2022 Mazda CX-5

63 complaints on file, page 1 of 4.

1. Filed Aug 29, 2026Failure Jul 31, 2026Willoughby, OHInsert, Padding

   Uppababy markets their removable padding and fabric as washing machine friendly. Fabric was washed one time in the washer and the sharp Velcro stuck to the back of the fabric, ripping it. Brand new aria v2 car seat!

   NHTSA complaint 11760538
2. Filed Jun 23, 2026Failure Mar 1, 2026Melissa, TXExterior lighting

   Humming sound coming from driver’s side headlight as soon as unlock bottom pressed in key fob. This sound comes from a faulty cooling fan inside the headlight and is a known defect. Humming sound progressed to very slow pitch indicating that fan function is diminishing over time. Mazda will replace the headlight but required me to pay $200 toward it. This should be a recall with replacement at no cost to the consumer as they are aware of the defect.

   NHTSA complaint 11745931
3. Filed Jun 2, 2026Failure Mar 27, 2026Findlay, OHExterior lighting, Visibility/wiper

   The mechanical motor assembly inside the adaptive front-lighting headlamp unit has failed on my 2022 Mazda CX-5. This mechanical malfunction severely compromises nighttime driving illumination, creating a direct road hazard by reducing forward visibility during essential evening commutes. An initial repair and parts request was submitted to Mazda several months ago, but no corporate response or resolution was ever received. The vehicle and component are currently available for inspection at Yark Mazda in Toledo, OH, where technicians have confirmed the headlight motor failure. Because the prior request went unanswered, the dealership has advised me to contact Mazda corporate directly to follow up. No dashboard warning lights appeared prior to the component failure.

   NHTSA complaint 11741454
4. Filed May 16, 2026Failure May 11, 2026Brooklyn Park, MNEngine

   Timing chain cover ended up leaking oil everywhere. Was told this was a known issue with Mazda CX-5 and there was even a service bulletin out.

   NHTSA complaint 11738237
5. Filed May 7, 2026Failure Apr 15, 2026bronx, NYExterior lighting

   My 2022 Mazda CX-5 Signature began producing a loud whirring/rattling noise from the driver-side front headlight assembly. After investigation, the noise was identified as coming from the internal cooling fan located inside the LED headlight unit. The cooling fan, which is integrated into the bi-LED headlamp assembly, appears to be failing prematurely due to bearing wear. This is a known widespread defect on 2019–2023 Mazda CX-5 models. Mazda has already issued Technical Service Bulletin (TSB) 09-015-23, which acknowledges the noise issue and instructs dealers to replace the entire front combination light assembly under warranty. However, no formal recall has been issued. The root cause appears to be Mazda’s design decision to use the full LED headlight beam as the Daytime Running Light (DRL), which keeps the headlight cooling fans running continuously whenever the vehicle is in operation — even in daylight. This accelerates fan bearing wear far beyond normal expectations. The headlight assembly costs $1,200–$1,700 per side to replace out of warranty. Owners whose warranty has expired are facing repair bills of $2,400–$3,400 for both sides. This constitutes a significant safety risk as headlight failure reduces nighttime visibility. I have scheduled a warranty repair at an authorized Mazda dealer under TSB 09-015-23.

   NHTSA complaint 11736447
6. Filed Apr 27, 2026Failure Apr 24, 2026St Johns, FLUnknown or other

   Sunroof explosion while driving on the interstate and glass shards shot down on us. Sounded like a gunshot by head and it exploded.

   NHTSA complaint 11734137
7. Filed Apr 27, 2026Failure Apr 5, 202637,000 milesChristiana, PAExterior lighting

   The contact owns a 2022 Mazda CX-5. The contact stated that while driving at nighttime at undisclosed speeds, there was an abnormal sound coming from the headlights. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed with an unknown headlight fan bearing failure. The vehicle was not repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

   NHTSA complaint 11734094
8. Filed Apr 20, 2026Failure Apr 14, 2026Arden, NCExterior lighting

   Both LED headlights died within two months of each other on this relatively new vehicle. Outside the three year warranty, but only 27,000 miles (well within the 36,000 warranty period). As it's outside of the three years, the warranty already expired regardless of mileage. One headlight was grinding (fan) while the other's low beam simply died. Each headlight cost $2800 to replace. You can't simply replace a burned out bulb with this headlight design. The entire unit must be replaced at a cost of almost $3000 depending on your dealer. This is a major safety issue when headlights die while driving at night. This is not a user maintenance issue. It is not normal wear and tear. Almost $6000 dollars to replace poorly designed headlights within two months of each other on a new-ish vehicle while being a safety concern constitutes reason enough to issue a recall, and to reimburse owners for previous replacements.

