should repair it with a recall. If all the oil leaks out (transfer case only holds approx 1 pint), the transfer case would seize and potentially cause a crash.
NHTSA complaint 11524732I was driving on the highway and my turbo went out. My car has not been the same since. I’ve taken it to the deal many times but the engine is not the same and the car shakes when idol and does not properly accelerate
NHTSA complaint 11510703The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated while driving 40 MPH and slowing down to merge into traffic, the accelerator pedal was depressed and the RPM revved however, the vehicle failed to respond. The contact stated the "gear box fault" warning light was illuminated. The contact coasted off to the side of the road. The vehicle came to a stop and the contact turned off the vehicle. When the vehicle was restarted, the vehicle failed to shift into drive and instead remained in neutral. The contact had the vehicle towed to an independent mechanic who diagnosed that the secondary battery needed to be replaced. The battery was replaced but the vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V614000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000. The contact has stated that the vehicle is no longer in their possession.
NHTSA complaint 11465979Steering completely went on my car. Thankfully I was just backing out of the driveway. I had to have the car towed to the dealership b/c it was completely undrivabe. If I had been driving on the highway, I don't know what would have happened. Absolutely no warning lights came on. The issue is a bolt snapped due to corrosion. The Land Rover dealership told me they need to replace the steering gearbox. I have done some research and have found this issue has been recalled in the UK and Canada but not in the US. The dealer acknowledged this is a known issue but that it has not been recalled in US yet.
NHTSA complaint 11460953Two month ago , i bought this 2015 Landover Evoque a week later i smelled fuel gasoline odor , after a close inspection , found gasoline leaking from the right rear of the vehicle's tire above the gas tank , am a mechanic by hobby , started digging in online and found the same issue with other landcovers see below (( Makes/Models/Model Years: LAND ROVER/LR4/2010-2016 LAND ROVER/RANGE ROVER SPORT/2010-2013 Mfr's Report Date: August 12, 2021 NHTSA Campaign Number: 21V-635 Components: FUEL SYSTEM, GASOLINE FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE Potential Number of Units Affected: 111,746 Problem Description: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak. Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.)) I took vehicle to a land rover dealership , they confirmed the leaking issue from fuel sending unit (FLANGE) they found the unit cracked .I did contact Land rover customer relationship ,they confirmed with dealership service adviser that this part is defective ! They refused to take responsibly This issue am having is the exact same issue that was acknowledged by landcover on a different model. I wonder how many other landcover like mine is on the road now, with leaking fuel from the gas tank .Very hazardous and dangerous issue for the publics
NHTSA complaint 11443274Vehicle has stress cracking bilaterally on front bumper where it meets the fender , looks like it is due to heat or excess tension from headlight. Cracks are split down the sides symmetrically and end result is requiring a brand new bumper at thousands of dollars. LTB00738NAS2 Is a technical bulletin describing exact issue but land rover states this bulletin doesn’t matter to me as I am out of factory warranty and there is no recall. The bumper being adrift reduces safety of the vehicle and interferes with alignments of sensors used for parking, collision avoidance, and other ADAS systems.
NHTSA complaint 114338762015 Evoque cam failed and ruined the engine at 68k miles. The cost of the repair exceeds the value of the car (about $17k). No one will fix it for this reason. It shifted into neutral unexpectedly causing a potential traffic hazard. It was impossible to move it out of the roadway without the assistance of a tow truck (parking brakes lock, and gear selector becomes useless.) After some research this seems to be a fairly common known issue. This is very unsafe, and financially devasting on a financed car. There were no warnings and no prior issues up to the time of incident.
NHTSA complaint 11425269Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.