SUV, gasoline, AWD/All-Wheel Drive, built in United Kingdom. Owner complaints on file from Jan 31, 2019 to May 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-117 | Feb 25, 2021 | Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically | Lighting | 26,805 | Software update |
| 19V-040 | Jan 17, 2019 | Affected vehicles are equipped with V6 or V8 engines whose crankshaft pulley retaining bolt may fracture possibly resulting in engine failure | Engine and cooling | 2,587 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
27 complaints on file, page 1 of 2.
As I was driving down the interstate doing about 75 miles per hour the car lost all power without a warning. It was at night in the middle of no where. I almost had a bad accident but I was able to veer off the road before the car brakes locked. I was unable to use safety flashers.
NHTSA complaint 11737305I am reporting a premature failure of the daytime running light (DRL) system on my Range Rover Velar. Both DRLs have failed within approximately one year of each other, indicating a likely systemic defect rather than normal wear. The DRLs are integrated LED components within the headlamp assembly and are not serviceable independently. When the DRL fails, the entire headlight assembly must typically be replaced. I have been informed that a single replacement headlight assembly can cost approximately $3,000 (parts only, excluding labor). This results in an extremely high repair cost for a lighting component that should last the life of the vehicle. When one DRL fails and the other remains operational, the vehicle presents uneven forward lighting, where one side is illuminated and the other is not. This creates an inconsistent lighting signature and may not meet federal lighting performance and visibility expectations. This asymmetry can impair other drivers’ ability to accurately perceive the vehicle’s position and width, especially in low-visibility daytime conditions such as rain or fog. The failures occurred without any physical damage or external cause, suggesting an internal defect in the LED modules or associated electronics. Reports from other owners indicate this may be a broader issue affecting this model. I want to add the the first incident was September 2024 on the right side. I had it repaired. Now the left side is gone. I have received a ticket my officers for the light being out due to the lighting disparity.
NHTSA complaint 11733787My CAR CAUGHT ON FIRE DUE TO ELECTRICAL AND ENGINE ISSUES.
NHTSA complaint 11731531My 2019 Range Rover Velar P250 R-Dynamic SE began experiencing cooling system issues approximately 5 months after purchase. The vehicle was brought to an authorized Land Rover dealership several times during the warranty period. Despite these visits, the underlying problem — including cracked thermostat housing, leaking coolant hoses, and plastic cooling system components — was never permanently repaired. Over time, the unresolved defect caused catastrophic engine and turbocharger failure, which I paid for out of pocket. The cooling issues are consistent with known Land Rover service bulletins covering: “Thermostat housing / coolant outlet leaks”, “Coolant crossover pipe / O-ring leaks”, “Turbocharger coolant pipe leaks”. The defect substantially affects vehicle reliability, safety, and value. I have attached: Dealer repair orders, Independent shop invoices for cooling repairs, engine and turbocharger replacement invoice, timeline of events showing repeated repair attempts and resulting failures.
NHTSA complaint 11724491Front Passenger Daytime Running Light Chip Failure Range Rover Velar Forums have THOUSANDS of this exact issue. Land Rover has ceased all communications with me regarding this issue, including the executive office.
NHTSA complaint 11707024SUV Rear hatch has a mind of its own and will come down unexpectedly on you when your reaching into the back. This is the kick your foot under the bumper to get it to open feature. I have never been able to get this feature to work when I want it to. However I'm pretty good at getting the hatch to open when I am just washing the car/bumper. From my research this seems to be a very common gripe among various makes and models. Need feature to go or at least a way to disable it.
NHTSA complaint 11703462Both the Cooling elbow and manifold connecting to the engine block were disintegrating causing severe leaks on both the elbow and manifold connections. This is a well known recall for Range Rover Velars that was never addressed on my vehicle. Multiple dealers refused to address the issue forcing me to perform the repairs myself. Campaign ID 23V221000
NHTSA complaint 11701004The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the timing chain and the VVT solenoid needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,200.
NHTSA complaint 11695115The LED headlight on my 2019 Land Rover Velar is no longer working properly. The built-in Daytime Running Light (DRL) has stopped working completely. This is an important safety feature that helps other drivers see my vehicle during the day. I've already been pulled over three times because of this issue, so it's something that really needs to be fixed. The dealership in Maryland told me the only fix is to replace the entire headlight unit, which costs over $6,000. That’s an extremely high cost for a safety-related problem. I’ve seen many similar complaints online from other owners of 2018–2022 Velar and other Range Rover models, all experiencing the same DRL failure. This seems to be a common issue. When the DRL doesn't work, it makes the vehicle less visible and more dangerous to drive during the day. Given the high cost, the safety risk, and how often this seems to happen, I believe this issue needs to be investigated and possibly recalled. I'm very disappointed that such a costly repair is required for a basic safety feature.
