Complaints over time
Complaints about the 2024 Mazda MX-5 peaked in 2025, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Mazda MX-5
Convertible, gasoline, built in Japan. Owner complaints on file from Oct 14, 2025 to Feb 25, 2026.
Recall campaigns covering this model year112k vehicles or units across those campaigns
Owner complaints55.0 times the median 2024 convertible
Severity index0.02024 convertibles average 0.0
First 24 months0Complaints in its first two years
Components
40% of complaints about the 2024 Mazda MX-5 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 Mazda MX-5
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-336 | May 22, 2025 | Traction Control System (TCS) and Dynamic Stability Control (DSC) indicator light may fail to illuminate as intended due to a software error | Stability and traction control | 12,244 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Mazda MX-5
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Feb 25, 2026Failure Sep 11, 2025Lebanon, TNElectrical system
My current vehicle has a headlight malfunction issue that has plagued the car since 2k. Under turning the swivel in the headlight will break or become off track.The headlight if it becomes off track the adaptive headlight will stick in place causing a lost of field of view at night. Mazda has warranty the drive side headlight due this issue. Their new headlight house was redesigned for 2024 year. It continues to be an issue. When getting the vehicle inspected they say it because of spirited drive and yet to fix the issue with programming or other means. This is common issue with refresh Miatas.In the forums many owners of the refresh are complaining about it. Mazda is aware of the issue but has not come out with a solution and dealer support not really there.
NHTSA complaint 11720320 - Filed Jan 23, 2026Failure Apr 8, 202514,408 milesDeland, FLPower train
The contact owns a 2024 Mazda MX-5. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. In addition, the contact stated that the failure had occurred several times. The contact stated that while driving at 60 MPH, the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that several warning lights illuminated. The contact turned the vehicle off and restarted the vehicle. The contact stated that while The contact owns a 2024 Mazda MX-5. The contact stated while driving at an undisclosed speed, an unknown warning light illuminated. The failure had occurred several times. While driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with several unknown warning lights illuminated. The vehicle was turned off and restarted the vehicle. In addition, the warning lights were no longer illuminated. The dealer was made aware of the failure. The contact was informed of an unknown recall; however, the contact was informed that parts were not yet available. The vehicle was towed to the dealer. The contact was informed that there was an unknown recall for an unknown software update. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer. The vehicle was released; however, there was no information if any repairs were performed, and the failure reoccurred. The vehicle was towed back to the dealer. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 14,408. To start the vehicle, the vehicle started. In addition, the contact stated that the warning lights went off. The dealer was made aware of the failure. The contact was informed of an unknown recall repair, however the contact was informed that the parts were not available. The vehicle was towed to the dealer. The contact was informed that there was an unknown recall
NHTSA complaint 11712930 - Filed Dec 20, 2025Failure Dec 19, 2025Fort Lauderdale, FLExterior lighting, Visibility/wiper
The vehicle has a recurrent malfunction of the Adaptive Front-lighting System (AFS), part of the exterior headlight system and advertised as a safety feature within Mazda’s i-ACTIVSENSE® technology. The failure presents as a dashboard warning stating: “Headlight System Malfunction. Have the vehicle inspected.” The affected components remain installed and are available for inspection upon request. This malfunction poses a potential safety risk because it affects a system intended to improve visibility during night driving and around curves, creating uncertainty about headlight performance under low-visibility conditions. The issue has been confirmed by an authorized Mazda dealer, which recorded fault logs related to the headlight system. The vehicle has been inspected multiple times. Repairs performed include replacement of the headlamp wiring harness and replacement of the entire headlamp assembly, but the malfunction continues and has increased in frequency over time. The problem first appeared intermittently over a year ago, progressed to weekly, and now occurs daily. The failure occurs under normal driving conditions, including at very low speeds (approximately 5 mph) while exiting a parking lot. One documented instance occurred with the engine still cold (blue low-engine-temperature indicator illuminated), indicating no aggressive driving. Several additional occurrences happened below 35 mph with no harsh steering or acceleration. Suggestions that this is related to “spirited driving” are contradicted by observed conditions and video evidence.
NHTSA complaint 11706227 - Filed Dec 17, 2025Failure Nov 22, 2025Pawtucket, RIPower train
Driving vehicle on highway could not get the manual transmission into 3rd gear. Had to double clutch in order to do so. The vehicle only had 5,700 miles. The transmission produced a loud whining sound that could be heard outside the car. Took vehicle to dealership in which entire transmission was replaced.
