Complaints over time
Complaints about the 2019 Maserati Levante peaked in 2020, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Maserati Levante
SUV, gasoline, AWD/All-Wheel Drive, built in Italy. Owner complaints on file from Jan 28, 2020 to Apr 30, 2021.
Recall campaigns covering this model year1427 vehicles or units across those campaigns
Owner complaints5Below the median 2019 suv
Severity index0.02019 suvs average 5.0
First 24 months3Complaints in its first two years
Components
80% of complaints about the 2019 Maserati Levante name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2019 Maserati Levante
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-521 | Jul 11, 2019 | Headlights may be misadjusted above the maximum height allowed, possibly impairing other driver's visibility on the roadway | Lighting | 427 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Maserati Levante
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Apr 30, 2021Failure Jul 31, 202020,000 milesNorth Providence, RIElectrical system, Engine
TL* THE CONTACT OWNS A 2019 MASERATI LEVANTE. THE CONTACT STATED WHILE STOPPED ON A HILL, THE VEHICLE INADVERTENTLY SHUT-OFF AND ROLLED BACKWARDS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. ADDITIONALLY, THE TOUCH SCREEN WAS OVERHEATING. THE TEMPERATURE INCREASED TO APPROXIMATELY 120 DEGREES. THE VEHICLE WAS TAKEN TO BOCH MASERATI (THE AUTOMILE, 441 PROVIDENCE HWY, NORWOOD, MA 02062, (888) 364-7175) AND WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. INVALID VIN.
NHTSA complaint 11414568 - Filed Mar 3, 2021Failure Feb 8, 202119,000 milesMinnetonka, MNElectrical system, Suspension
THE CAR HAS LOST POWER TWICE AT HWY SPEEDS, ALL STEERING AND CONTROL TAKE ALL OF YOUR STRENGTH TO MANAGE AND GET TO A SAFE PLACE. THEY HAVE REPLACED ALL OF THE DRIVE GEAR, ELECTRICAL SENSORS AND AS OF TODAY REPLACING ALL OF THE STEERING GEAR.
NHTSA complaint 11399009 - Filed Aug 4, 2020Failure Jul 24, 20209,600 milesBrooklyn, NYElectrical system, Unknown or other, Vehicle speed control
MY CURRENT VEHICLE IS AT THE DEALERSHIP STILL BEING WORKED ON FOR THE INITIAL AND PAST ISSUES NOT CORRECTED. I HAD TO BRING MY LOANER VEHICLE OF SAME MAKE MODEL AND YEAR BECAUSE THE LOANER HAD SIMILAR ISSUES TO MY OWN VEHICLE . THE VEHICLE STALLED WITH MY WIFE AND CHILD IN A BUSY INTERSECTION( IN MOTION) AND WOULD NOT START FOR OVER 20 MINS . SHE COULD NOT EVEN GET THE VEHICLE IN NEUTRAL TO PUSH IT OUT OF THE WAY ( VEHICLE WOULD NOT ALLOW) . I RETURNED THE VEHICLE BACK ( STALLING TWICE ON THE WAY BUT THANKFULLY IT RESTARTED AFTER A 5 MIN SHUTOFF) . GOING BACK TO MY VEHICLE STILL IN REPAIR WHEN THE TECHNICIAN BROUGHT MY VEHICLE INSIDE AS IT WAS RAINING OUTSIDE THE DAY I RETURNED THE LOANER THEY FOUND THE REAR PASSENGER AREA OF MY VEHICLE UNDER REPAIR JUST FOUND WATER INFILTRATION IN THE INSIDE ELECTRICAL AREAS ADJACENT TO BATTERY ETC AND PANELS OF THE VEHICLE . I ALWAYS NOTICED MY VEHICLE ALWAYS HAD A MUSTY SMELL AND THOUGHT MAYBE THE KIDS SPILLED SOMETHING BUT COULD NEVER GET IT TO GO AWAY . ASIDE FROM SHORTAGES FROM INSIDE WATER INFILTRATION WE ARE NOW CONCERNED WITH MOLD GROWTH IN THE FABRIC AND INTERIOR BODY PANELS NOW KNOWING THIS WAS AN ISSUE . THERE IS COMPOUNDING ISSUES WITH THE VEHICLE THAT MAY OR MAY NOT BE RELATED WITH OTHER ISSUES BEING ADDRESSED SUCH AS ABNORMAL CONDENSATION IN HEADLIGHTS , WINDOW PANELING AND TRIM COMING LOOSE ETC. THE DEALERSHIP STATES IT WAS A BATTERY ( DOESN'T MAKE SENSE) ISSUE BUT THESE ISSUES TAKE AWAY ALL LIFE SAFETY MEASURES AND VEHICLE CONTROL , ONE TIME IS TOO MANY AND WE REFUSE TO PUT OUR CHILDREN IN THIS MAKE AND MODEL ONLY A YEAR OLD REQUIRING SO MUCH REPLACEMENT AND ITEMS FAILING THAT CAN RESULT IN BODILY INJURY OR DEATH DUE TO THE VEHICLES SYSTEMS FAILURE AND MOTOR CONTROL ( BRAKES, THROTTLE CONTROL, POWER STEERING AIR BAG LIGHTING , SUSPENSION AND WINDSHIELD WIPER)
NHTSA complaint 11343134 - Filed Jul 10, 2020Failure Jun 18, 20209,572 milesBrooklyn, NYService brakes, Steering, Unknown or other
