Model year

2016 Lincoln MKZ

Sedan, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Jun 29, 2016 to Sep 21, 2026.

Recall campaigns covering this model year73.03M vehicles or units across those campaigns
Owner complaints644.6 times the median 2016 sedan
Severity index12.52016 sedans average 7.1
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2016 Lincoln MKZ peaked in 2023, with 12 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0369122016201720182019202020212022202312202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

22% of complaints about the 2016 Lincoln MKZ name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
14
Steering
12
Electrical system
11
Airbags
9
Engine and cooling
7
Back-over prevention
5
Seat belts
3
Wheels
3
Fuel system
2
Latches and locks
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2016 Lincoln MKZ

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Lincoln MKZ
CampaignFiledSubjectComponentVehiclesRemedy
23V-775Nov 17, 2023Component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while drivingLatches and locks45,173Part replacement
23V-162Mar 10, 2023Front brake hoses may rupture and leak brake fluidBrakes1,280,726Part replacement
20E-025Apr 24, 2020Headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missingLighting130Part replacement
20V-177Mar 23, 2020Component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is…Latches and locks288,110Part replacement
19V-632Aug 29, 2019Road salt or other contaminants may corrode the electric power steering gear motor attachment boltsSteering116,160Part replacement
18V-167Mar 12, 2018Steering wheel retaining bolt may loosen allowing the steering wheel to detach while drivingSteering1,301,986Part replacement
15V-618Oct 1, 2015Affected vehicles have a fuel tank that may have insufficent wall thicknessFuel system658Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Lincoln MKZ

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

64 complaints on file, page 1 of 4.

  1. Filed Sep 21, 2026Failure Jun 2, 2025Livermore, CAEngine

    Catalytic Converter P0420 issue that cannot be fixed.

    NHTSA complaint 11765848
  2. Filed Jul 15, 2026Failure Jun 19, 202672,000 milesVenetia, PAService brakes

    The contact owns a 2016 Lincoln MKZ. The contact stated that while the vehicle was parked, the contact became aware that the brake light had remained illuminated. The contact stated that the failure occurred while the vehicle was unoccupied. In addition, the contact stated that while the vehicle was parked, the gear shifter independently shifted out of park. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed brake pedal bumper stop. The contact was informed that the brake pedal bumper stop was detached and caused the brake light to remain illuminated. The contact was advised to contact the dealer. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 72,000.

    NHTSA complaint 11750514
  3. Filed Jun 25, 2026Failure Jun 17, 2025115,000 milesNew Franklin, OHLatch

    The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the rear passenger's side door independently unlatched and opened. No warning lights were illuminated. The contact stated that while attempting to close the door, the door failed to close or latch as intended. The contact stated that the contact's grandson was seated in the rear passenger's seat during the failure that occurred. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

    NHTSA complaint 11746405
  4. Filed May 11, 2026Failure May 1, 2026Chino Hills, CAUnknown or other, Wheels

    -The front bumper of the car is nearly coming off. This is attached by a "bra" covering the front bumper and if not on the whole front bumper would fall off. The tires/rims are also nearly run down and need to be replaced. -This is caused me great concern when transporting my children as a divorced father to and from the other party's premise. At every turn I believe the bumper may fall off or one of the tires. -UNKNOWN -UNKNOWN -This problem has been happening for at least a year, and I would like for the (front bumper) of the vehicle to be replaced along with four (tires/rims) at the earliest.

    NHTSA complaint 11737041
  5. Filed May 6, 2026Failure May 6, 2025140,000 milesTyrone, GABack over prevention

    The contact owns a 2016 Lincoln MKZ. The contact stated that the back over prevention camera would display a black screen whenever in reverse. The camera would fail the majority of the time when in reverse. The failure related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted, and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

    NHTSA complaint 11735998
  6. Filed Mar 23, 2026Failure Mar 23, 2026110,000 milesDetroit, MISteering

    The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, and the vehicle became difficult to steer. The contact stated that the front end made an abnormal humming sound. The vehicle experienced a loss of power steering assist functionality. The contact pulled over, and the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

    NHTSA complaint 11726289
  7. Filed Mar 10, 2026Failure Aug 1, 2025Geneva, FLElectrical system

    regarding the rear view camera. It stopped working intermittently and now it shows the picture inverted (backwards) I see an extensive list of vehicles that have been recalled, but my vin is not listed. How do I get this repaired?

