Model year

2025 Mazda CX-30

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Feb 20, 2025 to Sep 7, 2026.

Recall campaigns covering this model year1171k vehicles or units across those campaigns
Owner complaints262.0 times the median 2025 suv
Severity index7.72025 suvs average 8.9
First 24 months25Complaints in its first two years
Complaints over time

Complaints about the 2025 Mazda CX-30 peaked in 2025, with 16 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

051015202025162026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

46% of complaints about the 2025 Mazda CX-30 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
12
Driver assistance
5
Fuel system
3
Brakes
3
Visibility and wipers
3
Engine and cooling
2
Steering
2
Speed control
2
Wheels
2
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2025 Mazda CX-30

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Mazda CX-30
CampaignFiledSubjectComponentVehiclesRemedy
25V-357May 29, 2025Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery conditionAirbags171,412Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Mazda CX-30

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

26 complaints on file, page 1 of 2.

  1. Filed Sep 7, 2026Failure Sep 2, 2026Deerfield Beach, FLElectrical system, Engine, Power train

    I am writing regarding my 2025 Mazda CX-30, purchased brand new with 0 miles on [XXX]. The vehicle currently has 22,000 miles. I am extremely concerned about the reliability and, most importantly, the SAFETY of this vehicle. August 29, 2025: I brought the vehicle to the dealership after receiving a recall notice. My service slip states only “performed Software update,” with no details regarding the recall. Refers something about the engine being left on over 2 hours will loose power. Mileage was 9,650. [XXX]: The check engine light came on. I was told the vehicle was leaking oil and that it was not a major concern per a 20+year old technician. The dealership replaced the REP Tensioner Belt. [XXX]: While driving on [XXX] on my way to [XXX], my vehicle SUDDENLY LOST POWER AND DIED WHILE I WAS DRIVING. This was an EXTREMELY SERIOUS AND POTENTIALLY LIFE-THREATENING SAFETY INCIDENT. Thankfully, I had not yet entered [XXX] and was not hit by another vehicle. Had my vehicle suddenly died after entering [XXX], I truly believe the outcome could have been catastrophic or fatal. I DO NOT FEEL SAFE DRIVING THIS VEHICLE! I cannot trust a vehicle that unexpectedly loses power and dies while being operated. This incident has completely destroyed my confidence in the safety and reliability of my Mazda. I am formally requesting that Mazda immediately open and begin the Florida Lemon Law/warranty process, thoroughly investigate the cause of this dangerous loss of power, and provide me with a written explanation of what caused the vehicle to die and whether it is safe to operate. Please treat this as an URGENT SAFETY CONCERN and provide an immediate response. Thank you. [XXX] "[XXX]" Livingston INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11762599
  2. Filed Jun 29, 2026Failure Jun 27, 2026Denver, COUnknown or other, Visibility/wiper

    The wiper settings cannot be adjusted every speed is high- (meaning, the wipers always go super fast) unless, its on auto. I dont alwaus want to use auto. My dealership tech now has "refused" to work with me anymore- or has encouraged me to find another dealership bc of all the random little things ive brought up aboht the car. Seems to frustrate him. Just 2 days ago- the car started leaking water thru the top of the liftgate when going through the car wash. (I do opt for touchless- btw)

    NHTSA complaint 11747292
  3. Filed May 27, 2026Failure May 26, 2026Rego Park, NYElectrical system, Service brakes, Steering

    2025 Mazda CX-30 experienced a sudden complete loss of power while driving at highway speed with no prior warning lights or indications of malfunction. Immediately before shutdown, steering became extremely stiff due to loss of power steering assist. Vehicle was steered towards the shoulder during highway speed of 65mph and was electrically inoperable while rolling, this includes the loss of hazards, power steering and electronic brake lock engagement.

