2011 Mazda CX-7

153 complaints on file, page 1 of 8.

1. Filed Aug 3, 2026Failure May 7, 2021Waco, TXElectrical system, Exterior lighting

   The low beam wiring gets hot and melts the connectors to the bulb connection. The low beam headlights have been replaced 8 times in a year due to low visibility. It's like turning off the headlights but they are still on. It's been going on for years. I've taken it to Mazda and the mechanic told me they had a vehicle there now with the same problem and have not figured out the problem yet. Wiring harness has been replaced to the low beam, the connectors and bulbs replaced fuzes and nothing seems to fix it, the battery keeps needing to be replaced as well, alternator has been replaced. This is a safety issue due to the fact that the low beams are so dim the driver can't see to drive without using high beam headlights to drive and they are just like having regular low beams on.. I've used halogen as well as led trying to fix it nothing has worked

   NHTSA complaint 11754388
2. Filed May 18, 2026Failure May 18, 2026Carbondale, ILAir bags, Suspension, Unknown or other

   My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019

   NHTSA complaint 11738584
3. Filed Jan 5, 2026Failure Dec 31, 2019Old Fort, OHExterior lighting

   Mazda has messed up headlights and it is very dangerous. I have to drive with high beams on continuously! The low beams point straight down to the road, looks like even with the bumper, you cannot see anything. It looks like you don’t have lights on. Took it to dealer and they say it’s the housing and it’s a Mazda thing and don’t do anything to fix it. I have tried every bulb available for Mazda and nothing helps. They need to fix this. I see SEVERAL owners with the same complaints! Please don’t overlook this as it is very dangerous and may cause deaths.

   NHTSA complaint 11708962
4. Filed Nov 27, 2025Failure Nov 25, 2025Santa Barbara, CAAir bags

   My mechanic told me to check with Mazda as there might be a recall that has not been taken care of yet. I called Mazda and they told me there were 3 recalls (2 of which my mechanic already fixed) and the airbag recall. Told me not to drive, but would not provide any vehicle to use and would not set an appointment until December 8th, 2025.

   NHTSA complaint 11701786
5. Filed Mar 10, 2025Failure Mar 10, 2025Memphis, TNAir bags

   The contact owns a 2011 Mazda CX-7. The contact received notification of NHTSA Campaign Number: 17V429000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called an independent mechanic, but no assistance was provided. The local dealer was contacted. The dealer declined to tow the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint 11647366
6. Filed Sep 30, 2024Failure Sep 28, 2024Media, PAExterior lighting

   I can not see at night. I have replaced the bulbs several times, and tried the most expensive bulbs. Nothing helps. You can only see with the high beams on, and that’s not safe for other drivers

   NHTSA complaint 11617337
7. Filed Aug 14, 2024Failure Aug 14, 2024Malaga, NJAir bags

   Recall on air bag throwing metal

   NHTSA complaint 11608442
8. Filed Aug 13, 2024Failure Aug 8, 2024Englewood, COAir bags

   I called Mazda to report that my air bag warning light came on and they told me it had been replaced on Jan 8, 2019 and was not under recall. Not sure what to do as light stays on all the time while driving.

   NHTSA complaint 11608220
9. Filed Apr 14, 2024Failure Jan 1, 2023Lynchburg, VAExterior lighting

   The headlights are UNSAFE! Extremely dim. We have replaced the bulbs and gotten great LED lights but the issue is still there. Sometimes I feel like my lights aren’t even on but they are, I cannot see. Please can you fix this. They just keep getting worse. I would have to drive with high beams on just to be safe. I don’t drive at night in my car if I don’t absolutely need to because of this issue.

   NHTSA complaint 11582921
10. Filed Feb 13, 2024Failure Feb 8, 2024Normangee, TXExterior lighting, Visibility/wiper

    During a rainy evening I could not see with the wipers on max speed and the headlights on low beam. I couldn't see the road unless a car was in front of me or I turn on my high beams. My son was in the car with me and several times I had to go at a crawling speed and still barely stayed on the road because of low visibilty. This has happened more than once and I feel unsafe driving now because I feel like I'm driving with no lights on at all these days without rain and rain makes it 10x worse.

    NHTSA complaint 11571776
11. Filed Feb 22, 2023Failure Feb 22, 2023Concord, NCExterior lighting

    Just bought this car used and the very first night I realized that the headlights are very very very dim. After online research, it seems this is a common issue with make model&year.

    NHTSA complaint 11508615
12. Filed Feb 16, 2023Failure Feb 1, 2017Stillwater, MNExterior lighting, Visibility/wiper

    Low beam headlights are so poor that they barely illuminate the roadway when driving at night. I've replaced them with Sylvania Silverstar Max bulbs as well as tried LED bulbs and neither help. Makes the car almost worthless to drive at night due to the limited visibility. It has slowly gotten worse since my purchase of the vehicle in 2016.

