Complaints over time
Complaints about the 2020 Mazda CX-3 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Mazda CX-3
Wagon, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Oct 19, 2022 to Oct 19, 2022.
Recall campaigns covering this model year1236k vehicles or units across those campaigns
Owner complaints1Below the median 2020 wagon
Severity index100.02020 wagons average 10.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Mazda CX-3 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Mazda CX-3
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-487 | Jul 14, 2023 | Rearview camera image may not display properly by showing a flickering or distorted image | Back-over prevention | 236,100 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Mazda CX-3
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 19, 2022Failure Jan 22, 2021Ft. Myers, FLAir bagsCrash1 injured
On 1/22/21, I was driving for Lyft. I had a passenger in this car and I was giving her a ride home. I had a seizure towards the end of the ride, and was completely amnesiac to the crash that occurred. During my seizure, I was unable to check for clearance before I entered a highway and I crashed into another car. In the police report, it states that my air bags didn't go off. As a result, my head hit the windshield and I suffered a traumatic brain injury which was a brain hemorrhage. I had to spend a night in the hospital and I got 13 staples in my head. Now, over a year later I still get migraines and I can no longer drive due to symptoms from my complex PTSD. This has affected all aspects of my life, including my ability to find employment in my field of mental health. I have nine years of experience as a mental health professional, and most of the jobs in my field require a driver's license and car. This accident could have killed me, as well as the passenger in my car and the people in the car that I crashed into. I should have reported this accident earlier, but I was dealing with a deep depression and didn't even know I could report this until after I contacted a lawyer.
NHTSA complaint 11489978
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
320 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev… - 01-010-26 Aug 10, 2026 · Service Bulletin/Repair Instructions
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between… - SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p… - SA-027-26a Jun 17, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testi… - SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group… - SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste… - SA-027-26 Apr 15, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, … - SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma… - SA-021-26 Apr 4, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly p… - SA-023-26 Apr 11, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern… - 01-008-26 May 1, 2026 · Service Bulletin/Repair Instructions
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be… - SSPD8 Repair d Mar 5, 2026 · Warranty Program/Extension
Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6, 2020-2023 CX-30 Dear M… - SSPD8 Dlr Ltr a Mar 5, 2026 · Warranty Program/Extension
Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3, 2018-2021 Mazda6, 2020-2023 CX-30 Dear M… - SA-014-26 Mar 11, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coo… - 01-001-26b Mar 4, 2026 · Service Bulletin/Repair Instructions
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light st… - SSPD8 Repair c Feb 6, 2026 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - PF-26-01 Feb 11, 2026 · Other
The coolant control valve updated part is now available and supersedes PYFD-15-16ZA. As a result, PYFD-15-16ZA is no longer available. PW5S-15-16Z is supplied with a dummy plug pre-installed. Critical Installation Requirement: When replacing PW5S-15-16Z, th… - SSPD8 Repair b Jan 30, 2026 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - SSPD8 Parts and Warr a Jan 30, 2026 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an… - SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - 09-005-26 Jan 13, 2026 · Service Bulletin/Repair Instructions
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone… - 01-001-26a Jan 31, 2026 · Service Bulletin/Repair Instructions
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine temperature gauge fluctuates. • Low coolant temperature indicator (blue) ligh… - 01-001-26 Jan 8, 2026 · Service Bulletin/Repair Instructions
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine temperature gauge fluctuates. • Low coolant temperature indicator (blue) ligh… - SSPD8a Repair Dec 23, 2025 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - SSPD8 Repair Dec 11, 2025 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - SSPD8 Parts and Warr Dec 5, 2025 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - SSPD8 Dlr Ltr Dec 5, 2025 · Warranty Program/Extension
SSPD8 - Check Engine Light ON with DTC P0126:00 - WARRANTY EXTENSION For certain 2018-2025MY CX-5, 2019-2023MY Mazda3, 2019-2022MY CX-3, 2018-2021MY Mazda6, 2020-2023MY CX-30 that are equipped with the suspected coolant control valve, the warranty coverage … - SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be … - 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - 01-003-25b Dec 24, 2025 · Service Bulletin/Repair Instructions
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. • Engine temperature gauge fluctuates. • Low coolant temperature indicator (blue) ligh… - 01-003-25a Dec 4, 2025 · Service Bulletin/Repair Instructions
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light st… - SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi… - SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s… - SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in… - SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and … - 06-002-25 Nov 14, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the amoun… - SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w… - SA-007-25b Oct 23, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat… - SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B… - SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. - SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f… - SA-037-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dea… - CSP13d Dealer Ltr Jul 14, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov… - SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l… - SA-031-25 Jun 18, 2025 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - SA-007-25a Jun 3, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat… - CSP13c Dealer Ltr Jun 6, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov… - CSP13b Dealer Ltr May 23, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - CSP13a Parts and Warranty May 23, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - CSP13a Dealer Ltr May 20, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - 09-024-25 May 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused durin… - CSP13 Repair Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c… - CSP13 Parts and Warranty Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c… - CSP13 FAQs Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c… - CSP13 Dealer Letter Apr 29, 2025 · Warranty Program/Extension
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co… - 07-004-25 Apr 25, 2025 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - SA-020-25 Apr 16, 2025 · Service Bulletin/Repair Instructions
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and … - SSPD8 Repair Mar 11, 2025 · Warranty Program/Extension
SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe …
Source: NHTSA manufacturer communications files.