2024 Mazda CX-50

33 complaints on file, page 1 of 2.

1. Filed Sep 11, 2026Failure Jul 3, 2026West Hills, CATires

   Component Failed & Availability: Goodyear tire structure/tread separation and delamination across all four tires; technician states delamination, belt separation on all four tires, structural failure, tire separating from the internal belt structure (steel belts showing, chunks of tread missing); available for inspection. Safety Risk: Severe risk of sudden blowout, loss of vehicle control, and highway accident due to structural failure and internal belt separation. Dealer/Center Confirmation: Confirmed as a manufacturer defect by American Tire Company during a routine maintenance rotation on July 3, 2026 (fully documented by their shop). Inspections: Inspected and documented by American Tire Company; Goodyear management reviewed the documentation and refused full replacement under the guise of wear and mileage. Warning Lamps / Symptoms: No warning lamps; structural delamination and internal belt separation discovered during routine maintenance. Detailed Summary Description: On July 3, 2026, a routine maintenance rotation at American Tire Company revealed a dangerous structural failure across all four Goodyear tires. The technician states delamination, belt separation on all four tires, structural failure, tire separating from the internal belt structure, with chunks of tread missing and steel belts exposed. When the defect was submitted to Goodyear, July 6, 2026) they refused full warranty replacement, demanding $48.57 per tire under the guise of "wear and mileage." When escalation was requested, company supervisor representative stated there was no higher authority than the supervisor and admitted that internal complaints are dead-ended in their files and never forwarded or reviewed. This stonewalling on a dangerous manufacturing defect poses a severe public safety risk.

   NHTSA complaint 11763531
2. Filed Jul 21, 2026Failure Jun 21, 2026Olympia, WAElectrical system, Seats

   This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car back. Please help me!

   NHTSA complaint 11751806
3. Filed Jul 16, 2026Failure Jul 1, 2026Hagerstown, MDElectrical system

   I'm curious how many other Mazda owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back. The dealer kept my vehicle for four days to monitor it, but they couldn't find anything abnormal. This started long before I had a dashcam professionally installed, so that's not the cause. I've read numerous posts on Facebook from other owners mentioning: A door module that can get wet after heavy rain and cause a parasitic battery drain. The key fob constantly communicating with the vehicle when it's within about 20 feet, potentially contributing to battery drain. I mentioned the door module issue to my dealer, but they said they had never heard of it. At this point, it's becoming incredibly frustrating. A modern vehicle shouldn't be going through batteries like this, especially when the dealer can't identify the root cause. I started to document the times that my dashboard warning pops up that the battery is low.

   NHTSA complaint 11750756
4. Filed Jul 13, 2026Failure Jul 10, 2026Grand rapids, MIElectrical system, Service brakes, Vehicle speed controlCrash

   Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...

   NHTSA complaint 11750004
5. Filed Apr 24, 2026Failure Apr 24, 2026Middleburg, FLHatchback/liftgate

   I was attempting to mount my bike rack. To get the clips to properly fit I needed to partially open the liftgate. Upon triggering the door release the power liftgate and began opening the door. The anti pinch system did not detect the pinch and it crumpled the roof and liftgate at the seam. I tried to stop it but there was too much pressure and by the time it stopped lifting under my body weight significant damage had occurred. If a finger had been there it would have been chopped off.

   NHTSA complaint 11733496
6. Filed Mar 31, 2026Failure Feb 3, 2026denver, COElectrical system, Engine, BodyFire

   Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.

