Complaints over time
Complaints about the 2017 Mazda CX-3 peaked in 2022, with 6 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Mazda CX-3
Wagon, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Mar 8, 2017 to Mar 19, 2025.
Recall campaigns covering this model year1236k vehicles or units across those campaigns
Owner complaints214.2 times the median 2017 wagon
Severity index9.52017 wagons average 7.4
First 24 months2Complaints in its first two years
Components
48% of complaints about the 2017 Mazda CX-3 name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2017 Mazda CX-3
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-487 | Jul 14, 2023 | Rearview camera image may not display properly by showing a flickering or distorted image | Back-over prevention | 236,100 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Mazda CX-3
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
21 complaints on file, page 1 of 2.
- Filed Mar 19, 2025Failure Mar 15, 2025Thousand Oaks, CAVisibility/wiper
Windshield wiper fluid tank leaks when you pour fluid in empty within about an hour
NHTSA complaint 11649311 - Filed Jul 26, 2024Failure Jun 1, 2024ST Augustine, FLVehicle speed control
LED speedometer in dash showing incorrect speed or unreadable. Advised of chip malfunction.
NHTSA complaint 11604636 - Filed Jun 11, 2024Failure May 7, 2024Lawrenceville, GASteering
Steering system seems to become unhinged. Something in the steering system is not working properly.
NHTSA complaint 11593642 - Filed Apr 11, 2024Failure Apr 11, 2024Troy, MIBack over prevention
The contact owns a 2017 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted while in use. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint 11582377 - Filed Dec 14, 2023Failure Dec 14, 2023Arlington, VAUnknown or other
When starting the car in cold weather, the driver assistance system, to include rear camera display, navigation, hands-free voice commands and calling, continuously restarts for close to 15 minutes rendering safe navigation unavailable. Without a backup navigation system, drivers cannot get turn prompts and safely plan for the next exit or turn. This has happened repeatedly and could be related to the current open recall for the CX-3.
NHTSA complaint 11560157 - Filed Aug 25, 2023Failure Aug 5, 2021Onalaska, WAFuel/propulsion system
The engine on my 2017 CX-3 died while travelling on the interstate at 70mph just before the low fuel light would normally turn on. I pulled to the side of the interstate freaked out at what just happened. I was within a mile of an exit with a gas station and the car started when fuel was added. It's the exact same low pressure fuel pump failure symptom that later CX-3's are being recalled for. I took it to a Mazda dealer and he only recommended that I keep the tank over half full. I've been hoping the recall would be expanded to include my VIN number but there doesn't appear to be enough complaints yet to do this. I've been filling up at 1/4 tank and haven't had an issue again after driving another 40,000+ miles. This model has disappointing range even without this issue.
NHTSA complaint 11540736 - Filed May 29, 2023Failure May 29, 2023Vega Alta, PRExterior lighting
Both headlamp lights have water on it (Condensation ocurring on both headlamps) Please verify if this situation could be considered a safety hazard.
NHTSA complaint 11524290 - Filed May 15, 2023Failure Nov 4, 2022Moretown, VTEngine, Fuel/propulsion system
On November 4, 2022 I was driving in the middle lane of I 87 north of Saratoga Springs. The car stalled and died. I was able to get to the break down lane. After sitting for 5 - 10 minutes, completely frazzled, I tried the ignition and the car started. The gas gauge said I had approximately ¼ tank left. I filled the car up and made it the rest of the way home. This had happened once before on a local road and we had the car towed. The thought was that maybe the car had run out of gas although the gas gauge did not so indicate. When I took the vehicle to the mazda dealer after considerable research, they indicated there were recalls on Denso fuel pump impellers for the model of my car in 2018 and following but not for my 2017 model. The date of that service was 1/17/23. There were no codes still in place that would identify the problem. I am certain that this is the problem. I only drive the car locally now and i keep the gas tank at least ½ full.
NHTSA complaint 11522026 - Filed Jan 3, 2023Failure Nov 27, 2022Cambridge, MAFuel/propulsion system
I was driving my 2017 Mazda CX-3 on the interstate when car suddenly jerked and failed to accelerate. I was driving 70 mph in the left lane when this happened and immediately started to pull over to the righthand shoulder of the road. The car jerked and slowed again when we were in the right lane. By the time I pulled off, the check engine light was on and the car had completely stalled. I was stuck on a narrow shoulder with a dog and two people in the car. We were lucky we made it to the shoulder at all before the car stalled. There was no indication before the car jerked that there was any problem with the vehicle. The car was towed to the dealership and the cause of the check engine light was identified as a leaking fuel pump/fuel rail. I had to have the fuel pump replaced along with a valve cover gasket.
