Model year

2016 Mazda MX-5

Convertible, gasoline, built in Japan. Owner complaints on file from Jul 13, 2016 to Apr 30, 2026.

Recall campaigns covering this model year395k vehicles or units across those campaigns
Owner complaints343.6 times the median 2016 convertible
Severity index11.82016 convertibles average 5.2
First 24 months7Complaints in its first two years
Complaints over time

Complaints about the 2016 Mazda MX-5 peaked in 2016, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246201652017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

32% of complaints about the 2016 Mazda MX-5 name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
11
Airbags
5
Electrical system
4
Structure
4
Engine and cooling
2
Lighting
2
Steering
2
Wheels
2
Suspension
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2016 Mazda MX-5

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Mazda MX-5
CampaignFiledSubjectComponentVehiclesRemedy
24V-695Sep 18, 2024Software error in the air bag control module may cause the front air bags to deploy with excessive force during a crashAirbags77,670Software update
19V-496Jun 27, 2019Skid plate and metal bracket may detach from underneath the vehicleStructure2,476Part replacement
19V-072Feb 1, 2019Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and…Powertrain14,370Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Mazda MX-5

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

34 complaints on file, page 1 of 2.

  1. Filed Apr 30, 2026Failure Apr 1, 2025Orem, UTSteering

    2016 Mazda MX5 club: In warmer weather(70 degree F or higher) and after driving for 5+ miles, the steering becomes less sensitive and gets “stuck/sticky” and requires more force to turn. When applied more force the car over corrects and you swerve cause the amount of force you needed to apply. Seems like something in the steering rack expands with heat which then creates friction which you have to overcome to continue driving. Seems like it’s becoming more of a issues the more people drive

    NHTSA complaint 11734925
  2. Filed Apr 9, 2025Failure Jan 16, 202360,000 milesSan Bernardino, CAAir bagsCrash

    The contact owns a 2016 Mazda MX-5. The contact received notification of NHTSA Campaign Number: 24V695000 (AIR BAGS); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at 5 MPH, the bumper of a parked 2001 Lexus LS400 was crashed into and the vehicle came to a stop. There was damage to the contact's license plate holder and the other vehicle bumper. There were no warning lights illuminated. The driver’s and passenger’s side air bags deployed in the minor collision. No police report was filed. The contact did not sustain any injuries. No one else was injured. The vehicle was not taken to a dealer or to be diagnosed. The vehicle was not repaired. The dealer did not want to repair the recall per the contact. The failure mileage was approximately 60,000. Parts distribution disconnect.

    NHTSA complaint 11653763
  3. Filed Nov 12, 2024Failure Nov 12, 2024Pittsburgh, PAAir bags

    Contacted Rohrich Mazda 2690 W Liberty Ave, Pittsburgh Pa 412.344.3600 regarding the airbag recall today. They have no knowledge of this recall and therefore I am unable to have it corrected. Is my car safe to drive? When will I be able to get it fixed? Thanks, Bill

    NHTSA complaint 11624787
  4. Filed Sep 24, 2024Failure Sep 24, 2024Wilton Manors, FLAir bags

    The contact owns a 2016 Mazda MX-5. The contact received notification of the NHTSA Campaign Number: (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11616237
  5. Filed Jun 19, 2024Failure Mar 15, 2024Surprise, AZPower train

    6 speed manual transmission failure at 59,000 miles Started not shifting into 3rd, then shortly after, the transmission locked up in a intersection. Which stalled the vehicle out. Was able to move the vehicle by hand, out of heavy traffic. Since this effects all ND1, ND2 and ND3 manual transmissions. I dropped and changed it for a used one. While I rebuild the original. As I am also outside of warranty.

    NHTSA complaint 11595214
  6. Filed Jan 5, 2024Failure Dec 7, 2023Corrales, NMPower train