    NHTSA complaint 11723217
  8. Filed Oct 3, 2025Failure Apr 24, 2025St Pete, FLRearview system braking, Electrical system

    The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getting hit several times

    NHTSA complaint 11691119
  9. Filed Sep 25, 2025Failure Jul 10, 2025morrisville, PAElectrical system

    Rear camera malfunction in that the image is reversed and the reference lines are missing, fertile lines also appear obstructing view

    NHTSA complaint 11689668
  10. Filed Sep 17, 2025Failure May 5, 2023Genola, UTUnknown or other

    My back up camera fails the majority of the time. When in reverse it will say camera not available, or it will just go black. And every once in a while it will actually work. I have goiter used to using the camera to check for cars and children behind me. It is hard to see things behind me when I just look out the back window. Yes had a ford dealer look over it and they told me it would be very expensive to have fixed and that they see this problem often on the MKZ. No warning. It just started working intermittently.

    NHTSA complaint 11687957
  11. Filed Sep 14, 2025Failure Mar 1, 2024Evansville, INRearview system braking

    The issue is the back up camera works correctly sporadically. Often times the screen is blank or says to contact the dealer. I took it to the Ford dealer and said to fix the issue the camera would have to be replaced.

    NHTSA complaint 11687210
  12. Filed Sep 11, 2025Failure Sep 12, 202370,000 milesHomer Glen, ILBack over prevention

    The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-view camera was frozen or distorted. The contact stated that on other occasions the screen was black. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the back over prevention camera needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

    NHTSA complaint 11686595
  13. Filed Sep 10, 2025Failure Jul 19, 2024Parlin, NJUnknown or other

    I have had this problem now for over a year, the backup camera on my 2016 Lincoln MKZ shows a panoramic view of the rear but things are reversed, left is on the right side and visa versa or the screen goes blank and a message states camera unavailable contact dealership. Sometimes it works okay but then goes into one of the two issues mentioned above. I talked with my dealership and they wanted to diagnose it, for a fee, or replace the camera which would be between $500 and $800 but I declined. You have had a few reports of this for the MKZ but just recently Ford issued a recall for this specific issue and symptoms for 2015 to 2019 Mustangs, Lincoln Navigators, Lincoln MKC, Edge, Fusion and others along with the entire F-series pickup trucks. The recall issued indicated a software issue and that any authorized dealership could replace the camera but when talking to my dealership today, Irwin Lincoln/Mazda in Freehold New Jersey, they said since my car/vin isn't currently under the current recall for this they would have to charge me a diagnostic fee and parts/labor to fix what they find. You need to include the 2015 to 2019 MKZ under this recall as I and others have had the exact symptoms indicated on the current recall for the backup camera.

    NHTSA complaint 11686316
  14. Filed Aug 22, 2025Failure Jun 15, 2025101,000 milesEuless, TXElectrical system

    The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at various speeds, the vehicle lost automotive power. Several unknown warning lights were illuminated. Prior to the failure, the vehicle had been taken to a local dealer on several occasions for a START/STOP repair, and other unknown repairs; however, the failure reoccurred. The vehicle was towed back to the same local dealer where it was diagnosed; however, the results were unavailable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

    NHTSA complaint 11682319
  15. Filed Aug 11, 2025Failure Aug 11, 2025Sharpsburg, GAUnknown or other

    We own a 2016 Lincoln MKZ hybrid that is having issues with the backup camera randomly going blank, or significant delays at random times. Ford/Lincoln addressed the exact issue as a software recall in other models under Recall 25S72, but failed to list our vehicle. This is becoming a big issue with safety not having the backup camera working with the way the rear window is placed, it is difficult to see certain areas behind you. Since this was already identified as a software issue by Lincoln/Ford, we would like to see them extend the recall include our vehicle. This randomly has been happening for the last month.

    NHTSA complaint 11679988
  16. Filed Jul 17, 2025Failure Apr 1, 202543,800 milesArlington, TXBack over prevention

    The contact owns a 2016 Lincoln MKZ. The contact stated that while reversing, the rearview camera was inoperable, and the message "Camera Is Unavailable" was displayed. An unknown dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 43,800.

    NHTSA complaint 11674318
  17. Filed Jun 14, 2025Failure Jun 11, 2025Brandon, SDEngine

    My MKZ started slowly losing coolant and running rough particularly upon starting the engine. Two days later the overheating warning came on and I pulled over and shut off the engine. Sioux Falls Ford has diagnosed it as coolant intrusion in the engine requiring a new engine block.