    NHTSA complaint 11507587
13. Filed Aug 24, 2022Failure Aug 5, 2022Wheatridge, COEngine, Blind spot detection, Unknown or other

    Transmission went out at 150,232 Also car has a lot blond spots

    NHTSA complaint 11481096
14. Filed Nov 26, 2021Failure Sep 18, 2021Oldsmar, FLExterior lighting

    We purchased a set of headlights and taillights via Amazon from Perde on 12/8/20 after verifying they would fit the vehicle-confirmed with the description provided online. The product that was delivered is defective and presents a fire/electrical safety concern. We installed them, which we had issues initially with the turn signals. While we worked to figure that piece out, we left in the new ones as the ones we had to replace were in worse shape. About a month after they were installed we noticed the headlights weren't working so replaced the bulbs-one of which appeared to be burned/melted. We thought this was a fluke, replaced the bulbs and this worked for a little while. Then about another month passes, my son was pulled over by the police due to both taillights being out. This also presents a safety issue with other drivers on the road not being able to see the vehicle at night. When we inspected the taillights, we found that both taillights bulbs had also burned/melted and the socket appeared to have burn marks on them. We believe this is a major safety issue given it could have caused an electrical fire in the vehicle. I have photos of this, and we still have the headlights and taillights we have since replaced with a different manufacturer. There were no warning lights on the vehicle, this was discovered after we pulled them off to inspect after having numerous issues replacing bulbs. When I contacted the company today their responses do not seem to indicate any concern on their part about this issue. They offered to replace them, however, there is no way I am going to put their parts on any of my vehicles ever again.

    NHTSA complaint 11441742
15. Filed Nov 9, 2021Failure Sep 18, 2013Carterville, ILExterior lighting

    Low beam headlights burn out every 6 months, no matter the quality of bulb. Casings are discolored on the inside and light doesn't project beyond about 4 feet, doesn't reach the car bumper in front of me. Cannot be corrected with lens cleaning kits or improved with brighter bulbs. Very dangerous. I cannot see in low light or dark at all. I've had this car since 2013 and it gets progressively worse. Many forums online with same issue reported.

    NHTSA complaint 11439822
16. Filed Mar 3, 2021Failure Mar 3, 2021241,000 milesSpring Hill, TNAir bags

    THIRD OWNER OF VEHICLE. GOT A NOTICE FROM NHTSA AND MAZDA DUE TO REGISTRATION OF NEW TO US VEHICLE ON FEBRUARY 25, 2021. SET UP APPOINTMENT ON FEBRUARY 26, 2021 WITH NELSON MAZDA OF COOL SPRINGS FOR 10:15 A.M. ON MARCH 3, 2021. I INFORMED THE PERSON THAT THERE WERE TWO RECALLS, BUT I ONLY WANTED THE TAKATA AIRBAG RECALL DONE BECAUSE I HAD ALREADY REPLACED THE BAD PARTS ON THE OTHER RECALL WITH FAR SUPERIOR AFTERMARKET PARTS AND THEREFORE DIDN'T NEED/WANT THE OTHER RECALL WHICH WAS FOR DEFECTIVE BALL JOINTS. MY WIFE DROPPED OFF THE VEHICLE FOR THE AIRBAG RECALL. THEY INFORMED US A LITTLE WHILE LATER THAT WE HAD TO GET BOTH RECALLS DONE OR THEY COULDN'T DO EITHER BECAUSE THEY WOULD GET FINED BY MAZDA. I TOLD THE SERVICE MANAGER THAT I ALREADY REPAIRED THE BALL JOINT ISSUE TO MY LIKING AND THAT THE BAD PARTS WERE NO LONGER ON THE VEHICLE. I WOULD SIGN OFF ON IT. HE SAID THEY COULDN'T DO EITHER. I ASKED HIM IF WAS THE REFUSING TO DO THE AIRBAG RECALL THAT HAS PROVEN TO BE DEADLY AND SEND MY WIFE BACK ON THE ROAD WITH A DEFECTIVE PART INSTEAD OF FIXING IT, HE SAID YES. I CONTACTED MAZDA CUSTOMER CARE AND SPOKE WITH A REPRESENTATIVE AND KIND OF GOT THE SAME RESPONSE. I TOLD HER THAT THE AIRBAG RECALL AND THE BALL JOINT RECALL ARE TWO DIFFERENT RECALLS NOT CONTINGENT ON EACH OTHER AND REBUKED HER THAT MY WIFE'S LIFE WAS WORTH LESS THAN A ALLEGED FINE THAT THE DEALER COULD GET. I ALSO TOLD HER THAT THEIR REFUSAL TO DO A RECALL ON A KNOWN DEADLY DEFECTIVE PART WHEN THE VEHICLE WAS THERE AT THE SCHEDULED APPOINTMENT TIME WITH PARTS IN HAND WAS ILLOGICAL AND PUT THEM IN A LIABILITY LEGALLY NOW THAT THEY HAVE REFUSED TO PERFORM THE MANDATED RECALL.

