Model year

2020 Maserati Ghibli

Sedan, gasoline, RWD/Rear-Wheel Drive, built in Italy. Owner complaints on file from Jul 28, 2022 to May 8, 2025.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Below the median 2020 sedan
Severity index20.02020 sedans average 8.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Maserati Ghibli peaked in 2025, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123202220232024202532026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2020 Maserati Ghibli name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
2
Back-over prevention
1
Electrical system
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Maserati Ghibli

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Maserati Ghibli

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed May 8, 2025Failure Apr 17, 2025Dallas, TXElectrical system

    The back up camera does not work in my car. It works on occasion, very rare occasion. There is an active recall for this same issue with the manufacturer but according to my VIN it’s not included but I’m having same issues as the other cars are having.

    NHTSA complaint 11659785
  2. Filed Apr 18, 2025Failure Feb 1, 2025Dallas, TXCamera

    The back up camera does not work . It is having the same issues in the current recall for newer models. It works very intermittently. Maybe works one out of 10 - 15 times.

    NHTSA complaint 11655537
  3. Filed Mar 30, 2025Failure Feb 6, 2025Weston, FLEngine

    While driving my 2020 Maserati Ghibli on a busy street, the engine suddenly seized without warning. The vehicle abruptly lost power, and I had to maneuver to the side of the road while traffic was flowing around me. Fortunately, I was able to avoid a collision, but the situation posed a serious risk to my safety and that of other drivers nearby. Component/System Involved: The engine is the primary component that failed. It completely seized and rendered the vehicle inoperable. The engine remains available for inspection upon request. This failure occurred on a heavily trafficked street, which made the sudden loss of power particularly hazardous. Had I been on the highway or in faster-moving traffic, the outcome could have been far worse. I was unable to maintain speed or control acceleration, placing myself and others in danger. The problem was confirmed by a certified Maserati dealership. Their service team diagnosed the issue as a complete engine seizure and confirmed that the engine would need replacement. There were no warning lamps, dashboard messages, or unusual engine behavior prior to the failure. The engine failed suddenly and without any observable symptoms. Manufacturer Response: Maserati has declined to offer any assistance or compensation for the failure, citing the vehicle's warranty status. However, based on my experience and reports from other owners of similar issues, I believe this points to a larger reliability or manufacturing issue that should be formally investigated. They instead offered me to perform certain diagnostics to make a final determination if they are going to offer any assistance. They are asking me to pay $2400 for the diagnostics which I think it's unreasonable. I respectfully request that NHTSA investigate this matter and evaluate whether similar engine seizures in Maserati vehicles are part of a broader safety defect. Regards, [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11651624
  4. Filed Jan 11, 2023Failure Dec 15, 2022Sugarland, TXEngineFire

    While driving around 45mph I began to smell a burning scent. This intensified and smoke began to enter the cabin of the car. I pulled over and called 911. After opening the hood the fire department extinguished a small fire in the engine compartment just forward of the driver steering wheel area.

    NHTSA complaint 11501234
  5. Filed Jul 28, 2022Failure Jul 9, 20225,400 milesFremont, CASun visor

    The contact owns a 2020 Maserati Ghibli. The contact stated while driving approximately 40 MPH, the driver’s side sun visor independently lowered, covering a large section of the driver’s side windshield. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that there was a failure of the sun visor arm. The replacement part was ordered; however, the vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,400.

