Model yearDo not drive

2015 Mazda MAZDA3

Hatchback, gasoline, built in Japan. Owner complaints on file from Oct 28, 2014 to Apr 15, 2026.

Recall campaigns covering this model year4496k vehicles or units across those campaigns
Owner complaints1307.6 times the median 2015 hatchback
Severity index9.22015 hatchbacks average 10.9
First 24 months24Complaints in its first two years
Complaints over time

Complaints about the 2015 Mazda MAZDA3 peaked in 2024, with 21 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0102030201420162018202020222024212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

22% of complaints about the 2015 Mazda MAZDA3 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
28
Electrical system
24
Fuel system
14
Back-over prevention
13
Engine and cooling
6
Seats
6
Structure
6
Visibility and wipers
6
Lighting
5
Powertrain
5
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2015 Mazda MAZDA3

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Mazda MAZDA3
CampaignFiledSubjectComponentVehiclesRemedy
23V-487Jul 14, 2023Rearview camera image may not display properly by showing a flickering or distorted imageBack-over prevention236,100Part replacement
17V-393Jun 22, 2017Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bindBrakes227,814Part replacement
16V-684Sep 22, 2016Fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet…Fuel system17,484Part replacement
15V-621Oct 2, 2015Affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systemsDo not driveFuel system14,411Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Mazda MAZDA3

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

130 complaints on file, page 1 of 7.

  1. Filed Apr 15, 2026Failure Apr 15, 2026180,000 milesNeptune, NJCamera

    The contact owns a 2015 Mazda Mazda3. The contact stated that while driving at various speeds, or while attempting to reverse, the rear camera flashed on and off for approximately five minutes and then started working as intended. No warning light was illuminated. The vehicle was repaired under the NHTSA Campaign Number: 23V487000 (BACK OVER PREVENTION) by the owner of the vehicle; however, the fix failed to repair the vehicle. The contact stated that the failure had occurred after the recall repair was performed. The manufacturer was not notified of the failure. The failure mileage was 180,000.

    NHTSA complaint 11731350
  2. Filed Mar 24, 2026Failure Feb 1, 2026Westerville, OHFuel/propulsion system

    While parked on a slight downhill grade, gasoline started leaking and created a significant puddle on the ground. No warning lamps, messages or other symptoms. An independent service center ran numerous tests over two days, including a smoke test. Diagnosis: There is a hole in top section of fuel tank and the fuel tank needs replaced. Recommendation was to not drive vehicle with fuel tank over half full. Due to the potential of leaking fuel in the presence of a hot ignition source increasing the risk of fire, driving the vehicle long distance with defective fuel tank appears to represent an unreasonable safety risk. Unfortunately, the vehicle is currently 300 miles from home. Mazda’s Mexican-made plastic fuel tank specifically required for our vehicle’s VIN is not currently available. (Mazda makes a similar metal fuel tank in [XXX] which will not fit.) Mazda has an estimated three-month backlog in [XXX] for the fuel tank. Still awaiting repair due to lack of availability of the appropriate fuel tank. Major safety recall NHTSA 16V684000 for the 2015 Mazda3 addresses a manufacturing defect where a fuel tank weld could fail, leading to fuel leaks and a potential fire. Recall is for vehicles produced between 12/4/13 – 9/18/15. Our vehicle was manufactured 02/2015 in [XXX] . However, recall is limited to three specific series of VINs and our vehicle falls in the gap between subject VIN ranges. A recent NHTSA complaint XXX (1/27/26) has the same issue: fuel tank leak, but not within range of recall VINs. It seems that the list of affected VINs included in recall 16V684000 should be expanded to include additional Mexican manufactured vehicles potentially with the same issue. Or create a new recall. Having a hole in the top of a plastic fuel tank securely mounted to the vehicle is unexpected through normal wear and tear. Any fuel leakage increases the risk of fire. NHTSA should investigate if this is due to a defect in Mazda’s manufacturing process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

    NHTSA complaint 11726838
  3. Filed Jan 27, 2026Failure Dec 17, 2025Mount Storm, WVFuel/propulsion system

    Fuel leaking out of top of tank. Took car to two different shops. They both told me about a recall on the gas tank. They did every test possible and replaced O ring. Even did smoke evap system test. Tank still leaks from the top when full. They said the tank needs replaced. There is a recall for the year make and model but not my VIN?

