Model year

2016 Lincoln MKT

SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Feb 12, 2018 to Jul 23, 2026.

Recall campaigns covering this model year3224k vehicles or units across those campaigns
Owner complaints9Below the median 2016 suv
Severity index22.22016 suvs average 6.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Lincoln MKT peaked in 2018, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232018320192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2016 Lincoln MKT name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
3
Back-over prevention
2
Electrical system
1
Engine and cooling
1
Steering
1
Suspension
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2016 Lincoln MKT

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Lincoln MKT
CampaignFiledSubjectComponentVehiclesRemedy
25V-827Dec 1, 2025Driver and front passenger B-Pillar door trim may detach while drivingStructure11,852Repair or modification
20V-072Feb 10, 2020Rear suspension toe links may fracture due to stress on the rear suspensionSuspension211,207Part replacement
16V-925Dec 22, 2016Improperly brazed turbocharger oil supply tubes may leak oil on engine componentsEngine and cooling1,163Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Lincoln MKT

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

9 complaints on file, page 1 of 1.

  1. Filed Jul 23, 2026Failure Jul 23, 2026103,000 milesKentwood, MIBack over prevention, Structure

    The contact owns a 2016 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V827000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side B-pillar trim had partially detached. Additionally, the contact stated that the rear-view camera was intermittently inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

    NHTSA complaint 11752342
  2. Filed Dec 4, 2025Failure Aug 11, 2025Wilmington, DEWarnings, Electrical system, Engine

    The engine light continues to come on and the only reading it gives off is that the engine is running lean. Nothing seems to be smoking or wrong with the vehicle. It continues to drive well. Then the backup cameras started to go on a blink. It comes off and on intermittently sometimes on while driving forward and less frequently on when in reverse.

    NHTSA complaint 11702945
  3. Filed May 19, 2021Failure May 14, 2021Wilmington, DEUnknown or other

    Panoramic sunroof shattered and it’s broken in pieces now; No longer just shattered I am on the phone with a George Hilliker from the Newark CarMax now. To my dismay there is nothing that can be done since this is not a mechanical defect. So at this point I am going to definitely cancel the extended CarMax care that I did sign up for him to help offset my cost for my deductible to deal with this damage. I would regret not turning around and returning the car on May 4 just because I heard the sound and had no idea what the consequences of that would turn into. I will also convey this in the survey request that I have received from Carmax. Taking this up any further would only cause me more frustration and money, But at this juncture I will definitely speak with a lawyer to see what my options are that way sinceI am now stuck with this vehicle. Granted had I known it had started breaking the glass on the third I would’ve returned it at any Carmax between Colorado and Delaware.

    NHTSA complaint 11417799
  4. Filed Aug 21, 2020Failure Mar 1, 2020Parlin, NJSuspension

    TL* THE CONTACT OWNS A 2016 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR A DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    NHTSA complaint 11350664
  5. Filed Jul 14, 2019Failure Jul 10, 201990 milesHermitage, TNSteering

    WHILE MAKING A TURN ONTO HIGHWAY MY ELECTRIC POWER STEERING COMPLETELY WENT OUT WITH CARS TURNING NEXT TO ME. IT YANKED THE WHEEL OUT OF MY HAND ALMOST CAUSING A CRASH. THEN A WINDOW APPEARS IN LY CAR SAYING YOUR STEERING HAS FAILED PULL OVER SAFELY . LITTLE LATE FOR THAT. AFTER GETTING CAR TO DEALER AND WAITING I SEARCHED AND FOUND ELECTRIC STEERING RECALL FROM 2015 SOME 400K CARS. THE SAME YEAR MINE WAS BUILT. DEALER SAYS NO BUT ITS THE SAME EXACT PROBLEM.