CHECK ENGINE LIGHT GOES ON AND ENTIRE INSTRUMENT CLUSTER GOES CHAOTIC. FOLLOWED BY THE VEHICLE LOOSING POWER STEERING, ENGINE CONTROL, AIR BAG FAILURE, THE BRAKES RESETS AND AT SLOW SPEED THE VEHICLE TRIES TO ENGAGE THE EM BRAKE CAUSING THE VEHICLE TO JERK AND STOP DURING MOVEMENT THIS HAS BEEN SCARY WHEN IT HAS HAPPENED ON THE HIGHWAY AND ALMOST CAUSED AN ACCIDENT COMING OUT OF A PARKING LOT. OTHER ISSUES IS NOW THE AUTOMATIC LIGHTS AND MY WINDSHIELD WIPERS DO NO FUNCTION AT ALL IN WHICH I CANNOT DRIVE WHEN IT RAINS. MY SCHEDULE SERVICE IS JULY 15 (CALLED JUNE 23RD) BUT WHEN DESCRIBING THE ISSUES NO SENSE OF URGENCY HAS BEEN TAKEN.I HAVE SUBMITTED PHOTOS AS EVERYTHING I HAVE IS VIDEO OF THE SITUATION. IN SUMMARY THE CAR SEEMS TO BE HAVING COMPLETED ELECTRICAL FAILURE OF EQUIPMENT.
NHTSA complaint 11338542 - Filed Jan 28, 2020Failure Oct 5, 2019Porterville, CAElectrical system, Seat belts
BACK PASSENGER SEAT BELT WILL NOT LATCH PROPERLY, IT CLICKS IN BUT DOESNT LATCH. COMPUTER SYSTEM SHUTS OFF RANDOMLY REQUIRING THE CAR TO BE SHUT OFF, LOCKED FROM FOB AND OPENED/STARTED AGAIN. ALARM GOES OFF RANDOMLY
NHTSA complaint 11302618
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
108 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- MAS005184 MTB 26-10 Jun 9, 2026 · Other
Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante. - MAS005184 MTB 26-10 Jul 9, 2026 · Other
Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante. - MAS005184 MTB 26-10 Jun 9, 2026 · Other
This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante. - MAS005111_A MTB 26-06 May 6, 2026 · Other
Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior. - MAS005125 DS 26-07 Apr 16, 2026 · Other
This Diagnostic Sheet provides updated diagnostic and repair guidance for a potential wheel hub clicking noise condition on M182 Grecale ICE vehicles (all model years). The procedures outlined are intended to assist technicians in accurately identifying and… - MAS005111 MTB 26-05 Apr 21, 2026 · Other
Maserati Coolant fluid Color Change from pink to purple. - MAS005101 DS 26-06 Apr 9, 2026 · Other
This bulletin provides instructions for diagnosing and correcting issues with the rear exhaust silencer. These issues may include exhaust noise or bypass valve problems (including DTC P1217 and P2D1100). - MAS004816_A MTB 26-04 Apr 15, 2026 · Other
This bulletin outlines the refinishing procedure for restoring the black coating on exhaust tips affected by peeling or flaking paint. This validated process is intended to avoid unnecessary replacement of the entire exhaust silencer assembly - MAS005005 MCL 26-04 Feb 24, 2026 · Other
A new software release “Jakarta 10.04.00” is now available for the MD and MDEVO/MDEVO2/MDEVO3. This update brings: • A new user interface for the software update application. • A cybersecurity layer that protects communication with diagnostic and update se… - MAS005035 MTB 26-01 Feb 9, 2026 · Other
Maserati has created eight new special tools. These tools are mandatory and will be listed in the ModisCS+ Special Tools Catalog. Please also note that this catalog lists all the special tools already in use that are compatible and required for vehicle ma… - MAS004996 MCL 25-54 Dec 19, 2025 · Other
This bulletin provides guidance on proper storage practices for Maserati vehicles in dealer inventory to minimize deterioration of premium interior components (leather, wood and carbon fiber). - MAS004937 MCL 25-05 Dec 19, 2025 · Other
Management and Maintenance of New Maserati In-Stock Vehicles - MAS004918 MTB 25-39 Oct 31, 2025 · Other
The purpose of this communication is to provide a guideline concerning the execution of ECU software updates (ECUs) and to clarify how the EVO checks the availability of software updates for the ECUs installed in the vehicle. - MAS004914 MCL 25-51 Oct 14, 2025 · Other