    On December 7, 2023 at approximately 10:30pm, I was traveling west bound on [XXX] . Suddenly, there was a loud thumping noise from under the passenger seat. After about 10 seconds, it escalated to an extremely loud banging and the smell of oil. Not a single warning light appeared on my dashboard. I immediately attempted to pull off the road. This area is in the middle of a mesa with no streetlights and a speed of a 65mph road. I immediately put on my hazard lights and was stranded. The dangerousness of this situation was insurmountable. I was in a 2 seated convertible, partially on the road with no streetlights as cars and trucks flew by me at speeds above 65mph. Had I been hit from behind; I would have been killed instantaneously. I contacted AAA for emergency towing. The tow truck was deployed. In the meantime, I sat there helplessly. A passerby stopped to try to help but was unable to get the car to roll to a safe area off the road. Time passed. About an hour later, I called AAA again stating the dire need for assistance and the call was elevated to emergency. At this time a police officer drove by. I explained the situation and he parked behind me with lights on, potentially stopping a fatal situation. The tow truck finally arrived, and my car was towed to the address on my warranty above. I contacted Southern Automotive in Rio Rancho and was placed on a wait list for the car to be seen. I contacted CareGuard and they stated I could take the car to any automotive place for repair that was qualified to work on a Mazda. I confirmed this with Southern Automotive. They are AAA qualified, and service qualified for Mazda. They were not able to get the car in until 12/18/23. The car sat in my garage. On 12/18/23, Southern Automotive sent a tow truck to pick up the car. On Tuesday, 12/19/23, I received a call from Cody at Southern Automotive. The car had had a “catastrophic event in the rear differential” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

    NHTSA complaint 11563848
  7. Filed Jul 18, 2023Failure Jul 1, 2017Huntersville, NCUnknown or other

    I recently bought a used 2016 Mazda Miata convertible, and when the convertible top is up, the inner liner droops down and obscures about 1/4 to 1/3 of the rear window. I looked online for this problem and found that there are lots of 2016 Mazda Convertible Owners with the same problem. There are some fixes posted online about the problem, but many of the folks doing the fixes report that the problem reoccurs after the fix. Is there a NTSB bulleting about this problem? The rear window in a 2016 Mazda convertible is small enough to start with, let alone having a goodly portion of it obscured by the drooping headliner.

    NHTSA complaint 11533115
  8. Filed Apr 10, 2023Failure Apr 10, 2023Hope Valley, RISteering

    Steering: At 55+ MPH I feel a slight bind when I make a steering change. It then releases only after I've put in too much steering correction. This occurs when in a steady direction, or whether I'm in a steady, high speed turn. It feels like a snapping rubber band. You can read about other Miata drivers who have the same issue at: miata.net in the forum. The link: https://forum.miata.net/vb/showthread.php?t=714849&highlight=steering+stick

    NHTSA complaint 11516406
  9. Filed Aug 11, 2022Failure Aug 7, 2022Jacksonville, FLBody

    The top windshield trim piece popped off while on the highway. The windshield has never been replaced and this trim piece has never been removed. All but one of the clips failed.

    NHTSA complaint 11478826
  10. Filed May 16, 2022Failure May 1, 2022Roy, UTAir bagsCrash

    I was in an accident on May 1st 2022. I was traveling south when another car hit me. The airbags didn't deploy at all none of them did you can see from the pics and video I have attached and hear the audio from my dash cam saying the airbag deployment was detected but no airbags came out. (Dash cam video won't upload but I can email or text it if needed) the car is currently at the Ken garff Honda body shop in Riverdale Utah.

    NHTSA complaint 11464904
  11. Filed Dec 9, 2021Failure Dec 9, 2021Greenville, MSElectrical system, Exterior lighting, Suspension

    Since 2019 there have been several instances with my vehicle where someone has been able to knock the power offline thereby disabling it. It happened in five locations - a storage location in Olive BranchN MS, a former address in Memphis, TN (4330 Angarath Dr), a restaurant (Sonic) in Greenville, MS and twice in Greenville, MS both at a local park (Hardee Park). I never received any recall notices during this time regarding my vehicle ref a problem with the internal lighting for the odometer / gas meter, for the alarm system, for the battery, chasis - the frame shakes - I even reported feeling something when I first bought it back in Nov of 2015, and the door locks on the driver side stated losing the notification of being locked so I have to walk back to check and have found out that some additional delay is happening causing it not to lock properly so I open and close it to get it to lock. I have received any notifications for issues with locks, power, or the suspension (chasis). My car has been stole from the dealership in Memphis near the Germantown TN area, from storage and then from the parking lot of my current address in Greenville MS. I reported all of this to local management and I told the prior people that had the dealership that something had happened to my car and they joked around trying to make a joke out of it. I called the prior service manager and a Mazda dealer in Atlanta when it was knocked offline in 2019 and was told it was an issue they could not resolve over the phone but told me to try a couple of things to see it would start. I finally heard back from the one in Memphis who agreed and I got it to start after sitting in that park almost stranded. They did it again yesterday but it would not start even after I know I spent almost $200 on a new battery after it shutdown at a local restaurant and it would not start after an electrical spark hut the car and shocked my leg. The car is only 5 years old; it shouldn't have these problems.