NHTSA complaint 11499965 - Filed Dec 7, 2022Failure Dec 6, 2022Amelia, OHFuel/propulsion system
CAR HAS 24,547 MILES AND THE FUEL PUMP WENT OUT. CAR STALLED WHILE DRIVING AND HAD TO BE TOWED BY AAA. CAR WAS REPAIRED AT OVERBECK AUTO SERVICE 1793 OHIO PIKE, AMELIA, OH 45102. INFO@OVERBECKAUTO.COM
NHTSA complaint 11496367 - Filed Aug 18, 2022Failure Aug 8, 2022Highlands Ranch, COAir bags, Service brakes, Vehicle speed controlCrash
I put my right signals on and came to a near stop, as I did a right turn into the parking space in front of the dry cleaners. I was slowly creeping into the parking space, and pushing the brakes, as I slowed down to a near stop in the parking spot. All of a sudden, as my right foot was still on the brakes, I felt the car lurch forward, and felt myself pulled back into my seat from the velocity, as the car suddenly accelerated forward out of control! I had NO CONTROL OVER THE CAR! I saw myself speeding towards the drycleaners’ glass window storefront! I came to a stop after I had driven over the sidewalk, over some plants, and crashed into the pillar in front of the dry cleaners, completely pulling it off of its foundation. My car’s engine was still running, and the airbags did NOT deploy. This was a case of Sudden Unintended Acceleration where the airbags did not deploy, resulting is serious property damage, but could have been much worse had the pillar not been there to stop my car from breaching the storefront, and potentially hitting a customer or employee.
NHTSA complaint 11479983 - Filed Aug 5, 2022Failure Jul 10, 2022Milton, DEFuel/propulsion system
THIS IS A FUEL PUMP PROBLEM. P/N PELL - 1335ZA. OTHER NUMBERS ON THE LABEL ARE 16.12.22 AND H00073961. I AM IN POSSESSION OF THE FAULTY PART. WE WERE TRAVELLING AT HIGHWAY SPEED ON ROUTE 1 IN DELAWARE. THE CAR STALLED IN THE MIDDLE LANE AND WE ALMOST MADE IT TO THE SHOULDER. MY HUSBAND, 70, HAD TO PUSH IT THE SHOULDER. IT WOULD NOT RESTART. WE HAD MY 95 YEAR OLD MOTHER IN LAW IN THE CAR. THE TEMPERATURE WAS CLOSE TO 100 DEGREES THAT DAY AND SUNNY. WE WERE VERY CONCERNED FOR HER. WE CALLED 911 AND A STATE TROUPER CAME IN ABOUT 20 MINS. HE TOOK MY HUSBAND TO GET A A FEW GALLONS OF GAS AND THE CAR STARTED. BEFORE THE STALL, WE HAD ENOUGH GAS FOR 39 MILES. WE DID NOT RUN OUT OF GAS. THIS HAPPENED ONCE BEFORE ABOUT SIX MONTHS EARLIER ON A LESS BUSY ROAD AND I WAS ABLE TO RESTART IT SO I DID NOT FRET ABOUT IT THAT TIME AND THOUGHT IT WAS JUST A QUIRKY THING. WE MADE IT HOME WITHOUT FURTHER INCIDENT. WE BROUGHT IT TO THE MECHANIC LOCALLY FOR REPLACEMENT OF THE FUEL PUMP. HE VERIFIED THE PROBLEM WITH HIS DIAGNOSTIC EQUIPMENT. THE CHECK ENGINE CODE FOR THE EVENT WAS P0192. TOTAL COST OF REPAIR WAS $900.00. THERE IS A CURRENT FUEL PUMP RECALL ON MAZDAS BUT IT STARTS WITH THE MODEL YEAR 2018. MINE IS A 2017 BUT THE PROBLEM APPEARS TO BE THE SAME! THE COMPONENT IS IN MY POSSESSION BUT NO OTHER PARTIES, BESIDES THE MECHANIC, HAVE EXAMINED IT.