    NHTSA complaint 11713563
  4. Filed Jan 15, 2026Failure Dec 15, 2025Grayson, GAService brakesCrash

    Description On 12-15-2025, in 18°F weather, the vehicle was parked on a residential sloped driveway with the manual parking brake fully engaged. While the driver was outside the vehicle, the parking brake system failed to hold the car’s weight. The vehicle rolled backward, crashed through a wooden railing, teetering on a 4-foot retaining wall, and came to rest over a culvert. Two young children were inside the vehicle at the time of the failure. Component Failure & Availability: The manual parking brake system failed to provide sufficient holding force to secure the vehicle. The rear brake calipers are currently available for inspection. Safety Risk: The safety of the two children inside the vehicle was put at extreme risk due to the unexpected movement of the car. This failure matches the exact conditions and consequences described in Safety Recall 1217F (NHTSA Campaign 17V-393), which states that "unexpected movement of the vehicle if parked on a slope" increases the risk of a collision. Reproducibility & Confirmation: The failure occurred under the specific environmental triggers (cold temperature and slope) identified in the manufacturer's own safety recall documentation. However, the manufacturer has officially refused to authorize the internal teardown of the actuator shafts—the only diagnostic method capable of verifying the rust and sliding resistance that causes this loss of holding force. Inspections: The vehicle has been visually inspected by an authorized dealership and insurance representatives. The manufacturer has declined the necessary internal mechanical diagnostics to verify the internal defect. Warning Symptoms: There were no warning lamps, messages, or symptoms prior to the failure. The parking brake felt fully engaged at the time the vehicle was parked.

    NHTSA complaint 11711269
  5. Filed Dec 24, 2025Failure Dec 23, 2025Atwater, CAEngine, Fuel/propulsion system

    Catalytic converter keeps giving me check engine

    NHTSA complaint 11706906
  6. Filed Dec 21, 2025Failure Dec 19, 2025Wilmington, CAUnknown or other

    I had purchased a car through Facebook Marketplace after talking to the seller and seeing a CarFax report on the car we decided to purchase it. After coming home the following day I look closer at the documents and realized the CarFax did not match the VIN of the car I purchased. After looking up the CarFax with the VIN on the car I purchased I saw that the person who sold me the car had rolled back the odometer.

    NHTSA complaint 11706401
  7. Filed Oct 29, 2025Failure Oct 22, 202586,000 milesBakersfield, CABack over prevention

    The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (BACK OVER PREVENTION). However, the dealer refused to complete the recall repairs due to the vehicle having a Salvage Title. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The vehicle remained unrepaired. The failure mileage was approximately 86,000.

    NHTSA complaint 11696444
  8. Filed Oct 3, 2025Failure Oct 3, 2025North Royalton, OHParking brake

    The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 17V393000 (Parking Brake); and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

    NHTSA complaint 11691201
  9. Filed Sep 30, 2025Failure Sep 21, 2025San Jose, CAUnknown or other

    The vehicle automator mileage was changed. The original mileage reading is over 200,000 mi. While the dashboard mileage only reads 90,780 mi. I was unaware of this until I went to the DMV to do a title transfer. The private seller is now nowhere to be found from Facebook marketplace and has blocked me but I do have receipts of everything

    NHTSA complaint 11690684
  10. Filed Aug 29, 2025Failure Aug 4, 2025Richmond, VAElectrical system

    The Infotainment System will randomly change radio stations while driving, or start scanning through the various system menus, and on at least in one case, started randomly making phone calls from a connected phone. This creates a major distraction while driving. This has been looked at by the dealership and would cost $1500 for the system repair. I understand that this is a known problem.