    NHTSA complaint 11443205
  12. Filed May 11, 2021Failure Apr 23, 202178,000 milesFresno, CABody

    I WAS DRIVING ON THE FREEWAY AND I HEARD A LOUD CRACKING NOISE. I STOPPED AT A GAS STATION TO CHECK AND SAW THAT THE UPPER MOLDING PART OF THE CAR HAD BROKEN OFF.

    NHTSA complaint 11416144
  13. Filed Jan 6, 2021Failure Dec 1, 20199,000 milesVero Beach, FLElectrical system

    SPIDER CRACKING ON CENTER DISPLAY MAZDA SERVICE BULLETIN R018/18. SINCE VEHICLE IS OUT OF WARRANTY WILL NOT REPAIR EVEN THOUGH IT WAS A NOTED MFG DEFECT. SHOULD BE A SAFETY ISSUE AS SCREEN WILL BECOME ON READABLE AND SAFETY IS A 5 YR WARRANTY ADV NO. MAZDA SHOULD OF NOTIFIED OWNERS OF THIS ISSUE DID NOT.

    NHTSA complaint 11386764
  14. Filed Oct 24, 2020Failure Sep 1, 202063,000 milesSAN Jose, CAUnknown or other

    AIR CONDITIONER STOPPED WORKING. AC COMPRESSOR HOSE CRACKED. SHOP SAID THIS IS HAPPENING SO MUCH, TO THIS YEAR/ MODEL, THAT THEY KEEP THE PART IN STOCK.

    NHTSA complaint 11366246
  15. Filed Oct 24, 2020Failure Aug 1, 201950,000 milesSAN Jose, CAElectrical system

    WHEN DRIVING, MOST OF THE TIME THE BLIND SPOT SENSOR DOES NOT TURN ON (SOUND AND LIGHT). IT CAN GO DAYS WITHOUT TURNING ON AT ALL THEN ALL OF A SUDDEN IT WORKS 1 OR 2 TIMES.

    NHTSA complaint 11366245
  16. Filed Oct 21, 2020Failure Sep 5, 202027,500 milesSAN Jose, CAVisibility/wiper

    SUN VISORS ON FIRST GENERATION ND MX-5 SUBJECT TO CATASTROPHIC FAILURE, LEADING TO DANGEROUS DRIVING CONDITIONS. I WAS AT HIGHWAY SPEED WHEN THE DRIVER'S SIDE VISOR FAILED ON MY CAR. THE VISOR WOULD NO LONGER STAY IN POSITION. IT JUST HUNG AT THE BOTTOMMOST POSITION. AS A TALL DRIVER I FIRST SCRUNCHED DOWN IN THE SEAT IN ORDER TO SEE PROPERLY OUT THE WINDSHIELD. EVENTUALLY I HELD THE SAGGING VISOR UP WITH MY LEFT HAND AND STEERED/SHIFTED WITH MY RIGHT HAND. NOT IDEAL AND DEFINITELY NOT PERFECTLY SAFE. ONLINE FORUMS INDICATE THIS IS A WIDESPREAD PROBLEM WITH FIRST GENERATION NDS.THOUGH THE SUN VISORS IN MY 2016 ND HAVE BEEN USED SPARINGLY, BOTH DRIVER AND PASSENGER SIDE VISORS HAVE FAILED IN THE SAME PLACE: AT THE HINGE NEAR THE DOME LIGHT. THE REPLACEMENT PART IS NEARLY $300, NOT INCLUDING INSTALLATION. THE PART WAS QUICKLY REDESIGNED BY MAZDA BUT OWNERS OF EARLY VINS ARE OUT OF LUCK.

