Model year

2019 Lincoln Nautilus

SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Feb 8, 2019 to Sep 16, 2026.

Recall campaigns covering this model year8230k vehicles or units across those campaigns
Owner complaints1022.4 times the median 2019 suv
Severity index2.02019 suvs average 5.0
First 24 months25Complaints in its first two years
Complaints over time

Complaints about the 2019 Lincoln Nautilus peaked in 2025, with 25 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01020302019202020212022202320242025252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

28% of complaints about the 2019 Lincoln Nautilus name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
29
Powertrain
28
Engine and cooling
16
Steering
8
Seat belts
5
Fuel system
4
Stability and traction control
3
Speed control
3
Wheels
3
Airbags
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2019 Lincoln Nautilus

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Lincoln Nautilus
CampaignFiledSubjectComponentVehiclesRemedy
26V-377Jun 9, 2026Lane center assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of timeDriver assistance1,013Software update
26V-372Jun 9, 2026At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank displayElectrical system2,349Software update
25V-442Jun 27, 2025Software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has endedBack-over prevention200,237Software update
20V-550Sep 10, 2020Start/stop accumulator endcap may have missing or loose boltsPowertrain97Part replacement
20V-414Jul 17, 2020Seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more…Airbags19,299Part replacement
19V-076Feb 11, 2019At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank displayElectrical system4,212Software update
19V-031Jan 14, 2019Lane Center Assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of timeDriver assistance2,276Software update
18V-806Nov 14, 2018Plastic cover on the driver frontal air bag module may detach during air bag deploymentAirbags268Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Lincoln Nautilus

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

102 complaints on file, page 1 of 6.

  1. Filed Sep 16, 2026Failure Aug 2, 2026Corpus Christi, TXUnknown or other

    Transmission jerking/ stuttering in lower gears under 35 mph.

    NHTSA complaint 11764792
  2. Filed Sep 2, 2026Failure Aug 29, 202698,222 milesWilmington, NCSteering, Sun/moon roof assembly

    The contact owns a 2019 Lincoln Nautilus. After several days of rain, there was moisture inside the vehicle. The contact detected a foul odor and discovered water on the floorboard. A box in the rear of the vehicle was covered in water, and the inside front windshield was foggy, but the contact was unable to determine how the water had entered the vehicle. Later, while driving approximately 45-55 MPH in the rain, there was limited visibility, and the vehicle slid from left to right. The contact was unable to control the vehicle after the steering wheel became difficult to turn. The steering warning light illuminated, and the message "Steering System Failure Do Not Drive" was displayed. The contact arrived at the destination, but while restarting the vehicle, the messages "Advance Traction Assist," "Advance Hill," and "Lane Assist" were displayed, and the steering, traction control, and several other unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that the steering column control module had failed and that the steering assembly needed to be replaced due to water intrusion from the sunroof. The manufacturer was made aware of the failure. The failure mileage was approximately 98,222.

    NHTSA complaint 11761649
  3. Filed Aug 24, 2026Failure Aug 24, 2026Sorrento, FLPower train

    My 2019 Lincoln Nautilus (equipped with the 8F35 8-speed automatic transmission) has developed a severe, hazardous low-speed transmission shudder and hesitating vibration, primarily occurring under 35 mph. This vehicle has 85,000 miles on it. A certified dealership has diagnosed the vehicle with a failing torque converter, which is a known engineering defect heavily documented under manufacturer Technical Service Bulletin TSB 25-2154. This condition creates an immediate safety hazard. The vehicle intermittently hesitates and suffers from a sudden loss of power/acceleration when trying to accelerate from a stop or merge into low-speed traffic, risking a rear-end collision. Furthermore, the violent shuddering poses a risk of sudden powertrain lock-up or engine stalling while driving in active traffic. The manufacturer has not issued a recall despite knowing this component fails prematurely across this transmission family.

    NHTSA complaint 11759214
  4. Filed Aug 24, 2026Failure Aug 24, 2026Taylor Creek, OHPower train

    The car has started a jerking motion when it is at a stop sign, stop light, or and nu prolonged stoppage of the vehicle. It is worse when I have the auto-stop-start feature turned on. This started roughly 3 months ago.

    NHTSA complaint 11759173
  5. Filed Aug 20, 2026Failure Feb 10, 2026Wimauma, FLEngine

    There is a class action lawsuit regarding the transmission on my vehicle. The transmission is shuddering. My mechanic alerted me of the lawsuit, Lincoln Mercury has not put out a recall, but is aware of the problem. There are no error codes, tried a reset on the transmission. So it is not a software problem, but mechanical. I am concerned my transmission will go out while driving. This started at about 98000 miles, I am now at 106000 miles.

