By year
Owner complaints about Lexus vehicles peaked at 1,291 in 2017
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
The complete NHTSA record for Lexus vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Lexus recalls are filed by Toyota.
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Share of all owner complaints on file, by component.
Every Lexus model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| ES350 | 2007 to 2024 | 1,365 | 12.2 | 36 | 11 |
| RX | 1999 to 2027 | 957 | 11.8 | 20 | 4 |
| RX350 | 2004 to 2023 | 808 | 20.2 | 22 | 4 |
| RX300 | 1997 to 2003 | 722 | 12.3 | 25 | 4 |
| IS 250 | 2006 to 2017 | 719 | 9.5 | 38 | 10 |
| ES300 | 1991 to 2013 | 681 | 28.8 | 9 | 13 |
| ES | 1994 to 2025 | 667 | 17.1 | 11 | 3 |
| IS | 1998 to 2027 | 595 | 8.9 | 25 | 0 |
| RX330 | 2004 to 2011 | 526 | 12.5 | 10 | 5 |
| RX Hybrid | 2004 to 2027 | 341 | 17.3 | 24 | 21 |
| LS400 | 1990 to 2001 | 338 | 17.8 | 11 | 4 |
| GS300 | 1993 to 2020 | 333 | 13.2 | 12 | 2 |
| NX | 2015 to 2026 | 248 | 16.5 | 17 | 1 |
| ES330 | 2004 to 2010 | 227 | 26.0 | 3 | 1 |
| IS 350 | 2006 to 2023 | 217 | 8.3 | 60 | 13 |
| LS | 1994 to 2026 | 216 | 11.6 | 27 | 0 |
| GX470 | 2003 to 2009 | 177 | 16.4 | 5 | 0 |
| LS460 | 2007 to 2017 | 174 | 10.3 | 11 | 0 |
| GX | 2003 to 2027 | 171 | 8.8 | 7 | 1 |
| GS 350 | 2006 to 2020 | 161 | 20.5 | 29 | 2 |
| GS | 1994 to 2020 | 157 | 9.6 | 21 | 2 |
| ES 330 | 2004 | 153 | 19.6 | 1 | 1 |
| CT | 2011 to 2016 | 146 | 11.6 | 0 | 6 |
| LS430 | 2001 to 2006 | 136 | 44.1 | 0 | 1 |
| IS 300 | 1998 to 2024 | 122 | 19.7 | 4 | 3 |
| GX460 | 2010 to 2023 | 105 | 10.5 | 28 | 8 |
| SC430 | 2002 to 2015 | 104 | 11.5 | 9 | 0 |
| TX | 2024 to 2027 | 90 | 5.6 | 13 | 0 |
| LX470 | 1998 to 2007 | 86 | 12.8 | 18 | 0 |
| ES 350 | 2007 to 2014 | 86 | 2.3 | 0 | 0 |
| HS 250 Hybrid | 2010 to 2017 | 79 | 13.9 | 4 | 1 |
| HS | 2010 to 2012 | 70 | 7.1 | 3 | 3 |
| SC400 | 1990 to 2001 | 62 | 19.4 | 3 | 0 |
| LX | 1996 to 2027 | 61 | 1.6 | 15 | 0 |
| GS400 | 1993 to 2002 | 57 | 36.8 | 1 | 4 |
| ES Hybrid | 2012 to 2027 | 44 | 29.5 | 13 | 10 |
| Lexus | 1990 to 2003 | 42 | 19.0 | 1 | 0 |
| LS460L | 2007 to 2010 | 39 | 5.1 | 8 | 0 |
| LS 460 | 2007 to 2011 | 38 | 5.3 | 0 | 0 |
| NX200T | 2014 to 2017 | 33 | 30.3 | 1 | 0 |
| GX 470 | 2004 | 33 | 21.2 | 0 | 0 |
| RX 350 | 2013 | 30 | 26.7 | 0 | 0 |
| CT Hybrid | 2010 to 2019 | 27 | 7.4 | 2 | 1 |
| ES250 | 1990 to 2024 | 27 | 40.7 | 2 | 4 |
| GS430 | 2000 to 2009 | 27 | 25.9 | 0 | 0 |
| SC300 | 1991 to 2001 | 27 | 22.2 | 0 | 0 |
| NX300 | 2018 to 2021 | 25 | 12.0 | 2 | 0 |
| RZ | 2023 to 2027 | 24 | 8.3 | 7 | 0 |
| IS 350C | 2010 to 2018 | 23 | 0.0 | 28 | 9 |
| IS 250C | 2010 to 2017 | 23 | 4.3 | 21 | 6 |
| IS F | 2008 to 2018 | 21 | 9.5 | 25 | 7 |
| GS450H | 2007 to 2015 | 20 | 15.0 | 2 | 7 |
| LX570 | 2008 to 2021 | 19 | 0.0 | 26 | 2 |
| LS 430 | 2004 | 18 | 22.2 | 2 | 0 |
| LX450 | 1996 to 2000 | 18 | 16.7 | 0 | 0 |
| SC | 1994 to 2012 | 17 | 17.6 | 22 | 17 |
| GS Hybrid | 2006 to 2019 | 16 | 25.0 | 10 | 5 |
| IS200T | 2015 to 2017 | 16 | 0.0 | 2 | 2 |
| RC | 2015 to 2025 | 15 | 6.7 | 8 | 0 |
| RC 350 | 2014 to 2024 | 14 | 7.1 | 4 | 4 |