   NHTSA complaint 11728409
7. Filed Mar 16, 2026Failure Feb 27, 2026Clinton, TNPower train

   On 02/27/2026, a 2024 Mazda CX-50 (20700 miles) exhibited a severe burning smell following a 3-hour highway drive and a subsequent steep, 2-mile mountain climb to a restaurant in Jasper, TN. The smell was strongly observed by multiple occupants upon exiting the vehicle. On 03/02/2026, a technician at Mazda of Knoxville confirmed via video a 'flat grease ring' slung onto the undercarriage, indicative of a centrifugal lubricant leak from the driveshaft/CV assembly. The proximity of this flammable grease to the hot exhaust system during high-torque operation (mountain climbing) presents a critical fire hazard. Despite visual confirmation of the slinging grease, the dealership issued a blank service invoice, omitting the defect from the official record and returning the vehicle in an unsafe condition. This represents a documented safety defect being suppressed by the manufacturer, posing an unreasonable risk of vehicle fire or catastrophic driveline failure.

   NHTSA complaint 11724821
8. Filed Feb 17, 2026Failure Jan 27, 202616,937 milesMiami, FLForward collision avoidanceCrash1 injured

   The contact owned a 2024 Mazda CX-50. The contact stated that while driving at an undisclosed speed, after exiting the freeway, the contact was distracted, and when the contact turned to face the road, the vehicle rear-ended the vehicle in front. The contact stated that from the impact, the vehicle that was rear-ended was pushed into the vehicle in front. The contact stated that the crash imminent braking and the forward collision warning failed to function as intended. The contact stated that the driver-side air bag and the knee air bag were deployed. The contact was unsure whether there was a warning light illuminated. A police report was filed. EMS was called to the scene. However, the contact refused to go to the hospital by ambulance. Afterwards, the contact went to the hospital. The doctor diagnosed that the contact had a swollen spleen on the left side. The contact stated that the shoulders and back were sore, and the left knee was swollen. The contact attended physical therapy. The contact was able to drive the vehicle back to the residence. The insurance company towed the vehicle to an unknown location and deemed the vehicle a total loss. The manufacturer was notified of the failure, and a case was opened where assistance was declined. The failure mileage was 16,937.

   NHTSA complaint 11718619
9. Filed Sep 2, 2025Failure Sep 2, 2025Blue Ash, OHElectrical system

   The vehicle had the original OEM battery fail at 15 months. It dropped to 7v under light load. It's a bad battery. Upon being jump started, the power steering went in and out while driving and the dashboard blinked on and off...throwing a lot of errors that are unrelated to the battery problem. The failure state of the vehicle with a bad battery is unlike any vehicle I have ever seen and it is extremely dangerous. Furthermore, Mazda roadside assistance does not know about this issue and only offers jumpstarts, putting customers into danger by suggesting that the vehicle is safe to drive with a battery that is not stable.

   NHTSA complaint 11684560
10. Filed Jul 10, 2025Failure Jun 25, 20252,500 milesRutland, VTService brakes, Pads, Rotor

    The contact owns a 2024 Mazda CX-50. The contact stated that there was uneven brake wear on the inner brake pad. The contact stated that the inner side of the brake pads were wearing before the outer sides. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front brake pads and rotors were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,500.

    NHTSA complaint 11672499
11. Filed Jun 25, 2025Failure Jun 25, 2025Howard Beach, NYRearview system braking, Blind spot detection

    For about one week now. The BLIND SPOT MONITORING SYSTEM FAILS IN HEAVY TRAFFIC. IT WORKS WHEN YOU START THE CAR, WORKS IN LITE TRAFFIC. BUT ON THE HIGHYWAY OR HEAVER TRAFFIC IT STOPS WORKING. THE DEALER SAID IT WORKED WHEN TEST DRIVEN FOR 10 MINUTES. AFTER BLIND SPOT STOPS FUNCTING THEN THE CROSS TRAFFIC ALERT FAILS. OUR CARGO BAY DOOR REFUSED TO CLOSE YEATERDAY. ALL BUTTONS JUST CAUSE A BEEP TO SOUND. AFTER 10 MINUTES , RESTATRING THE CAR, LOCKING & UNLOCKING THE DOORS BY REMOTE & INSIDE SWITCH. I HAD TO PHYSICALLY CLOSE THE HATCH AGAINST THE MOTOR. THE BLIND SPOT FAILED ON THE RIDE HOME FROM THE DEALER WHEN SURROUNDED IN TRAFFIC. VIDEO MADE OF FAILUER.