NHTSA complaint 11477801 - Filed Jun 28, 2022Failure Jun 23, 2022Corryton, TNFuel/propulsion system
On 3 separate occasions this car presented as if it were out of fuel while the gas gauge showed it having fuel. It sputtered then lost power as if it ran out of gas. Two of these times were on the interstate while the 3rd time was in a residential area.
NHTSA complaint 11471325 - Filed Jun 22, 2022Failure Jun 20, 202225,792 milesChicago, ILFuel system, Gasoline
The contact owns a 2017 Mazda CX-3. The contact stated while driving 10 MPH and approaching a stop sign, the vehicle lost motive power and stalled. The contact stated he was unaware if there was any warning light illuminated. The contact added fuel to the vehicle and was able to restart the vehicle. The contact took the vehicle to an independent mechanic and was informed that the fuel pressure sensor needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,792.
NHTSA complaint 11470451 - Filed May 10, 2022Failure May 9, 2022139,099 milesBeaumont, CAFuel system, Fuel pump
The contact owns a 2017 Mazda CX-3. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact related the failure to a faulty fuel pump; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 139,099.
NHTSA complaint 11464022 - Filed Nov 4, 2021Failure Nov 4, 2021Springfield, VAElectrical system
I have had this happen multiple times. I try to turn off the car and it will not shut off. It makes noises and beeps, but you can do nothing to turn off the car. This makes the battery die. The first time I freaked out and called Mazda headquarters. They got a tow truck sent to me and my car was taken to Brown's Mazda in Fairfax. They told me the battery was dead and that is why that happened. I have had my battery checked by them numerous times and they say it is A-OK and 100% okay, so how can this be. It happened again and I drove straight to the dealer who told me it wasn't the battery but the starting system. They fixed it and I left and 20 minutes later it happened again. It has now happened again. One day my car is fine and the next it does not start. Then, after trying to start it again today. It went crazy and would not shut off. I was at the dealership recently and another woman had this problem. They told her it was the shifting gear and she had to pay a fair amount. This is ridiculous. This is a Mazda problem not an owner problem. No one seems to know what the real issue is or are afraid to tell. This needs to be looked into. The problem is Mazda owners never know when and where this will happen and it could strand us in bad locations with no recourse. There are no warning lights or messages and it happens at random times. It first started two years ago and has been happening repeatedly. The problem has been relayed to Browns Mazda on several occasions and they tell me it is the battery, but every time I get the battery checked it is perfect. Something is wrong and it is probably due to the electrical starting system which also affects the charging terminals. This is a serious issue and someone needs to take a look into this matter. Please help!
NHTSA complaint 11439428 - Filed Sep 1, 2020Failure Sep 1, 202040,450 milesKansas City, MOEngine, Fuel/propulsion system
WHILE DRIVING 70 MPH ON THE INTERSTATE, VEHICLE STALLED AND STARTED JERKING, UNABLE TO ACCELERATE, LOSING SPEED QUICKLY. FORTUNATELY I WAS ABLE TO MOVE ONTO THE SHOULDER, AVOIDING A SEMI TRUCK APPROACHING QUICKLY BEHIND, AND ANOTHER SEMI TRUCKED PARKED ALONG THE INTERSTATE BLOCKING ACCESS TO THE SHOULDER.
NHTSA complaint 11352576 - Filed Aug 2, 2020Failure Jul 5, 202034,000 milesPassaic, NJEngine, BodyCrash
I WAS IN AN ACCIDENT AT A VERY HIGH SPEED. A DRIVER DIDN'T SEE ME IN HIS LEFT SIDE BLIND SPOT AND WAS VEERING INTO MY LANE AT 85-90MPH. I SWERVED TO THE LEFT TO AVOID THE CAR AND MY CAR WOULDN'T STRAIGHTEN/I COULDN'T GET BACK THE CONTROL. I SMASHED THE GUARDRAIL WITH THE WHOLE LEFT SIDE OF MY CAR AND THE CAR WAS DEEMED TO BE TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS NEVER DEPLOYED DESPITE THE HIGH SPEED AND IMPACT OF THE ACCIDENT.