    NHTSA complaint 11666907
  18. Filed Jun 3, 2025Failure Jun 3, 2025120,000 milesLakeville, MNEngine

    The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the engine overheated with smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle lost motive power but was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

    NHTSA complaint 11664541
  19. Filed May 12, 2025Failure Jun 10, 2024Seagoville, TXUnknown or other

    Backup camera is showing opposite side. Left side is on yhe right and right side is on the left

    NHTSA complaint 11660488
  20. Filed Dec 20, 2024Failure Dec 13, 2024Raytown, MOElectrical system

    I’ve had my car for 7 months and the power steering went out. Not able drive until repaired for $2000.

    NHTSA complaint 11631723
Source: NHTSA ODI complaints file.
Investigations

3 NHTSA investigations on file

  • RQ22004 Recall query, Brakes
    Front Brake Jounce Hose Failures
    Opened Aug 8, 2022, closed Mar 24, 2023 · led to a recall
  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
  • RQ19005 Recall query, Latches and locks
    Door Latch Failures
    Opened Dec 19, 2019, closed Feb 7, 2022 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

143 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • 20R01 S1 Aug 8, 2024 · Service Bulletin/Repair Instructions
    Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • 21B09 S2 Apr 12, 2023 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51181 Nov 4, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. To pre…
  • 22N02 S1 Oct 5, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers for Edge and MKX ve…
  • TSB 22-2396 Oct 25, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is movin…
  • TSB 22-2381 Oct 13, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the con…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • 22N02 Sep 30, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
  • 22N02 Aug 24, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake flexible hoses. If…
  • TSB 22-2309 Aug 3, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display scr…
  • 21B09-S1 Jul 28, 2022 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles o…
  • TSB 22-2230 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • SSM 50861 Jun 16, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50744 May 4, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differentia…
  • TSB 22-2162 May 2, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • TSB160066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Touchscreen navigation system - arabic language - blank screen
  • TSB160058 Apr 7, 2016 · Service Bulletin/Repair Instructions
    Wind or whistle noise froim exterior mirror(s) at highway speed
  • TSB160045 Mar 17, 2016 · Service Bulletin/Repair Instructions
    2.0L Ecoboost - Fuel odor
  • TSB160001 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
  • LTR3756 Feb 5, 2016 · Service Bulletin/Repair Instructions
    49 CFR Part 579.5 Monthly Communications - January 2016
  • 21B09 Nov 3, 2021 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with…
  • SSM 50257 Nov 4, 2021 · Service Bulletin/Repair Instructions
    Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decom…
  • TSB 21-2347 Oct 13, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the con…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • TSB 21-2004 Jan 8, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness t…
  • 16-0066 Apr 20, 2016 · Service Bulletin/Repair Instructions
    Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improp…
  • TSB 20-2386 Nov 10, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness t…
  • TSB 20-2372 Oct 21, 2020 · Service Bulletin/Repair Instructions
    This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion …
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2233 Jul 13, 2020 · Service Bulletin/Repair Instructions
    This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without acc…
  • TSB 20-2219 Jun 30, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when …
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48578 Feb 24, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2016 MKZ vehicles equipped with adaptive headlamps may exhibit a Check Headlamp System fault message in the instrument panel cluster (IPC) after the right headlamp is replaced. Diagnostic trouble code (DTC) B1D65 may also be stored in the headlamp…
  • TSB 19-2391 Jan 10, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • SSM 48406 Dec 17, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2016 MKZ vehicles equipped with adaptive headlamps may exhibit a Check Headlamp System fault message in the instrument panel cluster (IPC) after installation of a new right headlamp. Diagnostic trouble code (DTC) B1D65 may also be stored in the he…
  • TSB 19-2390 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermi…
  • SSM 48263 Oct 16, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2016 MKZs vehicles with Adaptive Headlamps may exhibit a Check Headlamp System fault message in the instrument panel cluster (IPC) after one or both headlamps were replaced. Diagnostic trouble codes (DTCs) B1D64 and/or B1D65 may also be stored in …
  • TSB 19-2293 Sep 27, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massag…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48108 Jul 29, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: …
  • SSM 48067 Jul 1, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion and MKZ vehicles may not have a valid 5 digit key code stored in the Ford key code retrieval system. If both keys are lost and the original selling dealer does not have the key code on file, a new lock set may be needed. For Fusion IKT…
  • TSB 19-2172 Jun 13, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 47993 May 20, 2019 · Service Bulletin/Repair Instructions
    2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor origi…
Source: NHTSA manufacturer communications files.