    NHTSA complaint 11669171
12. Filed Jun 25, 2025Failure Jun 21, 2025Howard Beach, NYRearview system braking, Blind spot detection, Warning

    THE BLIND SPOT MONITORING STOPS AFTER A FEW MINUTES ON THE HIGHWAY. DEALER SAID NO TROUBLE FOUN D. WHEN IN TRAFFIC IT STOPS WORKING, BACKING UP NO NOTIFICATION CROSS TRAFFIC, CARGO DOOR STUCK OPEN. ADTER 10 MINUTES SHUTTING OFF CAR. RESTARTING, TRYING INSIDE BUTTON, DOOR BUTTON AND THE REMOTE. THEY ALL FAILED TO CLOSE DOOR. HAD TO MANUALLY CLOSE CARGO HATCH. IT WORKED THE NEXT MORNING. THE BLIND SPOT, CROSS TRAFFIC DOESNT WORK! IT WORKS FOR A FEW MINUTES AFTER STARTING CAR BUT UNDER TRAFFIC CONDTIONS IT FAILS TO NOTIFY ON BOTH SIDES OF THE VEHICLE. IT FAILED FIRST ON PASSENGER SIDE. NOW BOTH SIDES FAIL IN HEAVY TRAFFIC CONDITIONS. I HAVE VIDEOS TO PROVE THE FAILURES.

    NHTSA complaint 11669152
13. Filed Jun 4, 2025Failure Jun 3, 202526,839 milesSan Diego, CAAir bagsCrash3 injured

    The contact rented a 2024 Mazda CX-50. The contact stated that while driving on a main street at 5 MPH, the contact attempted to slow down the vehicle by depressing the brake pedal, and in the process, the brakes locked and the vehicle proceeded to accelerate without the contact's consent. The contact was involved in a front-end collision with the vehicle in front of them. No property damage was reported. The vehicle came to a stop upon impact. The vehicle was towed back to the Enterprise rental center, where the vehicle was originally rented. The airbags did not deploy. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. Three people were reported to be injured: the contact seated in the driver's seat, the contact's coworker seated in the front passenger seat, and the contact's wife seated in the rear passenger seat. No injuries were reported outside of the contact's vehicle. The contact sustained injuries to his shoulders and lower back, and the contact's wife sustained injuries to her neck and back; the contact's coworker's injuries were unknown. Medical treatment was not needed for the injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate mileage at failure was 26,839.

    NHTSA complaint 11664867
14. Filed May 16, 2025Failure May 16, 2024100 milesSpokane, WAHinge and attachments2 injured

    The contact owns a 2024 Mazda CX-50. The contact stated that while opening the doors, the door stop detent had failed, causing the door to rapidly close and swing back, and making contact with the occupants. Both the contact and the wife sustained leg bruises, and the wife sustained a head contusion due to the failure. No medical treatment was required. The contact indicated that the failure was present on both the driver's side front and rear doors and the passenger side front and rear doors. The cause of the failure was not determined. The vehicle was taken to the local dealer, who examined the vehicle, and no failure was found. The contact was informed that the door operated as intended. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.

    NHTSA complaint 11661479
15. Filed Mar 23, 2025Failure Mar 12, 2025Rumford, RIVisibility/wiper

