Model year

2019 Mazda MX-5

Convertible, gasoline, built in Japan. Owner complaints on file from Jul 20, 2020 to Dec 28, 2023.

Recall campaigns covering this model year2199k vehicles or units across those campaigns
Owner complaints82.7 times the median 2019 convertible
Severity index25.02019 convertibles average 7.0
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2019 Mazda MX-5 peaked in 2020, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320203202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

38% of complaints about the 2019 Mazda MX-5 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
3
Brakes
2
Steering
2
Structure
2
Airbags
1
Engine and cooling
1
Powertrain
1
Seat belts
1
Speed control
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2019 Mazda MX-5

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Mazda MX-5
CampaignFiledSubjectComponentVehiclesRemedy
24V-695Sep 18, 2024Software error in the air bag control module may cause the front air bags to deploy with excessive force during a crashAirbags77,670Software update
21V-875Nov 12, 2021Impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to failFuel system121,038Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Mazda MX-5

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Dec 28, 2023Failure Dec 13, 2023Escondido, CAElectrical system, Service brakes, Steering

    On the Dash the amber ABS light came on as well as the red Brake light and they stayed on for a couples and I took it to the shop and they said it was the "Steering Angle Sensor" and they changed it and the lights came back on a day later and they took another look from head to toe and they couldn't find a reason why the ABS and Brake Lights were staying on and now its only intermit after four weeks, it cost me about $644.00 dollars for the SAS plus $130.00 for diagnostic plus renter car and the lights still come on (Meineke Auto Shop.) On the screen of the car it states something wrong with the Electrical Vacuum Pump but they checked and the scanner is not pulling nothing up and the shop end up stating, it was probably an "electrical issue." I believe with the miles the car has, it shouldnt had needed any new sensor and there is a possible electrical defect or bad wiring. Car has no accidents and drives fine and straight but the lights come on a few times a week but never when Im driving only when its first turned on.

    NHTSA complaint 11562316
  2. Filed Aug 21, 2023Failure Aug 19, 2023Torrance, CAElectrical system, Steering

    While driving 65 mph,I lost power steering control then the electronics system shut down momentarily then it restarted itself and made to destination.Next morning, I tried to drive the car but the steering wasn't working. Later on that day ,I checked it again then it worked.

    NHTSA complaint 11539731
  3. Filed Aug 26, 2022Failure Aug 25, 2022San Antonio, TXVehicle speed control

    I've had the car about 4,500 miles. No problems. Current mileage is 8899. Drove about 30 miles. 88 degrees. Humid. Dry. Slowed and turned right into my driveway. Stopped to run and open the garage. Standard tranny. The moment I slipped it out of gear, the engine began to howl, revving to between 5,500 and 6,000 r.p.m.s. Turned it off. Turned it back on after 15 seconds. Immediately went to 6,000 r.p.m.s. Turned it off. Started it again after 30 seconds. Was okay and is now in my garage.

    NHTSA complaint 11481421
  4. Filed Apr 11, 2022Failure Jan 6, 2020Flemington, NJSeat belts

    Seat belts fail to retract or tighten properly. I have to hand feed the belt slowly back into the housing when I put the seat belt on to get it to properly tighten. It also fails to retract when I remove the belt, once I got caught in the loop almost falling onto pavement when I was exiting the vehicle. My dogs have on occasion gotten snarled in the belt while entering or exiting the car. A dealership confirmed the belts were failing to retract, but blamed it on repairs done by a non dealership garage. No warning lamps etc etc

    NHTSA complaint 11460418
  5. Filed May 6, 2021Failure May 3, 202115,832 milesPeoria, ILWheels

    IN OCT. OF 2018, I PURCHASED A MAZDA WITH YOKOHAMA ADVAN SPORT V105, 195/50R16, 84V TIRES. THESE WERE THE STANDARD TIRES THAT CAME ON THE CAR. NOW SOME 15,832 MILES LATER AND LESS THAN 3 YRS., I AM TOLD THAT THEY HAVE "MICRO CRACKS" AND SHOULD BE REPLACED. CLOSER RESEARCH REVEALED THAT THESE ARE "SUMMER TIRES" THAT "FLEXING OF THE SPECIALIZED RUBBER COMPOUNDS USED IN MAX PERFORMANCE SUMMER TIRES DURING COLD-WEATHER USE CAN RESULT IN IRREVERSIBLE COMPOUND CRACKING. COMPOUND CRACKING IS NOT A WARRANTABLE CONDITION BECAUSE IT OCCURS AS THE RESULT OF IMPROPER USE OR STORAGE, TIRES EXHIBITING COMPOUND CRACKING MUST BE REPLACED." AT NO TIME WAS I WARNED THAT DRIVING WITH THESE TIRES IN THE WINTER COULD CAUSE THIS DAMAGE. MORE IMPORTANT IS THE FACT THAT THEY GET DANGEROUSLY LITTLE TRACTION UNDER THESE COLD CONDITIONS-ESPECIALLY WITH EVEN A MINIMAL AMOUNT OF SNOW. A CONSUMER SHOULD BE WARNED ABOUT THIS FORESEEABLE DANGEROUS CONDITION-ESPECIALLY WHEN THIS CAR IS SOLD IN A STATE WITH SEVERE WINTERS.

