SUV, plug-in hybrid, AWD/All-Wheel Drive, built in United Kingdom. Owner complaints on file from Oct 10, 2025 to Jan 19, 2026.
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3 complaints on file, page 1 of 1.
This is a plug-in hybrid vehicle. Twice now the car has powered on but would not go into gear or move. Selecting drive did nothing and pressing the accelerator had no effect, leaving the vehicle completely immobile. In both instances I was left stranded and had to have the vehicle towed (once on 10/10/25 and again on 11/11/25). This did not happen while driving in traffic, but it created a safety concern because the car was unable to move when it should have. The issue has not been explained or resolved through service.
NHTSA complaint 11711889While driving on the highway, a strong burning smell began inside the vehicle, similar to a brush or forest fire. At first it was unclear whether the smell was coming from outside, but when traffic slowed, smoke was seen coming from the driver-side wheel well and from under the front hood. No warning lights, alerts, temperature warnings, or malfunction messages appeared before or during the smoke. The vehicle was moved off the highway to a side road. Upon opening the hood, light but steady smoke continued from the engine area. The coolant reservoir was full and there were no visible leaks. The vehicle continued to smoke consistently for approximately 50 minutes while waiting for a tow truck. After the vehicle was loaded onto the flatbed and transported back toward the highway, an orange glow became visible inside the cabin, indicating an active fire had started inside the interior. The tow truck driver immediately pulled over, used a fire extinguisher, and unloaded the vehicle from the flatbed for safety. Smoke increased significantly from the cabin and wheels. Both white and black smoke were present. Police and fire department personnel responded to the scene and extinguished the fire. The vehicle was a nearly new plug-in hybrid with low mileage, and there were no dashboard warnings or prior symptoms of failure. The cause of the fire is unknown, but it appears related to a malfunction involving the electrical, battery, thermal-management, or propulsion systems. The event presented a significant safety hazard to occupants, the tow operator, and other motorists.
NHTSA complaint 11701770The contact owns a 2025 Land Rover Range Rover. The contact stated that while depressing the accelerator pedal, the vehicle shut off independently and drove in Hybrid Mode and switched back to Electrical Battery Mode. Several warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the electrical battery converter needed to be replaced. The contact stated that the failure had occurred approximately eight times. The vehicle was repaired for the same failure over nine times. The manufacturer was notified of the failure, opened a case, offered an extended warranty, and the contact was informed that the system had been hacked. The approximate failure mileage was 4,800.
NHTSA complaint 11692512Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.