    This update pertains to the original complaint (11613144) regarding windshield integrity issues on a 2024 Mazda CX-50. A new crack has occurred on [XXX], with cracks consistently radiating from the driver's A-pillar side. This pattern suggests stress fractures rather than impact damage, as initially assumed. The vehicle was taken to a Mazda dealer in Seekonk, MA, but the Mazda Service Manager denied warranty coverage without an in-person inspection, relying solely on photos taken by a trainee service advisor. These images clearly show a recurring pattern of cracks in the same area, which is concerning. Research into Mazda forums reveals numerous reports from other owners experiencing similar windshield failures, including unexpected cracking, chipping, waviness, visibility issues, and delamination. Many report quick denials of warranty assistance, similar to this case. The frequency and similarity of these reports suggest a potentially systemic issue that may be more widespread than the recent hitch recall. The manufacturer's reluctance to investigate raises serious concerns about windshield safety. After three cracks and two replacements, Mazda has not physically inspected the issue. This situation warrants a thorough investigation by NHTSA, including major glass providers and installers, to ensure occupant safety and address potential systemic failures. The lack of proper reporting and inspection by Mazda underscores the need for NHTSA intervention to protect consumers and ensure that safety standards are met. Furthermore, the consistent denial of warranty claims without adequate inspection may indicate a broader problem in how these issues are handled, potentially affecting many more vehicles than reported. This pattern of failures and lack of action by Mazda necessitates a comprehensive review to safeguard public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11649960
16. Filed Mar 15, 2025Failure Jul 20, 2024Atlanta, GAEngine, Power train, Service brakes

    The vehicle jerks while slowing down/low speed.

    NHTSA complaint 11648455
17. Filed Mar 13, 2025Failure Jan 4, 2025Conneaut Lake, PAAutomatic emergency braking, Warnings

    Collision Prevention System is dangerous. I was nearly rear ended going 75 mph on the PA Turnpike. I was passing a truck that was in the right hand lane when all of a sudden the brakes automatically engaged hard and I nearly was rear ended by another vehicle that was right behind me. It braked so hard it made the tires squeal. I contacted two dealerships and told them what happened and both told me there haven't been any problems with the system that they were aware of and maybe a software update would help. Neither dealership checked if a update in fact was available. I turned the system off and will never turn it back on because it is so dangerous!

    NHTSA complaint 11648053
18. Filed Feb 21, 2025Failure Dec 9, 2024Seattle, WAFuel/propulsion system

    Fuel issues P0460 fuel level sensor circuit. Engine malfunction light comes on with fuel sensor issue. The car is full of fuel or not even close to be empty but the sensor reads off triggering a chain of event. Killing car mid of the highway when it got enough fuel. Average full tank ranges 280mi, this instance it only drove 202mi and the sensor reads 14mi to go with quarter Guage left in the tank. Then the needles drops by a notch. I can't upload the video but attached at the screenshot. Contacted dealer and they won't diagnos till 90days out. This is safety hazard and the car comes to halt in the mid of the drive. Where it's highway, parking lot, or anywhere; as if it's out of gas but the tank still good. Wait for few minutes and restart the car the garage read normal. The dealer doesnt want to listen or even consider this as safety issue. Multiple dealer reject to even make an appointment and request that I go to the dealer I purchased the car from.

    NHTSA complaint 11644050
19. Filed Feb 11, 2025Failure Feb 4, 2025Hatboro, PAService brakes

    upon inspection cracks were found in both rear brake rotors

    NHTSA complaint 11641948
20. Filed Dec 10, 2024Failure Oct 10, 202313,522 milesGary, INBack over prevention, Electrical system, Service brakes

    The contact owns a 2024 Mazda CX-50. The contact stated that while reversing at approximately 2 MPH into a parking slot, the rear back up sensor warning was illuminated. The contact stated that the sensor was designed to alert the driver whenever the vehicle was too close to an object. The contact stated that the rear collision braking system warning was also illuminated. Additionally, the contact stated that a factory installed trailer hitch warning was also illuminated intermittently. The contact stated that the electrical failure was intermittent and occurred at various speeds. The contact stated that while depressing the brake pedal, the front brakes were making an abnormal rubbing sound. The contact stated that after releasing the brake pedal the sound stopped. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The contact stated that the vehicle had been taken to the same dealer several times. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 13,522.

    NHTSA complaint 11629934