    NHTSA complaint 11740473
  4. Filed Apr 7, 2026Failure Apr 5, 2026Cambridge, MAAdaptive cruise control, Warnings, Assist

    On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that both dynamic stability control and ABS are disabled. This issue has occurred roughly 50% of the time it rains/snows, and usually persists for 1-2 days even after fully clearing the windshield where the front camera system is located. This has caused me to have to drive the vehicle several times now in the rain and snow without ABS and dynamic stability control active -- this is a serious safety issue. It is understandable for a front camera malfunction to disable sensing features (like lane keeping), but this should not disable necessary safety features such as ABS and stability control. It is clear that there is a cascading sensor malfunction in this vehicle (possibly related to an earlier similar recall in 2024 models), that causes serious safety concerns.

    NHTSA complaint 11729660
  5. Filed Mar 12, 2026Failure Feb 3, 2026Hamburg, NYElectrical system, Automatic emergency braking, Warnings

    The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. They put a new wiring harness in it ans other components. Very frustrating.

    NHTSA complaint 11723758
  6. Filed Mar 10, 2026Failure Feb 27, 2026El Centro, CAUnknown or other

    While driving on the highway our sunroof exploded with no impact. The glass blew up outwards causing a loud gunshot like sound. We had the sunroof closed (not in use) and there were no vehicles around us for any asphalt or rocks to cause impact.

    NHTSA complaint 11723409
  7. Filed Feb 11, 2026Failure Apr 11, 2025Covington, GAElectrical system

    The contact owns a 2025 Mazda CX-30. The contact stated that the key fob had a slight dent, and after dropping the key fob, the key fob fractured into several pieces. The contact was unable to lock and unlock the vehicle using the key fob. The dealer was contacted and informed of the failure. The dealer advised the contact to purchase a new key fob. The key fob was not replaced. The manufacturer was made aware of the failure. The contact’s spouse's key fob had a similar failure, even though there was no dent in the key fob before the failure. The contact saw many online forums with the same defect. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

    NHTSA complaint 11717201
  8. Filed Feb 5, 2026Failure Jan 26, 2026700 milesLawrence, NYService brakes, Pedals and linkages, Accelerator pedalCrash

    The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The contact stated that his foot had been trapped on two other occasions. The failure mileage was approximately 700.

    NHTSA complaint 11715886
  9. Filed Jan 29, 2026Failure Jan 29, 2026Denver, COUnknown or other, Wheels

    The tire pressure has also been varying quite a bit with inconsistent levels across all tires since purchase over the past 3 months.

    NHTSA complaint 11714374
  10. Filed Jan 29, 2026Failure Jan 29, 2026Denver, COElectrical system, Blind spot detection, Seats

    I have been having repeated issues with the doors not autolocking, liftgate functionality, rear seat sensor, and random (collision?) warnings/sensors - among other settings that keep coming undone (audio options, etc) since the purchase of this car that I have been diligently notating/timestamping- i have close to 200 occurences so far. Just submitting another report to let you know it is STILL happening and IS NOT user error.

    NHTSA complaint 11714353
  11. Filed Dec 19, 2025Failure Dec 19, 2025Denver, COWheels

    Tire psi seems to vary greatly under mild conditions. Drove 10 miles- city. 40mph. 70 degree weather. Increased 3psi.

    NHTSA complaint 11706193
  12. Filed Dec 8, 2025Failure Dec 8, 2025Denver, COElectrical system, Fuel/propulsion system, Unknown or other

    It seems like the computer has defaulted to receive the lowest possible gas mileage- if this is somehow communicating with the fuel system- its definitely affecting how much mileage I could be getting and robbing me of up to 100 miles per tank.

    NHTSA complaint 11703823
  13. Filed Dec 7, 2025Failure Dec 6, 2025Denver, COFuel/propulsion system, Unknown or other

    Car is forecasted to get 290 miles off a full tank after doing nothing but highway driving. 10 miles less than when I first drove it (off the lot and primary highway driving) and 60 miles less than it should according to Mazda statement of 21-30mpg.