The Rapid Update campaigns listed in the attachment will be closed according to the following schedule: Field Action LIST – 1° batch Campaign Number Campaign Description Closure Date 517 MCA TBM FOTA update 4.34 SQDF missing data 20/10/2025 529 MC20 MY22 … - MAS004912 DS 25-33 Oct 31, 2025 · Other
This bulletin provides updated diagnostic and repair instructions for identifying and addressing corrosion-related concerns in the low-pressure fuel pump on all Maserati models equipped with internal combustion engines (ICE). - MAS004875 MCL 25-44 Sep 25, 2025 · Other
The purpose of this communication is to clarify the correct procedure for checking the navigation system map version during Pre-Delivery Inspection (PDI). This ensures that the installed maps correspond to the vehicle’s destination country. MODELS AFFECTE… - MAS004834 DS 25-27 Aug 5, 2025 · Other
This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absorbers. It aims to help technicians distinguish between acceptable oil sweating and genuine component leakage requirin… - MAS004833 DS 25-26 Jul 31, 2025 · Other
This bulletin provides a corrective procedure for addressing false knock sensor DTCs caused by moisture accumulation. The procedure involves performing a controlled warm-up cycle to burn off the moisture from the sensor area, helping to resolve DTCs such … - MAS004832 DS 25-25 Jul 31, 2025 · Other
This bulletin provides diagnostic guidance for resolving misfire-related engine warning lights (MIL) that are isolated to one bank of cylinders. In many cases, these conditions are caused by improperly torqued ignition coil ground connections. Proper insp… - MAS004828 MTB 25-28 Jul 30, 2025 · Other
his bulletin provides technical guidance for addressing complaints related to windshield wiper operation at maximum speed only. TECHDOCS SECTION: 08.00-1 – External Vehicle Services. Affected Models • Quattroporte (M156) (All MY) • Ghibli (M157) (All MY) •… - MAS004816 MTB 25-30 Jul 30, 2025 · Service Bulletin/Repair Instructions
This bulletin outlines the refinishing procedure for restoring the black coating on exhaust tips affected by peeling or flaking paint. This validated process is intended to avoid unnecessary. replacement of the entire exhaust silencer assembly. Affected Mo… - MAS004814 MTB 25-28 Jul 24, 2025 · Other
This bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles. Previously, if there was an issue with the ITM, Homelink buttons or the ceiling light buttons, the complete Ceiling … - MAS004811 MTB 25-29 Jul 23, 2025 · Other
This bulletin provides diagnostic guidance for resolving customer concerns related to sunroof noise and water ingress on Levante, Ghibli, and Quattroporte models. It outlines known causes, recommended verification steps, required documentation, and warran… - MAS004789 DS 25-19 Jul 11, 2025 · Other
This diagnostic sheet is intended to assist technicians in identifying and differentiating engine oil leaks and sweating. - MAS004675_A DS 25-21 Jul 16, 2025 · Other
This bulletin provides technical guidance for diagnosing and resolving creaking noises from the lower front suspension arm on Ghibli (M157), Quattroporte (M156), and Levante (M161) models. These noises may occur during low-speed manoeuvres, over bumps, or… - MAS004770 MCL 25-32 Jun 25, 2025 · Service Bulletin/Repair Instructions
This bulletin provides important information regarding the rear window wiper washer pipe on Maserati Levante and Grecale models. If a fluid leak is detected at the connection point of the delivery pipe, it is now possible to replace only the affected pipe… - MAS004330 MCL 25-31 Jun 10, 2025 · Other
The Rapid Updates (Campaigns) in the list below will be closed starting from June 16, 2025. Claims received after this date will no longer be accepted. 243 275 288 294 306 326 332 333 337 348 353 355 364 366 371 374 379 385 388 390 395 400 447 448 449 451 4… - MAS004745 MTB 25-21 Jun 12, 2025 · Other