    NHTSA complaint 11683859
  11. Filed Mar 10, 2025Failure Nov 9, 2024Apache Junction, AZPower train

    1. Automatic transmission suffered a catastrophic failure during operation. Transmission was discarded by Bountiful Mazda, Utah. 2. Both other and I were at risk as the vehicle could not be controlled. 3. I read similar findings on Social Media posts. 4. Bountiful Mazda confirmed metal shavings in the drain trans fluid. 5. No prior warning on car instrumentation, or while driving, or on prior inspection by Cardinaleway Mazda, Gilbert, AZ 6. Neither Mazda USA (Mfr) nor Protective Asset Protection have taken responsibility for the initial equipment failure nor reimbursement through the extended service contract even with extenuating circumstances for late notification. I can provide copies of additional relevant material.

    NHTSA complaint 11647521
  12. Filed Jan 2, 2025Failure Jul 11, 2023West Melbourne, FLFuel/propulsion system

    Since the middle of 2023 I have noticed a gas fume smell both inside and outside of my 2015 Mazda Mazda3 after I fill my gas tank to full. This smell persists up until I use about a half tank of gas or slightly less. I do not top my gas tank off and stop filling when the automatic gas pump stops. There are no visible leaks on or around the gas tank or below the vehicle, and there are no noticeable cracks around the gas tank, valves, lines, etc. Additionally, there are no warning lights present on my dashboard or any codes.

    NHTSA complaint 11633780
  13. Filed Dec 30, 2024Failure Dec 30, 2024Evanston, ILElectrical system

    The Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of the touch screen may be corroded due to moisture, which may adhere on the lens of the touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of the touch screen.

    NHTSA complaint 11633180
  14. Filed Nov 2, 2024Failure Sep 4, 2022Portland, ORElectrical system

    Mazda call this “ghost touch” it happens when the screen starts to act up like crazy, jumping from different audio sources, Bluetooth lose connection, making unwanted phone calls. Almost like a ghost is touching the screen over and over again.

    NHTSA complaint 11623274
  15. Filed Oct 21, 2024Failure Oct 10, 2024Arlington, VACamera

    On Thursday October 9th I drove to work at 11pm and parked my car. I backed up into my space using my back-up camera as I had always did since I had purchased my car in 2019. The next morning when I got home and put my car in reverse to back into my space, I noticed that the back-up camera did not come on. The radio continued to play on the screen, but in never switched over to the camera so that I could use this component to park. After trying several times to try to figure out what the issue was I gave up. I had an appointment that same morning, so I parked my car and came back about an hour later to leave and started my car, pulled out of my space, then put my car in reverse and the camera was back up and running again. I found this to be strange. Most likely this will happen again. I googled/researched this to see if there was a recall for this issue in this make and model and came across a few articles where others had the same or similar complaints. So it all lead me here. It seems as if there is a malfunction in these cameras, if it is happening to others, and happened to me, then it's happening. So what's happening...is my question? Why are these camera not recalled? Do we wait until it shuts down in the middle of us backing up or what? What's next? Can I get someone at Mazda to look at my camera, and replace it? Or is this something I have to live with? I should not have to, neither should I have to pay some outrageous price to get it replace on my own dime. There is definitely an issue with this camera in this make and model. So is anyone going to be fair and do something about this, or wait until there is an accident behind it? If it's a defect in the product, just simply replace it.

    NHTSA complaint 11620926
  16. Filed Sep 24, 2024Failure Oct 15, 202260,000 milesSan Diego, CABack over prevention

    The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back-up camera screen image was flickering and became distorted while reversing. The cause of the failure was not determined. The failure mileage was 60,000. VIN tool confirms parts not available.

    NHTSA complaint 11616156
  17. Filed Sep 22, 2024Failure Jul 14, 2023Dublin, OHUnknown or other

    I am filing this complaint regarding existing Manufacturer Recall Number 6023G (NHTSA Recall Number 23V-487). This recall has been posted since Jul 14, 2023 and the manufacturer has failed to remedy the recall in a timely manner. The remedy is noted on the recall page: "If inspections verify there is image distortion or flickering, the rearview camera will be replaced with a new part and a wiring harness fastening seal will be added." However, the manufacturer continues to state that the remedy is not yet available.