    NHTSA complaint 11415450
  6. Filed Dec 7, 2020Failure Dec 6, 2020252,200 milesBirmingham, ALAir bags, Engine, Power trainCrash1 injured

    AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE CAR WAS NOT IN "SPORT" MODE. IT WAS IN THE "D" DRIVING MODE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CORRECTIONS, WHEN I FELT THAT THE BRAKE PEDAL WAS NOT PULSATING, AND THE CAR WAS NOT SLOWING DOWN AT ALL. AT THIS POINT, I WAS FACING ONCOMING TRAFFIC AND THE RAILROAD TRACKS THAT WERE ABOUT >500 FT IN FRONT OF ME. I LOOK TO MY RIGHT AND NOTICE THAT I AM ABOUT TO SLIDE INTO THE RAILROAD CROSSING SIGN. THE IMPACT WAS HARD ENOUGH TO WHERE MY RIGHT BUTTOCK ENDED UP NEXT TO THE HANDBRAKE OF THE CAR. MY ARM IS SLIGHTLY BRUISED FROM IT BEING SWUNG TO THE RIGHT AND HITTING THE PASSENGER WINDOW. THE AIRBAGS WERE NOT DEPLOYED AT ALL. HOWEVER, THE DAMAGE DONE TO THE CAR IS, LEFT LOWER CONTROL ARM SCRATCHED/SCUFFED/DAMAGED, THE PASSENGER SIDE MIRROR BROKEN OFF, THE PASSENGER DOOR DENTED INWARDS, THE SIDE SKIRT (THE PART THAT RUNS ACROSS THE BOTTOM OF THE CAR) RIPPED OFF ON THE DRIVER'S SIDE AND BENT UPWARDS ON THE PASSENGER SIDE, AND FINALLY, THE PASSENGER SIDE DOOR SILL DENTED/BENT INWARDS. THE PICTURES ATTACHED ARE THE PHOTOS OF MY BRUISE AND THE INCIDENT.

    NHTSA complaint 11378247
  7. Filed Dec 7, 2020Failure Dec 6, 202025,220 milesBirmingham, ALElectrical system, Service brakes, BodyCrash1 injured

    AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CORRECTIONS, WHEN I FELT THAT THE BRAKE PEDAL WAS NOT PULSATING, AND THE CAR WAS NOT SLOWING DOWN AT ALL. AT THIS POINT, I WAS FACING ONCOMING TRAFFIC AND THE RAILROAD TRACKS THAT WERE ABOUT >500 FT IN FRONT OF ME. I LOOK TO MY RIGHT AND NOTICE THAT I AM ABOUT TO SLIDE INTO THE RAILROAD CROSSING SIGN. THE IMPACT WAS HARD ENOUGH TO WHERE MY RIGHT BUTTOCK ENDED UP NEXT TO THE HANDBRAKE OF THE CAR. MY ARM IS SLIGHTLY BRUISED FROM IT BEING SWUNG TO THE RIGHT AND HITTING THE PASSENGER WINDOW. THE AIRBAGS WERE NOT DEPLOYED AT ALL. HOWEVER, THE DAMAGE DONE TO THE CAR IS, LEFT LOWER CONTROL ARM SCRATCHED/SCUFFED/DAMAGED, THE PASSENGER SIDE MIRROR BROKEN OFF, THE PASSENGER DOOR DENTED INWARDS, THE SIDE SKIRT (THE PART THAT RUNS ACROSS THE BOTTOM OF THE CAR) RIPPED OFF ON THE DRIVER'S SIDE AND BENT UPWARDS ON THE PASSENGER SIDE, AND FINALLY, THE PASSENGER SIDE DOOR SILL DENTED/BENT INWARDS. THE PICTURES ATTACHED ARE THE PHOTOS OF MY BRUISE AND AND THE INCIDENT.