    NHTSA complaint 11703502
  14. Filed Dec 6, 2025Failure Dec 5, 2025Denver, COElectrical system, Unknown or other

    It 1833 the doors did not autolock

    NHTSA complaint 11703397
  15. Filed Dec 6, 2025Failure Dec 5, 2025Denver, COElectrical system, Unknown or other

    At 1833 yesterday evening, the doors did not autolock.

    NHTSA complaint 11703396
  16. Filed Dec 5, 2025Failure Dec 5, 2025Denver, COElectrical system, Unknown or other

    Dash button for lift gate not working. Occasionally the doors dont autolock Both of these things have happened multiple times since I drove the car off the lot .

    NHTSA complaint 11703366
  17. Filed Dec 5, 2025Failure Nov 9, 2025Denver, COBlind spot detection, Visibility/wiper

    Although im confident in my own driving skills, it concerns me that the blind spots are so bad that it is NECESSARY to use the blind spot warning system and reverse/back up camera.

    NHTSA complaint 11703142
  18. Filed Dec 5, 2025Failure Dec 3, 2025Denver, COElectrical system

    Iactive sensor indicated there was a/n (obstruction) or something preventing iactive from working (i dont remember what it said)? I dont remember- but either way- i find it distracting. It could not be turned off and was flashing repeatedly- telling me to drive safely ironically making me feel like I had to read it, in inclement weather, and take my eyes off the road.

    NHTSA complaint 11703141
  19. Filed Dec 5, 2025Failure Dec 1, 2025Denver, COAutomatic emergency braking, Adaptive cruise control, Vehicle speed control

    Warning sensors activate randomly- of oncoming vehicles- in my opinion for no reason. Enough space between cars. Normal speeds, etc. Warning sensor to engage Brakes activate without sufficient reason. More than enough space between cars, normal speeds. Occasionally, it feels as if cruise control has taken over and slows the car down (not braking exactly, but controlling the speed by decreasing it). Acceleration also seems to randomly be controlled in the same manner.

    NHTSA complaint 11703137
  20. Filed Dec 5, 2025Failure Nov 12, 2025Denver, COEngine

    I wondered if, after my first service visit on 11-12-25, the dealership put regular leaded gas instead of premium in it, because there was a noticeable difference in gas mileage and the engine started revving pretty high, in my opinion. It also seemed to have less power (which was my main reason foe thinking the wrong gas had been out in). And since then, it hasn't been the same.