    NHTSA complaint 11476311
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

113 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • MAS005184 MTB 26-10 Jun 9, 2026 · Other
    Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.
  • MAS005184 MTB 26-10 Jul 9, 2026 · Other
    Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.
  • MAS005184 MTB 26-10 Jun 9, 2026 · Other
    This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.
  • MAS005111_A MTB 26-06 May 6, 2026 · Other
    Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.
  • MAS005125 DS 26-07 Apr 16, 2026 · Other
    This Diagnostic Sheet provides updated diagnostic and repair guidance for a potential wheel hub clicking noise condition on M182 Grecale ICE vehicles (all model years). The procedures outlined are intended to assist technicians in accurately identifying and…
  • MAS005111 MTB 26-05 Apr 21, 2026 · Other
    Maserati Coolant fluid Color Change from pink to purple.
  • MAS005101 DS 26-06 Apr 9, 2026 · Other
    This bulletin provides instructions for diagnosing and correcting issues with the rear exhaust silencer. These issues may include exhaust noise or bypass valve problems (including DTC P1217 and P2D1100).
  • MAS004816_A MTB 26-04 Apr 15, 2026 · Other
    This bulletin outlines the refinishing procedure for restoring the black coating on exhaust tips affected by peeling or flaking paint. This validated process is intended to avoid unnecessary replacement of the entire exhaust silencer assembly
  • MAS005005 MCL 26-04 Feb 24, 2026 · Other
    A new software release “Jakarta 10.04.00” is now available for the MD and MDEVO/MDEVO2/MDEVO3. This update brings: • A new user interface for the software update application. • A cybersecurity layer that protects communication with diagnostic and update se…
  • MAS005035 MTB 26-01 Feb 9, 2026 · Other
    Maserati has created eight new special tools. These tools are mandatory and will be listed in the ModisCS+ Special Tools Catalog. Please also note that this catalog lists all the special tools already in use that are compatible and required for vehicle ma…
  • MAS004996 MCL 25-54 Dec 19, 2025 · Other
    This bulletin provides guidance on proper storage practices for Maserati vehicles in dealer inventory to minimize deterioration of premium interior components (leather, wood and carbon fiber).
  • MAS004937 MCL 25-05 Dec 19, 2025 · Other
    Management and Maintenance of New Maserati In-Stock Vehicles
  • MAS004918 MTB 25-39 Oct 31, 2025 · Other
    The purpose of this communication is to provide a guideline concerning the execution of ECU software updates (ECUs) and to clarify how the EVO checks the availability of software updates for the ECUs installed in the vehicle.
  • MAS004914 MCL 25-51 Oct 14, 2025 · Other
    The Rapid Update campaigns listed in the attachment will be closed according to the following schedule: Field Action LIST – 1° batch Campaign Number Campaign Description Closure Date 517 MCA TBM FOTA update 4.34 SQDF missing data 20/10/2025 529 MC20 MY22 …
  • MAS004912 DS 25-33 Oct 31, 2025 · Other
    This bulletin provides updated diagnostic and repair instructions for identifying and addressing corrosion-related concerns in the low-pressure fuel pump on all Maserati models equipped with internal combustion engines (ICE).
  • MAS004875 MCL 25-44 Sep 25, 2025 · Other
    The purpose of this communication is to clarify the correct procedure for checking the navigation system map version during Pre-Delivery Inspection (PDI). This ensures that the installed maps correspond to the vehicle’s destination country. MODELS AFFECTE…
  • MAS004834 DS 25-27 Aug 5, 2025 · Other
    This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absorbers. It aims to help technicians distinguish between acceptable oil sweating and genuine component leakage requirin…
  • MAS004833 DS 25-26 Jul 31, 2025 · Other
    This bulletin provides a corrective procedure for addressing false knock sensor DTCs caused by moisture accumulation. The procedure involves performing a controlled warm-up cycle to burn off the moisture from the sensor area, helping to resolve DTCs such …
  • MAS004832 DS 25-25 Jul 31, 2025 · Other
    This bulletin provides diagnostic guidance for resolving misfire-related engine warning lights (MIL) that are isolated to one bank of cylinders. In many cases, these conditions are caused by improperly torqued ignition coil ground connections. Proper insp…
  • MAS004828 MTB 25-28 Jul 30, 2025 · Other
    his bulletin provides technical guidance for addressing complaints related to windshield wiper operation at maximum speed only. TECHDOCS SECTION: 08.00-1 – External Vehicle Services. Affected Models • Quattroporte (M156) (All MY) • Ghibli (M157) (All MY) •…
  • MAS004816 MTB 25-30 Jul 30, 2025 · Service Bulletin/Repair Instructions