NHTSA complaint 11705699 - Filed Oct 14, 2025Failure Oct 9, 2025Godley, TXElectrical system, Vehicle speed control
I was driving on interstate 30 with the cruise control on and I needed to slow down as there was roadwork so I pressed down the brakes to disengage the cruiser control and slow the vehicle down, the vehicle not only not slow down but lunged forward. The brake pedal did not disengage the cruise control after pumping the brake pedal several times and tried to bring the vehicle back to the set speed. I avoided major collision and possible saved my wife's life and mine by going into the grassy center median at 70mph. I had to pull the emergency brake handle to slow the vehicle down enough to stall the engine to come to a complete stop.
NHTSA complaint 11693271
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
134 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SA-042-26a Sep 17, 2026 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MA… - SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev… - SA-038-26b Sep 10, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not pr… - SA-039-26a Aug 19, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using … - SA-038-26a Sep 4, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Au… - SA-053-26 Aug 19, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or… - SA-050-26 Aug 7, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is ap… - 09-023-26 Aug 12, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some customers may complain that the Adaptive LED Headlights (ALH) aim upward for several seconds just before the vehicle comes to a stop during nighttime driving. This is caused by improper control logic of the ALH. To eliminate this concern, t… - SA-0-38/26 Jun 16, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Doo… - SA-042-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA C… - SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p… - SA-040-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This docu… - SA-039-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the foll… - SA-027-26a Jun 17, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testi… - 09-020-26 Jun 18, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on s… - 16-010-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399CCCCC (Connected Vehicle Servic… - 16-003-26a Jun 30, 2026 · Service Bulletin/Repair Instructions
UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 16-003/26 01/12/26 DESCRIPTION The release notes outlined below provide an o… - SA-034-26 May 19, 2026 · Service Bulletin/Repair Instructions
This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new… - SA-033-26 Jun 4, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to… - SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group… - SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste… - SA-027-26 Apr 15, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, … - SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma… - SA-014-26 Mar 11, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coo… - 09-011-26 Feb 26, 2026 · Service Bulletin/Repair Instructions
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-019/25 04/15/25 Some vehicles equipped with the Adaptive Front lighting System (AFS) may exhibit the exterior light warning light/exterior light warnin… - SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an… - SA-002-26 Jan 6, 2026 · Service Bulletin/Repair Instructions
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable t… - SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - 16-003-26 Jan 12, 2026 · Service Bulletin/Repair Instructions
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA07_10032 or 7230C2A-NA07_10032). NOTE: If current version is not 7230C1A-NA07_***** or 7230C2A-NA07_*****, this TSB is not appli… - 09-007-26 Jan 31, 2026 · Service Bulletin/Repair Instructions
Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being da… - 09-005-26 Jan 13, 2026 · Service Bulletin/Repair Instructions
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone… - 09-001-26 Jan 7, 2026 · Service Bulletin/Repair Instructions
There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best… - SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be … - SA-023-25c Dec 16, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop • Door Lock / Un… - SA-017-25d Dec 17, 2025 · Service Bulletin/Repair Instructions
Mazda Connect Services - Frequently Asked Questions (FAQ) - 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi… - SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s… - SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in… - SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and … - SA-047-25 Oct 8, 2025 · Service Bulletin/Repair Instructions
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. - SA-048-25 Oct 15, 2025 · Service Bulletin/Repair Instructions
To improved customer experience, an operational modification has been made to unlock the trunk lid after Dynamic Stability Control (DSC) replacement. Be sure to explain the following unlock operational modification to affected customers. Trunk Lid Unlocking… - SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w… - SA-029-25a Oct 17, 2025 · Service Bulletin/Repair Instructions
This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the deal… - SA-012-25c Oct 7, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-007-25b Oct 23, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat… - SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B… - SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. - SA-017-25c Sep 9, 2025 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions - SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f… - SA-038-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership… - SA-035-25 Aug 6, 2025 · Service Bulletin/Repair Instructions
Some vehicles may show “TSR system performance is reduced. Navigation Data Unavailable" or "Check Navigation SD Card" in the meter while driving. - SA-023-25b Aug 22, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl… - SA-012-25b Aug 21, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-009-25a Aug 22, 2025 · Service Bulletin/Repair Instructions
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. - 08-002-25 Aug 6, 2025 · Service Bulletin/Repair Instructions
Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is activated, even though there is no occupant in the front passenger seat. When a passenger seat occupant sits with a load on the front side… - SA-023-25a Jul 14, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlo… - SA-017-25b Jul 14, 2025 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions (FAQ) - SA-034-25 Jul 31, 2025 · Service Bulletin/Repair Instructions
Some vehicles equipped with the Adaptive Front lighting System (AFS) may exhibit the exterior light warning light/exterior light warning indication on while driving or when the ignition is turned on and DTC B10A3:86 (Error signal received from swivel actuat…
Source: NHTSA manufacturer communications files.