    NHTSA complaint 11703136
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

153 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SA-042-26a Sep 17, 2026 · Service Bulletin/Repair Instructions
    Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MA…
  • SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev…
  • SA-060-26 Oct 1, 2026 · Service Bulletin/Repair Instructions
    NOTE: This service information only applies to vehicles with PYUKD engine and EGR. DESCRIPTION DTC P0402 EGR malfunctions may be falsely detected due to an internal malfunction of the MAP sensor. REPAIR PROCEDURE 1. Using MDARS, verify DTC P0402 is set in c…
  • SA-038-26b Sep 10, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not pr…
  • SA-012-26d Sep 18, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail…
  • SA-039-26a Aug 19, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using …
  • SA-038-26a Sep 4, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Au…
  • SA-012-26c Aug 7, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instr…
  • SA-053-26 Aug 19, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or…
  • SA-050-26 Aug 7, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is ap…
  • SA-048-26 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control valve (located at the rear of the eng…
  • 09-023-26 Aug 12, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some customers may complain that the Adaptive LED Headlights (ALH) aim upward for several seconds just before the vehicle comes to a stop during nighttime driving. This is caused by improper control logic of the ALH. To eliminate this concern, t…
  • SA-043-26 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing …
  • 06-001-26 Jul 8, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form inside the EPS motor and trigger the DTC. However, since it is cleared when power …
  • SA-0-38/26 Jun 16, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Doo…
  • SA-028-26a Jun 30, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front end when turning left or right and accelerating. NOTE: The noise could occur at different steering wheel angles or power levels. Due to the insulating prope…
  • SA-042-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA C…
  • SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p…
  • SA-040-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This docu…
  • SA-039-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the foll…
  • SA-027-26a Jun 17, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testi…
  • 16-010-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
    COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399􀀀CCCCC (Connected Vehicle Servic…
  • 16-009-26 Jun 30, 2026 · Service Bulletin/Repair Instructions
    UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the latest software release. The latest version of sof…
  • SA-034-26 May 19, 2026 · Service Bulletin/Repair Instructions
    This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new…
  • SA-033-26 Jun 4, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to…
  • SA-032-26 May 2, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed an…
  • SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group…
  • SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste…
  • SA-027-26 Apr 15, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, …
  • SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma…
  • SA-028-26 Apr 17, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front when turning left or right and accelerating. NOTE: The noise could occur at different steering wheel angles or power levels. Due to the insulating properties…
  • SA-012-26b Apr 18, 2026 · Service Bulletin/Repair Instructions
    Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. • Connected Vehicle Remote functions may fail. • The fol…
  • 01-003-26a May 1, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-003/26 01/30/26 Some vehicles may exhibit a check engine light ON with DTC P20F8:00 stored. P20F8:00 - Swirl control circuit range/performance p…
  • SA-014-26 Mar 11, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coo…
  • SA-012-26a Mar 4, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Addition…
  • SA-012-26 Feb 27, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-060/25 12/16/25 Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms tha…
  • SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
    There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an…
  • SA-002-26 Jan 6, 2026 · Service Bulletin/Repair Instructions
    Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable t…
  • SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • 01-003-26 Jan 31, 2026 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit a check engine light ON with DTC P20F8:00 stored. P20F8:00 - Swirl control circuit range/performance problem. • The DTC is caused by overheating of the Swirl Control Valve (SCV) motor which leads to duty limitation, causing poor op…
  • 09-002-26 Jan 9, 2026 · Service Bulletin/Repair Instructions
    On some vehicles, the front door glass run channel may interfere with the rear door garnish. Since the front door glass run channel is not fixed strongly enough to the door, repetition of door operation may result in interference and damage to the rear door…
  • 09-001-26 Jan 7, 2026 · Service Bulletin/Repair Instructions
    There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best…
  • SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • SA-023-25c Dec 16, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop • Door Lock / Un…
  • SA-060-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
    Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. The following DTC's may be stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) • U0198:00-03:CMU - COMMUNICATION E…
  • SA-017-25d Dec 17, 2025 · Service Bulletin/Repair Instructions
    Mazda Connect Services - Frequently Asked Questions (FAQ)
  • SA-006-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
    Customers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referenced above it is equipped with a 6-speaker infotainment system and does not include rear door speak…
  • 09-045-25 Dec 4, 2025 · Service Bulletin/Repair Instructions
    Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid actuator lock mechanism Incomplete control logic in the R-ESU software To eli…
  • 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
    When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi…
  • SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
    Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s…
  • SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
    Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in…
  • SA-040-25a Nov 18, 2025 · Service Bulletin/Repair Instructions
    A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7 is colored…
  • SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • 09-042-25 Nov 20, 2025 · Service Bulletin/Repair Instructions
    Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock, but can be opened when pressed. NOTE: The fuel-filler lid does not l…
  • 05-001-25a Nov 23, 2025 · Service Bulletin/Repair Instructions
    Some customers may see the A/T warning light on during (or immediately after) engine start-up with DTCs P073D:00-TCM / P1738:00-TCM stored. P073D:00-TCM: Turbine/input shaft speed sensor: Sensor output range malfunction P1738:00-TCM: Automatic transaxle int…
  • SA-047-25 Oct 8, 2025 · Service Bulletin/Repair Instructions
    When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
  • SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w…
  • SA-029-25a Oct 17, 2025 · Service Bulletin/Repair Instructions
    This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the deal…
Source: NHTSA manufacturer communications files.