    NHTSA complaint 11365631
  17. Filed Apr 16, 2020Failure Apr 16, 202040,000 milesOrange Park, FLPower train

    6 SPEED MANUAL TRANSMISSION, VEHICLE STATIONARY AND DOESN'T WANT TO GO INTO 1ST GEAR AND YOU SOMETIMES MUST SHOVE IT IN, INTERMITTENT ISSUE. ALSO A TON OF GEAR WHINE UNDER MODERATE THROTTLE IN 3RD AND 4TH GEAR. FAILURE MILEAGE IS 41,118 MILES. FAILURE OF THE TRANSMISSION IN GEAR AT SPEED COULD RESULT IN A CATASTROPHIC ACCIDENT DUE TO LOSS OF FORWARD PROPULSION. MAZDA HAS RELEASED A TSB ON THIS REF IS R083/16B AND 05-007/16 YET ARE BASICALLY TELLING ME IT'S UP TO THE NHTSA TO RECALL IT OR THERE'S NOTHING THEY WILL DO UNTIL IT COMPLETELY GRENADES AND POTENTIALLY CAUSES AN ACCIDENT. THIS IS NOT A SMALL ISSUE AFFECTING A SMALL BATCH OF CARS, THIS IS A FAIRLY WIDESPREAD ISSUE AFFECTING A LARGE SPAN IN PRODUCTION. FROM INTERNAL SOURCES I'VE LEARNED MAZDA IS ON THE FOURTH SEPARATE REVISION OF THE 6 SPEED MANUAL TRANSMISSION IN THE 4TH GENERATION MX-5 AND EVEN SOME 3RD REVISION TRANSMISSIONS HAVE SHOWN WEAKNESS. IN SHORT, THE 6 SPEED MANUAL TRANSMISSION WAS NOT DESIGNED FOR THE 2.0L ENGINE IN THE U.S MODEL, INSTEAD WAS ONLY INTENDED TO BE USED WITH THE LESS TORQUEY 1.5L IN THE EUROPEAN AND JAPANESE MODEL. MAZDA USA PUSHED FOR THE 2.0L LAST MINUTE IN PRODUCTION FOR MORE POWER IN THE U.S MARKET DESPITE NOT HAVING A SUITABLE MANUAL TRANSMISSION AVAILABLE. THE DIFFERENCE IN MANUFACTURING TOLERANCES HAS LED TO SEVERAL INSTANCES OF COMPLETE GEAR FAILURE IN STOCK COMPLETELY UNMODIFIED CARS AND IS AN ACCEPTED DESIGN FLAW BY MAZDA AND WHY THEY HAVE HAD SO MANY COMPLETE TRANSMISSION OVERHAULS IN A SHORT SPAN. IN SHORT EVERY MANUAL MX-5 THAT WAS PRODUCED BEFORE SEPTEMBER 6TH 2016 HAS A TRANSMISSION THAT'S A TICKING TIME BOMB. MINE IS SEPTEMBER 2015 PRODUCTION DATE. I STRONGLY BELIEVE THIS TSB SHOULD BE REFERENCED AND THESE TRANSMISSION RECALLED. A WEIRD COINCIDENCE IS THIS VERY CAR ALSO HAD AN AUTOMATIC TRANSMISSION RECALL. I HAVE ATTACHED THE REFERENCED TSB BELOW. PLEASE RECALL. *TR

    NHTSA complaint 11321333
  18. Filed Mar 2, 2020Failure Feb 29, 20206,138 milesBellingham, MAWheels

    THESE TIRES ARE THE ORIGINAL TIRES THAT CAME ON MY CAR WHICH WAS PURCHASED IN SEPTEMBER OF 2016. WHEN I WAS ROTATING THESE TIRES FOR THE SECOND TIME IN 6138 MILES I NOTICED THAT THESE TIRES WERE SPLITTING OPEN IN THE GROOVES THAT RUN AROUND THE CIRCUMFERENCE OF THE TIRE. I AM AFRAID TO DRIVE THIS CAR FOR FEAR OF A BLOWOUT IN ONE OR MORE TIRES. THESE BRIGESTONE POTENZA S001 TIRES SHOULD BE WATCHED CLOSELY IF THEY ARE SPLITTING OPEN WITH ONLY 6138 MILES AND 3 1/2 YEARS OF USE. I FEEL THAT THESE ARE VERY UNSAFE TIRES.

    NHTSA complaint 11315608
  19. Filed Dec 16, 2019Failure Dec 13, 201949,000 milesPalmetto, FLPower trainCrash

    TL* THE CONTACT OWNS A 2016 MAZDA MX-5. WHILE DRIVING APPROXIMATELY 10 MPH ACROSS AN INTERSECTION, THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ANOTHER VEHICLE TRAVELING ACROSS THE INTERSECTION COLIDED WITH THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. POLICE REPORT NUMBER: 2019643494 WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

    NHTSA complaint 11289267
  20. Filed Dec 7, 2019Failure Oct 12, 201919,658 milesSacramento, CAPower train