   NHTSA complaint 11732328
9. Filed Apr 14, 2026Failure Apr 10, 2026Pine Grove, PAExterior lighting

   RH LED headlight cooling fan failure. Diagnosed by Mazda dealer and quoted $2450 cost. Vehicle is just outside warranty coverage by 2900 miles. This is a very well known and documented problem that Mazda is not standing behind. Owners are removing the relay for their daytime running lights, rendering them inoperable in order to save wear and tear on the headlight cooling fans. This is a safety hazard.

   NHTSA complaint 11731048
10. Filed Apr 13, 2026Failure Jan 1, 2026Lake in the Hills, ILExterior lighting

    Headlight cooling fan is faulty and causing headlight outage prematurely.

    NHTSA complaint 11730863
11. Filed Apr 7, 2026Failure Apr 7, 2026Grand Rapids, MIExterior lighting, Unknown or other

    My driver side front headlight fan is malfunctioning. It stays on and makes a loud noise when the car is parked and off and the lights are still on. This is a known defect and my dealership is asking for 2k to pay for it. I am concerned the light will go out causing safety concerns. (TSB) SA01323 and 09-015/23. This should be recalled as is it not a general wear and tear issue, it is a manufacturing issue. My car is out of warranty but this should still be covered.

    NHTSA complaint 11729619
12. Filed Mar 13, 2026Failure Jan 10, 2026Liberty, MOExterior lighting

    I have a failed leveling motor on my led headlight assembly causing a constant noise as it is attempting to level. This is apparently a known problem and has had a TSA technical service bulletin of 09-015/23. My car is past the 3 yr warranty but under the 36,000 mile warranty period with only 33,000 miles. Mazda refuses to cover it since it has not had a recall yet even though it is a common and known problem. They are quoting a $1200+ repair cost. Can you please help in any way and address this? Thank you

    NHTSA complaint 11724163
13. Filed Mar 9, 2026Failure Mar 4, 2026Morgantown, WVExterior lighting

    Both front headlights are making an abnormal loud whining noise which started intermittently about 6 months ago and became continuous January 2026. Took vehicle to dealership where the dealership reported that the noise may be due to contamination by a foreign matter during the manufacturing process getting inside the adaptive headlight system causing the fan motor bearings inside the headlight to wear out. MAZDA dealership in Bridgeport WV stated the fix is to replace both front headlights at a significant cost to the owner if the vehicle is outside the warranty. The only indication that there is a problem is the loud noise coming from the headlights, there has been no warning messages. MAZDA is not willing to fix the issue unless the vehicle is within warranty. My vehicle is not within the known Vins listed below having this issue and is outside of the warranty. I reached out to Mazda Corp with case # [XXX] and MAZDA Corp denied financial assistance, but stated I could work with the dealership to trade my vehicle instead of fixing the issue. MAZDA knows the issue is on these vehicles per the TSB report given to me when I took my vehicle to the dealership. Previous TSBs per the report (SA-013/23 & 09-015/23) 2020-2025 CX 30 (Mexico built) Vins lower 3MV DM **** ** 794028 (Produced before Dec., 2020) 2022-2025 CX-5 Vins lower than JM3 KF **** ** 57088 (Produced before Sep., 2024) 2025 CX-70 Vins lower than JM3 KJ**** ** 118240 (Produced before Sep., 2024) 2024-2025 CX-90 Vins lower than JM3 KK**** ** 204555 (Produced before Sep., 2024) 2022-2024 MX-30 Vins lower than JM1 DR**** ** 200939 (Produced before Apr., 2024) 2016-2024 MX-5 Vins lower than JM1 ND**** ** 610111 (Produced before Oct., 2024) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11722983
14. Filed Feb 6, 2026Failure Jan 30, 2026Chicago, ILExterior lighting