NHTSA complaint 11687521The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The low oil pressure warning light and the check engine warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the engine had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
NHTSA complaint 11674230The contact’s mother owns a 2019 Land Rover Range Rover Velar. The contact stated that the check engine warning light was illuminated. There was white smoke coming from underneath the hood of the vehicle due to the engine overheating. The failure occurred within 10 minutes of driving at various speeds. The vehicle was taken to dealer, who diagnosed that the auxiliary radiator, cooling system hose, and radiator deflector had failed. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, who diagnosed that the camshaft timing solenoid had failed and was repaired. The failure remained consistent, and the vehicle was returned to the dealer a third time, who repaired the fuel pump, crank shaft radiator. The failure persisted. The vehicle was taken to a certified mechanic who diagnosed that the coolant and water pump had failed. The vehicle was repaired; however, the failure persisted and was no longer drivable. The contact became aware of NHTSA Campaign Number: 19V040000 (Engine). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 16,000.
NHTSA complaint 11654168Driver side door will not lock. I took it to the dealership and they replaced the door handle and it worked for a little while. The vehicle locks after you start driving but when you unlock or open the door you can’t relock the car. This is a safety issue. I have taken it to many repair shops and they say it is not the mechanism, it is the software issue. Land Rover continues to say it is not. I have found that many people have had the same issue on different forum.
NHTSA complaint 11627073The contact owns a 2019 Land Rover Range Rover Velar. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The vehicle started to lose motive power with the check engine warning light illuminated. The vehicle was restarted but stalled. Additionally, there was an abnormally loud knocking sound coming from the engine while starting the vehicle. The contact also stated that there was an abnormal electrical odor coming from the vehicle. The dealer was contacted; however, a diagnostic result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
NHTSA complaint 11588849The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while the vehicle was parked, her fiancé noticed that the front passenger’s side headlight bulb was blown. The vehicle was taken to the dealer, where it was diagnosed and determined that the headlight bulb was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,500.
NHTSA complaint 11541179I have attempted to resolve my concern wit JLR directly (executive case number 8001094516) but to no avail. I have requested that JLR send out an engineer as advised by the dealer but they have refused to date. I recently took a test drive with the fixed operations director. During that test drive, the frontal alert system only worked two times at speeds at 40mph. Never did it work at lower speeds as per JLR manuals and videos. The director who actually drove the vehicle during the test commented that he did not know why the system did not run as designed. I have had the vehicle for nearly 4 years now and the alert has only worked about 10 times and that is with freeway driving. Also to my knowledge, AEB has never worked. In 2020, a certified dealer did work on the system by taking the front bumper off to adjust the radar but to no avail then COVID. I am concerned for this potentially dangerous safety issue for my family and all others.
NHTSA complaint 11529670Motor mounts for engine and transmission have collapsed
NHTSA complaint 11521442My 2019 Range Rover Velar engine caught on fire while it was parked and off. The vehicle gave no warning and showed no signs of overheating or maintenance that needed to be done. The fire was so bad and hot it totaled the velar and another vehicle.
NHTSA complaint 11492956Crossover coolant lines not covered under warranty and this is common problem! Cop warrant excludes these parts 1800.00 repair for something that’s a known problem
NHTSA complaint 11475874My husband and I were going to the highway and the rear end of the passenger side portion fell apart. I'm still shocked from the weekend incident. My husband and a good friend of ours are working for Big 3 is Vehicle Safety and never ever saw this kind of an incident. Tow truck driver Richard who towed our car witnessed that they never saw this kind of damage. Range Rover retailer is not very receptive except that it is a tire issue and is not covered under warranty. This is my first time buying this Range Rover and I had a horrible experience. While we investigate further to determine the root cause of this incident, Would like to see the FMEA. I don't want this to happen to anyone and I will not be interested in driving this car. Would you be able to share any previous incidents similar to this? Would you please be able to escalate this to the next level of customer satisfaction? Thank you for your prompt response. Do you hvae an email we can upload the pictures and video?
NHTSA complaint 11432844The contact leased a 2019 LAND ROVER Range Rover Velar. The contact stated that while the vehicle was parked with the parking brake activated, the vehicle rolled backward without warning. The contact had taken the vehicle to the dealer and informed the mechanic of the failure. The mechanic inspected the vehicle and the contact was able to show him video footage of the failure. The vehicle was kept in the possession of the dealer for 10 days and the gear shifter was replaced. Soon after the repair, the contact stated that while his pregnant wife had placed the vehicle into park, the vehicle begun to roll backward without warning while she was exiting the driver’s side door. His wife immediately slammed her foot on the brake to stop the vehicle. The contact took the vehicle back to the dealer for a second time where they inspected the black box and found no fault with the vehicle. The case manager had spoken with the manufacturer who recommended changing all four tires. The vehicle was not yet repaired. The vehicle was not diagnosed and remained in the possession of the dealer. The failure mileage was approximately 23,000. Case number [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
NHTSA complaint 11424414Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.