    NHTSA complaint 11758149
  6. Filed Aug 14, 2026Failure Jul 15, 2026King William, VAUnknown or other

    Left side climate control not working. Dashboard had to be removed in order to find the problem. Problem is a small plastic rod that operates the doors that direct the cold air. It is broken. My mechanic (Walkerton Auto Service) tried to order this part from the Ford dealer but was told that the entire box would have to be replaced. The cost of this part is just under $1600. This seems unreasonable. The plastic part seems in my opinion to be a design flaw. My vehicle has less than 100,000 miles on it. The part plus labor cost will be very expensive and just doesn't seem like a cost that I should be responsible for. I wonder if anyone else has had a similar problem. My vehicle is a 2019 Lincoln nautilus

    NHTSA complaint 11756920
  7. Filed Jul 22, 2026Failure Jan 10, 2026Houston, TXPower train

    2019 Lincoln Nautilus shudders between 20 to 45 MPH. We’ve had everything done from oil change, tire rotation, to Front end alignment to tune up. Only one mechanic suggested that there’s a bulletin about a torque. I don’t remember the bulletin #. He expressed that Ford knows about it but won’t service its customers. I called Planet Lincoln and the service guy acknowledged the bulletin and mentioned others who have had the same issue. They would diagnose for 135.00. When asked about estimates. He said without knowing the problem he really couldn’t but did say that having to replace torque/ transmission can run anywhere from 2800 to over 8-10,000.

    NHTSA complaint 11752234
  8. Filed Jul 2, 2026Failure Jun 25, 2026Newcastle, OKEngine

    Known structural defect Coolant intrusion into cylinder bores TSB 22-2229 Blown head gasket

    NHTSA complaint 11747915
  9. Filed Jun 30, 2026Failure Jun 2, 202674,000 milesValricco, FLManufacturer telematics

    The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driving abnormally rough and sluggish. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed telematic control unit. The contact was informed that the telematics control unit needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure, and the contact was informed that there were no available appointments for the next three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

    NHTSA complaint 11747481
  10. Filed Jun 30, 2026Failure May 7, 2026Hamilton, OHPower train

    Transmission shutter at 25 to 45 mph. Known issue with the Transmission. Ford has mechanic memos stating the exact issue my car is experiencing. Took it to the dealer ship, got charged $250 to get told I need a transmission replacement and torque converter for $8000. little over 1 year out of warranty car only has 48,000 miles on it. worried the transmission going to go out causing a safety issue while I figure out what to do to get it fixed

    NHTSA complaint 11747333
  11. Filed Jun 18, 2026Failure Jun 17, 2026Holly Springs, NCEngine

    The engine stalls and shuts down every time the car is stopped. This car has had so many problems and Lincoln has been unresponsive to the multitude of major safety problems

    NHTSA complaint 11745007
  12. Filed Jun 16, 2026Failure Aug 1, 202550,000 milesPeru, MESeat belts

    The contact owns a 2019 Lincoln Nautilus. The contact stated that the front driver's-side seat belt was stuck and failed to extend as needed. The contact used excessive force to extend the seat belt. The vehicle was taken to the dealer, and it was determined that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

    NHTSA complaint 11744490
  13. Filed Jun 9, 2026Failure Jun 9, 202648,000 milesLone Oak, TXFuel gauge, Engine

    The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster intermittently blinked and flickered. The "Adaptive Steering Fault" warning message was displayed, and the steering wheel became misaligned. Additionally, while driving approximately 65 MPH, the vehicle experienced a loss of motive power, and the powertrain warning light illuminated. The vehicle was able to restart. The vehicle was taken to several dealers, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 48,000.

    NHTSA complaint 11742975
  14. Filed May 19, 2026Failure May 18, 2026Pittsburgh, PAPower train

    Car recently started clunking when changing from P to D or R. Took to dealer who broke down the transmission only to be told the torque converter was faulty and there’s “excessive damage” meaning I need a new transmission.