    NHTSA complaint 11231718
  6. Filed Feb 18, 2019Failure Feb 14, 201958,000 milesMartinez, CABody1 injured

    I HAVE OWNED THIS CAR FOR LESS THAN A YEAR AND THE MOONROOF HAS SHATTERED ON ME TWICE ALREADY. THE FRONT ONE TO BE EXACT, BOTH TIMES IT WAS RAINING BUT NORMAL RAIN, I LIVE IN NORTHEN CALIFORNIA. NO OBJECTS HIT MY CAR AND NO ACCIDENT. IT SOUNDS LIKE A LOUD GUNSHOT NEAR YOU AND ITS VERY SCARY I ALMOST CAUSED AN ACCIDENT BECAUSE I SWERVED TO NEXT LANE DUE TO BEING SCARED OF THE LOUD NOISE. FIRST TIME I WAS ON MY WAY TO RENO AND I HAD TO KEEP GOING BUT IT WAS HELL AND ONE OF THE WORST EXPERIENCE OF MY LIFE. PART OF THE GLASS FLEW OFF WITHIN MINUTES OF ME DRIVING SO RAIN GOT INTO MY CAR. I HAD TO TAPE A TARP DOWN WITH GORILLA TAPE TO GET TO A SAFE DESTINATION. THERE WAS GLASS INSIDE THE CAR AND MY LITTLE BROTHER GOT CUT ON HIS ARM, THIS GLASS IS THICK AND HEAVY! THE SECOND TIME WAS 8 MONTHS AFTER I HAD IT REPAIRED. RAINING AGAIN BUT THIS TIME I WAS AT A STOP LIGHT WHEN I HEARD THE GUNSHOT NOISE AND I IMMEDIATELY KNEW WHAT HAPPENED. I WAS SCARED BUT SO VERY UPSET THAT IT HAPPENED AGAIN JUST MONTHS APART. IT'S VERY UPSETTING THAT LINCOLN HAS NOT RECOGNIZED THIS AS A DEFECT ON THIS VEHICLE. I HAVE READ NUMEROUS BLOGS AS ON HERE THE SAME COMPLAINT FROM PEOPLE ALL OVER THE US THAT THIS HAS HAPPENED TO. IT'S SO UNSAFE TO DRIVE AND UPSETTING BECAUSE I REALLY LOVE THE VEHICLE OTHER THAN THAT HUGE DEFECT. ON TOP OF THAT THIS REPAIR IS COSTLY, GLASS ALONE IS $1400-1600 WITHOUT LABOR IN MY AREA. I HOPE THAT LINCOLN WILL SOON TAKE RESPONSIBILITY AND I PLAN TO KEEP FIGHTING THIS FIGHT AS I HAVE A FEELING THIS WILL CONTINUE TO HAPPEN. I FEEL SO UNSAFE DRIVING THIS VEHICLE NOW. I REALLY HOPE MORE PEOPLE COMPLAIN AND SPEAK UP.

    NHTSA complaint 11180980
  7. Filed Jun 27, 2018Failure Jun 23, 201824,123 milesPlymouth, MIVisibility/wiper1 injured

    REAR WINDOW SPONTANEOUSLY SHATTERED. DAYLIGHT HOURS, APPROXIMATELY 70 DEGREES FAHRENHEIT, DRY WEATHER CONDITIONS, PARKED IN SHADED AREA. DRIVER WALKED TO VEHICLE, SAT IN DRIVER SEAT, CLOSED DRIVER-SIDE DOOR, AND STARTED VEHICLE UNEVENTFULLY. LESS THAN ONE MINUTE LATER THE REAR WINDOW SPONTANEOUSLY SHATTERED. DRIVER CUT LEFT HAND ON BROKEN GLASS WHEN ATTEMPTING TO RETRIEVE PERSONAL BELONGINGS IN THE REAR COMPARTMENT.