    NHTSA complaint 11615817
  18. Filed Sep 6, 2024Failure Mar 15, 2024san diego, CABlind spot detection

    The contact owns a 2015 Mazda Mazda3. The contact stated that occasionally while the vehicle was shifted into reverse, the review camera image would not display on the digital screen. In addition, the contact stated that the image looked distorted. The contact received a notification of 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

    NHTSA complaint 11613125
  19. Filed Sep 4, 2024Failure Sep 4, 2024Portland, MEUnknown or other

    The problem I have is with my rearview camera, as described in Manufacturer Recall Number 6023G / NHTSA Recall Number 23V-487. This problem has existed since I purchased the car in November 2022. The recall was announced on 7/14/23. Mazda has failed to provide a remedy. Dealers report that they don't have the parts needed to make the repair and that no remedy has been provided by Mazda. It is meaningless to have a recall if the manufacturer doesn't fix the problem. This is a serious safety issue as when the problem occurs, it is not possible to see behind the car via the camera/screen.

    NHTSA complaint 11612679
  20. Filed Aug 26, 2024Failure Aug 15, 202382,000 milesDublin, CABack over prevention

    The contact owns a 2015 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera image failed to display. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

    NHTSA complaint 11610923
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

744 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev…
  • PF-26-02 Jul 28, 2026 · Other
    Supersession between B60S-34-300G/350G and B60S-34- 300H/350H. Please be advised that the G-level and H-level control arms are not interchangeable. The G-level part cannot be used to repair a vehicle built with the H-level. The H-level part can be used to r…
  • SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p…
  • SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group…
  • SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste…
  • SA-021-26 Apr 4, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly p…
  • 01-008-26 May 1, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be…
  • SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
    There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an…
  • SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
    Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s…
  • SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
    Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in…
  • SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w…
  • SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B…
  • SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
    Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.
  • SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f…
  • SA-037-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
    When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dea…
  • CSP13d Dealer Ltr Jul 14, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov…
  • SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l…
  • SA-031-25 Jun 18, 2025 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • CSP13c Dealer Ltr Jun 6, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov…
  • CSP13b Dealer Ltr May 23, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • CSP13a Parts and Warranty May 23, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • CSP13a Dealer Ltr May 20, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • 09-024-25 May 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused durin…
  • CSP13 Repair Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 Parts and Warranty Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 FAQs Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 Dealer Letter Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • 07-004-25 Apr 25, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-020-25 Apr 16, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • SA-081-24 Nov 8, 2024 · Service Bulletin/Repair Instructions
    Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
  • SA-079-24 Oct 24, 2024 · Service Bulletin/Repair Instructions
    The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction fo…
  • SA-016-24c Oct 5, 2024 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-068-24 Sep 12, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain about scratches on the instrument cluster lens.
  • SA-062-24 Aug 26, 2024 · Service Bulletin/Repair Instructions
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w…
  • SA-058-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • SA-057-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • SA-056-24 Aug 13, 2024 · Service Bulletin/Repair Instructions
    Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove th…
  • SA-053-24 Aug 12, 2024 · Service Bulletin/Repair Instructions
    Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  • SA-052-24 Aug 7, 2024 · Service Bulletin/Repair Instructions
    Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s…
  • SA-016-24b Aug 21, 2024 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-008-24a Aug 5, 2024 · Service Bulletin/Repair Instructions
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  • 09-038-24 Aug 8, 2024 · Service Bulletin/Repair Instructions
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal…
  • SA-050-24 Aug 6, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not …
  • SA-011-24b Jul 29, 2024 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf…
  • SA-011-24a Jun 7, 2024 · Other
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf…
  • SA-022-24a Jun 7, 2024 · Other
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coatin…
  • SA-016-24a Jun 7, 2024 · Other
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • 07-003-24a Jun 1, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solderi…
  • SA-022-24 Apr 10, 2024 · Service Bulletin/Repair Instructions
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coatin…
  • 07-003-24 Apr 22, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solderi…
  • SA-027-24 Apr 26, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
  • SA-016-24 Mar 8, 2024 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-011-24 Feb 12, 2024 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per…
  • SA-008-24 Feb 6, 2024 · Service Bulletin/Repair Instructions
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  • SA-032-23a Oct 11, 2023 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
Source: NHTSA manufacturer communications files.