    NHTSA complaint 11738794
  15. Filed Mar 19, 2026Failure Mar 5, 202684,000 milesEast Dennis, MASteering

    The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at slow speeds, the power steering assist failed to operate as needed. There was an audible chime with the power steering message flashing on the instrument panel before the steering wheel seized for several seconds. Despite the failure, the vehicle resumed normal operation soon after the temporary failure. Upon investigation, the contact discovered that a low battery voltage might have caused the power steering failure. The vehicle was taken to the dealer, and the battery was tested. The dealer determined that there was no fault found with the battery. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

    NHTSA complaint 11725548
  16. Filed Mar 18, 2026Failure Feb 28, 2026Glendale, AZEngine

    There was one alert soon after I left Gallup NM, the engine heat light went off very briefly then went off (mile marker 6). The close to Miler marker 340 in AZ the card complete shut down and I had no control over the car. I had to pull over. I was in the middle of no where with no cell service. I was eventually able to reach my father Via Whatsapp/ I tried multiple times to call my husband but had no service. I added water to the radiator and sat the car for several minutes. The outside temperature was 41. I was not near anything. I was able to start the car and drive very slow without the engine light alerting me. I pulled over at the next exit that had a gas station and purchased Antifreeze and water. I called my father again and did a video call to make sure I was doing it correctly. I then drove only 40 miles when the engine light alerted and added more coolant. I drove slowly and once in Flagstaff checked my oil. I was in constant contact with my father and husband. I stopped 8x to fill the vehicle's radiator. I arrived home very late and exhausted. On March 2 I contacted my mechanic but could not get the vehicle into him for inspection until March 9. On March 10, I was notified that there had been recalls and the head gasgette for my car but I do not see any recalls in the system at this time. My mechanic reported the engine was done and he would purchase a used enghine to start a rebuild. He was later alerted to the turbo charge having damage and it needed to be replaced as well. The transmission fluid was black. There are concerns that this car has higher milage on the vehicle due to rust, dark trans fuild and the overall appearance of the engine once it was removed. I proceeded to pay for a Car Fax report. This vehicle has only 53,900 miles and too low for this much damage and concerns. The car was purchased in Nevada and undetermined if known concerns were apparent. It is quite concerning being stranded in the middle of no where and your car stopping.

    NHTSA complaint 11725408
  17. Filed Mar 15, 2026Failure Feb 1, 2024Mcdonough, GAPower train

    Purchased car from a dealer in 2024 with 40k plus miles. Did not notice upon purchasing, but since to 64,750 miles the transmission regularly shifts with harsh,shuddering , or jerking instances. We have not reported this but it is concerning, that it may cause a permanent failure to the transmission. Hoped it had a recall, but no, not for that! Have seen plenty of complaints about this problem, and wish Lincoln would FIX IT!

    NHTSA complaint 11724475
  18. Filed Feb 23, 2026Failure Oct 10, 2025Ferndale, MIPower train

    Constant shattering/jerking when accelerating and trouble light on indicator on car dash indicating torque converter issues after I diagnostic it with a OBD reader. This is a known issue and should’ve been recalled a long time ago.

    NHTSA complaint 11719819
  19. Filed Feb 7, 2026Failure Dec 16, 2023Phoenix, AZPower train

    Component: Power Train / Transmission Vehicle: 2019 Lincoln Nautilus – 8F35 transmission Mileage first noticed: At Test drive and purchase (~61,405 miles) Status: Ongoing defect My 2019 Lincoln Nautilus has exhibited persistent hesitation, jerking, and harsh engagement during acceleration from a stopped position since the time of purchase at approximately 61,000 miles. The condition occurs repeatedly during normal driving and was reported to a Lincoln dealership service department, which stated the concern could not be duplicated and later described the behavior as “normal for that model.” The drivability problem has never been repaired and continues to occur. Ford has issued multiple Technical Service Bulletins relating to harsh shifting, shudder, and drivability concerns in vehicles equipped with the 8F35 transmission, indicating manufacturer awareness of the condition. The hesitation and jerking create a potential safety concern when entering traffic or accelerating from intersections because vehicle response is delayed and unpredictable. I am submitting this complaint to document an ongoing transmission defect affecting safe vehicle operation.

    NHTSA complaint 11716478
  20. Filed Feb 7, 2026Failure Aug 20, 2025Phoenix, AZEngine

    Component: Engine Vehicle: 2019 Lincoln Nautilus – 2.0L EcoBoost Mileage at failure: ~76550 Incident date: August 2025 Narrative (paste this): My 2019 Lincoln Nautilus equipped with the 2.0L EcoBoost engine experienced a sudden low-coolant warning followed by rapid overheating and complete engine shutdown in August 2025 at approximately 70,000 miles. After adding coolant, the warning immediately returned and the vehicle entered reduced-power mode and became inoperable within about 20 miles, requiring towing. An independent repair facility performed diagnostic testing confirming coolant intrusion into the engine cylinders, internal engine failure, and coolant pooling in the cylinder head area. Diagnostic trouble codes included P0217, P0316, and P0128. The engine and turbocharger required full replacement at a cost exceeding $6,900 paid out of pocket. This failure matches Ford Technical Service Bulletins TSB 19-2172 and TSB 19-2346, which acknowledge coolant intrusion in 2.0L EcoBoost engines requiring long-block replacement. The failure created a serious safety hazard because the vehicle overheated and shut down during travel in extreme Arizona summer heat, leaving occupants stranded for hours awaiting a tow truck. This appears to be part of a widespread known defect involving coolant intrusion in Ford 2.0L EcoBoost engines. I am reporting this for safety investigation and defect tracking.