    NHTSA complaint 11378241
  8. Filed Jul 20, 2020Failure Jul 19, 202023,000 milesNorthborough, MABody

    SOUL RED CRYSTAL PAINT EXCESSIVE PAINT CHIPPING. FRONT OF CAR AND HOOD HAS MORE THAT 50 WHITE SPOTS FROM CHIPPING PAINT. 23,000 MILES AND THE CAR LOOKS TERRIBLE FROM THE FRONT.

    NHTSA complaint 11340423
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

219 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev…
  • SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
    This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p…
  • 09-020-26 Jun 18, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on s…
  • SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
    DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group…
  • SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste…
  • SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma…
  • 08-001-26 Apr 8, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 08-002/25 08/06/25 Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is activated, even…
  • 01-008-26 May 1, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be…
  • SA-014-26 Mar 11, 2026 · Service Bulletin/Repair Instructions
    This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coo…
  • SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
    There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an…
  • SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • 09-007-26 Jan 31, 2026 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being da…
  • 09-005-26 Jan 13, 2026 · Service Bulletin/Repair Instructions
    If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone…
  • SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
  • 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
    When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi…
  • SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
    Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s…
  • SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
    Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in…
  • SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w…
  • SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B…
  • SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
    Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.
  • SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f…
  • SA-037-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
    When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dea…
  • 08-002-25 Aug 6, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is activated, even though there is no occupant in the front passenger seat. When a passenger seat occupant sits with a load on the front side…
  • CSP13d Dealer Ltr Jul 14, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov…
  • 09-029-25 Jul 30, 2025 · Service Bulletin/Repair Instructions
    Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manu…
  • 09-027-25 Jul 11, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.
  • SA-032-25 Jun 19, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (l…
  • SA-031-25 Jun 18, 2025 · Service Bulletin/Repair Instructions
    Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  • SA-007-25a Jun 3, 2025 · Service Bulletin/Repair Instructions
    The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat…
  • CSP13c Dealer Ltr Jun 6, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The cov…
  • CSP13b Dealer Ltr May 23, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • CSP13a Parts and Warranty May 23, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • CSP13a Dealer Ltr May 20, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • 09-024-25 May 22, 2025 · Service Bulletin/Repair Instructions
    Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused durin…
  • CSP13 Repair Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 Parts and Warranty Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 FAQs Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The c…
  • CSP13 Dealer Letter Apr 29, 2025 · Warranty Program/Extension
    CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The co…
  • 07-004-25 Apr 25, 2025 · Service Bulletin/Repair Instructions
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens…
  • SA-020-25 Apr 16, 2025 · Service Bulletin/Repair Instructions
    There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and …
  • SA-007-25 Feb 4, 2025 · Service Bulletin/Repair Instructions
    The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat…
  • 09-009-25 Feb 13, 2025 · Service Bulletin/Repair Instructions
    Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). • The film of the center display may be peeled off. • White dots may appear on the center display. • Spider web-like cracking appeari…
  • CSP12 Nov 8, 2024 · Warranty Program/Extension
    CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pres…
  • CSP12 Repair Nov 18, 2024 · Warranty Program/Extension
    CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pres…
  • CSP12 Repair MX5 Nov 18, 2024 · Warranty Program/Extension
    CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pres…
  • CSP12 Parts Warr Nov 18, 2024 · Warranty Program/Extension
    CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pres…
  • CSP12 FAQs Nov 12, 2024 · Warranty Program/Extension
    CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pres…
  • CSP12 Dealer Letter Nov 8, 2024 · Warranty Program/Extension
    CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pres…
  • SA-081-24 Nov 8, 2024 · Service Bulletin/Repair Instructions
    Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
  • SA-016-24c Oct 5, 2024 · Service Bulletin/Repair Instructions
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass…
  • SA-068-24 Sep 12, 2024 · Service Bulletin/Repair Instructions
    Some customers may complain about scratches on the instrument cluster lens.
  • SA-011-24 Feb 12, 2024 · Service Bulletin/Repair Instructions
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per…
  • SA-008-24 Feb 6, 2024 · Service Bulletin/Repair Instructions
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  • SA-081-23 Dec 5, 2023 · Service Bulletin/Repair Instructions
    There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is nec…
  • 09-003-23b Dec 1, 2023 · Service Bulletin/Repair Instructions
    Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). The film of the center display may be peeled off. White dots may appear on the center display NOTE: The occurrence of the symptom…
  • 01-007-23a Nov 7, 2023 · Service Bulletin/Repair Instructions
    The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat…
  • SA-032-23a Oct 11, 2023 · Service Bulletin/Repair Instructions
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be …
Source: NHTSA manufacturer communications files.