Complaints over time
Complaints about the 2023 Mazda MX-30 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Mazda MX-30
Wagon, electric, FWD/Front-Wheel Drive, built in Japan. Owner complaints on file from Mar 10, 2026 to Mar 10, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2023 wagon
Severity index0.02023 wagons average 15.2
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Mazda MX-30 name driver assistance
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2023 Mazda MX-30
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Mazda MX-30
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 10, 2026Failure Mar 10, 2026Juneau, AKAssist, Steering
When driving on ice the car mistakes a lack of steering resistance for hands being off the wheel (especially when both hands are on the wheel providing even resistance to both sides). It will sound an alarm and jerk the wheel to the side to get the driver's attention, but that sideways jerk causes a loss of steering in icy conditions. This happens multiple times per drive, sometimes within a second or two of the last time.
NHTSA complaint 11723253
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
175 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SA-042-26a Sep 17, 2026 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MA… - SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev… - SA-038-26b Sep 10, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not pr… - SA-039-26a Aug 19, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using … - SA-038-26a Sep 4, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Au… - SA-053-26 Aug 19, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or… - SA-050-26 Aug 7, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is ap… - SA-0-38/26 Jun 16, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Doo… - SA-042-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA C… - SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p… - SA-040-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This docu… - SA-039-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the foll… - SA-027-26a Jun 17, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testi… - SA-034-26 May 19, 2026 · Service Bulletin/Repair Instructions
This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new… - SA-033-26 Jun 4, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to… - SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group… - SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste… - SA-027-26 Apr 15, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, … - SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an… - SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - 09-001-26 Jan 7, 2026 · Service Bulletin/Repair Instructions
There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best… - SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be … - SA-023-25c Dec 16, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop • Door Lock / Un… - SA-017-25d Dec 17, 2025 · Service Bulletin/Repair Instructions
Mazda Connect Services - Frequently Asked Questions (FAQ) - 09-045-25 Dec 4, 2025 · Service Bulletin/Repair Instructions
Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid actuator lock mechanism Incomplete control logic in the R-ESU software To eli… - 04-003-25a Dec 24, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience premature wear of the front inner brake pads. The pads wear down by about 0.1 in (3 mm) every 6200 miles (10,000 km), and may require replacement at less than 12,400 miles (20,000 km). This is caused by intrusion of dirt and san… - SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in… - SA-047-25 Oct 8, 2025 · Service Bulletin/Repair Instructions
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. - SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w… - SA-029-25a Oct 17, 2025 · Service Bulletin/Repair Instructions
This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the deal… - SA-012-25c Oct 7, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-007-25b Oct 23, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat… - 30-002-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit sparks when the charging cable is connected or disconnected during AC charging. Removing the charging cable while it is energized can cause sparks because the air’s insulation breaks down. To eliminate this concern, the control log… - 04-003-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience premature wear of the front inner brake pads. The pads wear down by about 0.1 in (3 mm) every 6200 miles (10,000 km), and may require replacement at less than 12,400 miles (20,000 km). This is caused by intrusion of dirt and san… - SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B… - SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. - SA-017-25c Sep 9, 2025 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions - SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f… - SA-038-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership… - SA-035-25 Aug 6, 2025 · Service Bulletin/Repair Instructions
Some vehicles may show “TSR system performance is reduced. Navigation Data Unavailable" or "Check Navigation SD Card" in the meter while driving. - SA-023-25b Aug 22, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl… - SA-012-25b Aug 21, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-009-25a Aug 22, 2025 · Service Bulletin/Repair Instructions
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. - SA-023-25a Jul 14, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlo… - SA-017-25b Jul 14, 2025 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions (FAQ) - 09-029-25 Jul 30, 2025 · Service Bulletin/Repair Instructions
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manu… - SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l… - SA-031-25 Jun 18, 2025 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - SA-029-25 Jun 3, 2025 · Service Bulletin/Repair Instructions
This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the deal… - SA-007-25a Jun 3, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat… - 09-026-25 Jun 26, 2025 · Service Bulletin/Repair Instructions
Some customers may complain that the parking sensor alarm fails to sound until the vehicle is extremely close to an obstacle. This is due to improper PAU (Parking Assist Unit) control software. To eliminate this concern, the PAU control software has been mo… - SA-023-25 May 16, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl… - SA-017-25a May 16, 2025 · Service Bulletin/Repair Instructions
Frequently Asked Questions (FAQ) for Mazda Connected Services. - SA-012-25a May 16, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-028-25 May 29, 2025 · Service Bulletin/Repair Instructions
Some vehicles may have recall notifications remain on the center display even after a recall is performed. NOTE: When the warranty claim for the recall campaign is accepted at Mazda Japan, the recall notification will be automatically deleted via the Connec… - SA-025-25 May 16, 2025 · Service Bulletin/Repair Instructions
Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by worn or contaminated wiper blades. It can also be caused by bent wiper arms, or loose wiper arm retaining nuts due to i… - SA-017-25 Mar 21, 2025 · Service Bulletin/Repair Instructions
Frequently Asked Questions (FAQ) - SA-009-25 Feb 19, 2025 · Service Bulletin/Repair Instructions
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. - SA-007-25 Feb 4, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat…
Source: NHTSA manufacturer communications files.