    NHTSA complaint 11716472
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

144 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB 26-2092 V2 Sep 22, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model …
  • TSB 26-2341 v2 Sep 17, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of t…
  • TSB 26-2341 Jul 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of t…
  • TSB 26-2328 Jul 15, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list…
  • TSB 26-2194 Apr 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatt…
  • TSB 26-2171 Apr 17, 2026 · Service Bulletin/Repair Instructions
    This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the follow…
  • TSB 26-2092 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model …
  • SSM 54589 Feb 17, 2026 · Other
    Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to …
  • TSB 25-2627 Feb 9, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble cod…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 25-2552 Nov 10, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trou…
  • TSB 25-2466 Oct 1, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
  • SSM 54262 Oct 2, 2025 · Service Bulletin/Repair Instructions
    Some 2019-2020 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2020 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2020 Explorer vehicles equipped with a 3.0L EcoBoost, and 2020 F-150 vehicles equ…
  • SSM 54116 Aug 7, 2025 · Service Bulletin/Repair Instructions
    Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference fro…
  • TSB 25-2351 Jul 25, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No …
  • 24B47 S1 May 10, 2025 · Other
    CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
  • TSB 25-2154 May 6, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No DTCs present  Traceable shudder event with IDS/FDRS reading. Refer to Figure 1. So…
  • SSM 53474 Mar 7, 2025 · Service Bulletin/Repair Instructions
    Some 2019-2024 Edge and 2019-2023 Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure.
  • 24B47 S1 Dec 4, 2024 · Other
    Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
  • TSB 24-2331 Oct 24, 2024 · Service Bulletin/Repair Instructions
    Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retainin…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • SSM 52820 Aug 23, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
  • 24B47 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles…
  • SSM 52722 Jul 16, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate…
  • SSM 52704 Jul 9, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/respo…
  • SSM 52675 Jun 28, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response fr…
  • TSB 24-2182 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, …
  • SSM 52410 Apr 3, 2024 · Service Bulletin/Repair Instructions
    Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the d…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • TSB 23-2356 Feb 26, 2024 · Service Bulletin/Repair Instructions
    This TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a c…
  • SSM 52076 Nov 17, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit (RDU) actuator learning process. Rep…
  • SSM 52064 Nov 14, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the lat…
  • SSM 52051 Nov 9, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refe…
  • TSB 23-2307 Oct 5, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 …
  • TSB 23-2237 Sep 28, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2022 Nautilus vehicles may exhibit the rubber seal between the spoiler support and the liftgate coming loose. This may be due to poor adhesion between the spoiler and the rubber seal. To correct the condition, follow the Service Procedure to repla…
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SSM 51823 Aug 1, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear d…
  • TSB 23-2075 Mar 9, 2023 · Service Bulletin/Repair Instructions
    Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine…
  • TSB 23-2049 Mar 29, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds.…
  • SSM 51385 Feb 24, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. The WSM replacement procedure has been updated to include the Engine Cooling System Draining…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51248 Dec 12, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To corre…
  • TSB 22-2376 Oct 24, 2022 · Service Bulletin/Repair Instructions
    Some 2019-2022 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds.…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51117 Oct 4, 2022 · Service Bulletin/Repair Instructions
    Some 2021-2022 Bronco Sport 1.5L, 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2022 Maverick vehicles may exhibit an illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored in the all wheel drive (…
  • SSM 51011 Aug 10, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the…
  • SSM 50982 Aug 1, 2022 · Service Bulletin/Repair Instructions
    Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the ch…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • SSM 50959 Jul 22, 2022 · Service Bulletin/Repair Instructions
    Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct thi…
  • TSB 22-2254 Jun 29, 2022 · Service Bulletin/Repair Instructions
    Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 …
  • SSM 50873 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an err…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • SSM 50726 Apr 27, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50485 Feb 11, 2022 · Service Bulletin/Repair Instructions
    Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P…
  • SSM 50394 Jan 14, 2022 · Service Bulletin/Repair Instructions
    Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the rear gate trunk module…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
Source: NHTSA manufacturer communications files.