2003 Mazda MPV

113 complaints on file, page 1 of 6.

1. Filed Jan 31, 2019Failure Nov 20, 2018115,000 milesNorth Bergen, NJPower train

   MY 2003 MAZDA MPV HAS A HORRIBLE TRANSMISSION SHIFTING PROBLEM. TOOK IT TO DEALER AND THEY SAID IT'S THE TRANSMISSION CONTROL MODULE. THEY CHARGED ME 1,500 DOLLARS TO INSTALL NEW AND AND REFLASH IT AND THE TRANSMISSION STILL DOESN'T SHIFT PROPERLY.

   NHTSA complaint 11173211
2. Filed Sep 14, 2018Failure Sep 10, 2018168,183 milesSalem, ORService brakes, Unknown or other, Wheels

   I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ALL SEASON TIRES THAT WERE AVAILABLE ONLINE. I FILED A COMPLAINT IN JULY AFTER GOING IN FOR AN OIL CHANGE AND VANCE DOING SOMETHING TO MY HEADLIGHTS WHEN HE WAS NOT ASKED TO. I AM REPORTING THAT EVERY PART THAT I REPLACE NEW ON MY CAR; VANCE WENT TO THAT AREA (NEW HEADLIGHTS, NEW ROTORS) AND CAUSED ME TO HAVE TO GO RECEIVE ADDITIONAL WORK (WHICH I DID ON MY ROTORS, I HAD TO HAVE THEM MACHINED EVEN THOUGH I HAD NEW ONES PUT ON IN 2016. NEW ROTORS LAST MORE THAN 1 BRAKE PAD CHANGE). I RECEIVED THAT WORK ON SEPTEMBER 10, 2018 AT ANOTHER AUTOMOTIVE SHOP. I WENT TO SEARS ON SEPTEMBER 10, 2018 BECAUSE MY TIRE WAS LOW. MY TIRES ARE STILL UNDER WARRANTY. VANCE FROM SEARS AUTO IN SALEM, OREGON STATED HE WOULD NOT SERVICE MY CAR BECAUSE I FILED A REPORT WITH SEARS CUSTOMER SERVICE. HE STATED I CAN DRIVE TO SEARS IN BEAVERTON, OREGON WHEN VANCE KNEW I HAD A NAIL IN MY TIRE. HE WAS PUTTING MY SAFETY AT RISK. I HAD TO GO BUY ANOTHER TIRE, CALL THE DISTRICT MANAGER (LEO), AND HAVE HIM APPROVE FOR MY TIRE TO BE CHANGED IN SALEM AND TO BE REIMBURSED FOR THE TIRE THAT I PAID FOR. LEO WAS VERY PROFESSIONAL AND FIXED THE SITUATION BUT I AM REPORTING VANCE ATTEMPTING TO COMPROMISE MY SAFETY, WORKING ON AREAS OF MY CAR I DID NOT ASK OR APPROVE, UNPROFESSIONAL ABUSE, AND FOR DISCRIMINATION. THERE ARE OTHER CUSTOMERS THAT HAVE FILED CUSTOMER SERVICE COMPLAINTS AGAINST THIS SALEM AUTO SHOP IN SALEM, OREGON BUT THEY WERE STILL ABLE TO UTILIZE THEIR WARRANTY. I APPRECIATE YOUR INVESTIGATI

   NHTSA complaint 11129590
3. Filed Jul 10, 2018Failure Jul 10, 2018146,930 milesSAN Diego, CAEngine

   IT STALLS WITH NO APPARENT REASON WHILE DRIVING ON CITY STREETS

   NHTSA complaint 11110662
4. Filed Jan 31, 2018Failure Sep 7, 201717,500 milesSAN Juan, PRVisibility/wiper

   BOTH SUNVISORS MIRROR HOUSINGS DROPS HANGING FROM THE CABLES EVERY TIME YOU LOWER THE SUNVISORS. IT HAPPENS STATIONARY AND IN MOTION. CAN'T VIRTUALLY USE SUNVISORS. *JS

   NHTSA complaint 11065996
5. Filed Aug 16, 2017Failure Aug 12, 201781,000 milesLake Wales, FLAir bags1 injured

   TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT 48 HOURS AFTER PURCHASING THE VEHICLE FROM HONDA OF WINTER HAVEN IN WINTER HAVEN, FLORIDA, THE PASSENGER SIDE AIR BAG DEPLOYED WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE FRONT PASSENGER'S RIGHT ARM AND LUNG WERE BRUISED AND WAS TAKEN TO THE HOSPITAL BY THE DRIVER. THE PASSENGER WAS TREATED AND RELEASED. THE POLICE WAS CONTACTED, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED BY AN INDEPENDENT MECHANIC OR THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

