AutoStatsIQ
Data through Oct 2026
Model year

2018 Look Cargo Trailer

Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 15, 2018 to Aug 19, 2019.

Recalls (2)Complaints (2)Investigations (0)Bulletins (3)
Recall campaigns covering this model year2302 vehicles or units across those campaigns
Owner complaints22.0 times the median 2018 trailer
Severity index0.02018 trailers average 5.0
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2018 Look Cargo Trailer peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2018 Look Cargo Trailer name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
1
Structure
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2018 Look Cargo Trailer

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Look Cargo Trailer
CampaignFiledSubjectComponentVehiclesRemedy
19V-619Aug 22, 2019Axle hanger bracket may fail, possibly resulting in the axle shiftingSuspension170Repair or modification
18V-201Mar 28, 2018Spindle weld on the axle may fail, causing separation of the spindle and pipeSuspension132Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 Look Cargo Trailer

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Aug 19, 2019Failure Jul 2, 2019Granville, OHPower train, Suspension

    TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

    NHTSA complaint 11244961
  2. Filed Aug 15, 2018Failure Aug 15, 20182,500 milesScranton, PABody

    I WAS DRIVING DOWN THE INTERSTATE AND THE ROOF OF THE TRAILER FLEW OFF. IT APPEARS THE TOP METAL SHEET WAS HELD BY ONLY A THIN LAYER OF CAULK OR PUDDY AS THERE ARE NO SCREWS TO SECURE WHERE THE ROOF SHOULD HAVE BEEN. THIS WOULD HAVE KILLED SOMEONE IF THERE WAS ANYONE BEHIND ME. IT IS A 2019 WITH LITTLE USE THAT I PURCHASED LESS THAN 90 DAYS AGO. *TT *DT CARFAX CANNOT PROCESS THIS REQUEST. SAYS IT IS INVALID. *JB

    NHTSA complaint 11120129
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 08072019 TIN Aug 7, 2019 · Service Bulletin/Repair Instructions
    A hard copy of a memo sent to all dealers by email was sent to dealers via US post. This letter stressed the importance that our dealers comply with government regulations to record all tires sold either loose or on a trailer.
  • 20190702 TIN Jun 21, 2019 · Service Bulletin/Repair Instructions
    This was a memo generated to all of our dealers as a reminder to complete the TIN cards, that are included in our warranty packets, and return them to our tire manufacturers. This applies to all makes and models.
  • 20180820 nhtsa r Aug 29, 2018 · Service Bulletin/Repair Instructions
    Informational report to Ryan Rahimpour, Safety Defects Engineer, Office of Deffects Investigation, NHTSA, regarding a roof separation on a trailer. Details of apparent cause, remedy and best practices applications.
Source: NHTSA manufacturer communications files.
About service bulletins