    NHTSA complaint 11398998
17. Filed Jun 25, 2020Failure May 1, 2020Fairfield, OHAir bags, Unknown or other

    TOOK MY CAR TO GET A ALIGNMENT DUE TO THE SHAKING OF THE WHEEL WHEN COMING TO A STOP, WHEN TAKING MY CAR TO BE LOOK AT, I WAS ADVISED THAT THE CONTROL ARM OF MY CAR WAS BAD, IN WHICH I WASN'T AWARE OF. ON MAY 1ST I HAD THE CONTROL ARM REPLACED. NOW I RECEIVED LETTERS AN CALLS ABOUT THE AIRBAG RECALL. ON JUNE 15TH TOOK MY CAR TO JAKE SWEENEY MAZDA AFTER RECEIVING A CALL ABOUT THE RECALL. WHILE IN THE WAITING ROOM WAITING FOR THE AIRBAG TO BE REPAIRED, THE SERVICE PERSON [XXX] CAME BACK OUT AND TOLD ME THAT I HAD ANOTHER RECALL FOR THE LOWER CONTROL ARM OF THE CAR, IN WHICH I JUST HAD REPAIRED ON MAY 1ST, UNAWARE OF THE RECALL, WHICH I FOUND OUT ON JUNE 15TH. AFTER EXPLAINING TO THEM WHAT HAD HAPPENED, HE TOLD ME THAT HE NEEDED TO STILL FIX WHAT HAD ALREADY BEEN DONE, WITH THE UPDATED PARTS. ON JUNE 16TH, I SUBMITTED MY REIMBURSEMENT REQUEST ON JUNE 18TH I RECEIVED AN E-MAIL BACK STATING THAT ALL REPAIRS DONE BY THIRD PARTY WOULD BE MY RESPONSIBILITY. I TRIED CALLING AND SPEAKING WITH AN SUPERVISOR, WHO STILL ADVISED ME THAT IT WAS MY RESPONSIBILITY. SO I EXPLAINED TO THEM THAT IT IS MY RESPONSIBILITY TO KNOW WHEN THEIR PARTS ARE RECALLED WITHOUT RECEIVING LETTERS ARE CALLS ABOUT IT. I PAID $855.80 TO GET THE LOWER CONTROL ARMS REPAIRED. I PROVIDED THEM WITH THE COPY OF MY BANK ACCOUNT, ALONG WITH THE RECEIPT COPY OF THE THIRD PARTY VENDOR WHO FIXED THE REPAIRS. I WOULD LIKE TO BE REIMBURSED FOR MY $855.80. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    NHTSA complaint 11330916
18. Filed Jun 24, 2020Failure Aug 31, 2018Little River, SCExterior lighting, Body, Unknown or other

    EVERY SINCE I FIRST PURCHASED MY CAR, MY DOOR HANDLES ARE VERY LOOSE, I'VE HAD TO GET THE DRIVER ONE FIXED AND IT'S LOOSE AGAIN. IT CAUSES ME TO NOT BE ABLE TO USE THAT DOOR. ALL MY WINDOWS WILL NOT GO UP ONCE I PUT THEM DOWN AND THEY ARE ALSO MAKING NOISES. MY HEADLIGHTS ARE DIMMER FROM WHEN I FIRST PURCHASED THE CAR, AND I HAVE TO KEEP REPLACING THEM BECAUSE THEY KEEP GOING OUT. *TR

    NHTSA complaint 11330621
19. Filed Dec 30, 2019Failure Dec 30, 201968,000 milesCortland, NEExterior lighting

    DIM LIGHTS KEEP BURNING OUT ALL OTHER LIGHTS WORK FINE

    NHTSA complaint 11292180
20. Filed Dec 28, 2019Failure Dec 25, 2019109,000 milesDeland, FLExterior lighting

    THE HEADLIGHT BULBS BURN OUT MULTIPLE TIMES A YEAR AND ON TOP OF THAT, THE LENS HAVE FOGGED UP TO THE POINT THAT I WAS FORCED TO REPLACE THE HEADLAMPS. THE CAR WAS NOT DRIVABLE DURING DUSK, NIGHT AND DAWN HOURS. THE FOG SEEMS TO BE FROM THE INSIDE, SINCE NO AMOUNT OF EXTERIOR CLEANING WOULD HELP. THE REAR BREAK LIGHTS ARE ALSO FOGGED UP AND THE INSIDE RED PLASTIC IS ALSO MELTED. THESE ARE SOME MAJOR SAFETY ISSUES. I HAVE REPLACED THE HEADLAMPS, BUT IT SEEMS LIKE THE NEW ONES WILL HAVE THE SAME ISSUE IN THE YEARS TO COME.

    NHTSA complaint 11291802