   NHTSA complaint 11015654
6. Filed Aug 14, 2017Failure Aug 12, 2017Lake Wales, FLAir bags, Unknown or other1 injured

   TAKATA RECALL IT SAY SR ON THE SEAT.... THIS IS WHAT HAPPENS, MY WIFE AND I WORK FOR A SATELLITE COMPANY AS INSTALLERS. SAT AT 4:30PM WE ARRIVE AT CUSTOMER HOUSE TO PERFORM THE INSTALLATION. .. TURN THE CAR OFF I TAKE THE KEYS AS NORMAL.GREET THE CUSTOMER AND DID A SITE SURVER 5 MIN.. PASS AND WE DECIDED TO GO BACK TO THE CAR TO DO PAPER WORK AND TURN AC ON.... WELL MY WIFE GOT ON TH PASSENGER SIDE AND I IN THE DRIVER SIDE WE CLOSE THE DOOR AND I PRESENT THE KEY TO TURN ON CAR.. THE PASSENGER SIDE AIR BAG ON THE SEAT DEPLOYE AND INJURE MY WIFE ON HER ARMS AND BACK RIB CAGE NECK BONES BREATHING SHARP PAIN ON THE LUNG AREA MAKING HER SHORT OF BREATH. WHILE SHE RECEIVED THE IMPACT WITH OUT EXPECTING THE HIT SHE THOUGHT SHE WAS SHOT SHE LOST CONTINENCE AND FALL INTO TRAUMA AND STRESS LEVELS TILL I REALIZE IT WAS THE AIR BAG HAD DEPLOYED WHILE CAR WAS IN PARK. THIS HAPPEN WHILE THE VEHICLE WAS IN PARK AND OFF NO IGNITION KEYS AND HAPPEN WHEN I PRESENTED THE KEY TO TURN IT ON. NOW SHE LEAVES IN FEAR WHAT IF THE NEXT CAR DO THE SAME AND IT HAS AFFECTED HER LIFE PUTTING HER IN PAINFUL MISERY MENTAL AND SUFFERING THE IGNORANCE AND UNPROFESSIONAL HAS AFFECTED MY FAMILY. .. MAZDA IT'S RESPONSIBLE... THANK GOD SHE IT'S ALIVE AND WE WASN'T DRIVING. I DECLARE THE VEHICLE UNSAFE AND SHOULD BE A RE CALL NOW PLEASE. LET'S SAFE LIFE'S. THANK YOU! SOME IT'S LIABLE FOR WHAT HAPPEN TO HER THIS VEHICLE I GOT IT FROM THE HONDA DEALER OF WINTER HAVEN FL THEY HAVE BEEN VERY HELPFUL AND KIND TRYING TO HELP US THE BEST WAY. I NEED HELP I AM LOOSING TIME AT WORK AND ALL THE DIFFICULTIES WE GOING THROUGH. WHAT CAN YOU DO?

   NHTSA complaint 11015277
7. Filed Sep 30, 2016Failure Aug 27, 2016147,950 milesSalisbury, MDAir bags, Unknown or other1 injured

   CAR WAS STATIONARY AND IN PARK. UPON TURNING KEY IN IGNITION, THE PASSENGER SIDE AIR BAG DEPLOYED. MAZDA SERVICE AGENT COULD FIND NO MECHANICAL CAUSE. IT IS NOT NORMAL WEAR AND TEAR. RESULTING AIRBAGS CANNOT BE TURNED ON, LEAVING US WITH A VEHICLE WITH NO AIRBAG PROTECTION. MAZDA DECLINED OUR REQUEST TO REPLACE THE FAULTY AIRBAG SYSTEM, AND ONLY OFFERED US A 500 CREDIT TOWARD THE PURCHASE OF ANOTHER VEHICLE. THIS OFFER DOES NOT EQUAL THE BOOK VALUE OF THE CAR, AND CERTAINLY THE REAL VALUE OF A PAID FOR RELIABLE VEHICLE IN GREAT CONDITION.

   NHTSA complaint 10910749
8. Filed Mar 29, 2016Failure Apr 20, 2015Hayden, IDEngine, Suspension

   TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE ENGINE WAS MISFIRING DUE TO A COIL SPRING FRACTURE THAT RANDOMLY OCCURRED SEVERAL TIMES. THE CONTACT STATED THAT THE PREVIOUS OWNER HAD TO REPLACE FOUR COIL SPRINGS THAT PREMATURELY FRACTURED. THE CONTACT LATER OWNED THE VEHICLE IN MID APRIL 2015 AND ALSO HAD TO REPLACE TWO COIL SPRINGS THAT FRACTURED PREMATURELY. THE DEALER ALSO REPLACED A GASKET COVER. IN ADDITION, THE DEALER DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO PERMANENT SOLUTION. THA MANUFACTURER INDICATED THAT THE CATALYTIC CONVERTER WAS ON BACK ORDER SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

   NHTSA complaint 10852176
9. Filed Jul 14, 2014Failure Jul 13, 2014129,850 milesGuilford, CTAir bags1 injured

   TL* THE CONTACT OWNS A 2003 MAZDA MPV. WHILE DRIVING 60 MPH ON A HIGHWAY, THE FRONT PASSENGER SIDE AIR BAG EXPLODED AND MADE A LOUD SOUND WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES AND RECEIVED MEDICAL ATTENTION DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,850.