Some vehicles may experience oil leakage from a threaded insert that may be causing a leak in the engine oil pan. This bulletin provides the repair steps to replace the insert and avoid replacing the entire oil pan. MODELS AFFECTED: - Quattroporte (M156) … - MAS004589_A MTB 25-22 Jun 5, 2025 · Service Bulletin/Repair Instructions
This bulletin provides clear instructions on how to perform a proper tightening torque check. Follow this procedure when requested or when analyzing the root cause of a fastener-related issue. - MAS004438_A MTB 25-16 Jun 1, 2025 · Service Bulletin/Repair Instructions
This Technical bulletin serves as a diagnostic guide for managing oil leaks and instructing related repairs. This Bulletin requires a BOL to be opened as “Support Request” - MAS004711 MCL 25-25 May 13, 2025 · Service Bulletin/Repair Instructions
The Rapid Updates (Campaigns) in the list below will be closed starting from May 12, 2025. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be removed for all campaig… - MAS003730_A MTB 25-17 May 16, 2025 · Other
The purpose of this communication is to provide a guideline concerning the execution of ECU software updates (ECUs) and to clarify how the EVO checks the availability of software updates for the ECUs installed in the vehicle. - MAS004704 MCL 25-24 May 1, 2025 · Other
After 7 years from the introduction of the Maserati Diagnosi EVO 2 (2nd generation), we inform you that Panasonic can no longer guarantee the repair of the hardware, therefore the swap service (Warranty repair/replacement exchange) may be discontinued dur… - MAS004438_A MTB 25-16 May 16, 2025 · Other
his Technical bulletin serves as a diagnostic guide for managing oil leaks and instructing related repairs. This Bulletin requires a BOL to be opened as “Support Request”. - MAS004711 MCL 25-25 May 13, 2025 · Other
The Rapid Updates (Campaigns) in the list below will be closed starting from May 12, 2025. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be removed for all campaig… - MAS004109 Apr 19, 2025 · Other
The purpose of this document is to provide diagnostic information regarding anomalies of the 48V battery. MODELS: M157, M161, M182. MHEV vehicles only. All MYs. - MAS004675 DS 25-10 Apr 10, 2025 · Other
Noise from the front suspensions while maneuvering. his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible front suspension anomalies. - MAS004669 MTB 25-13 Apr 24, 2025 · Other
Wheel Size Vehicle Config Update Info In case of rim replacement, which may involve the use of tires with a different rolling circumference, please note that a Proxy update is always required to adapt the Vehicle Configuration to the new wheel/tire combi… - MAS004649 MTB 25-12 Apr 1, 2025 · Other
Special tool (P/N 900029716) for inserting oil seals into the gearbox. - MAS004488 MCL 25-15 Mar 7, 2025 · Other
This document provides general instructions for the storage of new vehicles, including the new GranTurismo. These instructions should be followed by the personnel responsible for managing Maserati vehicles prior to their final sale to customers. The updat… - MAS004589 MTB 25-08 Mar 4, 2025 · Other
This Technical bulletin serves as a guide and provides info with the aim of providing indications about the proper way to perform a tightening torque check, in the case it is needed or requested. In order to allow a proper and effective analysis of the de… - MAS004385 MCL 25-12 Mar 5, 2025 · Other
This communication is intended to provide important information on the serviceability of the Crossover and Water Pump installed on Maserati vehicles. To properly face a recurring issue affecting the Crossover of V6 engines, from today it’s possible to rep… - MAS004616 MTB 25-07 Feb 21, 2025 · Other
This technical bulletin serves as a guide and provides supplementary information for field management of repairs to Ghibli, Quattroporte and Levante dashboards, specifically addressing the leather detachment issue typically found in the central upper area. - MAS004578 MTB 25-05 Feb 12, 2025 · Other