NHTSA complaint 11342747 - Filed May 20, 2020Failure May 14, 202045,200 milesDallas, TXUnknown or other, Defroster/defogger/hvac system
WARM AIR FROM THE CLIMATE CONTROL VENTS- CAR IS UNDER 45,000 MILES AND NEEDS A NEW EVAPORATOR- MOST CARS WILL NEVER NEED A NEW EVAPORATOR, ESPECIALLY ONE THAT IS UNDER FOUR YEARS OLD. *TR
NHTSA complaint 11325334 - Filed Sep 27, 2017Failure Jul 12, 2017Sacramento, CAElectrical system
2017 MAZDA CX3. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH VEHICLES BLIND SPOT WARNING SYSTEM. *LD THE CONSUMER STATED THE BLIND SPOT SYSTEM DOES NOT APPEAR TO BE OPERATING WELL. THE SYSTEM ONLY SEEMED TO REGISTER WHEN A VEHICLE WAS APPROACHED FROM THE REAR. LEFT AND RIGHT SIDE WARNINGS APPEARED TO BE WORKING AS DESIGNED. WHEN THE CONSUMER'S VEHICLE WAS DOING THE OVERTAKING NO WARNING WAS GIVEN. THIS IS THE SAME FOR THE LEFT AND RIGHT SIDES. UPDATED 09/27/2017*JS
NHTSA complaint 11029788
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
519 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev… - 01-010-26 Aug 10, 2026 · Service Bulletin/Repair Instructions
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between… - SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p… - SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group… - SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste… - SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma… - SA-021-26 Apr 4, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly p… - SA-023-26 Apr 11, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern… - 01-008-26 May 1, 2026 · Service Bulletin/Repair Instructions
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be… - SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an… - SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - 09-005-26 Jan 13, 2026 · Service Bulletin/Repair Instructions
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone… - SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be … - 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi… - SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s… - SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in… - SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and … - 06-002-25 Nov 14, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the amoun… - SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w… - SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B… - SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. - SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f… - SA-037-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dea… - CSP13d Dealer Ltr Jul 14, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov… - SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l… - SA-031-25 Jun 18, 2025 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - CSP13c Dealer Ltr Jun 6, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov… - CSP13b Dealer Ltr May 23, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - CSP13a Parts and Warranty May 23, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - CSP13a Dealer Ltr May 20, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - 09-024-25 May 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused durin… - CSP13 Repair Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c… - CSP13 Parts and Warranty Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c… - CSP13 FAQs Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c… - CSP13 Dealer Letter Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - 07-004-25 Apr 25, 2025 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - SA-020-25 Apr 16, 2025 · Service Bulletin/Repair Instructions
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and … - SA-016-25 Mar 20, 2025 · Service Bulletin/Repair Instructions
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that p… - 09-009-25 Feb 13, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). • The film of the center display may be peeled off. • White dots may appear on the center display. • Spider web-like cracking appeari… - 06-001-25 Jan 24, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. - SA-081-24 Nov 8, 2024 · Service Bulletin/Repair Instructions
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. - SA-079-24 Oct 24, 2024 · Service Bulletin/Repair Instructions
The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction fo… - SA-016-24c Oct 5, 2024 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-068-24 Sep 12, 2024 · Service Bulletin/Repair Instructions
Some customers may complain about scratches on the instrument cluster lens. - SA-062-24 Aug 26, 2024 · Service Bulletin/Repair Instructions
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w… - SA-058-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. - SA-057-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be … - SA-056-24 Aug 13, 2024 · Service Bulletin/Repair Instructions
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove th… - SA-053-24 Aug 12, 2024 · Service Bulletin/Repair Instructions
Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method - SA-052-24 Aug 7, 2024 · Service Bulletin/Repair Instructions
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s… - SA-016-24b Aug 21, 2024 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-008-24a Aug 5, 2024 · Service Bulletin/Repair Instructions
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. - 09-038-24 Aug 8, 2024 · Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal… - SA-050-24 Aug 6, 2024 · Service Bulletin/Repair Instructions
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not … - 09-041-24 Aug 31, 2024 · Service Bulletin/Repair Instructions
Some customers may notice water entry into the front combination lights (as shown below). This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed … - SA-011-24b Jul 29, 2024 · Service Bulletin/Repair Instructions
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf… - SA-011-24a Jun 7, 2024 · Other
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf… - SA-022-24a Jun 7, 2024 · Other
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coatin…
Source: NHTSA manufacturer communications files.