    This bulletin outlines the refinishing procedure for restoring the black coating on exhaust tips affected by peeling or flaking paint. This validated process is intended to avoid unnecessary. replacement of the entire exhaust silencer assembly. Affected Mo…
  • MAS004814 MTB 25-28 Jul 24, 2025 · Other
    This bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles. Previously, if there was an issue with the ITM, Homelink buttons or the ceiling light buttons, the complete Ceiling …
  • MAS004811 MTB 25-29 Jul 23, 2025 · Other
    This bulletin provides diagnostic guidance for resolving customer concerns related to sunroof noise and water ingress on Levante, Ghibli, and Quattroporte models. It outlines known causes, recommended verification steps, required documentation, and warran…
  • MAS004789 DS 25-19 Jul 11, 2025 · Other
    This diagnostic sheet is intended to assist technicians in identifying and differentiating engine oil leaks and sweating.
  • MAS004675_A DS 25-21 Jul 16, 2025 · Other
    This bulletin provides technical guidance for diagnosing and resolving creaking noises from the lower front suspension arm on Ghibli (M157), Quattroporte (M156), and Levante (M161) models. These noises may occur during low-speed manoeuvres, over bumps, or…
  • MAS004330 MCL 25-31 Jun 10, 2025 · Other
    The Rapid Updates (Campaigns) in the list below will be closed starting from June 16, 2025. Claims received after this date will no longer be accepted. 243 275 288 294 306 326 332 333 337 348 353 355 364 366 371 374 379 385 388 390 395 400 447 448 449 451 4…
  • MAS004745 MTB 25-21 Jun 12, 2025 · Other
    Some vehicles may experience oil leakage from a threaded insert that may be causing a leak in the engine oil pan. This bulletin provides the repair steps to replace the insert and avoid replacing the entire oil pan. MODELS AFFECTED: - Quattroporte (M156) …
  • MAS004589_A MTB 25-22 Jun 5, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides clear instructions on how to perform a proper tightening torque check. Follow this procedure when requested or when analyzing the root cause of a fastener-related issue.
  • MAS004438_A MTB 25-16 Jun 1, 2025 · Service Bulletin/Repair Instructions
    This Technical bulletin serves as a diagnostic guide for managing oil leaks and instructing related repairs. This Bulletin requires a BOL to be opened as “Support Request”
  • MAS004735 MCL 25-28 May 26, 2025 · Service Bulletin/Repair Instructions
    Stop Field Action. The Rapid Updates (Campaigns) in the list below will be closed starting from May 26, 2025. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be remov…
  • MAS004711 MCL 25-25 May 13, 2025 · Service Bulletin/Repair Instructions
    The Rapid Updates (Campaigns) in the list below will be closed starting from May 12, 2025. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be removed for all campaig…
  • MAS003730_A MTB 25-17 May 16, 2025 · Other
    The purpose of this communication is to provide a guideline concerning the execution of ECU software updates (ECUs) and to clarify how the EVO checks the availability of software updates for the ECUs installed in the vehicle.
  • MAS004704 MCL 25-24 May 1, 2025 · Other
    After 7 years from the introduction of the Maserati Diagnosi EVO 2 (2nd generation), we inform you that Panasonic can no longer guarantee the repair of the hardware, therefore the swap service (Warranty repair/replacement exchange) may be discontinued dur…
  • MAS004703 MTB 25-15 May 16, 2025 · Other
    This Technical bulletin serves as a guide and provides additional diagnostic info to update the engine oil level displayed on the ICS (Integrated Center Stack) for Grecale Hybrid Vehicles and GranTurismo, GranCabrio, and Grecale Trofeo versions
  • MAS004438_A MTB 25-16 May 16, 2025 · Other
    his Technical bulletin serves as a diagnostic guide for managing oil leaks and instructing related repairs. This Bulletin requires a BOL to be opened as “Support Request”.
  • MAS004711 MCL 25-25 May 13, 2025 · Other
    The Rapid Updates (Campaigns) in the list below will be closed starting from May 12, 2025. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be removed for all campaig…
  • MAS004109 Apr 19, 2025 · Other
    The purpose of this document is to provide diagnostic information regarding anomalies of the 48V battery. MODELS: M157, M161, M182. MHEV vehicles only. All MYs.
  • MAS004675 DS 25-10 Apr 10, 2025 · Other
    Noise from the front suspensions while maneuvering. his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible front suspension anomalies.
  • MAS004669 MTB 25-13 Apr 24, 2025 · Other
    Wheel Size Vehicle Config Update Info In case of rim replacement, which may involve the use of tires with a different rolling circumference, please note that a Proxy update is always required to adapt the Vehicle Configuration to the new wheel/tire combi…
  • MAS004649 MTB 25-12 Apr 1, 2025 · Other
    Special tool (P/N 900029716) for inserting oil seals into the gearbox.
  • MAS004488 MCL 25-15 Mar 7, 2025 · Other