    NHTSA complaint 11104438
  8. Filed Mar 2, 2018Failure Feb 28, 201864,000 milesDenver, COUnknown or other

    WHILE TRAVELING ON A HIGHWAY, THE MOONROOF ON MY VEHICLE EXPLODED (SOUNDED LIKE A .38 GOING OFF). I IMMEDIATELY PULLED OVER TO SEE WHAT HAD HAPPENED (THINKING MAYBE IT WAS A BLOWN TIRE) ONLY TO FIND THAT THE MOONROOF HAD COMPLETELY SHATTERED (SEE ATTACHED PICTURES). I HAD TWO OTHER PEOPLE IN MY VEHICLE AT THE TIME. FORD KNOWS THAT THIS IS A FLAW AND WON'T RECALL THESE VEHICLES IN WHICH I BELIEVE SHOULD BE MANDATORY AS IT IS A HIGHLY DANGEROUS SAFETY ISSUE.

    NHTSA complaint 11075972
  9. Filed Feb 12, 2018Failure Feb 12, 2018Chicago, ILBody

    MY MOONROOF SHATTERED WITH NO REASON AS I WAS PULL FROM MY DRIVEWAY. OUTSIDE TEMPERATURE 28 DEGREES NOT EVEN COLD FOR A CHICAGO. I WAS DRIVING NO MORE THAN 15 MILES AND NO HARD BRAKES OR BUMPS JUST SUDDENLY CRACKED ALL OVER.

    NHTSA complaint 11072330
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

96 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25E08-S1 Jun 30, 2026 · Other
    Powertrain Control Module (PCM) Reprogramming
  • 25E08 S1 Apr 14, 2026 · Emissions
    NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08 – Supplement #1 Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 - 2020 Model Year Continental Vehicles with 3.7L Engines Powertrain Control Module (PCM) Reprogramming
  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 50861 Jun 16, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • TSB160066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Touchscreen navigation system - arabic language - blank screen
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • 16-0066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improp…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • TSB 20-2233 Jul 13, 2020 · Service Bulletin/Repair Instructions
    This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without acc…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • 20M01 Mar 30, 2020 · Service Bulletin/Repair Instructions
    In the affected vehicles, it may be possible that certain driving maneuvers can result in an overheated catalytic converter, catalyst degradation, and an illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 s…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48070 Jul 2, 2019 · Service Bulletin/Repair Instructions
    Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vario…
  • SSM 48053 Jun 24, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 48049 Jun 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or c…
  • SSM 47993 May 20, 2019 · Service Bulletin/Repair Instructions
    2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor origi…
  • SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen…
  • SSM 47967 May 6, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47948 Apr 26, 2019 · Service Bulletin/Repair Instructions
    SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing tu…
  • SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of…
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • SSM 47797 Feb 7, 2019 · Service Bulletin/Repair Instructions
    Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vario…
  • TSB 19-2026 Feb 7, 2019 · Service Bulletin/Repair Instructions
    Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service …
  • SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro…
  • SSM 47797 Feb 7, 2019 · Service Bulletin/Repair Instructions
    Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vario…
  • TSB 19-2026 Feb 7, 2019 · Service Bulletin/Repair Instructions
    Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service …
  • SSM 47749 Jan 17, 2019 · Service Bulletin/Repair Instructions
    Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursa…
  • SSM 47711 Dec 14, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the cus…
  • SSM 47662 Nov 14, 2018 · Service Bulletin/Repair Instructions
    For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turboch…
  • SSM 47638 Nov 1, 2018 · Service Bulletin/Repair Instructions
    2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outsid…
  • SSM 47538 Sep 21, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 s…
  • SSM 47444 Aug 2, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respon…
  • SSM 47380 Jun 22, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Ins…
  • SSM 47379 Jun 22, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47041 Jan 29, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47041 Jan 29, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47230 Apr 11, 2018 · Service Bulletin/Repair Instructions
    Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may b…
  • SSM 47211 Apr 4, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to W…
  • SSM 47201 Mar 30, 2018 · Service Bulletin/Repair Instructions
    Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only …
  • SSM 47171 Mar 21, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions,…
  • SSM 47167 Mar 19, 2018 · Service Bulletin/Repair Instructions
    Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at versi…
  • SSM 47100 Feb 21, 2018 · Service Bulletin/Repair Instructions
    Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain…
  • SSM 47080 Feb 14, 2018 · Service Bulletin/Repair Instructions
    2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts sho…
Source: NHTSA manufacturer communications files.