   NHTSA complaint 10610275
10. Filed May 4, 2014Failure May 1, 2014146,000 milesJacksonville, FLElectrical system, Electronic stability control (esc), Engine

    EVERY TIME THIS MAZDA MPV GETS A LITTLE WET IT WILL NOT GO OVER 40 MPH. I HAVE CONTACTED THE DEALERSHIP WITH NO RETURN PHONE CALL OR EMAIL. THE COILS ALLOW MOISTURE TO GET IN WHICH WILL CAUSE THE VEHICLE TO THINK IT IS OVERHEATING AND WILL NOT GO NO MATTER WHAT YOU DO. I WAS ON THE HIGHWAY WHEN THIS HAPPENED IN JACKSONVILLE DURING RUSH HOUR AND BEING STUCK IN THE MIDDLE OF NO WHERE BECAUSE OF A FAULTY COIL THAT THE DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY FOR, IS BEYOND FRUSTRATING. I HAVE KIDS THAT HAVE BEEN IN THE VEHICLE OTHER TIMES WHEN THIS HAS HAPPENED AND WE HAD TO SIT IN THE VAN OR GO TO GAS STATIONS AND WAIT UNTIL IT WAS SOMEWHAT DERIVABLE AGAIN. I HAVE READ FORUM AFTER FORUM AND THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS ISSUE WITH THEIR MPV, RANGING FROM 1993-2006 MODELS. SOMETHING NEEDS TO BE DONE WITH THIS BEFORE SOMEONE GETS HURT. *TR

    NHTSA complaint 10586423
11. Filed Jul 17, 2013Failure Jul 5, 2013110,000 milesSacramento, CAVehicle speed control

    WE DRIVE TO LAKE TAHOE IN MY MPV VAN WITH 5 PEOPLE IN IT. THE VAN JERKED WHEN DRIVING ACCELERATING FROM 40 TO 50 MPH. WE CHANGED DRIVER ON THE WAY, AND BOTH DRIVER FELLED THE SAME THING. IT SEEMS A TRANSMISSION SHIFT SHOCK OR SHIFT FLARE. THEN WHEN "GOOGLE" THE PROBLEM ON INTERNET, I FOUND OUT THAT IT IS A VERY COMMON PROBLEM FOR MAZDA MPV 5-SPEED AUTO TRANSMISSION. MANY PEOPLE EXPERIENCED A SUDDEN FAILURE AFTER A FEW WEEKS OF THE "SHIFT FLARES". THIS CAN BE VERY DANGEROUS. MAZDA SHOULD OFFER FREE REPAIR FOR THIS COMMON FAILURE OF THEIR PRODUCT. I'M ENGINEER AND I TAKE GOOD CARE OF MY CARS AND CHANGE ALL OIL AND ATF ON SCHEDULE. MY FORD MINIVAN 96 AREOSTAR HAVE RUN MORE THAN 260 K MILE WITH ORIGINAL ENGINE AND TRANSMISSION. IT IS STILL RUNNING STRONG. *TR

    NHTSA complaint 10525428
12. Filed Apr 3, 2013Failure Apr 1, 2013Brighton, MACatalytic convertor

    2003 MAZDA MPV. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE FROM DEALERSHIP AND VEHICLE COMPANY. *SMD THE CONSUMER STATED HIS VEHICLE DID NOT PASS A SAFETY INSPECTION, DUE TO A FAULTY CATALYTIC CONVERTER, DESPITE SPENDING OVER $3,000 TO CORRECT THE PROBLEM.

    NHTSA complaint 10506103
13. Filed Jan 6, 2013Failure Jan 1, 2013135,928 milesST. Louis, MOElectrical system, Engine, Equipment adaptive/mobility

    WHILE DRIVING VEHICLE ON HIGHWAY AT 60MPH IN TRAFFIC VEHICLE SHUT OFF. MAZDA MECHANIC TOLD ME COIL ON NUMBER ONE CYLINDER WAS BAD. THIS HAD BEEN REPLACED JUST A YEAR OR SO AGO BUT APPARENTLY WAS BAD AGAIN. *TR

    NHTSA complaint 10491576
14. Filed Jul 3, 2012Failure Jun 14, 2012121,958 milesMidland, GASteering

    TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE HEARD A LOUD POPPING NOISE. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD WAS FRACTURED. THE WHEEL WAS ALSO POINTED OUTWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,958.