    This document provides general instructions for the storage of new vehicles, including the new GranTurismo. These instructions should be followed by the personnel responsible for managing Maserati vehicles prior to their final sale to customers. The updat…
  • MAS004589 MTB 25-08 Mar 4, 2025 · Other
    This Technical bulletin serves as a guide and provides info with the aim of providing indications about the proper way to perform a tightening torque check, in the case it is needed or requested. In order to allow a proper and effective analysis of the de…
  • MAS004385 MCL 25-12 Mar 5, 2025 · Other
    This communication is intended to provide important information on the serviceability of the Crossover and Water Pump installed on Maserati vehicles. To properly face a recurring issue affecting the Crossover of V6 engines, from today it’s possible to rep…
  • MAS004616 MTB 25-07 Feb 21, 2025 · Other
    This technical bulletin serves as a guide and provides supplementary information for field management of repairs to Ghibli, Quattroporte and Levante dashboards, specifically addressing the leather detachment issue typically found in the central upper area.
  • MAS004578 MTB 25-05 Feb 12, 2025 · Other
    This Technical bulletin serves as a guide and provides info for certain anomalies reported in by customers on seat linings that can be mistakenly addressed as a product defect.
  • MAS004453 MCL 25-06 Feb 14, 2025 · Other
    This communication is intended to provide important information on the serviceability of the Central Tunnel Moulding installed on Maserati vehicles. From now on cupholder and phone box are available as a spare part, and it is possible to service them inde…
  • MAS004560 DS 25-04 Feb 4, 2025 · Other
    his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible front suspension anomalies. Noise from the front suspensions while maneuvering.
  • MAS004473 MTB 25-01 Jan 28, 2025 · Other
    This technical bulletin serves as a guide and provides supplementary information for field management of repairs to the Ghibli dashboard, specifically addressing the leather detachment issue typically found in the central upper area.
  • MAS004442 MTB 25-02 Jan 28, 2025 · Other
    This technical bulletin serves as a guide and provides supplementary information for field management of repairs to the Ghibli and Quattroporte door panel, specifically addressing the leather detachment issue. For field management of related cases, the te…
  • MAS004438 MTB 25-03 Jan 28, 2025 · Other
    This Technical information bulletin serves as a diagnostic guide for managing engine oil leaks and instructing related repairs.
  • MAS004490 MTB 24-30 Dec 12, 2024 · Other
    his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin “MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty” for further informat…
  • MAS004490 MTB 24-30 Dec 12, 2024 · Other
    his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin “MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty” for further informat…
  • MAS004464 MCL 24-51 Nov 20, 2024 · Other
    As an essential component in the electrical system in Maserati vehicles, the battery plays a crucial role in ensuring reliable performance and safety. To help maintain battery peak condition, and ensure optimal performance, this bulletin covers important …
  • MAS004434 MCL 24-53 Nov 14, 2024 · Other
    The Rapid Updates (Campaigns) in the list below will be closed starting from November 18, 2024. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be removed for all cam…
  • MAS004419 MTB 24-35 Oct 31, 2024 · Other
    This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identified as defective. It establishes criteria for inspecting and diagnosing shock absorbers for potential leakage to help…
  • MAS004299 MCL 24-43 Oct 3, 2024 · Service Bulletin/Repair Instructions
    This bulletin serves as a guide and provides some additional important info for servicing/repairing the rear differential axle seals on certain Maserati vehicles.
  • MAS003867 BOL 24-29 Oct 7, 2024 · Other
    This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible rear exhaust noise anomalies.
  • MAS003038 MTB 24-32 Oct 15, 2024 · Service Bulletin/Repair Instructions
    his Technical bulletin serves as a guide and provides additional repair information regarding Front Grill Chrome Detachment on certain Maserati Ghibli’s
  • MAS004283 MCL 24-38 Jul 9, 2024 · Other
    MDEVO Release 9.8.1 new features • New login interface • Active diagnosis introduction for Go direct function (only for BEV vehicles) • MY25 version for all vehicles, Hard Reset function (Active Diagnosis), specs update, general improvements.
  • MAS004296 MCL 24-49 Jul 15, 2024 · Service Campaign
    The Rapid Updates (Campaigns) in the list below will be closed starting from July 22, 2024. Claims received after this date will no longer be accepted.
Source: NHTSA manufacturer communications files.