    WHILE DRIVING ON A PUBLIC 2-LANE ROAD AND UPSHIFTING INTO 3RD GEAR AT ABOUT 6,500 RPM MY TRANSMISSION FAILED. I IMMEDIATELY SLOWED FROM ABOUT 65 MPH AND COASTED TO A STOP. I WAS LUCKY THAT THERE WAS A JUST ADEQUATE SHOULDER, AND I WAS ABLE TO AVOID BEING REAR-ENDED BY FASTER TRAFFIC. I PULLED AS FAR TO THE RIGHT AS I COULD, STILL WITHING 4 FEET OF THE PAVEMENT. I DETERMINED THAT I COULD STILL DRIVE IN 1ST GEAR AND, DRIVING ONLY ON THE SHOULDER, DROVE THE CAR TO A WIDER, SAFER SPOT. A FRIEND CAME BY LATER WITH HIS TRUCK AND TRAILER TO TAKE MY CAR TO MY HOME. I THEREUPON HAD IT TOWED TO A MAZDA DEALER THE NEXT DAY. THE DEALER DIAGNOSED A MANUAL TRANSMISSION FAILURE, 3RD GEAR SPECIFICALLY, AND TOLD ME I WAS LUCKY THE GEARBOX DIDN'T SIEZE AND CAUSE A LACK OF CONTROL. THEY REPLACED THE ENTIRE TRANSMISSION AT NO COST TO ME.

    NHTSA complaint 11287640
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

522 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev…
  • SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p…
  • 09-020-26 Jun 18, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on s…
  • SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group…
  • SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste…
  • SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma…
  • 01-008-26 May 1, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be…
  • SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
    There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an…
  • SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • 09-007-26 Jan 31, 2026 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being da…
  • 09-005-26 Jan 13, 2026 · Service Bulletin/Repair Instructions
    If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone…
  • SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
    When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi…
  • SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
    Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s…
  • SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
    Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in…
  • SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w…
  • SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B…
  • SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
    Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.
  • SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f…
  • SA-037-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
    When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dea…
  • CSP13d Dealer Ltr Jul 14, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov…
  • 09-029-25 Jul 30, 2025 · Service Bulletin/Repair Instructions
    Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manu…
  • 09-027-25 Jul 11, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.
  • SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l…
  • SA-031-25 Jun 18, 2025 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • CSP13c Dealer Ltr Jun 6, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov…
  • CSP13b Dealer Ltr May 23, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • CSP13a Parts and Warranty May 23, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • CSP13a Dealer Ltr May 20, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • 09-024-25 May 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused durin…
  • CSP13 Repair Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 Parts and Warranty Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 FAQs Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 Dealer Letter Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • 07-004-25 Apr 25, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-020-25 Apr 16, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • 09-009-25 Feb 13, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). • The film of the center display may be peeled off. • White dots may appear on the center display. • Spider web-like cracking appeari…
  • SA-081-24 Nov 8, 2024 · Service Bulletin/Repair Instructions
    Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
  • SA-016-24c Oct 5, 2024 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-068-24 Sep 12, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain about scratches on the instrument cluster lens.
  • SA-062-24 Aug 26, 2024 · Service Bulletin/Repair Instructions
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w…
  • SA-058-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  • SA-057-24 Aug 15, 2024 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • SA-056-24 Aug 13, 2024 · Service Bulletin/Repair Instructions
    Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove th…
  • SA-053-24 Aug 12, 2024 · Service Bulletin/Repair Instructions
    Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  • SA-052-24 Aug 7, 2024 · Service Bulletin/Repair Instructions
    Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s…
  • SA-016-24b Aug 21, 2024 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-008-24a Aug 5, 2024 · Service Bulletin/Repair Instructions
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  • 09-038-24 Aug 8, 2024 · Service Bulletin/Repair Instructions
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal…
  • SA-011-24b Jul 29, 2024 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf…
  • 09-016-24a Jul 18, 2024 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.
  • SA-011-24a Jun 7, 2024 · Other
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services perf…
  • SA-022-24a Jun 7, 2024 · Other
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coatin…
  • SA-016-24a Jun 7, 2024 · Other
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • 09-034-24 Jun 27, 2024 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window. This is caused by: CASE A: The J-hook binding holding the inner cloth coming loose because the convertible top …
  • 07-003-24a Jun 1, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solderi…
  • SA-022-24 Apr 10, 2024 · Service Bulletin/Repair Instructions
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coatin…
Source: NHTSA manufacturer communications files.