    Over the past several weeks, we began hearing a pronounced noise coming from the front of the vehicle, which the dealership diagnosed as a failing motor within the driver-side headlight unit. Given that this is a critical safety component, and part of the upgraded package purchased when the vehicle was new — we were surprised to encounter this issue on a vehicle of 4 years and 41,540 miles. Mazda Customer Care told me to pound salt

    NHTSA complaint 11716269
15. Filed Jan 25, 2026Failure Oct 5, 2025Las vegas, NVExterior lighting

    The right headlight is very noisy. Like it is going to fail very soon. People say it's the problem with the cooling fan inside. A lot people have the same issues， Mazda should recall it ASAP

    NHTSA complaint 11713167
16. Filed Jan 23, 2026Failure Jan 23, 2026cranford, NJExterior lighting

    The LED Headline Assembly in the 2022+ CX-5 frequently malfunctions by itself causing the headlight to burn out and fail on a frequent basis. This is an unacceptable issue that is causing new car owners in lost time and money to get this poor headlight design repaired on a frequent basis. This is a known issue for this vehicle and has been frequently reported online that it really needs a recall for Mazda to change the headlight design to ensure the entire lighting system does not fail on a frequent basis. This has happened to both headlights.

    NHTSA complaint 11713034
17. Filed Jan 21, 2026Failure Nov 7, 2025Sewickley, PAExterior lighting

    Headlight motor created a loud noise while it's on distracting driving and indicating an impending failure .This happened when the vehicle just got out of warranty (38000 miles approximately). Mazda refused to replace the headlight assembly for free. They charged for replacing it.

    NHTSA complaint 11712543
18. Filed Jan 16, 2026Failure Dec 30, 2025Manheim, PAExterior lighting

    Drivers side LED headlight cooling fan is making a loud buzzing noise 100% of the time when the headlight is turned on which indicates that the fan is failing. If fan fails, it will lead to overheating and failure of the headlight. Vehicle was inspected by Mazda to confirm the issue. Mazda issues Service Alert SA-013/23 and Technical Service Bulletin 09-015/23 have been issued for this problem. TSB states: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified.

    NHTSA complaint 11711544
19. Filed Jan 7, 2026Failure Dec 1, 2025Bethlehem, PAService brakes

    Brake rotors on all four wheels measured below minimum thickness specification at only 17,000 miles, requiring complete replacement of all rotors and pads. Rotors replaced at Koch Mazda (Easton, PA) on January 7, 2026 and no longer available for inspection. SAFETY RISK: Rotors below minimum spec have reduced structural integrity and heat dissipation capacity, creating risk of warping, cracking, or failure during emergency braking or sustained braking. Under-spec rotors can cause brake fade, increased stopping distances, and potential catastrophic failure. At 17,000 miles, this represents premature failure of a critical safety system. DEALER CONFIRMATION: Koch Mazda initially charged $89.99 for diagnostics claiming "nothing wrong" despite customer providing TSB 04-003/24 documentation. After formal complaint, dealership measured rotors below minimum spec and replaced all four rotors and pads as "non-warranty goodwill repair" (value $1,184.97). Calling it "goodwill" rather than warranty avoids documenting as defect claim. Dealership stated Mazda corporate approved the goodwill repair, indicating manufacturer awareness of widespread defect being managed case-by-case rather than through recall. WARNING SYMPTOMS: Popping/clicking noise when first moving forward or reverse after sitting idle. This symptom is specifically described in Mazda TSB 04-003/24 as caused by deteriorated grease between brake pads and shims. SYSTEMIC PATTERN: Research reveals hundreds of similar complaints across 2013-2025 CX-5 model years involving premature rotor/pad failure at 11,000-35,000 miles. TSB 04-003/24 addresses this exact pattern across multiple model years, confirming manufacturer awareness. Normal rotor life is 50,000-70,000 miles; failure at 17,000 miles suggests manufacturing defect, improper heat treatment, or design flaw affecting entire CX-5 brake system across 12+ model years.

    NHTSA complaint 11709508
20. Filed Dec 20, 2025Failure Nov 25, 2025Tucson, AZExterior lighting

    Headlamps Cooling Fan Motors Mazda CX-5 2022 make loud noise during driving and for few minutes even after the car is turned off. Car is at about 29,000miles. Unfortunately, it's past 3yrs old and hence JimClick Mazda dealer is asking for more than $3000 to replace the lights with motor assembly.

    NHTSA complaint 11706338