    NHTSA complaint 10464074
15. Filed Oct 11, 2011Failure Oct 9, 201172,000 milesWestchester, ILBody1 injured

    TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE TRUNK LATCH FRACTURED, CAUSING THE HOOD TO STRIKE HER ON THE HEAD. THE CONTACT RECEIVED A MINOR CONCUSSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 72,000.

    NHTSA complaint 10429426
16. Filed Oct 4, 2011Failure Sep 16, 2011120,000 milesCamden, SCTires

    UNIROYAL 2256016 AWP II ON ALL FOUR WHEELS. VAN STARTED PULLING TO THE RIGHT AND GOT PROGRESSIVELY WORSE UNTIL I TOOK IT IN FOR ALIGNMENT. ALIGNMENT WAS FINE. KEPT DRIVING. PULLING GOT SO BAD THAT VAN WOULD START CAREENING OFF ROAD IF STEERING WHEEL WAS LET GO (EVEN AT SLOW SPEEDS). REMOVED FRONT RIGHT TIRE AND PUT ON FRONT LEFT WHEEL - VAN STARTED PULLING LEFT. TOOK VAN IN TO TIRE STORE - TECHNICIAN INDICATED TREAD HAD APPROX 15,000 MILES LEFT, BUT TREAD WAS SEPARATING FROM REST OF TIRE. *TR

    NHTSA complaint 10428726
17. Filed Aug 5, 2011Failure Jul 1, 200852,500 milesScarborough, MEIgnition

    TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WOULD BEGIN TO JERK AND IT WOULD NOT RESPOND TO THE ACCELERATOR PEDAL. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS AND THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL DURING THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE IGNITION COIL FOR THE SIXTH CYLINDER WAS REPLACED. APPROXIMATELY THREE YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE IGNITION COIL FOR THE FIRST CYLINDER WAS REPLACED. THE FAILURE MILEAGE WAS 52,500 UPDATED 08/24/11 *BF THE CONSUMER STATED IT COST $580 TO REPLACE EACH COIL. UPDATED 12/02/11

    NHTSA complaint 10417654
18. Filed Jul 12, 2011Failure Jul 11, 2011112,500 milesFairfax, VAExhaust system

    VEHICLE HAS ABOUT 112, 500 MILES WHEN IT HAD A CATALYTIC CONVERTER FAILURE. COST TO REPAIR $1800. SERVICE MANAGER SAID THIS REPAIR IS TIED TO DRIVING WITH THE CHECK ENGINE LIGHT ON DUE TO ENGINE COIL FAILURES. ALL ENGINE COILS HAD BEEN REPLACED BEFORE 89000 MILES. SINCE THE COILS WERE REPLACED EARLIER, NO WAY TO IDENTIFY THE NEXUS TO THE CATALYTIC CONVERTER. THERE HAVE BEEN NUMEROUS "CHECK ENGINE" WARNINGS AND RELATED REPAIRS: O2 SENSOR, PCV HOSE, AND O2 CANNISTER HAVE BEEN REPLACED IN ADDITION TO ALL 6 ENGINE COILS. THERE WAS NO RECALL NOTICE ON ANY OF THESE FAILURES AND THERE WERE OTHER "CHECK ENGINE" WARNINGS WHERE NO PROBLEM WAS FOUND. I HAVE DRIVEN SEVERAL CARS OVER 112000 MILES AND I HAVE NEVER HAD TO REPLACE A CATALYTIC CONVERTER. BASED ON THIS EXPERIENCE, AND THE TREATMENT AT THE MAZDA DEALER, I WOULD NOT BUY ANOTHER MAZDA PRODUCT. *TT

    NHTSA complaint 10411921
19. Filed Jul 5, 2011Failure Jun 30, 2011110,000 milesEldorado, KSVehicle speed control

    TL* THE CONTACT OWNS A 2003 MAZDA MPV WAGON. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED UP TO 90 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INSPECTED IT AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 110,000.

    NHTSA complaint 10410479
20. Filed Jun 6, 2011Failure Jun 6, 201147,000 milesANN Arbor, MILatches/locks/linkages, Tailgate

    ONE TAILGATE STRUT BOLT ON MY MAZDA MPV FAILED WHILE I WAS OPENING THE TAILGATE CAUSING THE TAILGATE TO FALL UNEXPECTEDLY. I WAS LUCKY THAT I WASN'T HURT. *TR

    NHTSA complaint 10405362