This Technical bulletin serves as a guide and provides info for certain anomalies reported in by customers on seat linings that can be mistakenly addressed as a product defect. - MAS004554 MCL 25-07 Feb 14, 2025 · Other
This communication is intended to provide important information on the serviceability of the Central Tunnel Moulding installed on Levante vehicles. From now on, it is not necessary anymore to replace the complete Central Tunnel Moulding but its single com… - MAS004560 DS 25-04 Feb 4, 2025 · Other
his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible front suspension anomalies. Noise from the front suspensions while maneuvering. - MAS004438 MTB 25-03 Jan 28, 2025 · Other
This Technical information bulletin serves as a diagnostic guide for managing engine oil leaks and instructing related repairs. - MAS004501 BOL 25-02 Jan 14, 2025 · Other
This Diagnostic Sheet serves as a guide and provides additional diagnostic info for Air Suspension system anomalies on Maserati Levante vehicles. - MAS004490 MTB 24-30 Dec 12, 2024 · Other
his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin “MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty” for further informat… - MAS004490 MTB 24-30 Dec 12, 2024 · Other
his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin “MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty” for further informat… - MAS004464 MCL 24-51 Nov 20, 2024 · Other
As an essential component in the electrical system in Maserati vehicles, the battery plays a crucial role in ensuring reliable performance and safety. To help maintain battery peak condition, and ensure optimal performance, this bulletin covers important … - MAS004419 MTB 24-35 Oct 31, 2024 · Other
This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identified as defective. It establishes criteria for inspecting and diagnosing shock absorbers for potential leakage to help… - MAS004320 MCL 24-44 Oct 3, 2024 · Service Bulletin/Repair Instructions
his bulletin provides some additional important info for servicing/repairing the AWD Transfer Case on certain Maserati vehicles for possible oil leak concerns. - MAS003867 BOL 24-29 Oct 7, 2024 · Other
This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible rear exhaust noise anomalies. - MAS004348 MTB 24-31 Sep 9, 2024 · Other
Rear Camera Foggy Or Missing Image. his technical bulletin serves as a guide and provides additional diagnostic information for potential rear camera malfunctions, such as an opaque, distorted, or missing images. The guidance applies to vehicles equipped … - MAS004274 BOL 24-26 Sep 6, 2024 · Other
Air Suspension System - Fuse F41 blown This Diagnostic Sheet serves as a guide and provides additional diagnostic info for Air Suspension system anomalies on Maserati Levante vehicles. - MAS004283 MCL 24-38 Jul 9, 2024 · Other
MDEVO Release 9.8.1 new features • New login interface • Active diagnosis introduction for Go direct function (only for BEV vehicles) • MY25 version for all vehicles, Hard Reset function (Active Diagnosis), specs update, general improvements. - MAS004296 MCL 24-49 Jul 15, 2024 · Service Campaign
The Rapid Updates (Campaigns) in the list below will be closed starting from July 22, 2024. Claims received after this date will no longer be accepted. - MAS004067 MTB 24-23 May 21, 2024 · Service Bulletin/Repair Instructions
The purpose of this document is to provide guidelines for managing concerns regarding oil leakage from the side/axle seals of the rear differential. In these cases, it is recommended to replace only the oil seals instead of the entire assembly. This proce… - MAS003095 MTB 24-21 May 1, 2024 · Other
This Technical bulletin serves as a guide and provides additional diagnostic info for possible steering wheel vibration when braking. This Bulletin serves as an ADDENDUM to MAS002731
Source: NHTSA manufacturer communications files.